Reinstalling the Sprint PCS Connection Card Driver. Sprint PC5740 - annexe 1

Sprint_PC5740 (083105).qxd 9/23/2005 3:41 PM Page 62

Reinstalling the Sprint PCS

Connection Card Driver

There is a Sprint PCS Connection Card driver for each supported Windows operating system. Unless the appropriate driver for your version of Windows is installed, you will not be able to establish a network connection with the card. This section provides instructions on verifying that you have the correct card driver installed.

Note: You must have the Sprint PCS Connection Card installation CD to complete this procedure.

Windows

®

2000

To verify that the correct driver is installed:

1.

Locate the existing driver.

2.

Update the driver.

To locate the driver:

1.

Close all Windows programs and open the Control Panel by selecting Start > Settings > Control Panel .

2.

Double-click the System icon.

3.

Click the Hardware tab.

4.

Click the Device Manager button.

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5.

Locate the Sprint PCS Connection Card entries by using the “+”signs to expand the listings. (For example, to see all the installed modems, click the “+”sign to the left of

Modems .) The card should have three entries:

䡲 The card should display under Multifunction adapters as Sprint PC-5740 Modem Parent.

䡲 The card should display under Modems as

Sprint PC-5740 Modem .

䡲 The card should display under Network adapters as

Sprint PC-5740 Modem Modem Adapter.

If the listings above do not appear, identify the listing for the

Sprint PCS Connection Card by ejecting the card. This causes the driver listing for the card to disappear from the list.

Reinsert the card again to cause the driver listing to reappear.

You can identify the entries for the Sprint PCS Connection

Card by observing which entries are affected when you eject and reinsert the card.

Updating the Driver

1.

If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower-left corner of the screen to exit the menu.

2.

Right-click Sprint PC-5740 Modem Parent .

3.

Click the Properties button.

4.

Click the Driver tab.

5.

Click the Update Driver… button to launch the Update

Device Driver Wizard.

6.

Click Next .

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64

7.

Select Display a list of known drivers for this device so that I can choose a specific driver and click Next .

8.

Click the Have Disk… button..

9.

Enter d:\Drivers\Win2K (where d is the letter of your

CD-ROM drive).

10.

Click OK .

11.

If the Digital Signature Not Found window displays, click Yes .

12.

Click Finish . Repeat steps 6-12 as prompted.

If you are prompted to restart your PC, click Yes . Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.)

The correct driver should then be installed.

Windows

®

XP

To verify that the correct driver is installed:

1.

Uninstall the existing driver.

2.

Install the Windows XP driver from the Sprint PCS

Connection Card installation CD.

To uninstall the existing driver:

1.

Open the Control Panel by selecting Start >

Control Panel .

2.

If “Pick a Category”is displayed, select Switch to

Classic View .

3.

Double-click the System icon.

4.

Click the Hardware tab.

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5.

Click the Device Manager button.

6.

Locate the Sprint PCS Connection Card entries by using the “+”signs to expand the listings. (For example, to see all the installed modems, click the “+”sign to the left of

Modems .) The card should have three entries:

䡲 The card should display under Multifunction adapters as Sprint PC-5740 Modem Parent.

䡲 The card should display under Modems as

Sprint PC-5740 Modem .

䡲 The card should display under Network adapters as

Sprint PC-5740 Modem Modem Adapter.

If the listings above do not appear, identify the listing for the Sprint PCS Connection Card by ejecting the card. This causes the driver listing for the card to disappear from the list. Reinsert the card again to cause the driver listing to reappear. You can identify the entries for the Sprint PCS

Connection Card by observing which entries are affected when you eject and reinsert the card.

7.

Right-click Sprint PC-5740 Modem Parent .

8.

Select Uninstall from the pop-up menu.

9.

Click OK to confirm the uninstall.

The Sprint PCS Connection Card listings should be removed.

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Installing the Windows XP Sprint PCS Connection Card Drive

1.

If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower-left corner of the screen to exit the menu.

2.

Eject and reinsert the Sprint PCS Connection Card to launch the Found New Hardware Wizard.

3.

Select Install from a list or specific location (Advanced) on the first window of the Found New Hardware Wizard and click Next to proceed.

4.

Select the Search for the best driver in these locations radio button and the Include this location in the search check box, then enter d:\Drivers\WinXP (where d is the letter of your CD-ROM drive). Click Next to proceed to the next window.

5.

If a warning appears stating that Sprint PCS Connection

Card has not passed Windows Logo testing, click

Continue Anyway .

6.

Click Finish and repeat steps 1 to 5 as prompted.

The correct driver is then installed.

66 Section 2C: Troubleshooting Tips