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Paper Jams
LO C AT I N G PA P E R J A M S
W Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative.
C Do not attempt to clear any paper jams using tools or instruments. This can permanently damage the printer.
The following illustration shows where paper jams can occur along the paper path:
1.
Tray 2
2.
Optional Mailbox or Finisher
3.
Fuser
4.
5.
Bypass Tray
Tray 1
M I N I M I Z I N G PA P E R J A M S
The printer is designed to function with minimal paper jams using Xerox-supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver
• Using damaged paper
• Using unsupported paper
• Loading paper incorrectly
• Overfilling the tray
Xerox ® VersaLink ® C500 Color Printer User Guide 157
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Key Features
- Exceptional Color Quality: Produces vibrant, lifelike color prints with stunning clarity and detail, enhancing the visual impact of your documents and presentations.
- Versatile Paper Handling: Supports a wide range of paper sizes, weights, and types, including envelopes, labels, and specialty stocks, providing flexibility for diverse printing needs.
- Advanced Scanning Capabilities: Equipped with a high-resolution scanner, the Xerox VersaLink C500 allows you to capture and digitize documents quickly and accurately, streamlining your workflow.
- Easy-to-Use Interface: Features a user-friendly touchscreen display with intuitive navigation, making it simple to operate and manage print jobs, even for non-technical users.
- Robust Security Features: Protects your sensitive data with advanced security protocols, ensuring the confidentiality and integrity of your information.
- Mobile and Cloud Connectivity: Enables wireless printing and scanning from mobile devices and cloud storage platforms, providing seamless integration with your digital ecosystem.
- Cost-Effective Operation: Designed with energy-efficient technologies and affordable расходные материалы, the Xerox VersaLink C500 helps reduce your printing costs while maintaining high productivity.