Preva Net Panel Displayed but Web Pages and/or RSS Feeds Do Not Load. Precor P80 Console

Preva Net Panel Displayed but Web Pages and/or RSS Feeds Do

Not Load

Description

Preva® functions such as the user login button, Preva® Net Panel Icon and Preva® Net Panel are displayed, but either the word "WEB" is not displayed on the Preva® Net Panel list and/or the RSS feed and web pages do not load.

Possible Causes

1

Web Browser is not enabled in system settings.

2

There is no network connection to the console.

3

Console did not acquire a valid IP address.

4

Insufficient Tier rights in Preva® Business Suite

Possible Remedies

1

Go to system settings and toggle the Web Browser setting to "ON"

2

Check for bad and/or missing Ethernet cables or connectors. Disconnect the Ethernet cable feeding the unit, and plug it into the Ethernet port of a laptop or netbook computer. Verify that the computer’s

Ethernet LEDs flicker, and that the computer can access a web page using the web browser.

3

Go to "System Settings/Connection" and verify the correct configuration (Automatic or Manual), change if necessary and press "OK".

4

Contact Precor for Preva® account activation or assistance.

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