Preva Net Panel Displayed but Web Pages and/or RSS Feeds Do
Not Load
Description
Preva® functions such as the user login button, Preva® Net Panel Icon and Preva® Net Panel are displayed, but either the word "WEB" is not displayed on the Preva® Net Panel list and/or the RSS feed and web pages do not load.
Possible Causes
1
Web Browser is not enabled in system settings.
2
There is no network connection to the console.
3
Console did not acquire a valid IP address.
4
Insufficient Tier rights in Preva® Business Suite
Possible Remedies
1
Go to system settings and toggle the Web Browser setting to "ON"
2
Check for bad and/or missing Ethernet cables or connectors. Disconnect the Ethernet cable feeding the unit, and plug it into the Ethernet port of a laptop or netbook computer. Verify that the computer’s
Ethernet LEDs flicker, and that the computer can access a web page using the web browser.
3
Go to "System Settings/Connection" and verify the correct configuration (Automatic or Manual), change if necessary and press "OK".
4
Contact Precor for Preva® account activation or assistance.
© Precor Incorporated, Unauthorized Reproduction and Distribution Prohibited by Law Page 88
