Contents. Poly VVX 201, VVX 401/411, VVX 400/410, VVX D60, VVX 301/311, VVX 500, VVX 1500 D, VVX 1500, VVX Camera, VVX 601

Contents

Before You Begin............................................................................................... 4

Audience, Purpose, and Required Skills.............................................................................4

Related Documentation.......................................................................................................4

Getting Help........................................................................................................................ 5

Polycom Partner and Solution Resources................................................................5

The Polycom Community......................................................................................... 5

Getting Started with VVX Business Media Phones.........................................6

Overview of Phone Hardware and Keys............................................................................. 6

VVX 201 Hardware...................................................................................................6

VVX 300 Series Hardware....................................................................................... 8

VVX 400 Series Hardware..................................................................................... 10

VVX 500 Series and VVX 600 Series Hardware.................................................... 11

Securing Your Phone with the Security Slot...........................................................13

Navigating VVX Business Media Phones......................................................................... 13

Accessing Screens on VVX Business Media Phones............................................ 13

Icons and Status Indicators.................................................................................... 16

Using a VVX Phone as a Common Area Phone............................................................... 19

Entering Information in Data Fields...................................................................................20

Entering Information Using the Dial Pad................................................................ 20

Enter Information Using the Onscreen Keyboard...................................................21

Entering Chinese Characters with PinYin.............................................................. 22

Logging in to and Locking Your Phone......................................................... 24

Sign in to Skype for Business on Your Computer Using BToE.........................................24

Sign Into Skype for Business as a Guest Using BTOE on Your Computer...................... 24

Sign Out of Skype for Business........................................................................................ 25

Set the Time and Date Format..........................................................................................25

Locking Your Phone..........................................................................................................25

Set a Lock Code.....................................................................................................25

Lock Your Phone....................................................................................................26

Unlock the Phone................................................................................................... 26

Change Your Lock Code........................................................................................ 27

Reset Your Lock Code........................................................................................... 27

Disable Device Lock...............................................................................................27

Polycom, Inc.

1

Connecting to Skype for Business on Your Phone using Better

Together over Ethernet................................................................................28

Installing the Polycom Better Together over Ethernet Connector..................................... 28

Download and Install the Polycom BToE Connector..............................................28

Start the Polycom BToE Connector....................................................................... 29

Disable Auto-Start for the Polycom BToE Connector.............................................29

Pairing Your Phone with Your Computer.......................................................................... 30

Automatically Pair Your Phone with Your Computer using BToE.......................... 30

Manually Pair Your Phone with Your Computer using BToE................................. 31

Set Your Phone as Your Primary Audio Device................................................................31

Use Your Phone as Your Primary Audio Device for Your Computer................................ 32

Use BToE to Open the Web Configuration Utility............................................................. 32

Using BToE to Lock and Unlock Your Phone................................................................... 33

Using BToE to Manage Calls on Your Phone and Skype for Business

Client............................................................................................................. 34

Answer BToE Calls........................................................................................................... 34

Place BToE Calls.............................................................................................................. 35

Pause and Resume BToE Calls........................................................................................35

Move Call Audio between Your Phone and Computer......................................................35

Disabling BToE and Uninstalling the BToE Connector Application........... 36

Disable BToE on Your Phone........................................................................................... 36

Stop BToE on Your Computer.......................................................................................... 36

Uninstall the Polycom BToE Connector............................................................................ 36

VVX Business Media Phones Settings...........................................................38

Password Required to Access Basic Settings.................................................................. 38

Set the Language..............................................................................................................38

Time and Date Display......................................................................................................39

Change the Time and Date Format........................................................................39

Disable the Time and Date Display........................................................................ 39

Backlight Intensity and Timeout........................................................................................ 39

Set the Backlight Intensity...................................................................................... 40

Set the Backlight Timeout...................................................................................... 40

Changing Your Background.............................................................................................. 40

Change the Background Picture............................................................................ 40

Adding Personal Photos as Your Background....................................................... 41

Reset Your Background......................................................................................... 42

Contents

Polycom, Inc.

2

Customizing Line Keys......................................................................................................42

Customize the Columns on the Lines Screen........................................................ 43

Enable Transparent Line Keys............................................................................... 43

Show Only Your Line Registration......................................................................... 44

Enable Line Key Customization............................................................................. 44

Insert an Empty Line Key....................................................................................... 44

Clear a Line Key.....................................................................................................44

Delete a Line Key................................................................................................... 45

Reset Customized Line Keys................................................................................. 45

Screen Savers...................................................................................................................45

Enable Screen Savers............................................................................................45

Use Personal Photos as Screen Savers................................................................ 46

Disable the Screen Saver.......................................................................................47

Use Your Phone as a Digital Picture Frame..................................................................... 47

Picture Frame Icons............................................................................................... 48

Power-Saving Mode..........................................................................................................48

Change Your Office Hours for Power-Saving Mode...............................................49

Change Idle Timeouts for Power-Saving Mode......................................................49

Changing Audio Settings...................................................................................................50

Change Incoming Call Notifications....................................................................... 50

Set a Ringtone for Incoming Calls..........................................................................50

Set a Ringtone for Individual Contacts................................................................... 50

Change the Volume................................................................................................51

Enable Acoustic Fence...........................................................................................51

Update Your Skype for Business Presence...................................................................... 51

Adding a Profile Photo to Display on the Lock Screen......................................................51

Disable Hot Desking..........................................................................................................52

Troubleshooting............................................................................................... 53

Better Together over Ethernet...........................................................................................53

Troubleshoot Polycom BToE Connector Installation..............................................53

Troubleshoot Polycom BToE Connector Start Issues............................................ 53

Troubleshoot Pairing Your Phone with Your Computer......................................... 54

Troubleshoot Polycom BToE Connector with a USB Audio Device....................... 54

Regenerate a Pairing Code for Manual BToE Pairing............................................54

Using an Approved Power Source.................................................................................... 55

Contents

Polycom, Inc.

3