4. General Maintenance
4.1 Caring For The Touchscreen
The touchscreen can be permanently damaged by harsh chemicals and is susceptible to abrasions and scratches. Using sharp objects on the touchscreen can scratch or cut the plastic or crack the internal conductive coating.
Protect the touchscreen from the following chemicals:
• mustard,
• sodium hydroxide,
• concentrated caustic solutions,
• benzyl alcohol, and
• concentrated miner acids.
If touchscreens are used in harsh environments, apply disposable screen protectors to dramatically extend the life of the touchscreen.
4.2 Cleaning The WORKABOUT PRO
Important: Do not immerse the unit in water. Dampen a soft cloth with mild detergent to wipe the unit clean.
• Use only mild detergent or soapy water to clean the unit.
• Avoid abrasive cleaners, solvents or strong chemicals. The plastic case is susceptible to harsh chemicals. The plastic is partially soluble in oils, mineral spirits and gasoline. The plastic slowly decomposes in strong alkaline solutions.
• To clean ink marks from the keypad and touchscreen, use isopropyl alcohol.
28 Psion Teklogix WORKABOUT PRO Hand-Held Computer Quick Start Guide
5. Support Services & Worldwide
Offices
Psion Teklogix provides a complete range of product support services to its customers worldwide.
5.1 Technical Support
Technical Support for Mobile Computing Products is provided via e-mail through the Psion Teklogix customer and partner extranets.
To reach the website, go to www.psionteklogix.com and click on the appropriate Teknet link on the home page. Then click on the
“Log-in” button or the “Register” button, depending on whether you have previously registered for Teknet. Once you have logged in, search for the “Support Request Form”.
5.2 Product Repairs
International
For product repairs, please contact your local Psion Teklogix office
(see “Worldwide Offices” on page 30).
Canada/U.S.A
Canadian and U.S. customers can receive access to repair services, by calling the toll-free number below, or via our secure website (see
Technical Support, above).
Note: Customers calling the toll-free number should have their
Psion Teklogix customer number or trouble ticket number available.
Voice:1 800 387-8898 (press option “2”)
Fax:1 905 812-6304
Psion Teklogix WORKABOUT PRO Hand-Held Computer Quick Start Guide 29
5.3 Worldwide Offices
C OMPANY H EADQUARTERS A ND
C ANADIAN S ERVICE C ENTRE
Psion Teklogix Inc.
2100 Meadowvale Blvd.
Mississauga, Ontario
Canada L5N 7J9
Tel: +1 905 813 9900
Fax: +1 905 812 6300
E-mail: [email protected]
N ORTH A MERICAN
H EADQUARTERS A ND U.S.
S ERVICE C ENTRE
Psion Teklogix Corp.
1810 Airport Exchange Boulevard
Suite 500
Erlanger, Kentucky
USA 41018
Tel: +1 859 371 6006
Fax: +1 859 371 6422
E-mail: [email protected]
I NTERNATIONAL S UBSIDIARIES
Psion Teklogix GmbH
Jakob Kaiser Straße 3
D-47877 Willich Münchheide
Deutschland
Tel: +49 2154 9282 0
Fax: +49 2154 9282 59
E-mail: [email protected]
Psion Teklogix Danmark
Vesterballevej 4-6
7000 Fredericia
Danmark
Tel: +45 76 24 0133
Fax: +45 75 94 4679
E-mail: [email protected]
Psion Teklogix S.A.
La Duranne
135 Rue Rene Descartes
BP 421000
13591 Aix-En-Provence
Cedex 3; France
Tel: +33 4 42 90 88 09
Fax: +33 4 42 90 88 88
E-mail: [email protected]
Psion Teklogix AB
Stora Badhusgatan 18-20
411 21 Göthenburg, Sweden
Tel: +46 31 13 15 50
Fax: +46 31 13 57 80
E-mail: [email protected]
30 Psion Teklogix WORKABOUT PRO Hand-Held Computer Quick Start Guide
Psion Teklogix (UK) Ltd.
Bourne End Business Centre
Cores End Road
Bourne End
Buckinghamshire SL8 5AR, England
Tel: +44 1628 648800
Fax: +44 1628 648810
WWW: www.teklogix.co.uk
E-mail: [email protected]
Psion Teklogix de Mexico, S.A. de C.V.
Sierra Mojada 626, 2º Piso
Col. Lomas Barrilaco, C.P. 11010
Mexico, D.F., Mexico
Tel.: +5255 5 202 6802/6950
Fax: +5255 5 202 4505
E-mail: [email protected]
Psion Teklogix Finland
Metsänneidonkuja 8
02130 Espoo
Finland
Tel:
Fax:
+358 9 4307 8390
+358 9 4307 8395
E-mail: [email protected]
Psion Teklogix Benelux
Nieuwe weg 1,
2070 Zwijndrecht
Belgium
Tel: +32 3 250 22 00
Fax: +32 3 250 22 20
E-mail: [email protected]
Psion Teklogix Italia S.r.I
Via Galilei, 47
20092 Cinisello Balsamo
Milan, Italy
Tel:
Fax:
+39 02 6604 5410
+39 02 6604 5412
E-mail: [email protected]
Psion Teklogix España, S.L.
Cityparc Ronda de Dalt
Ctra. Hospitalet 147-149
Edificio Atenas 2˚ 3ª
08940 Cornellà de Llobregat (Barcelona)
España
Tel: +34 9 3475 0220
Fax: +34 9 3475 0230
E-mail: [email protected]
Psion Asia Pacific Pte. Ltd.
210 South Bridge Road
#03-01 Singapore 058759
Tel: +65 673 58108
Fax: +65 673 35990
E-mail: [email protected]
Psion Teklogix B.V.
Venrayseweg 57,
5928 NZ Venlo
Nederlands
Tel: +31 77 32400 44
Fax: +31 77 32400 53
Psion Teklogix WORKABOUT PRO Hand-Held Computer Quick Start Guide 31
Psion Teklogix Africa
Postnet Suite 39, Private Bag x11
Halfwayhouse, 1685 Ground Floor
East
Waterfall Edge Phase 2, Waterfall
Park
Bekker Road MIDRAND 1685
South Africa
Tel: +27 11 805 7440/1/2
Fax: +27 11 805 7444
Psion Teklogix Systems India
Pvt. Ltd.
M-74, 1st Floor, “M” Block Market
Greater Kailash-Il
New Delhi - 110048
India
Tel:
Fax:
+91 11 26219257
+91 11 26219076
E-mail: [email protected]
Psion Teklogix Wireless Technologies (Shanghai) Ltd.
Unit 1507-08
Mingshen Building
No.3131 Kai Xuan Rd
Shanghai 200030
China
Tel: +86 21 5407 1991
Fax: +86 21 5407 1992
Psion Teklogix Taiwan Co., Ltd.
15FL-5, No. 366 Boai 2nd Road,
Tzuo Ying District, KAOHSIUNG 813
Taiwan, R.O.C.
Tel: +886 7 558 2028
Fax: +886 7 558 3328
E-mail: [email protected]
5.4 World Wide Web
www.psionteklogix.com
32 Psion Teklogix WORKABOUT PRO Hand-Held Computer Quick Start Guide
