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Warranty
THIS WARRANTY IS LIMITED TO THE UNITED STATES. THIS WAR-
RANTY APPLIES ONLY FOR SERVICING EQUIPMENT ORIGINALLY
PURCHASED IN THE UNITED STATES.
WARRANTY TIME PERIOD
Kodak warrants your KODAK PROFESSIONAL RFS 3600 Film Scanner to be free from malfunctions and defects in both materials and workmanship for 12 months from the date of purchase.
WARRANTY REPAIR COVERAGE
If this equipment does not function properly during the warranty period, due to defects in materials or workmanship, Kodak will at its option, either repair or replace the equipment, without charge, subject to the conditions and limitations stated herein. Such repair service will include all labor as well as any necessary adjustments and/or replacement parts in order to maintain the equipment in an operating condition consistent with Kodak’s specifications. Kodak will also provide telephone assistance during the warranty period.
Unless a specific Kodak warranty is communicated to the purchaser in writing by a Kodak company, no other warranty or liability exists beyond the information contained above, even though defect, damage or loss may be by negligence or other act.
If replacement parts are used in making repairs, these parts may be remanufactured, or may contain remanufactured materials. If it is neces-
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sary to replace the entire system, it may be replaced with a remanufactured system. If it should become necessary to repair or replace a malfunctioning or defective system, the provisions of this warranty shall apply to the repaired or replaced system until 30 days from the date of return, or until the end of the original 12 month warranty period, whichever is later.
Please save your proof of purchase (sales receipt) as Kodak reserves the right to confirm the date of purchase BEFORE permitting any repairs to be made.
OUTSIDE THE UNITED STATES
In countries other than the United States, terms of this warranty may be different. Unless a specific Kodak warranty is communicated to the purchaser in writing by a Kodak company, no other warranty or liability exists beyond the information contained above, even though defect, damage or loss may be by negligence or other act.
HOW TO OBTAIN SERVICE
In the United States, call Kodak at 1-800-CD-KODAK (1-800-235-6325).
In Canada call 1-800-465-6325.
In other countries, call your nearest Kodak representative.
If service is required, your Kodak representative will instruct you to return the unit to the nearest service center for repair and will issue a return authorization number. You will be responsible for providing dated proof of purchase to verify warranty coverage.
DO NOT RETURN ANY DEFECTIVE EQUIPMENT TO KODAK WITH-
OUT PRIOR AUTHORIZATION FROM KODAK.
When shipping the KODAK PROFESSIONAL RFS 3600 Film Scanner, the defective equipment shall be packed in its original packing material and shipping is the customer’s responsibility. If the original packing material is unavailable, then repacking will be at the owner’s expense. The owner is
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responsible for the shipping charges to Kodak, and Kodak is responsible for the return shipping charges. (Refer to Repacking Instructions for additional information.)
Repair turnaround is anticipated to be approximately five working days from receipt of the unit at a service center.
LIMITATIONS
This warranty does not cover circumstances beyond Kodak’s control; service or parts to correct problems resulting from the use of attachments, accessories or alterations not marketed by Kodak; service required as a result of relocation; unauthorized modifications or service; failure to pack your scanner according to repacking instructions; misuse, abuse, or failure to follow Kodak’s operating instructions; failure to use Kodak-supplied items.
KODAK MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED, OR OF
MERCHANTABILITY OF THIS EQUIPMENT. Repair or replacement without charge are Kodak’s only obligation under this agreement.
Kodak will not be responsible for any consequential or incidental damages resulting from the purchase, lease, use, or improper functioning of this equipment, even if loss or damage is caused by the negligence or other fault of Kodak.
Such damages for which Kodak will not be responsible include, but are not limited to, loss of revenue or profit, downtime costs, loss of use of the equipment, cost of any substitute equipment, facilities or services or claims of your customers for such damages.
This limitation of liability will not apply to claims for injury to persons or damage to property caused by the sole negligence or fault of Kodak or by persons under its direction or control.
EASTMAN KODAK COMPANY
KODAK Professional Imaging
Global Customer Service & Support
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