Before You Begin
Topics:
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Audience, Purpose, and Required Skills
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Related Documentation
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Getting Help
This Polycom VVX Business Media Phones with Better Together over Ethernet - User Guide contains overview information for navigating and performing tasks on VVX Business Media Phones.
This user guide contains information for the following Polycom
®
VVX
®
products:
• VVX 201 business media phones
• VVX 300, 301, 310, and 311 business media phones
• VVX 400, 401, 410, and 411 business media phones
• VVX 500 and 501 business media phones
• VVX 600 and 601 business media phones
• VVX Expansion Modules
Audience, Purpose, and Required Skills
This guide is intended for beginning users, as well as intermediate and advanced users, who want to learn more about the features available with VVX business media phones.
Related Documentation
You can view the following types of documents on each product support page on Polycom Voice Support :
• Quick Tips—A quick reference on how to use the phone's most basic features.
• Quick Start Guide—This guide describes the contents of your package, how to assemble the phone or accessory, and how to connect the phone to the network. This guide is included in your phone package.
• Wallmount Instructions—This document provides detailed instructions for mounting your phone on the wall. To install your phone on the wall, you need the optional wallmount package, which includes the wallmount instructions.
• Administrator Guide—This guide provides detailed information about setting up your network and configuring features.
• Regulatory Notice—This guide provides information for all regulatory and safety guidance.
You can also view Feature Descriptions and Technical Notifications that describe workarounds to existing issues and provide expanded descriptions and examples for phone settings and features. You can find these documents on the Polycom Profiled UC Software Features and Polycom Engineering Advisories and Technical Notifications support pages.
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Before You Begin
Getting Help
For more information about installing, configuring, and administering Polycom products, refer to
Documents and Downloads at Polycom Support .
Polycom Partner and Solution Resources
To find all Polycom partner solutions, see Strategic Global Partner Solutions .
Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners. These additional services help customers successfully design, deploy, optimize and manage Polycom visual communications within their UC environments.
Professional Services for Microsoft Integration is mandatory for Microsoft Office Communications Server,
Microsoft Lync Server 2013, Skype for Business Server 2015, or Office 365 integrations. For additional information and details, refer to http://www.polycom.com/services/professional_services/index.html
or contact your local Polycom representative.
The Polycom Community
The Polycom Community gives you access to the latest developer and support information, and the community enables you to participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom Community, simply create a Polycom online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solutions topics.
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