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About
This guide is for integrators and operators of the Zebra ZD200 Series desktop printers. Use this guide to install, change configuration, operate, and physically support the product.
Other online resources are available to support this printer include:
• “How To” videos
• Product specifications
• Accessories, supplies, parts, and software links
• Various setup and configuration guides
• Programmer’s manuals
• Software to connect and use your product
• Firmware
• Fonts
• Utilities
• Knowledge base and support contacts
• Warranty and repair links
Use this link to get to your Online product support resources:
• ZD200 Series Direct Thermal Printer — www.zebra.com/zd200d-info
Zebra OneCare Printer Service and Support
For maximum productivity, we can help your business ensure its Zebra printers are Online and ready for business. See the descriptions of the Zebra OneCare service and support options available for your printers Online at this link: www.zebra.com/zebraonecare
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About
Document Conventions
The following graphic icons are used throughout the documentation set. These icons and their associated meanings are described below.
Caution • If the precaution is not heeded, the user could receive minor or moderate injury.
Eye Injury Caution • If the precaution is not taken, the user’s eyes could be damaged. EXAMPLE: Wear protective eyewear when installing or removing E-rings, C-clips, snap rings, springs, and mounting buttons. These are under tension and could fly off.
Electrical Shock Caution • If the precaution is not taken, the user could receive an electrical shock. EXAMPLE: Turn off (O) the printer and disconnect it from the power source before performing the following procedure.
Hot Surface Caution • If the precaution is not taken, the user could be burned. EXAMPLE: The printhead may be hot and could cause sever burns. Allow the printhead to cool.
Product Damage Caution • If the precaution is not taken, the product could be damaged. EXAMPLE: Unplugging the computer without properly shutting it down may corrupt the data on your hard drive.
ESD Caution • If the precaution is not taken, the product electronics could be damaged by an electrostatic discharge.
EXAMPLE: Observe proper electrostatic safety precautions when handling static-sensitive components such as circuit boards and printheads.
Important • The text here indicates information that is important for the user to know. EXAMPLE: Run the setup.exe file for the product BEFORE connecting the product to your printer.
Note • The text here indicates information that is supplemental for the user to know and that is not required to complete a task. EXAMPLE: Refer to zebra.com for complete information on product warranties.
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Table of contents
- 2 Terms of Use
- 2 Proprietary Statement
- 2 Product Improvements
- 2 Liability Disclaimer
- 2 Limitation of Liability
- 2 Publication Date
- 3 About
- 3 Zebra OneCare Printer Service and Support
- 4 Document Conventions
- 5 Contents
- 9 Introduction
- 9 4-inch Desktop Thermal Printers
- 9 Common Desktop Printer Features:
- 10 4-inch Desktop Printer Options:
- 11 Zebra Label Printing Solution
- 11 Modes of Printing
- 12 What’s in the Box?
- 13 Unpack and Inspect the Printer
- 14 Printer Features
- 14 External Printer Features
- 15 Inside the ZD200 Series Direct Thermal Printers
- 16 Label Dispenser Option (factory installed only)
- 16 Cutter Option (factory installed only)
- 17 Controls and Indicators
- 17 User Interface
- 18 User Interface Controls
- 19 FEED Button Modes
- 19 FEED Button Modes - Power ON
- 20 FEED Button Modes - Power OFF
- 21 Setup
- 21 Printer Setup Overview
- 22 Select a Location for the Printer
- 23 Attaching Power
- 24 Getting Ready to Print
- 24 Preparing and Handling Media
- 24 Media Storage Tips
- 25 Loading Roll Media
- 25 Setting Media Sensing by Media type
- 26 Instructions for media loading:
- 31 Run a SmartCal Media Calibration
- 31 SmartCal Procedure
- 32 Test Printing with the Configuration Report
- 33 Detecting a Media Out Condition
- 34 Connecting your Printer to a Computer
- 34 Interface Cable Requirements
- 37 Wi-Fi and Bluetooth Classic Wireless Connectivity Option
- 38 Setup for Windows® OS
- 38 Windows to Printer Communication Setup (Overview)
- 39 install Windows® Printer Drivers
- 39 Setting Up the Wi-Fi Print Server Option
- 40 Configure Using the ZebraNet Bridge’s Connectivity Wizard
- 46 Using a Configuration Script
- 48 Bluetooth Option Configuration
- 50 Connecting to a Windows Vista® SP2 or Windows 7® Master Device
- 53 Connecting the Printer to a Windows 8 OS
- 54 Connecting the Printer to a Windows 10 OS
- 57 After Your Printer is Connected
- 59 Print Operations
- 59 Thermal Printing
- 59 Replacing Supplies while Using the Printer
- 59 Sending Files to the Printer
- 60 Determining Your Printer’s Configuration Settings
- 60 Select a Print Mode
- 60 Adjusting the Print Quality
- 61 Adjusting the Print Width
- 61 Replacing Supplies while Using the Printer
- 62 Printing on Fan-Fold Media
- 64 Printing with Externally Mounted Roll Media
- 64 Externally Mounted Roll Media Considerations:
- 65 Using the Label Dispenser Option
- 69 Printer Fonts
- 69 Identifying Fonts in Your Printer
- 69 Localizing the Printer with Code Pages
- 70 Asian fonts and Other Large Font Sets
- 71 Media Roll Adapters
- 72 Maintenance
- 72 Cleaning
- 72 Cleaning Supplies
- 73 Recommended Cleaning Schedule
- 75 Cleaning the Printhead
- 76 Media Path Cleaning
- 79 Sensor Cleaning
- 80 Platen Cleaning and Replacement
- 84 Updating Printer Firmware
- 84 Other Printer Maintenance
- 84 Fuses
- 85 Troubleshooting
- 85 Resolving Alerts and Errors
- 85 Alert: Media Path
- 87 Alert: PRINTHEAD OVER TEMP
- 88 Alert: PRINTHEAD SHUTDOWN
- 88 Alert: PRINTHEAD UNDER TEMP
- 89 Resolving Print Issues
- 90 Issue: No Print on the Label
- 90 Issue: Labels Are Distorted in Size or Print Area Start Position Varies
- 91 Communication Issues
- 91 Issue: Label Job Sent, Data Transfers, But No Print
- 92 Miscellaneous Issues
- 92 Issue: Settings are Lost or Ignored
- 93 Issue: Non-continuous labels act as Continuous labels.
- 93 Issue: Printer Locks-Up
- 94 Printer Diagnostics
- 95 Printer Network (and Bluetooth) Configuration Report
- 96 Manual Calibration
- 97 Communications Diagnostics
- 99 Interface Connector Wiring
- 99 Universal Serial Bus (USB) Interface
- 100 Dimensions
- 106 Media
- 107 Types of Thermal Media
- 107 Determining Thermal Media Types
- 108 General Media and Print Specifications
- 111 ZPL Configuration
- 111 Managing the ZPL Printer Configuration
- 113 Configuration Setting to Command Cross-reference
- 116 Printer Memory Management and Related Status Reports
- 116 ZPL Programming for Memory Management