Troubleshooting
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In rare cases, the camera may not operate correctly due to static electricity. This can be remedied by taking the battery out and putting it back in again. After these procedures are done, if the camera operates correctly, it does not require any repairs.
We recommend checking the following items before contacting a service center.
on
Problem
The camera does not turn
The shutter cannot be released
Cause
Battery is not installed
The battery power is low
Autofocus does not work
The subject is difficult to focus on
Remedy
Check if a battery is installed. If not, install a fully charged battery.
Install a fully charged battery, or use the
AC Adapter kit K-AC1202 (optional).
(p.42)
E blinks red while the built-in flash is charging. Wait until charging is finished.
The built-in flash is charging
There is no available space on the SD Memory
Card
Recording
The lens aperture ring is set to a position other than s
Insert an SD Memory Card with available
space or delete unwanted images. (p.45,
p.163)
Wait until recording is finished.
Set the lens aperture ring to the s
position or select [Enable] in [16. Using
Aperture Ring] of the [
A Custom
Setting 3] menu. (p.235)
Autofocus cannot work well for subjects that have low contrast (the sky, white walls, etc.), dark colors, intricate designs, rapidly-moving objects or scenery shot through a window or a net-like pattern.
Lock focus on another object located at the same distance as your subject, then aim at the target and press the shutter release button fully. Alternatively, use
manual focus. (p.98)
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Problem
Autofocus does not work close
Cause
The subject is not in the AF area
The subject is too
The focus mode is set to \
Remedy
Position the subject in the AF area on the monitor. If the subject is outside the AF area, aim the camera at the subject and lock the focus, then compose a picture and press the shutter release button fully.
(p.97)
Move away from the subject and take a picture.
Set the focus mode switch to =
. (p.92)
The AE Lock function does not operate p mode is set AE Lock is not available in p mode.
The built-in flash does not discharge
When the flash mode is set to C or
C , the flash will not discharge if the subject is bright
The camera does not have a power zoom function
Set the flash mode to
Discharge) or F
eye Reduction). (p.59)
Use manual zoom.
E (Manual Flash
(Manual Flash+Reda mode is set
K , d , A , Z , y , U , n , or E of
H mode is set
Set the mode dial to any mode other than a (Flash Off).
Set H mode to any mode other than K
(Sunset), d (Blue Sky), A (Night
Scene), Z (Night Scene HDR), y
(Backlight Silhouette), U (Candlelight), n (Stage Lighting) or E (Museum).
(p.77)
The power zoom system does not work
The USB connection with a computer does not work properly
The USB connection mode is set to [PTP]
Set [USB Connection] to [MSC] in
[Interface Options] of the [ R Set-up 2]
menu. (p.209)
Problem
Shake
Reduction does not work
Cause
The Shake
Reduction function is off
Remedy
Set [Shake Reduction] to
(p.100)
Q (On).
The focal length is not set
If a lens for which the focal length information cannot be obtained is used, set the focal length in the [Input Focal
Length] screen. (p.234)
Shutter speed is too low for the Shake
Reduction function to be effective when panning or shooting night scenes, etc.
Set [Shake Reduction] to R (Off) and use a tripod.
The subject is too close
Move away from the subject, or set
[Shake Reduction] to R and use a tripod.
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