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VERSION 1.6
NOVEMBER 2022
702P08822
Xerox ® VersaLink ® C400
Color Printer
User Guide
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Contents
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8 Xerox ® VersaLink ® C400 Color Printer User Guide
Safety
This chapter contains:
Your printer and the recommended supplies have been designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.
Xerox ® VersaLink ® C400 Color Printer User Guide 9
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.
Your Xerox ® printer and supplies are designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox ® only.
materials
Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification. For more information, contact your Xerox representative.
10 Xerox ® VersaLink ® C400 Color Printer User Guide
Electrical Safety
G E N E R A L G U I D E L I N E S
• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Power off the printer when performing these installations.
Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
P O W E R C O R D
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.
W To avoid risk of fire or electrical shock, do not use extension cords, power strips, or power plugs for more than 90 days. When a permanent outlet receptacle cannot be installed, use only one factory-assembled extension cord of the appropriate gauge for each printer or multifunction printer.
Always adhere to national and local building, fire, and electrical codes regarding length of cord, conductor size, grounding, and protection.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary.
Xerox ® VersaLink ® C400 Color Printer User Guide 11
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• Do not plug or unplug the power cord while the power switch is in the On position.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
E M E R G E N C Y P O W E R O F F
If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
12 Xerox ® VersaLink ® C400 Color Printer User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.
O P E R AT I O N A L G U I D E L I N E S
• Do not remove any trays when the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove the protective covers.
• Do not override any electrical or mechanical interlock devices.
• Do not attempt to remove paper that is jammed deeply inside the printer. Switch off the printer promptly and contact your local Xerox representative.
• The metallic surfaces in the fuser area are hot. Always use caution when removing paper jams from this area and avoid touching any metallic surfaces.
• To avoid a tip hazard, do not push or move the device with all the paper trays extended.
O Z ON E R E L E A S E
This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume.
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a wellventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment . In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe .
P R I N T E R LO C AT I O N
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight. To find the weight for your printer configuration, refer to
• Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
Xerox ® VersaLink ® C400 Color Printer User Guide 13
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in
P R I N T E R S U P P L I E S
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase the risk of skin or eye contact.
C Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.
14 Xerox ® VersaLink ® C400 Color Printer User Guide
Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.
• Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox ® supplies recycling programs, go to www.xerox.com/recycling .
W Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for your area.
Xerox ® VersaLink ® C400 Color Printer User Guide 15
Printer Symbols
16
Warning:
Indicates a serious hazard that can result in death or serious injury if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.
Warning: Moving parts. To avoid personal injury, use caution.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Caution:
To avoid damage to the property, be careful not to spill toner when handling the waste cartridge.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
Do not burn the drum cartridges.
Do not use paper attached with staples or any form of binding clip.
Xerox ® VersaLink ® C400 Color Printer User Guide
Do not use folded, creased, curled, or wrinkled paper.
Do not use inkjet paper.
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage stamps.
For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at www.
xerox.com/office/VLC400docs .
Xerox ® VersaLink ® C400 Color Printer User Guide 17
Environmental, Health and Safety Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact:
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Europe: [email protected]
For product safety information in the United States and Canada, go to www.xerox.com/environment .
For product safety information in Europe, go to www.xerox.com/environment_europe .
18 Xerox ® VersaLink ® C400 Color Printer User Guide
Getting Started
This chapter contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 19
Parts of the Printer
F R O N T V I E W
1.
Tray 1
2.
Bypass Tray
3.
Front Door
4.
USB Memory Port
5.
Control Panel
6.
Output Tray
7.
Right- Side Door
8.
Tray 2, Optional 550-Sheet Feeder
20 Xerox ® VersaLink ® C400 Color Printer User Guide
I N T E R N A L PA RT S
1.
Front Door
2.
Toner Cartridges
3.
Transfer Belt Assembly
4.
Waste Cartridge Lock
5.
Drum Cartridges
6.
Waste Cartridge
Xerox ® VersaLink ® C400 Color Printer User Guide 21
R E A R V I E W
1.
Duplex Unit
2.
Transfer Roller
3.
Fuser
4.
Power Connector
5.
Rear Door
6.
Left Side Cover
7.
Wireless Network Adapter Port Cover
8.
USB Port, Type A
9.
USB Port, Type B
10.
Ethernet Port
11.
Foreign Device Interface Connector
22 Xerox ® VersaLink ® C400 Color Printer User Guide
C O N T R OL PA N E L
The control panel consists of a touch screen and buttons you press to control the functions available on the printer.
The control panel:
• Displays the current operating status of the printer.
• Provides access to printing features.
• Provides access to reference materials.
• Provides access to Tools and Setup menus.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.
• Provides the Power/Wake button used for powering on or off the printer. This button also supports the powersaver modes, and blinks to indicate the power status of the printer.
1 NFC Area
2
3
4
Touch Screen Display
Home Button
Power/Wake
Near Field Communication (NFC), is a technology that enables devices to communicate when they are within 10 cm (4 in.) of each other. Use the NFC area to obtain a network interface or to establish a TCP/IP connection between your device and the printer.
The screen displays information and provides access to printer functions.
This button provides access to the Home menu for access to printer features.
This button serves several power-related functions.
• When the printer is powered off, this button powers on the printer.
Xerox ® VersaLink ® C400 Color Printer User Guide 23
5 Status LED
6
7
Notification Banner
Pause Button
• When the printer is powered on, pressing this button displays a menu on the control panel. From this menu, you can choose to enter Sleep mode, restart, or power off the printer.
• When the printer is powered on, but in a low-power mode or
Sleep mode, pressing this button wakes the printer.
• When the printer is powered on, holding this button for 10seconds turns off the printer.
• This button also blinks to indicate the power status of the printer.
• When the light blinks slowly, the printer is in low-power mode or
Sleep mode.
• When the light blinks rapidly, the printer is powering down, or exiting a low-power mode.
This light blinks blue or amber to indicate printer status.
• Blinks blue once to acknowledge a successful Authentication request.
• Blinks blue once slowly for a print job initiated at the control panel.
• Blinks blue twice slowly for a print job received from the network.
• Blinks blue rapidly while the printer is powering up, or to signal detection of a Wi-Fi Direct connection request.
• Blinks amber to indicate an error condition or warning that requires your attention. For example, an out-of-toner condition, a paper jam, or out of paper for the current job.
• It also blinks amber to indicate a system error, which typically is associated with an error code.
Notifications and messages are displayed in a pop-up banner below the apps area. To view the full notification, touch the down arrow.
Once you have reviewed the information, touch XX to close.
When a job is being processed, a Pause icon appears in the notification banner area. To pause the current job, touch the Pause icon. The job pauses with the option to resume or delete the job.
24 Xerox ® VersaLink ® C400 Color Printer User Guide
Power Options
The Power/Wake button is a single multifunction button on the control panel.
• The Power/Wake button powers on the printer.
• If the printer is already powered on, the Power/Wake button can be used to:
– Restart the printer
– Enter or exit Sleep mode
– Enter or exit Low-Power mode
• The Power/Wake button also flashes when the printer is in low-power mode.
P O W E R I N G O N T H E P R I N T E R O R E X I T I N G LO W - P O W E R O R S L E E P M O D E
Note:
• The Power/Wake button is the only power button on the printer.
• The printer exits Low-Power mode or Sleep mode automatically when it receives data from a connected device.
• When in Low-Power mode, or Sleep mode, the touch screen is powered off and unresponsive. To wake
C Do not plug or unplug the power cord while the printer is powered on.
R E S TA RT I N G , P L A C I N G I N S L E E P M O D E , O R P O W E R I N G O F F T H E P R I N T E R
Xerox ® VersaLink ® C400 Color Printer User Guide 25
1.
To restart the printer, place the printer in Sleep Mode, or power off the printer.
2.
Select an option.
• To restart the printer, touch RReessttaarrtt.
• To place the printer in Sleep Mode, touch SSlleeeepp.
In Sleep Mode, the touch screen goes dark and the Power/Wake button flashes.
for 5 seconds. A Please Wait message appears as the printer powers down.
After 10 seconds, the touch screen goes dark and the Power/Wake button flashes until the printer powers down.
C Do not unplug the power cord while the printer powers down.
26 Xerox ® VersaLink ® C400 Color Printer User Guide
Accessing the Printer
LO G G I N G I N
Logging in is the process by which you identify yourself to the printer for authentication. If authentication is set, to access printer features, you log in with your user credentials.
Logging In at the Control Panel
1.
At the printer control panel, press the H mee button.
2.
Touch LLoogg IInn.
3.
Type the User Name using the keypad, then touch EEnntteerr.
4.
If prompted, enter the password, then touch EEnntteerr.
Note: For more information on logging in as system administrator, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs .
5.
Touch O
Note: To access each password-protected service, enter the User Name and password.
Functions Related to NIST 800-171 for Local Authentication
To improve critical cybersecurity infrastructure for organizations, the National Institute of Standards and
Technology (NIST) in the United States created the Cybersecurity Framework (CSF). The system administrator can change the NIST 800-171r2 compatible settings through the Embedded Web Server. The NIST 800-171r2 related functions include the following features:
The system administrator can configure the printer to prohibit the reuse of a previous user ID value for a specified amount of time since the user ID was last used, from 1–999 days. The system administrator can change the number of days through the Embedded Web Server.
The printer disables the user accounts that have not logged in to the printer for a specified period. The system administrator can specify the number of days, from 1–999 days. If your account is locked after a period of time and you cannot access the printer, contact your system administrator for assistance.
When you change a password, the printer restricts the number of characters that you can reuse from the previous password. The system administrator specifies the maximum number of characters that can be reused, from 1–63. The printer rejects any new password that exceeds the specified maximum number of reused characters. If you are changing your password and encounter an error, contact your system administrator and comply with the password complexity requirements for your printer.
For example, if the maximum number of characters is set to 3 characters, a password of TEST123 cannot be changed to TEST444 , because it contains four characters from the previous password. A password of
GOOD123 is valid, because it contains three characters from the previous password.
Xerox ® VersaLink ® C400 Color Printer User Guide 27
To prohibit the reuse of recent passwords, the system administrator can specify the interval before a user can reuse a password. The interval range is from 1–10. If you are changing your password and encounter an error, contact your system administrator and comply with the password complexity requirements for your printer.
After the system administrator creates a user account or changes or resets the account password using one of the following options, when you log in, the printer can prompt a password change:
• EEddiitt
When the option is enabled, the password set by the system administrator is regarded as a temporary password.
When you are logged in with a temporary password, the printer prompts you to change the password. As a security feature, you are required to change your password before the first login at the printer. Until the temporary password is changed, remote authentication attempts through EIP or SNMP fail for the user. Contact your system administrator for assistance.
After a specified number of invalid login attempts for a user account, the printer locks out the account. If you do not log in to the printer for a long period of time, your account can be disabled automatically. Contact your system administrator for assistance.
For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs .
S M A RT C A R D
When a Common Access Card system is installed on your Xerox device, access to the printer requires the use of a
Smart Card. There are several models of card readers that are compatible with your device. To access the printer, insert the pre-programmed identification card into the reader, or place your card on the reader. If extra security credentials are required, enter the login information at the control panel.
For more information about configuring a Common Access Card system on your device, refer to the Xerox ®
VersaLink ® Common Access Card System Configuration Guide at www.xerox.com/office/VLC400docs .
28 Xerox ® VersaLink ® C400 Color Printer User Guide
Introduction to Apps
Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already installed on the device and appear on the Home screen. Some Apps are installed as standard, but hidden the first time you use the device.
When you log in, the Apps configured for your personal account appear on the control panel.
You can download more Apps for your device from the Xerox ® App Gallery. For more information, refer to www.
xerox.com/XeroxAppGallery .
Xerox ® VersaLink ® C400 Color Printer User Guide 29
Information Pages
Your printer has a set of Information Pages that you can print. These pages include configuration and font information, demonstration pages, and more.
The following Information Pages are available:
Configuration Report
Billing Summary Report
Supplies Usage Report
PostScript Font List
PCL Font List
Demonstration Print
Startup Page
Job History Report
The Configuration Report provides printer information including installed options, network settings, port setup, tray information, and more.
The Billing Summary Report provides information about the device and a detailed listing of the billing meters and sheet counts.
The Supplies Usage Report provides coverage information and part numbers for reordering supplies.
The PostScript Font List provides a printout of all PostScript fonts that are available on the printer.
The PCL Font List provides a printout of all PCL fonts that are available on the printer.
Demonstration Print provides a demonstration of the current printquality settings.
The Startup Page provides basic printer configuration and network information.
The Job History Report provides retained information on previous print jobs, including the date, time, job type, document name, output color, paper size, number of pages, and results. The status of a maximum of 20 jobs prints on the Job History Report.
P R I N T I N G I N FO R M AT I O N PA G E S
1.
At the printer control panel, press the H mee button.
2.
Touch D
3.
To print an information page, touch the needed page.
4.
To return to the Home screen, press the H mee button.
C O N F I G U R AT I O N R E P O RT
The Configuration Report provides product information including installed options, network settings, port setup, tray information, and more.
30 Xerox ® VersaLink ® C400 Color Printer User Guide
Printing the Configuration Report
1.
At the printer control panel, press the H mee button.
2.
Touch D
3.
Touch C
4.
To return to the Home screen, press the H mee button.
Xerox ® VersaLink ® C400 Color Printer User Guide 31
The Embedded Web Server
The Embedded Web Server is the administration and configuration software that is installed in the printer. It allows you to configure and administer the printer from a Web browser.
The Embedded Web Server requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
A C C E S S I N G T H E E M B E D D E D W E B S E RV E R
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press EEnntteerr or
RReettuurrnn.
F I N D I N G T H E I P A D D R E S S O F YO U R P R I N T E R
To install the print driver for a network-connected printer, it is often necessary to know the IP address of your printer. Also, the IP address is used to access the settings of your printer through the Embedded Web Server. You can view the IP address of your printer on the control panel or on the Configuration Report.
Note: To view the TCP/IP address on the control panel, wait until the printer has been on for 2 minutes. If the TCP/IP address is 0.0.0.0, or begins with 169, it indicates a network connectivity issue. However, if Wi-Fi is set as the primary Ethernet connection, 0.0.0.0 is displayed as the IP address for the printer.
V I E W I N G T H E I P P R I N T E R A D D R E S S O N T H E C O N T R OL PA N E L
To view the IP address of the printer on the control panel:
1.
At the printer control panel, press the H mee button.
2.
Touch D Abboouutt.
3.
Record the IP address from the display.
4.
To return to the Home screen, press the H mee button.
O BTA I N I N G T H E P R I N T E R I P A D D R E S S F R O M T H E C O N F I G U R AT I O N R E P O RT
To obtain the printer IP address from the Configuration Report:
1.
At the printer control panel, press the H mee button.
2.
Touch D
3.
Touch C
The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6.
4.
To return to the Home screen, press the H mee button.
32 Xerox ® VersaLink ® C400 Color Printer User Guide
C E RT I F I C AT E S FO R T H E E M B E D D E D W E B S E RV E R
Your device includes a self-signed HTTPS certificate. The device generates the certificate automatically during device installation. The HTTPS certificate is used to encrypt communications between your computer and the Xerox device.
Note:
• The Embedded Web Server page for your Xerox device can display an error message that the security certificate is not trusted. This configuration does not lessen the security of the communications between your computer and the Xerox device.
• To eliminate the connection warning in your Web browser, you can replace the self-signed certificate with a signed certificate from a Certificate Authority. For information on obtaining a certificate from a
Certificate Authority, contact your Internet Service Provider.
For information on obtaining, installing, and enabling certificates, refer to the System Administrator Guide at www.
xerox.com/office/VLC400docs .
D O W N LO A D I N G T H E C O N F I G U R AT I O N R E P O RT F R O M T H E E M B E D D E D W E B S E RV E R
From the Embedded Web Server, you can download and save a copy of the Configuration Report to your computer hard drive. Use Configuration Reports from multiple devices to compare software versions, configurations, and compliance information.
To download a copy of the Configuration Report from the Embedded Web Server:
1.
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press EEnntteerr or RReettuurrnn.
For details about obtaining the IP address of your printer, refer to
Finding the IP Address of Your Printer .
2.
To download the Configuration Report scroll to the bottom of the page, then, in the Quick Links section, click
Note: If this feature does not appear, log in as a system administrator.
The document is saved automatically as an XML file in the default download location on your computer hard drive. To open the Configuration Report, use an XML viewer.
U S I N G T H E R E M O T E C O N T R OL PA N E L F E AT U R E
The Remote Control Panel feature in the Embedded Web Server allows you to access the printer control panel remotely from a Web browser.
To access the Remote Control Panel, first enable the feature. For details, contact your system administrator or refer to the System Administrator Guide at www.xerox.com/office/VLC400docs .
1.
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press EEnntteerr or RReettuurrnn.
For details about obtaining the IP address of your printer, refer to
Finding the IP Address of Your Printer .
2.
In the Quick Links area, click RReem Coonnttrrooll PPaanneell.
Note: If the Remote Control Panel option is not displayed or fails to load, contact your system administrator.
Xerox ® VersaLink ® C400 Color Printer User Guide 33
3.
To restrict other users from accessing the device control panel when you are connected remotely to the device,
Note: If a local user attempts to access the control panel while the device control panel is locked, the control panel does not respond. A message appears on the control panel, confirming that the control panel is locked and the device is being controlled remotely.
4.
To enable remote access to the device control panel, click RReeqquueesstt SSeessssiioonn. The remote control panel sends a request to the local control panel.
• If the local control panel is inactive, the remote control panel session is activated automatically.
• If a local user is active on the device, a Remote Session Request message appears on the local control panel. The local user chooses to accept or deny the request. If the request is accepted, the remote control panel session is activated. If the request is denied, a Request Denied message appears in the Embedded
Web Server.
Note: If the system administrator requests a remote session, if the request is denied, an option to override the local session is displayed.
34 Xerox ® VersaLink ® C400 Color Printer User Guide
Installation and Setup
For reference:
• Installation Guide packaged with your printer
• Online Support Assistant at www.xerox.com/office/VLC400docs
I N S TA L L AT I O N A N D S E T U P OV E RV I E W
Before you print, ensure that your computer and the printer are plugged in, powered on, and connected. Configure the initial settings of the printer, then install the print driver software and utilities on your computer.
You can connect to your printer directly from your computer using USB, or connect to a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods.
Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a
USB connection, and it provides access to the Embedded Web Server.
For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs .
S E L E C T I N G A LO C AT I O N FO R T H E P R I N T E R
1.
Select a dust-free area with temperatures from 10–32°C (50–90°F), and relative humidity 10–85%.
Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can cause condensation inside the printer, directly interfering with image transfer.
2.
Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight of the printer. The printer must be horizontal with all four feet in solid contact with the surface.
To find the weight for your printer configuration, refer to
.
3.
Select a location with adequate clearance to access supplies and to provide proper ventilation.
To find the clearance requirements for your printer, refer to
4.
After positioning the printer, you are ready to connect it to the power source and computer or network.
Xerox ® VersaLink ® C400 Color Printer User Guide 35
Connecting the Printer
S E L E C T I N G A C O N N E C T I O N M E T H O D
You can connect the printer to your computer using a USB cable, Ethernet cable, or wireless connection. The method that you select depends on how your computer is connected to the network. A USB connection is a direct connection and is the easiest to set up. An Ethernet connection is used to connect to a network. If you are using a network connection, it is important to understand how your computer is connected to the network.
Note: Hardware and cabling requirements vary for the different connection methods. Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately.
If you connect the printer to one computer and do not have a network, use a USB connection. A USB connection offers fast data speeds, but typically not as fast as a network connection.
Note: To access the Embedded Web Server, a network connection is required.
If your computer is connected to an office network or home network, use an Ethernet cable to connect the printer to the network. You cannot connect the printer directly to the computer. A connection through a router or network switch is required. An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously. An Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using the Embedded Web Server.
If your environment includes a wireless router or wireless access point, you can connect the printer to the network with a wireless connection. A wireless network connection provides the same access and services as a wired connection. A wireless network connection is typically faster than USB and allows direct access to the settings of the printer using the Embedded Web Server.
C O N N E C T I N G TO A C O M P U T E R U S I N G U S B
To connect using USB, you need one of these operating systems:
• Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and Windows Server
2012.
• Macintosh OS X version 10.10 and later.
• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface.
To connect the printer to the computer using a USB cable:
1.
Connect the B
2.
Connect the A
3.
If the Windows Found New Hardware Wizard appears, press C
4.
Install the print driver.
36 Xerox ® VersaLink ® C400 Color Printer User Guide
C O N N E C T I N G TO A W I R E D N E T W OR K
1.
Ensure that the printer is powered off.
2.
Attach a Category 5 or better Ethernet cable from the printer to the network or router socket. Use an Ethernet switch or router, and two or more Ethernet cables. Connect the computer to the switch or router with one cable, then connect the printer to the switch or router with the second cable. Connect to any port on the switch or router except the uplink port.
3.
Attach the power cord, then plug in the printer and power it on.
4.
Set the network IP printer address, or set up the printer for automatic printer IP detection. For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC400support .
C O N N E C T I N G TO A W I R E L E S S N E T W O R K
A wireless local area network (WLAN) provides the means to connect 2 or more devices in a LAN without a physical connection. The printer can connect to a wireless LAN that includes a wireless router or wireless access point. Before connecting the printer to a wireless network, the wireless router must be configured with a service set identifier
(SSID) and any necessary credentials.
Note: Wireless networking is available only on printers with the optional Wireless Network Adapter installed.
Configuring the Printer for a Wireless Network
Note: Before you configure wireless network settings, install the Xerox ® Wireless Network Adapter Kit .
If you purchased and installed a Wireless Network Adapter Kit, you can connect the device to a wireless network. If the device is connected to a wired network, you can configure wireless networking at the device, or use the
Embedded Web Server. For details on configuring wireless network settings, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs .
After the Wireless Network Adapter is installed, remove it only as necessary. For information on removing the adapter, refer to
Removing the Wireless Network Adapter .
Installing the Wireless Network Adapter
The optional wireless network adapter plugs in to the back of the control board. After the adapter is installed, and wireless networking is enabled and configured, the adapter is able to connect to a wireless network.
To install the Wireless Network Adapter:
Xerox ® VersaLink ® C400 Color Printer User Guide 37
1.
Power off the printer.
2.
To remove the Wireless Network Adapter Port Cover, press the latch to the left, then pull the cover away from the printer.
3.
Remove the packaging from the Wireless Network Adapter.
4.
To install the Wireless Network Adapter, follow the procedure defined on the instruction sheet provided with the
Wireless Network Adapter.
38
C Pulling on the adapter can cause damage. After the adapter is installed, remove it only as needed, and as directed in the Wireless Network Adapter removal instructions. For details, refer to
Removing the Wireless Network Adapter .
Xerox ® VersaLink ® C400 Color Printer User Guide
5.
Power on the printer.
6.
Configure the Wi-Fi Settings. For details about configuring the Wi-Fi settings, refer to the System Administrator
Guide at www.xerox.com/office/VLC400docs .
Removing the Wireless Network Adapter
1.
Power off the printer.
2.
To open the left-side cover, loosen the bolt on the back of the printer that secures the cover. Slide the cover toward the back, then out and away from the printer.
Xerox ® VersaLink ® C400 Color Printer User Guide 39
3.
Reach into the printer and pull the release lever. Grasp the Wireless Network Adapter with your other hand and carefully pull it away from the printer.
C Do not use force to pull on the Wireless Network Adapter. If the latch is released properly, the adapter pulls out easily. Pulling on a secured adapter can damage it.
4.
To reinstall the Wireless Network Adapter Port Cover, insert the tab into the small slot. Gently press the port cover against the back of the printer until the cover latches into place.
5.
Place the left-side cover into position and slide it toward the front of the printer. Tighten the bolt to secure the cover.
40 Xerox ® VersaLink ® C400 Color Printer User Guide
6.
Connect the printer to your computer with a USB cable or through the network using an Ethernet cable.
7.
Power on the printer.
Note: If the printer was installed previously in a wireless network environment, it could retain setup and configuration information from that environment. To prevent the printer from attempting to connect to the previous network, reset the wireless settings. For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs .
Connecting to a Wi-Fi Network at the Control Panel
To connect to a Wi-Fi network at the control panel:
1.
At the printer control panel, press the H mee button.
2.
Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/
VLC400docs .
3.
Touch D
4.
To enable the Wi-Fi feature, touch the enable toggle button.
5.
To connect automatically to an existing Wi-Fi network: a. In the list of available Wi-Fi networks, touch the required network.
If the required Wi-Fi network is not listed, or if the required network uses WPS, configure the connection manually. For details, go to the next step.
b. If needed, to log in to the network, type the password.
Xerox ® VersaLink ® C400 Color Printer User Guide 41
By default, the Wi-Fi frequency band is set to AUTO.
6.
To connect manually to a Wi-Fi Network: b. In the first field, type a name for the Wi-Fi network, then touch EEnntteerr.
d. Touch SSeeccuurriittyy, then select an option.
e.
Touch W WPPSS)), then select an option.
f.
Touch O
Configuring the Primary Network at the Control Panel
You can set the primary network connection type at the device control panel.
Note:
• A Primary Network setup is required only if the optional Wi-Fi network connection kit is installed and enabled.
• By default, without a Wi-Fi network connection, the primary network is set to Ethernet. When the kit is installed and enabled, the device acquires two network connections. One network connection is primary, and the other network connection is secondary.
• The following features are available only over the primary network connection:
– IPsec
– SMTP
– SNTP
– WSD scan
– Scan to SFTP, Scan to SMB, Scan to Email
– LDAP
– UPnP discovery
– ThinPrint
– EIP Web Service
• If you remove the Wi-Fi network connection module, the primary network connection is set to Ethernet.
To configure the primary network at the control panel:
1.
At the printer control panel, press the H mee button.
2.
Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/
VLC400docs .
42 Xerox ® VersaLink ® C400 Color Printer User Guide
3.
Touch D
4.
Select the appropriate network connection type for the device.
5.
To apply the changes and restart the device, at the prompt, touch RReessttaarrtt N w.
Connecting to Wi-Fi Direct
You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi
Direct. Wi-Fi Direct is disabled by default. For details, refer to
Connecting with Wi-Fi Direct from Your Mobile Device .
Note: Wireless networking is available only on printers with the optional Wireless Network Adapter installed.
Connecting with Wi-Fi Direct from Your Mobile Device
To connect with Wi-Fi Direct, follow the directions provided with your mobile device.
Configuring AirPrint
AirPrint ® is a software feature that allows you to print from wired or wireless Apple iOS-based mobile devices and
Mac OS-based devices without the need to install a print driver. AirPrint-enabled printers allow you to print directly from a Mac, an iPhone, iPad, or iPod touch. You can use AirPrint to print from a wired device or a wireless device without using a print driver.
Note:
• Not all applications support AirPrint ® .
• Wireless devices must join the same wireless network as the printer.
• For AirPrint to function, both IPP and Bonjour ® (mDNS) protocols must be enabled.
• The device that submits the AirPrint job must be on the same subnet as the printer. To allow devices to print from different subnets, configure your network to pass multicast DNS traffic across subnets.
• The Mac OS device must be Mac OS 10.10 or later.
• AirPrint-enabled printers work with all models of iPad, iPhone (3GS or later), and iPod touch (third generation or later), running the latest version of iOS.
1.
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press EEnntteerr or RReettuurrnn.
Note: If you do not know the IP address for your printer, refer to
Finding the IP Address of Your Printer
.
2.
In the Embedded Web Server, click H
Note: If this feature does not appear, log in as a system administrator.
3.
For Mobile Printing, click A
Xerox ® VersaLink ® C400 Color Printer User Guide 43
4.
To enable AirPrint, click the EEnnaabbllee toggle button.
Note: AirPrint is enabled by default when IPP and Bonjour ® (mDNS) are both enabled.
• To change the printer name, in the Name field, enter a new name.
• To enter a location for the printer, in the Location field, enter the location of the printer.
• To enter a physical location or address for the printer, in the Geo-Location field, enter the geographic latitude and longitude coordinates in decimal form. For example, use coordinates such as
45.325026,
-122.766831
for a location.
5.
Click O
6.
To activate your changes, at the prompt, click RReessttaarrtt N w.
Configuring Google Cloud Print
Google Cloud Print allows you to print documents that are stored in the cloud without using a print driver.
Before you begin:
• Set up a Google email account.
• Configure the printer to use IPv4.
• Configure Proxy Server settings as needed.
To configure Google Cloud Print:
1.
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press EEnntteerr or RReettuurrnn.
Note: If you do not know the IP address for your printer, refer to
Finding the IP Address of Your Printer
.
2.
In the Embedded Web Server, click H
3.
For Mobile Printing, click G Clloouudd PPrriinntt.
4.
To enable Google Cloud Print, click the EEnnaabbllee toggle button.
5.
Click O
6.
Restart the printer, then wait 2 minutes for the printer to connect.
7.
Refresh your Web browser, then for Mobile Printing, click G Clloouudd PPrriinntt.
8.
Click PPrriinntteerr RReeggiissttrraattiioonn.
9.
Click RReeggiisstteerr.
A printer registration page prints.
10.
To register the printer, in your Web browser, type the URL provided, or use your mobile phone to scan the barcode.
After the printer is registered, a confirmation status window appears.
11.
To access the Google Cloud Print feature, in your Google account, click M
Note: The default printer name appears in this format:
Model name (MAC address)
.
44 Xerox ® VersaLink ® C400 Color Printer User Guide
Initial Printer Setup
Before installing the printer software, verify that the printer is set up correctly. Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection. The installation wizard starts automatically the first time the printer is powered on. The installation wizard prompts the system administrator to configure the following settings:
• Language
• Network Connection
• Proxy Server Setup
• Date and Time
• Measurements
• LDAP Settings
• Apps Setup
• Security Settings
For more information on configuring the printer settings, refer to the System Administrator Guide at www.xerox.
com/office/VLC400docs .
X E R OX ® E A S Y A S S I S T ( X E A ) A P P
Xerox Easy Assist app allows you to access and configure the printer from your smartphone. To access the printer from your smartphone, download and install the Xerox Easy Assist app on your mobile device. By installing the
Xerox Easy Assist app on your smartphone, you can setup your new printer easily, manage its configuration, view alerts indicating supply requirements and order them, and get live troubleshooting support for your printer.
To install the Xerox Easy Assist app on your smartphone, you need to scan a QR Code or search the app in the Apple
App Store or Google Play Store. There are two types of XEA QR Codes:
• QR Code to acquire the XEA app: This QR Code is for the initial installation of the app. To install the Xerox Easy
Assist app for the first time, you are required to scan this QR Code using your smartphone camera. You can find this QR Code on the packaging box or the XEA QR Code Flyer that comes with the printer. Check the following locations for the XEA QR Code:
– XEA QR Code Flyer
– Printer packaging box
– Device Install Wizard
For more information, refer to
Initial Setup with Xerox ® Easy Assist (XEA) App
.
• QR Code to connect the mobile device to the printer: This QR Code is to setup a Wireless network connection between the smartphone and the printer. For example, connection to Wi-Fi Direct. You can find this QR Code in the device Install Wizard. The QR Code provides all key information to connect your smartphone and the printer without manually entering any technical information. To connect to the printer, scan this QR Code within the
Xerox Easy Assist app.
Primary features of Xerox Easy Assist app, are:
Xerox ® VersaLink ® C400 Color Printer User Guide 45
If you have the QR Code available, you can set up a new Xerox printer with the help of Xerox Easy Assist app. On the app.
To add an existing printer to the XEA app, use the IP Address of the printer. For more information, refer to
Adding Multiple Printers to the Xerox Easy Assist App
.
PPrriinntteerr SSttaattuuss
The status displays the printer information, such as readiness of the printer, toner level, and paper tray status for each tray. You can order parts and supplies through the Xerox Easy Assist app. If the toner level appears to be low, to order a new toner, select the TToonneerr icon, then touch RReeoorrddeerr.
The Xerox Easy Assist app can notify you of any errors or problems in the printer. To view the error statement,
PPrriinntt
You can perform a print job through the Xerox Easy Assist app. In the app, select your printer, then touch PPrriinntt.
Select the document that you need to print from your mobile device, confirm the print settings, then touch
PPrriinntt.
during the initial setup, to view or edit existing printer settings, you need to set up the password.
SSuuppppoorrtt
You can request support and find solutions for printer-related problems through the Xerox Easy Assist app. In the app, select your printer, then touch SSuuppppoorrtt. It connects you to Xerox’s Support Agent Live Chatbot.
You can download Print and Scan Drivers for your printer through Xerox Easy Assist app. In the app, select your icon to add your email. To download and install the Print and Scan Drivers, the app sends a Quick Link to your email address.
PPrriinntt TTeesstt PPaaggee
To confirm that all settings are correct, you can print a test page. In the app, select your printer, then touch
PPrriinntt TTeesstt PPaaggee.
You can remove a printer from the Xerox Easy Assist app. In the app, select a printer from My Printers list, then
I N I T I A L S E T U P W I T H X E RO X ® E A S Y A S S I S T ( X E A ) A P P
To complete the initial setup and install the Xerox Easy Assist app for the first time, do the following:
46 Xerox ® VersaLink ® C400 Color Printer User Guide
1.
For initial setup when the printer is powered on for the first time, the Initial Setup Wizard appears. In the printer control panel, do the following:
The Xerox Easy Assist Mobile App screen appears.
b. To use your mobile device to set up and manage your printer, touch YYeess.
Get the App screen appears to confirm the type of your mobile device. Choose any one option: option.
2.
If you have selected iOS or Android option, a screen appears to help you download the app. In the control
A screen appears with the QR Code. To install the app, scan the QR Code with your smartphone camera.
3.
Download and install the Xerox Easy Assist app on your smartphone:
• For Android phones: Go to Google Play Store, then search for Xerox Easy Assist app.
• For iOS or iPhones: Go to Apple App Store, then search for Xerox Easy Assist app.
4.
When you install the app for the first time on your smartphone, for End-User License Agreement (EULA), touch
Note: The Xerox Easy Assist App has instructions that help you to unpack the printer from its packaging box.
To watch a helpful video to unpack your printer, scan the QR Code on the XEA QR Code Flyer that came with your printer with your smartphone camera. Accept the End-User License Agreement (EULA), then follow the instructions that appear on the app.
5.
Follow the instructions that appear on the app. To connect your smartphone with the printer, touch C
6.
In the printer control panel, to connect to the app, touch SShhoow
Code appears.
7.
Scan the QR Code through the Xerox Easy Assist app. Follow the instructions that appear on the app.
When the connection is configured, your smartphone and the printer share the same Wireless network, temporarily.
8.
With the support of Xerox Easy Assist app, complete the general settings and register the printer on the network.
General settings include Admin Password, Connectivity, Measurements, Date and Time, Sound, Power Saver settings, and more.
Note: Ensure that your smartphone is connected to the same Wireless or wired network as the printer and they can communicate after the setup is complete.
9.
To complete the initial setup in the app, type the necessary information for your printer, then touch C mpplleettee
SSeettuupp.
The Welcome screen appears.
Xerox ® VersaLink ® C400 Color Printer User Guide 47
When the initial setup is complete, with the Xerox Easy Assist app, you can perform the following:
• Setting up a new printer
• Checking the printer status and order supplies
• Downloading Print and Scan Drivers
• Printing
• Getting troubleshooting support
• Removing a printer from the XEA app My Printers list
For Xerox Easy Assist app features, refer to
Xerox ® Easy Assist (XEA) App .
A D D I N G M U LT I P L E P R I N T E R S TO T H E X E RO X E A S Y A S S I S T A P P
If your printer is already set up on your network and the Initial Setup Wizard is complete, through the XEA app, you can include additional printers directly to the list of My Printers. To add printers that are on the network, open the
XEA app Home page. On the My Printers screen, touch the ++ icon, then refer to the following options: device.
– Q Cooddee
– IIPP A
Type the IP Address of the printer, then touch O
Finding the IP Address of Your
.
the network:
– If the app finds the printer, you can select and add the printer directly.
– If the app is unable to find the printer you are looking for, then you can add the printer by typing its IP address.
Note: If the printer and mobile device cannot communicate, ensure that they are on the same network.
48 Xerox ® VersaLink ® C400 Color Printer User Guide
Installing the Software
Before installing driver software, verify that the printer is plugged in, powered on, connected correctly, and has a valid IP address. The IP address usually appears in the upper, right corner of the control panel. If you cannot find the IP address, refer to
Finding the IP Address of Your Printer
.
If the Software and Documentation disc is not available, download the latest drivers from www.xerox.com/office/
VLC400drivers .
O P E R AT I N G S YS T E M R E Q U I R E M E N T S
• Windows Vista, Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and
Windows Server 2012.
• Macintosh OS X version 10.10 and later.
• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface.
I N S TA L L I N G T H E P R I N T D R I V E R S FO R A W I N D O W S N E T W OR K P R I N T E R
1.
Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does not start automatically, navigate to the drive, and double-click the SSeettuupp..eexxee installer file.
2.
Select your printer model.
3.
Click IInnssttaallll D
4.
Select IInnssttaallll PPrriinntt D
5.
At the License Agreement, click II A
6.
From the list of discovered printers, select your printer.
Note: When installing drivers for a network printer, if your printer does not appear in the list, click the IIPP then click SSeeaarrcchh to locate and select your printer. If you do not know the IP address of the printer, refer to
Finding the IP Address of Your Printer .
7.
Click N
8.
If needed, you can name your printer by typing a name in the Q
9.
Select a Print Driver.
10.
Click IInnssttaallll.
11.
If needed, set the printer as the default printer.
Note: Before selecting SShhaarree PPrriinntteerr, contact your system administrator.
12.
To complete the installation, click FFiinniisshh, then click C
I N S TA L L I N G T H E P R I N T D R I V E R S FO R A W I N D O W S U S B P R I N T E R
1.
Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does not start automatically, navigate to the drive, and double-click the SSeettuupp..eexxee installer file.
Xerox ® VersaLink ® C400 Color Printer User Guide 49
2.
Click IInnssttaallll SSooffttw
3.
At the License Agreement, select II A Neexxtt.
4.
To install the printer support software, select SSooffttw Neexxtt.
5.
In the Software and Documentation window, clear the check box for any unnecessary options.
6.
Click N
7.
To complete the installation, click FFiinniisshh.
I N S TA L L I N G T H E D R I V E R S A N D U T I L I T I E S FO R M A C I N TO S H O S X
1.
Insert the Software and Documentation disc into the appropriate drive on your computer.
Note: If the Software and Documentation disc is not available, download the latest drivers from www.xerox.
com/office/VLC400drivers .
2.
Open Xerox ® Print Drivers 3.xx.x.dmg/.pkg as needed for your printer.
3.
To run Xerox ® Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name.
4.
When prompted, click C
5.
To accept the license agreement, click II A
6.
To accept the current installation location, click IInnssttaallll, or select another location for the installation files, then click IInnssttaallll.
7.
If prompted, enter your password, then click O
8.
From the list of discovered printers, select your printer, then click N
9.
If your printer does not appear in the list of discovered printers:
10.
If your printer was not detected, verify that the printer is powered on and that the Ethernet or USB cable is connected properly.
11.
To accept the print queue message, click O
12.
Select or clear the SSeett PPrriinntteerr aass D
13.
Click C Clloossee.
Adding the Printer
For networking, set up your printer using Bonjour ® (mDNS), or connect using the IP address of your printer for an
LPD/LPR connection. For a non-network printer, create a desktop USB connection.
For reference:
Online Support Assistant at: www.xerox.com/office/VLC400support
50 Xerox ® VersaLink ® C400 Color Printer User Guide
Adding the Printer Using Bonjour
To add the printer using Bonjour ® :
1.
From the computer Applications folder or from the dock, open SSyysstteem
2.
Click PPrriinntteerrss &
The list of printers appears on the left of the window.
3.
For the list of printers, click the Plus icon (++).
4.
At the top of the window, click the D
5.
Select your printer from the list, then click A
Note: If your printer is not detected, verify that the printer is powered on and that the Ethernet cable is connected properly.
Adding the Printer by Specifying the IP Address
To add the printer by specifying the IP address:
1.
From the computer Applications folder or from the dock, open SSyysstteem
2.
Click PPrriinntteerrss &
The list of printers appears on the left of the window.
3.
Under the list of printers, click the Plus icon (++).
4.
Click IIPP.
5.
From the Protocol list, select the protocol.
6.
In the Address field, enter the IP address of the printer.
7.
In the Name field, enter a name for the printer.
8.
From the Use list, choose SSeelleecctt aa ddrriivveerr ttoo uussee.
9.
From the printer software list, select the print driver for your printer model.
10.
Click A
I N S TA L L I N G D R I V E R S A N D U T I L I T I E S FO R U N I X A N D L I N U X
For more information on installing print drivers and utilities for UNIX and Linux, refer to
.
I N S TA L L I N G T H E P R I N T E R A S A W E B S E RV I C E O N D E V I C E S
Web Services on Devices (WSD) allows a client to discover and access a remote device and its associated services across a network. WSD supports device discovery, control, and use.
Using the Add Device Wizard to Install a WSD Printer
To install a WSD printer using the Add Device Wizard:
1.
At your computer, click SSttaarrtt, then select D
Xerox ® VersaLink ® C400 Color Printer User Guide 51
2.
To launch the Add Device Wizard, click A Deevviiccee.
3.
In the list of available devices, select the one you want to use, then click N printer manually using the Add Printer Wizard.
4.
Click C
Using the Add Printer Wizard to Install a WSD Printer
To install a WSD printer using the Add Printer Wizard:
1.
At your computer, click SSttaarrtt, then select D
2.
To launch the Add Printer Wizard, click A
3.
Click A
4.
In the list of available devices, select the one you want to use, then click N
5.
If the printer you want to use does not appear in the list, click TThhee pprriinntteerr tthhaatt II w
6.
Select A
7.
From the Device type field, select W Deevviiccee.
8.
In the Hostname or IP address field, enter the printer IP address, then click N
9.
Click C
52 Xerox ® VersaLink ® C400 Color Printer User Guide
More Information
You can obtain more information about your printer from these sources:
Installation Guide
Other documentation for your printer
Recommended Media List
Technical support information for your printer; including online technical support, Online Support
Assistant, and print driver downloads.
Information Pages
OC ATTIIO
Packaged with the printer.
www.xerox.com/office/VLC400docs
United States: www.xerox.com/rmlna
European Union: www.xerox.com/rmleu www.xerox.com/office/VLC400support
Order supplies for your printer
Local sales and Technical Customer Support
Printer registration
Xerox ® Direct online store
Print from the control panel. For details, refer to
www.xerox.com/supplies www.xerox.com/office/worldcontacts www.xerox.com/register www.direct.xerox.com/
Xerox ® VersaLink ® C400 Color Printer User Guide 53
54 Xerox ® VersaLink ® C400 Color Printer User Guide
Customize and Personalize
This chapter contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 55
Customize and Personalize Overview
This chapter provides information on how to customize and personalize your device to meet the specific demands of your workflows.
You can customize your apps, hide, or show apps on the Home screen, and rearrange the order to suit your job priorities. For each app, you can hide or show individual features and configure default settings to meet the needs of your workgroup. You can save job settings for repeated use.
Customization enables users to work more productively.
When individual user accounts are configured on the device, you can personalize the device to meet specific user needs. You can configure your personal Home page to hide or show only the apps you use. Each of the feature lists can be tailored to your job requirements. Default settings for each app can be specified, and settings for regular jobs can be saved for your use.
Personalization options ensure that the features and functions displayed meet individual user needs, improving efficiency.
56 Xerox ® VersaLink ® C400 Color Printer User Guide
Customizing or Personalizing the Home Screen
H I D I N G O R S H O W I N G A N A P P O N T H E H O M E S C R E E N
1.
At the printer control panel, press the H mee button.
2.
Touch C miizzee.
3.
To display an installed app that is hidden initially: a. Touch the PPlluuss (++) icon.
b. Touch the app that you want to appear on the control panel.
4.
To hide an installed app: a. For the app, touch XX.
5.
Verify that only the selected apps appear on the Home screen.
R E A R R A N G I N G A P P S O N T H E H O M E S C R E E N
1.
At the printer control panel, press the H mee button.
2.
Touch C miizzee.
3.
Touch and hold the required app.
4.
Drag the app to the new location.
5.
Release the app.
6.
Touch D
7.
Verify that the apps appear in the correct location on the Home screen.
Xerox ® VersaLink ® C400 Color Printer User Guide 57
Customizing or Personalizing the Apps
Customization enables you to modify the features available, delete a saved preset, or remove customized settings applied to an app.
C U S TO M I Z I N G O R P E R S O N A L I Z I N G T H E F E AT U R E L I S T
To customize the Features list for an app:
1.
At the printer control panel, press the H mee button.
2.
Touch the app required.
3.
Scroll to the bottom, then touch C miizzee.
4.
Touch FFeeaattuurree LLiisstt.
Note: For logged-in administrators, a window appears that asks you to confirm if the changes are for a Guest or for you.
5.
Touch the particular option.
• To hide a feature, for the required feature, touch the EEyyee icon. To signify that the feature is hidden, the Eye icon appears with a line across it.
• To show a feature, for the required feature, touch the EEyyee icon. To signify a feature is visible, the Eye icon appears with no line across it.
6.
To reorder the menu features, touch and drag the features into the appropriate order.
7.
To save the current configuration, touch D
S AV I N G P R E S E T S
You can use this feature to save a particular combination of app settings for future jobs. You can save the settings with a name and retrieve them for later use.
To save the current app settings:
1.
At the printer control panel, press the H mee button.
2.
Touch the app required.
3.
Select the job settings.
4.
Scroll to the bottom, then touch SSaavvee.
5.
Touch SSaavvee aass N w PPrreesseett.
6.
Touch EEnntteerr PPrreesseett N mee, then to enter a preset name, use the keypad.
7.
Touch N
8.
Select an icon that best suits the preset that you are creating.
9.
Touch D
Note: The preset is stored within the Preset feature.
58 Xerox ® VersaLink ® C400 Color Printer User Guide
Deleting a Saved Preset
To delete a saved preset:
1.
At the printer control panel, press the H mee button.
2.
Touch the app required.
3.
Scroll to the bottom, then touch C miizzee.
4.
Touch PPrreesseettss.
5.
Touch the TTrraasshh icon that corresponds with the preset that you want to delete.
6.
At the prompt, touch D
7.
Touch D
R E M OV I N G A P P C U S TO M I Z AT I O N U S I N G T H E C O N T R O L PA N E L
To remove the current app customization settings:
1.
At the printer control panel, press the H mee button.
2.
Touch the app required.
3.
Scroll to the bottom, then touch C miizzee.
4.
Touch RReem
5.
At the prompt, touch O
Xerox ® VersaLink ® C400 Color Printer User Guide 59
60 Xerox ® VersaLink ® C400 Color Printer User Guide
Xerox® Apps
This chapter contains:
Xerox ® Apps are a gateway to the features and functions of your device. There are standard Apps already installed and displayed on the Home screen. There are also Apps that are installed as standard but are hidden when your device is used for the first time.
For details about Customizing the Home screen and the Apps features, refer to
.
A range of Apps are available for download and installation from the Xerox ® App Gallery. These include Xerox ®
Extensible Interface Platform (EIP) Apps. EIP Apps enable you to install secure, signed apps on compatible printers.
For more information about using the Xerox ® Apps Gallery and downloading Apps, refer to
.
Xerox ® VersaLink ® C400 Color Printer User Guide 61
Xerox
®
App Gallery
X E R OX ® A P P G A L L E RY OV E RV I E W
Use the Xerox ® App Gallery to find apps that provide new features or capabilities for your device. The Xerox ® App Gallery provides direct access to apps that can improve your productivity, simplify workflows, and enhance your user experience.
The Xerox ® App Gallery enables you to browse and update apps easily. You can browse through the app library without logging in. The moving banner provides an active display of apps, or you can scroll the full list of apps. To get more details on an app, touch the app name in the list.
To use the Xerox ® App Gallery App, ensure that your device uses either the wireless or the wired network connection.
Note: If a local server inside a firewall hosts your device and a proxy is enabled, set a proxy exception at the device.
For more information and instructions on using the Xerox ® available at www.xerox.com/XeroxAppGallery .
App Gallery, refer to the Xerox ® App Gallery User Guide
C R E AT I N G A X E R OX ® A P P G A L L E RY A C C O U N T
With an App Gallery account, you have direct access to all the available Apps for your device. An App Gallery account allows you to view and acquire Apps, install Apps on your device, and manage your Apps and licenses.
You can set up an App Gallery account using the control panel or from the Xerox ® App Gallery web site. To set up an
App Gallery account from the web site, go to https://appgallery.services.xerox.com/#!/home/ , select LLooggiinn >> C
Note: If you have an existing Xerox App Gallery Account, refer to
To create an App Gallery account using the control panel:
1.
At the printer control panel, press the H mee button.
2.
Touch XXeerrooxx ®
3.
To request a new account, minimize the on-screen keyboad, and touch RReeqquueesstt aann A
Note: For detailed information and instructions on using the Xerox ®
Gallery User Guide available at www.xerox.com/XeroxAppGallery .
App Gallery, refer to the Xerox ® App
4.
Touch the EEnntteerr yyoouurr eem
EEnntteerr.
5.
Touch O
6.
Touch C
7.
Access your email account for the email address that you provided to Xerox ® App Gallery.
8.
Open the Xerox ® App Gallery Account Request email, then click the URL link to access the create account page.
9.
Review and accept the Terms of Use. To continue creating an account, click the A
62 Xerox ® VersaLink ® C400 Color Printer User Guide
10.
Enter the information required into the appropriate fields:
• User ID
• Password
• Confirm Password
• First and Last Name
• Company Name
• Address (Street, City, State/Province, Postal)
• Country
11.
Click O
12.
After the account is created, a confirmation message appears.
13.
At the printer control panel, log in to your App Gallery Account.
LO G G I N G I N TO YO U R X E RO X ® A P P G A L L E RY A C C O U N T
When you are logged in to the App Gallery, you can browse available apps, and install and update apps.
To log in to your App Gallery Account:
1.
At the printer control panel, press the H mee button.
2.
Touch XXeerrooxx ®
3.
Enter your User Name using the touch screen keypad, then touch EEnntteerr.
4.
Enter your Password using the touch screen keypad, then touch EEnntteerr.
5.
Touch LLoogg IInn. The Xerox ® App Gallery appears.
I N S TA L L I N G O R U P DAT I N G A N A P P F R OM T H E X E R OX ® A P P G A L L E RY
Xerox ® Apps add, extend, or customize the functionality of your device. You can use the Xerox browse and install Apps at your device control panel.
® App Gallery App to
Installing an App from the App Gallery
1.
At the printer control panel, press the H mee button.
2.
Touch XXeerrooxx ®
Note: You can browse the App Gallery and view app descriptions without being logged in. To download or update apps, you must be logged in to the App Gallery.
3.
Enter your User Name using the touch screen keypad, then touch EEnntteerr.
4.
Enter your Password using the touch screen keypad, then touch EEnntteerr.
5.
Touch LLoogg IInn. The Xerox ® App Gallery appears.
Xerox ® VersaLink ® C400 Color Printer User Guide 63
6.
Touch the app required, then touch IInnssttaallll. The License Agreement screen appears.
Note: If the app was installed previously and a new version is available, the button is labeled as Update.
7.
Touch A
If the app is not successfully installed, to attempt the installation process again, touch IInnssttaallll.
8.
To exit the Xerox ® App Gallery, touch EExxiitt.
Updating an App from the App Gallery
1.
At the printer control panel, press the H mee button.
2.
Touch XXeerrooxx ®
3.
Enter your User Name using the touch screen keypad, then touch EEnntteerr.
4.
Enter your Password using the touch screen keypad, then touch EEnntteerr.
5.
Touch LLoogg IInn. The Xerox ® App Gallery appears.
6.
Touch the app required, then touch U
7.
Touch A
8.
When the update is complete, the Update button is labeled as Installed.
9.
To exit the Xerox ® App Gallery App, touch EExxiitt.
64 Xerox ® VersaLink ® C400 Color Printer User Guide
Device
D E V I C E OV E RV I E W
The Device App gives you access to information about your printer, including the serial number and model. You can view the status of the paper trays, billing and supplies information, and print Information Pages.
You can configure many Device options to meet your individual needs. For details about configuring all Device settings, refer to the System Administrator Guide at www.xerox.com/office/VLC400support .
Device Options
For details on configuring the printer settings, refer to the System Administrator Guide at www.xerox.com/office/
VLC400docs .
The following Device options are available:
Language
Paper Trays
Supplies
Billing/Usage
General
Language allows you to set the language that appears on the control panel.
About
Software Update
The About option provides an overview of your device and its current settings and status. You can access
and reports using this option.
Use this option to check for software updates and configure update settings.
Notifications Use the Notifications option to see details of current alerts or faults on the device. A History button displays fault codes and the date that the fault occurred on the device.
Use the Paper Trays option to see the paper size, type, and color set for each paper tray and the tray-capacity status.
Use the Supplies option to monitor the status of the components you can replace. The supply level and estimated number of impressions or days left for each unit is displayed.
Use the Billing/Usage option to view the serial number and the total number of impressions made by your device.
Use the General option to customize settings such as the power-saver modes, date and time, and control panel brightness. You can configure the
General settings using the device control panel, or by using the Embedded
Web Server.
Xerox ® VersaLink ® C400 Color Printer User Guide 65
Apps
Connectivity
Support
Resets
Use Apps to select settings for the apps installed on your device.
Use the Connectivity option to configure network settings at the control panel, or join another wireless network.
Use this option to access and print the Support Pages to assist with troubleshooting errors.
Use the Resets option to reset device settings and font, forms, and macros to the factory-default settings.
A B O U T
The About option provides an overview of your device and current settings and status. You can access
and reports using this option.
S U P P LY S TAT U S
You can check the status and percentage of life remaining for your printer supplies at the control panel or from the
Embedded Web Server. When printer supplies near their replacement time, warning alerts appear on the control panel. You can customize the alerts that appear on the control panel and configure email alert notifications.
To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator
Guide at www.xerox.com/office/VLC400docs .
Checking the Supplies Status at the Control Panel
1.
To view status information for the printer supplies, touch D
2.
To view details about a specific item, including part numbers for reordering, touch the specific item.
3.
To return to the Supplies screen, touch XX.
4.
To return to the Device screen, touch the back arrow.
Customizing Supplies Alert Settings
1.
To customize the alerts that appear for printer supplies, touch D Alleerrttss SSeettuupp.
2.
To enable supplies alerts that appear on the control panel, touch the EEnnaabbllee A
3.
To configure the printer to display an alert when an item reaches a specific usage percentage level, touch the item, then select the percentage.
4.
To customize the alerts for each supply item, or to enable or disable an alert, touch the toggle button.
5.
To return to the Supplies screen, touch XX.
6.
To return to the Device screen, touch the back arrow.
66 Xerox ® VersaLink ® C400 Color Printer User Guide
Setting Up Email Alerts
To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator
Guide at www.xerox.com/office/VLC400docs .
1.
To set up alerts to send to an email address, touch D
2.
To enter an email address, touch A
3.
Use the touch screen keyboard to enter an email address, or select an entry from the Address Book, then touch
4.
Add more email addresses if necessary.
5.
To customize the alerts for each supply item, or to enable or disable an alert, touch the toggle button.
6.
To exit the menu, touch O
7.
To return to the Device screen, touch the back arrow.
B I L L I N G A N D U S A G E C O U N T E R S
The Billing/Usage menu displays the total number of impressions that the printer generated or printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of paper. For example, a sheet of paper that is printed on two sides counts as two impressions.
To view the Billing and Usage Counters:
1.
At the printer control panel, press the H mee button.
2.
Touch D
3.
To view more details, touch U Coouunntteerrss, then select an option.
impressions cannot equal the number of sheets counted, depending on the printer setup. If your printer counts large sheets as large impressions or as multiple smaller impressions, the number of impressions can differ.
sided sheets are listed on a separate line from 1-sided sheets.
4.
To return to the Billing/Usage screen, touch the back arrow.
5.
To return to the Device screen, touch the back arrow.
R E S E T TO FA C TO RY D E FA U LT S
C The Reset to Factory Defaults feature erases all settings and returns the printer to the original factory state. All jobs, presets, apps, and device settings are reset. If the printer includes a hard disk, the disk is reinitialized.
The non-volatile memory (NVRAM) stores printer settings, even after the power is turned off. When complete, the printer restarts, then displays the Install Wizard.
To reset the printer to factory defaults:
Xerox ® VersaLink ® C400 Color Printer User Guide 67
1.
At the printer control panel, press the H mee button.
2.
Touch D Deeffaauullttss.
3.
At the prompt, touch RReesseett.
4.
When the process is complete, the printer restarts automatically.
R E M O T E S E RV I C E S
You can use the Remote Services option in the Embedded Web Server to send error and usage information to the
Xerox support team to help them resolve problems quickly.
For information about enabling Remote Services and uploading information to Xerox, refer to the System
Administrator Guide at www.xerox.com/office/VLC400docs .
68 Xerox ® VersaLink ® C400 Color Printer User Guide
Jobs
J O B S OV E RV I E W
Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs. You can pause, delete, print, or view job progress or job details for a selected job.
M A N A G I N G J O B S
From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job. From the Jobs window in the Embedded Web
Server, you can view a list of active and completed print jobs. For more information, refer to
Managing Jobs Using the Embedded Web Server
.
A print job can be held by the printer when it is unable to complete a print job. For example, when the printer needs attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing. When you send a Secure Print job, the job is held until you release it by typing a passcode at the control panel. For more information, refer to
.
Pausing the Print Job with the Option to Delete It
1.
At the printer control panel, press the H mee button.
2.
Touch JJoobbss, then touch the name of the print job.
3.
Do one of the following:
Note: If you do not make a selection within 60 seconds, the job resumes automatically.
4.
To return to the Home screen, press the H mee button.
Viewing, Printing, or Deleting Saved and Secure Jobs
Note:
• The system administrator can restrict users from deleting jobs. If a system administrator has restricted job deletion, you can view the jobs, but not delete them.
• Only the user that sent the job or the system administrator can delete a Secure Print job.
1.
At the printer control panel, press the H mee button.
2.
To view a list of active and completed jobs, touch JJoobbss.
Xerox ® VersaLink ® C400 Color Printer User Guide 69
3.
To view a list of specific job types, touch an option.
4.
To view details about a job, touch the job.
5.
To return to the Home screen, press the H mee button.
Printing a Job Held for Resources
1.
At the printer control panel, press the H mee button.
2.
Touch JJoobbss.
3.
From the jobs list, touch the held job name. The resources required for the job appear on the control panel.
4.
Do one of the following:
• To print the job, replenish the resources required. The job resumes automatically when the required options:
Note: If the new media size is smaller than the size specified in original print job, valid data outside the printable area of the new media will be cut off.
5.
To return to the Home screen, press the H mee button.
M A N A G I N G S P E C I A L J O B T Y P E S
Special job types allow you to send a print job from your computer, then print it from the printer control panel.
Select special job types in the print driver, Printing Options tab, under Job Type.
Saved Jobs
Saved Jobs are documents sent to the printer and, unless deleted, are stored there for future use. Any user can print or delete a Saved Job.
To print a Saved Job, refer to
70 Xerox ® VersaLink ® C400 Color Printer User Guide
Releasing a Saved Job
1.
At the printer control panel, press the H mee button.
2.
Touch JJoobbss.
3.
To view Saved Jobs, touch SSaavveedd JJoobbss.
4.
To print a Saved Job, touch the job name, enter the quantity, then touch O
5.
To delete the document after printing, for that job, touch the TTrraasshh icon, then at the prompt, touch D
6.
To return to the Home screen, press the H mee button.
Secure Print
Use Secure Print to print sensitive or confidential information. After you send the job, it is held at the printer until you enter your passcode at the printer control panel.
To print a Secure Print job, refer to
Releasing a Secure Print job
1.
At the printer control panel, press the H mee button.
2.
Touch JJoobbss.
3.
To view Secure Print jobs, touch PPeerrssoonnaall &
4.
Touch your folder.
5.
Enter the passcode number, then touch O
6.
Select an option:
• To print a Secure Print job, touch the job.
Note: After a Secure Print job is printed, it is deleted automatically.
7.
To return to the Home screen, press the H mee button.
Personal Print
Personal Print allows you to store a document in the printer, then print it from the control panel.
Note: The Personal Print feature is only available on a Windows computer printing to a network printer.
Personal Print is a type of saved job with these features:
• A Personal Print job appears in a folder named after the user ID associated with the print job.
• A Personal Print job does not use a passcode.
• Any user can print or delete a Personal Print job.
• You can print all jobs in the list at once, delete an individual job, or delete all jobs in the list.
Xerox ® VersaLink ® C400 Color Printer User Guide 71
• After a Personal Print job is printed, it is deleted automatically.
To print a Personal Print job, refer to
.
Releasing a Personal Print Job
1.
At the printer control panel, press the H mee button.
2.
Touch JJoobbss.
3.
To view Personal Print jobs, touch PPeerrssoonnaall &
4.
Touch your folder.
5.
If prompted for a passcode, touch SSkkiipp.
Note: When your folder contains Secure Print jobs and Personal Print jobs, the passcode prompt appears.
6.
Select an option.
• To print a Personal Print job, touch the job.
7.
To return to the Home screen, press the H mee button.
Sample Set
The Sample Set job type prints one copy of a multiple-copy print job before printing the remaining copies. After reviewing the sample set, you can either print the remaining copies or delete them at the printer control panel.
Sample Set is a type of saved job with these features:
• A Sample Set job appears in a folder named after the user ID associated with the print job.
• A Sample Set job does not use a passcode.
• Any user can print or delete a Sample Set job.
• A Sample Set prints one copy of a job to allow you to proofread the job before printing any remaining copies.
After a Sample Set job is printed, it is deleted automatically.
To print a Sample Set, refer to
.
Releasing a Sample Set
1.
At the printer control panel, press the H mee button.
2.
To view available jobs, touch JJoobbss.
3.
Touch the Sample Set job.
Note: The Sample Set file description shows the job as Held for Future Printing, and shows the number of remaining copies of the job.
4.
Select an option.
• To print the remaining copies of the job, touch RReelleeaassee.
72 Xerox ® VersaLink ® C400 Color Printer User Guide
5.
To return to the Home screen, press the H mee button.
M A N A G I N G J O B S U S I N G T H E E M B E D D E D W E B S E RV E R
You can view a list of active jobs and delete print jobs from the Active Jobs list in the Embedded Web Server. You can use the Embedded Web Server to submit jobs for printing at the device. You can print
,
*.ps
,
*.pcl
,
*.prn
, *.xps
, *.jpg
, *.tif
and *.txt
files directly from the Embedded Web Server without opening another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive.
1.
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press EEnntteerr or RReettuurrnn.
2.
In the Embedded Web Server, click JJoobbss.
3.
Click the job name.
4.
Do one of the following:
5.
To return to the Home screen, click H mee.
Submitting Jobs for Printing Using the Embedded Web Server
1.
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press EEnntteerr or RReettuurrnn.
2.
In the Embedded Web Server, click H mee.
3.
In the Quick Links area, click SSuubbm
4.
Click the SSuubbm
5.
In the selection window, select a file to print, then click O
6.
To print the document, click SSuubbm
Xerox ® VersaLink ® C400 Color Printer User Guide 73
USB
U S B OV E RV I E W
Use the Print from USB feature to print jobs already stored on a USB drive. Jobs in a printready format, such as PDF, TIFF, or JPEG, can be printed.
To create a print-ready file, select the Print to File option when you print your documents from programs such as
Microsoft Word. From advanced publishing programs, there may be several methods to create print-ready files.
P R I N T I N G F R O M A U S B F L A S H D R I V E
You can print a file stored on a USB Flash drive. The USB port is on the front of the printer.
Note:
• If the device is in Power Saver mode, before proceeding with the Print job, to wake the device, press the
• Only USB Flash drives formatted to the typical FAT32 file system are supported.
1.
Insert the USB Flash drive into the USB memory port on the printer.
2.
At the USB Drive has been detected screen, touch PPrriinntt ffrroom
Note: If this feature does not appear, enable the feature or contact the system administrator. For more information, see the System Administrator Guide at www.xerox.com/office/VLC400docs .
3.
Add files using the Browse USB screen.
files are selected.
• To print a specific file, browse to that file, then touch the file name or icon.
4.
Touch O
5.
Confirm that the required files are listed.
6.
Select the paper supply, quantity, output color, and 2-sided printing options.
7.
Touch PPrriinntt.
8.
When you are finished, remove the USB Flash drive.
P R I N T I N G F R O M A U S B F L A S H D R I V E A L R E A DY I N S E RT E D I N T H E P R I N T E R
1.
If the USB Flash drive is already in the USB memory port, press the H mee button.
74 Xerox ® VersaLink ® C400 Color Printer User Guide
2.
Touch PPrriinntt ffrroom
Note: If this feature does not appear, enable the feature or contact the system administrator. For more information, see the System Administrator Guide at www.xerox.com/office/VLC400docs .
3.
Add files using the Browse USB screen.
files are selected.
• To print a specific file, browse to that file, then touch the file name or icon.
4.
Touch O
5.
Confirm that the desired documents appear. If the documents do not appear, touch A Dooccuum
6.
Select the paper supply, quantity, output color, and 2-sided printing options.
7.
Touch PPrriinntt.
Xerox ® VersaLink ® C400 Color Printer User Guide 75
@PrintByXerox
@ P R I N T BY X E R OX OV E RV I E W
You can use the Xerox ® @PrintByXerox App to print email attachments and documents sent to your printer from mobile devices.
When your Xerox device is connected to the Internet, the @PrintByXerox App works with the
Xerox ® Workplace Cloud for simple email-based printing.
Note: The @PrintByXerox App and Xerox ® Workplace Cloud software require specific licenses, configuration settings, and minimum system specifications. For details, refer to the Xerox ® @PrintByXerox App Quick Start
Guide available at www.xerox.com/XeroxAppGallery .
P R I N T I N G W I T H T H E @ P R I N T BY X E R OX A P P
1.
Send an email with an attachment containing a supported file type to [email protected]
.
First-time users receive a response email with a user ID and password.
2.
At the Xerox device control panel, press the H mee button.
3.
Touch @ ByyXXeerrooxx.
4.
Enter your email address, then touch SSaavvee.
5.
On the Enter password screen, use the onscreen keyboard to enter your password, then touch SSaavvee.
6.
Select the documents that you want to print.
7.
Touch PPrriinntt SSeettttiinnggss, then touch O
8.
Touch PPrriinntt.
• The Submitting Jobs to Print message and conversion state appears.
• When the documents begin to print, a green check mark appears.
76 Xerox ® VersaLink ® C400 Color Printer User Guide
Printing
This chapter contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 77
Printing Overview
Before printing, your computer and the printer must be plugged in, powered on, and connected. Ensure that you have the correct print driver software installed on your computer.
1.
Select the appropriate paper.
2.
Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type.
3.
Access the print settings in your software application. For most software applications, press C
4.
Select your printer.
5.
To access the print driver settings:
• For Windows, select PPrrooppeerrttiieess or PPrreeffeerreenncceess.
• For Macintosh, select XXeerrooxx ® FFeeaattuurreess.
The title of the button can vary depending on your application.
6.
Modify the print driver settings as necessary, then click O
7.
To send the job to the printer, click PPrriinntt.
78 Xerox ® VersaLink ® C400 Color Printer User Guide
Selecting Printing Options
Printing options, also called print driver software options, are specified as Printing preferences in Windows and
Xerox ® Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality.
Printing options that are set from Printing preferences within the Devices and Printers window become the default setting. Printing options that are set from within the software application are temporary. The application and the computer do not save the settings after the application is closed.
P R I N T D R I V E R H E L P
Xerox ® button (??) in the bottom, left corner of the Printing Preferences window to see the Help.
Information about Printing Preferences appears in the Help window. From there, you can select by topic or use the search field to enter the topic or function for which you need information.
W I N D O W S P R I N T I N G O P T I O N S
Selecting Printing Options for an Individual Job for Windows
To use special printing options for a particular job, you can change the Printing Preferences before sending the job to the printer.
1.
With the document open in your software application, access the print settings. For most software applications,
Xerox ® VersaLink ® C400 Color Printer User Guide 79
2.
Select your printer and click the PPrrooppeerrttiieess or PPrreeffeerreenncceess button to open the Printing Preferences window.
The title of the button can vary depending on your application.
3.
Click a tab in the Printing Preferences window, then make selections.
4.
To save and close the Printing Preferences window, click O
5.
To send the job to the printer, click PPrriinntt.
Setting Default Printing Options for Windows
When you print from any software application, the printer uses the print job settings specified in the Printing
Preferences window. You can specify your most common printing options and save them so that you do not have to change the settings every time you print.
For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing
Preferences.
1.
Navigate to the list of printers on your computer:
• For Windows Server 2008 and later, click SSttaarrtt >> SSeettttiinnggss >> PPrriinntteerrss.
Note: If you are using a custom Start menu application, it can change the navigation path to your list of printers.
2.
In the list of printers, right-click the icon for your printer, then click PPrriinnttiinngg pprreeffeerreenncceess.
3.
In the Printing Preferenceswindow, click a tab, then select the options. To save the settings, click O
Preferenceswindow.
Selecting Printing Defaults in Windows for a Shared Network Printer
1.
Navigate to the list of printers on your computer:
• For Windows Server 2008 and later, click SSttaarrtt >> SSeettttiinnggss >> PPrriinntteerrss.
Note: If you are using a custom Start menu application, it can change the navigation path to your list of printers.
2.
In the list of printers, right-click the icon for your printer, then select PPrriinntteerr pprrooppeerrttiieess.
3.
In the printer Properties dialog box, click the A
4.
On the Advanced tab, click PPrriinnttiinngg D
5.
Make your selections on the Print Driver tabs as needed, then click A
6.
To save the settings, click O
80 Xerox ® VersaLink ® C400 Color Printer User Guide
Saving a Set of Commonly Used Printing Options for Windows
You can define and save a set of options, so that you can apply them to future print jobs. In Xerox ® App Gallery, you can save an app as default, so you can have app-by-app default settings for printing.
To save a set of printing options:
1.
With the document open in your application, click FFiillee >> PPrriinntt.
2.
To open the Printing Preferences window, select your printer, then click PPrrooppeerrttiieess or PPrreeffeerreenncceess.
3.
In the Printing Properties window, click the tabs, then select the required settings.
4.
In the Printing Properties window, click SSaavveedd SSeettttiinnggss, then click SSaavvee A
5.
To save the set of options in the Saved Settings list, type a name for the set of printing options, then click O
M A C I N TO S H P R I N T I N G O P T I O N S
Selecting Printing Options for Macintosh
To use specific printing options, change the settings before sending the job to the printer.
1.
With the document open in your application, click FFiillee >> PPrriinntt.
2.
Select your printer.
3.
In the Print Options menu, select XXeerrooxx FFeeaattuurreess.
4.
Select any other required printing options from the lists.
5.
To send the job to the printer, click PPrriinntt.
Saving a Set of Commonly Used Printing Options for Macintosh
You can define and save a set of options, so that you can apply them to future print jobs.
To save a set of printing options:
1.
With the document open in your application, click FFiillee >> PPrriinntt.
2.
Select your printer from the Printers list.
3.
Select the required printing options from the lists in the Print dialog box.
4.
Click PPrreesseettss >> SSaavvee C
5.
Type a name for the printing options. To save the set of options in the Presets list, click O
6.
To print using these options, select the name from the Presets list.
Xerox ® VersaLink ® C400 Color Printer User Guide 81
U N I X A N D L I N U X P R I N T I N G
The Xerox ® Print Driver package provides tools for you to manage printers connected in UNIX and Linux environments.
The Xerox ® print drivers provide a GUI-based (Graphical User Interface) driver dialog for printer feature selections.
You can select print drivers based on your operating system.
Xerox ® Printer Manager
Xerox ® Printer Manager is an application that allows you to manage and print to multiple printers in UNIX and
Linux environments.
Xerox ® Printer Manager allows you to:
• Configure and check the status of network connected printers.
• Set up a printer on your network and monitor the operation of the printer once installed.
• Perform maintenance checks and view supplies status at any time.
• Provide a common look and feel across the many different suppliers of UNIX and Linux operating systems.
Installing Xerox ® Printer Manager
Before you begin, ensure that you have root or superuser privileges to install Xerox ® Printer Manager.
To install Xerox ® Printer Manager:
1.
Download the appropriate package for your operating system. To locate print drivers for your printer, go to www.xerox.com/office/VLC400drivers .
2.
On the print driver website, navigate to your printer model.
3.
For your printer model, click D
4.
From the Operating System menu, select your operating system.
5.
To identify the print driver for your printer model, review the list of available print drivers.
6.
To select the print driver for your printer model and operating system, click the print driver name.
7.
To begin the download, read the End User License Agreement, then click A
The file automatically downloads to the default location for your computer file downloads.
8.
To install the Xerox ® Print Driver package: a. Open the package with your OS package manager.
b. To install using a command-line utility, change to the directory where you downloaded the file. To run the installer, type the appropriate command-line utility for your operating system. For example:
82 Xerox ® VersaLink ® C400 Color Printer User Guide
• SSoollaarriiss: pkgadd -d <filename>.pkg
Note: Most installations create a Xerox directory in /opt/Xerox/prtsys. For additional information about utilities included in the OS package manager, refer to the manual included with the package. For example, man xeroxprtmgr .
Launching Xerox ® Printer Manager
To launch Xerox ® Printer Manager, do one of the following tasks.
• For UNIX, log in as root. From a terminal window, type xosdprtmgr
, then press EEnntteerr or RReettuurrnn.
• For Linux, type sudo xeroxprtmgr , then press EEnntteerr or RReettuurrnn.
Printing with xeroxprint
Xerox has its own print command. You can use the following command:
Printing from a Linux Workstation
To print from a Linux workstation, install either a Xerox ® print driver for Linux or a CUPS (Common UNIX Printing
System) print driver. You do not need both drivers.
Xerox recommends that you install one of the full-featured custom print drivers for Linux. To locate drivers for your printer, go to www.xerox.com/drivers .
If you use CUPS, ensure that CUPS is installed and running on your workstation. The instructions for installing and building CUPS are contained in the CUPS Software Administrators Manual , written and copyrighted by Easy
Software Products. For complete information on CUPS printing capabilities, refer to the CUPS Software Users
Manual available from www.cups.org/documentation.php
.
Installing the PPD File on the Workstation
1.
If available, download the Xerox ® PPD for CUPS (Common UNIX Printing System) from the Drivers and
Downloads page on the Xerox Support website.
2.
Copy the PPD file into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the location of the folder, use the Find command to locate the PPD files.
3.
Follow the instructions that are included with the PPD file.
Adding the Printer
1.
Verify that the CUPS (Common UNIX Printing System) daemon is running.
2.
Open a Web browser and type http://localhost:631/admin , then click EEnntteerr or RReettuurrnn.
3.
For User ID, type root . For password, type the root password.
4.
Click A
Printing with CUPS (Common UNIX Printing System)
CUPS supports the use of both the System V (lp) and Berkeley (lpr) printing commands.
1.
To print to a specific printer in System V, type lp -dprinter filename , then click EEnntteerr.
Xerox ® VersaLink ® C400 Color Printer User Guide 83
2.
To print to a specific printer in Berkeley, type lpr -Pprinter filename , then click EEnntteerr.
M O B I L E P R I N T I N G O P T I O N S
This printer can print from iOS and Android mobile devices. For more information, refer to
.
Printing with Wi-Fi Direct
You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smartphone, using Wi-Fi
Direct.
For details on using Wi-Fi Direct, refer to the documentation provided with your mobile device.
Note: Depending on which mobile device you are using, the printing procedure varies.
Printing with AirPrint
You can print directly from your iPhone, iPad, iPod touch, or Mac using AirPrint ® . To enable AirPrint ® for your printer, refer to
. To use AirPrint ® , ensure that your mobile device is connected to the same wireless network as the printer.
To print with AirPrint ® :
1.
Open the email, photograph, website page, or document that you want to print.
2.
Tap the A
3.
Tap PPrriinntt.
4.
Select your printer, then set the printer options.
5.
Tap PPrriinntt.
Printing from a MOPRIA-Enabled Mobile Device
MOPRIA ™ is a software feature that enables users to print from mobile devices without requiring a print driver. You can use MOPRIA ™ to print from your mobile device to MOPRIA ™ -enabled printers.
Note:
• MOPRIA ™ and all of its required protocols are enabled by default.
• Ensure that you have the latest version of the MOPRIA ™ can obtain a free download from the Google Play Store.
Print Service installed on your mobile device. You
• Wireless devices must join the same wireless network as the printer.
• The name and location of your printer appears in a list of MOPRIA ™ -enabled printers on connected devices.
To print using MOPRIA ™ , follow the directions provided with your mobile device.
84 Xerox ® VersaLink ® C400 Color Printer User Guide
Printing Features
M A N A G I N G J O B S
From the Jobs window in the Embedded Web Server, you can view a list of active and completed print jobs.
From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job. When you send a secure print job, the job is held until you release it by typing a passcode at the control panel. For more information, see
P R I N T I N G S P E C I A L J O B T Y P E S
Special job types allow you to send a print job from your computer, then print it from the printer control panel. To
Printing a Saved Job
1.
In your software application, access the print settings. For most software applications, press C
2.
Select your printer, then open the print driver.
• For Windows, click PPrriinntteerr PPrrooppeerrttiieess. Depending on your application, the title of the button can vary.
3.
For Job Type, select SSaavveedd JJoobb.
4.
Type a job name or select a name from the list, then click O
5.
Select any other required printing options.
• For Macintosh, click PPrriinntt.
Printing a Secure Print Job
1.
In your software application, access the print settings. For most software applications, press C
2.
Select your printer, then open the print driver.
• For Windows, click PPrriinntteerr PPrrooppeerrttiieess. Depending on your application, the title of the button varies.
3.
For Job Type, select SSeeccuurree PPrriinntt.
4.
Type the passcode, confirm the passcode, then click O
5.
Select any other required printing options.
• For Macintosh, click PPrriinntt.
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Printing a Personal Print Job
1.
In your software application, access the print settings. For most software applications, click FFiillee >> PPrriinntt or for
2.
Select your printer, then click PPrriinntteerr PPrrooppeerrttiieess. Depending on your application, the title of the button varies.
3.
For Job Type, select PPeerrssoonnaall PPrriinntt.
4.
Select any other required printing options, then click O
5.
To send the job to the printer, click PPrriinntt.
Printing a Sample Set
1.
In your software application, access the print settings. For most software applications, press C
2.
Select your printer, then open the print driver.
• For Windows, click PPrriinntteerr PPrrooppeerrttiieess. Depending on your application, the title of the button varies.
3.
For Job Type, select SSaam
4.
Select any other required printing options.
• For Macintosh, click PPrriinntt.
S E L E C T I N G PA P E R O P T I O N S FO R P R I N T I N G
There are two ways to select the paper for your print job. You can let the printer select which paper to use based on the document size, paper type, and paper color you specify. You can also select a specific tray loaded with the desired paper.
• For Windows, paper options are in the Paper field on the Printing Options tab.
• For Macintosh, in the Print window, in XXeerrooxx FFeeaattuurreess, paper options are in the Paper field for Paper/Output.
S C A L I N G
Scaling reduces or enlarges the original document to match the selected output paper size.
• For Windows, the scale options are on the Printing Options tab, in the Paper field.
The following scaling options are available: the percentage box below the sample image.
percentage box. If the original size is larger than the output size, the page image is cropped. If the original size is smaller than the output size, extra space appears around the page image.
86 Xerox ® VersaLink ® C400 Color Printer User Guide
P R I N T I N G O N B O T H S I D E S O F T H E PA P E R
Printing a 2-Sided Document
If your printer supports Automatic 2-Sided Printing, the options are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document.
Note: Ensure that the paper size and weight are supported. For more information, refer to
Types and Weights for Automatic 2-Sided Printing .
2-Sided Page Layout Options
You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings.
or other media that cannot be printed on both sides.
paper. The following illustrations show the result for documents with portrait and landscape orientation, respectively: binding on the short edge of the paper. The following illustrations show the result for documents with portrait and landscape orientations, respectively:
Note: 2-Sided Printing is part of the Earth Smart settings.
To change your default print driver settings, refer to
Setting Default Printing Options for Windows .
P R I N T Q UA L I T Y
Print-quality modes:
• Standard print-quality mode: 600 x 600 dpi
• Enhanced print-quality mode: 600 x 600 dpi, 8-bit depth
Xerox ® VersaLink ® C400 Color Printer User Guide 87
I M A G E O P T I O N S
Image options controls how the printer uses color to produce your document. The Windows PostScript print driver and the Macintosh print drivers provide the widest range of color controls and corrections on the Image Options tab.
• For Windows, Color Corrections, and Color Adjustment are on the Image Options tab.
• For Macintosh, in the Print window, in Xerox Features, Color Options is on the Paper/Output list.
The following options are available: recommends this setting.
display screen.
• EEuurroossccaallee PPrreessss: This option matches the European FOGRA glossy paper specification.
your computer monitor display screen.
I M A G E S H I F T
Image Shift allows you to modify the location of the image on the page. You can shift the printed image along the
X and Y axes of each sheet of paper.
C O LO R A D J U S T M E N T S
Use Color Adjustments to adjust particular characteristics of the printed color. Characteristics include lightness, contrast, saturation, and color cast.
Note: Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or driver type.
Lightness
The Lightness feature allows you to adjust the overall lightness or darkness of the text and images in your printed job.
Contrast
You can use the Contrast feature to adjust the variation between light and dark areas of the print job.
88 Xerox ® VersaLink ® C400 Color Printer User Guide
Saturation
Saturation allows you to adjust the color strength and the amount of gray in the color.
Color Cast
Use Color Cast settings to adjust the amount of a selected color in the print job while preserving lightness.
The following options are available:
• The Cyan to Red option allows you to adjust the color balance between cyan and red. For example, when you increase the cyan levels, the red levels decrease.
• The Magenta to Green option allows you to adjust the color balance between magenta and green. For example, when you increase the magenta levels, the green levels decrease.
• The Yellow to Blue option allows you to adjust the color balance between yellow and blue. For example, when you increase the yellow levels, the blue levels decrease.
P R I N T I N G M I R RO R I M A G E S
If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right when printed.
P R I N T I N G M U LT I P L E PA G E S TO A S I N G L E S H E E T
When printing a multiple-page document, you can print more than one page on a single sheet of paper.
To print 1, 2, 4, 6, 9, or 16 pages per side, select PPaaggeess PPeerr SShheeeett on the Pages Per Sheet Page Layout tab.
• For Windows, Page Layout is on the Document Options tab.
• For Macintosh, in the Print window, Layout is on the Preview list.
P R I N T I N G B O O K L E T S
With 2-sided printing, you can print a document in the form of a small booklet. You can create booklets from any paper size that is supported for 2-sided printing.
The print driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.
Xerox ® VersaLink ® C400 Color Printer User Guide 89
• For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the Document Options tab.
• For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list.
When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.
thickness of the folded paper, which can cause the page images to shift outward slightly when folded. You can select a value from zero to 1 point.
Gutter Creep
U S I N G S P E C I A L PA G E S
The Special Pages options control how covers, inserts, and exception pages are added to your printed document.
• For Windows, the Special Pages tab is on the Document Options tab.
• For Macintosh, in the Print window, in Xerox Features, Special Pages is in the Paper field for Paper/Output.
Printing Cover Pages
A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document. For example, you can use your company letterhead for the first page of a document. You can also use heavyweight paper for the first and last pages of a report. You can use any applicable paper tray as the source for printing cover pages.
Select one of these options for printing cover pages:
After making a selection for printing the cover pages, you can select the paper for the front and back covers by size, color, or type. You can also use blank or pre-printed paper, and you can print side one, side two, or both sides of the cover pages.
90 Xerox ® VersaLink ® C400 Color Printer User Guide
Printing Insert Pages
You can add blank or pre-printed insert pages before page one of each document or after designated pages within a document. Adding an insert after designated pages within a document separates sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert pages.
Page 1.
• PPaaggeess: Specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages
• PPaappeerr: Displays the default size, color, and type of paper selected in Use Job Settings.
• JJoobb SSeettttiinngg: Displays the attributes of the paper for the remainder of the job.
Printing Exception Pages
Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires. A print job can contain multiple exceptions.
For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to print the job.
In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source:
• PPaaggeess: Specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages
1, 6, 9, 10, and 11, type 1,6,9-11 .
• PPaappeerr: Displays the default size, color, and type of paper selected in Use Job Settings.
– 11--SSiiddeedd PPrriinntt prints the exception pages on one side only.
– 22--SSiiddeedd PPrriinntt prints the exception pages on both sides of the paper and flips the pages on the long edge.
The job then can be bound on the long edge of the pages.
– 22--SSiiddeedd PPrriinntt,, FFlliipp oonn SShhoorrtt EEddggee prints the exception pages on both sides of the paper and flips the pages on the short edge. The job then can be bound on the short edge of the pages.
– U
• JJoobb SSeettttiinngg: Displays the attributes of the paper for the remainder of the job.
Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results.
Xerox ® VersaLink ® C400 Color Printer User Guide 91
P R I N T I N G WAT E R M A R K S FO R W I N D O W S
A watermark is special-purpose text that can be printed across one or more pages. For example, you can add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document before distribution.
Note:
• This feature is available only on a Windows computer printing to a network printer.
• Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or print driver type.
• Watermarks are not supported for some print drivers when booklet is selected or when more than one page is printed on a sheet of paper.
To print a watermark:
1.
In the print driver, click the D
2.
Click the W maarrkk tab.
3.
From the Watermark menu, select the watermark. You can choose from preset watermarks, or create a customized watermark. You can also manage watermarks from this menu.
4.
Under Text, select an option:
• TTeexxtt: Enter the text in the field, then specify the font.
5.
Specify the scaling angle and position of the watermark:
• Select the scaling option that specifies the size of the picture in relation to the original image. Use the arrows to scale the image in increments of 1%.
• To define the angle of the image on the page, specify the position option or to rotate the image left or right by increments of 1, use the arrows.
• To define the location of the image on the page, specify the position option, or to move the image in each direction in increments of 1, use the arrows.
6.
Under Layering, select how to print the watermark: watermark is translucent, so you can see both the watermark and the document content.
• PPrriinntt iinn FFoorreeggrroouunndd: This option prints the watermark over the text and graphics in the document.
7.
Click PPaaggeess, then select the pages to print the watermark:
8.
If you select a picture as a watermark, specify the lightness settings for the image.
9.
Click O
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O R I E N TAT I O N
Orientation allows you to select the direction that the page prints.
• For Windows, the Orientation tab is on the Document Options tab.
Note: The orientation setting in your application print dialog box may override the orientation options in the print driver.
• For Macintosh, Orientation options are in the Print window.
The following options are available:
• PPoorrttrraaiitt: Orients the paper so that the text and images print across the short dimension of the paper.
• LLaannddssccaappee: Orients the paper so that the text and images print across the long dimension of the paper.
• RRoottaatteedd LLaannddssccaappee: Orients the paper so that the content is rotated 180 degrees and with the long bottom side up.
Note: For Macintosh, to print portrait text and images in landscape orientation, clear the Auto Rotate check box.
P R I N T I N G B A N N E R PA G E S
To enable or disable Banner Pages, contact your system administrator, or see the System Administrator Guide at www.xerox.com/office/VLC400docs .
S E L E C T I N G J O B C O M P L E T I O N N O T I F I C AT I O N FO R W I N D O W S
You can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed.
Note: This feature is only available on a Windows computer printing to a network printer.
To select job completion notification from the Advanced tab:
1.
Click N
2.
Click N
• EEnnaabblleedd: This option turns on notifications.
3.
Click O
Xerox ® VersaLink ® C400 Color Printer User Guide 93
Using Custom Paper Sizes
You can print on custom paper sizes that are within the minimum and maximum size range supported by the printer. For more information, refer to
Supported Custom Paper Sizes .
P R I N T I N G O N C U S TO M PA P E R S I Z E S
Note: Before printing on a custom paper size, use the Custom Paper Sizes feature in Printer Properties to define the custom size.
For more information, refer to
.
Printing on Custom Paper Size from Windows
Note: Before printing on custom-size paper, define the custom size in the Printer Properties.
1.
Load the custom-size paper in the tray.
2.
In the application, click FFiillee >> PPrriinntt, then select your printer.
3.
In the Print dialog box, click PPrriinntteerr PPrrooppeerrttiieess.
4.
On the Printing Options tab, from the Paper list, select the required custom paper size and type.
5.
Select any other required options, then click O
6.
In the Print dialog box, click PPrriinntt.
Printing on Custom-Size Paper from a Macintosh Computer
1.
Load the custom-size paper.
2.
In the application, click FFiillee >> PPrriinntt.
3.
From the Paper Size list, select the custom paper size.
4.
Click PPrriinntt.
D E F I N I N G C U S TO M PA P E R S I Z E S
To print custom paper sizes, define the custom width and length of the paper in the print driver software and on the printer control panel. When setting the paper size, ensure that you specify the same size as the paper in the tray.
Setting the wrong size paper can cause a printer error. Print driver settings override control panel settings when you print using the print driver software on your computer.
Creating and Saving Custom Paper Sizes in the Print Driver
You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print driver and are available for you to select in all your applications.
For more information on supported paper sizes for each tray, refer to
.
94 Xerox ® VersaLink ® C400 Color Printer User Guide
Creating and Saving Custom Sizes for Windows
1.
In the print driver, click the PPrriinnttiinngg O
2.
For Paper, click the arrow, then select O
3.
In the New Custom Paper Size window, enter the height and width of the new paper size.
4.
To specify the units of measurement, at the bottom of the window, click the M meennttss button, then
5.
To save, in the Name field, type a title for the new size, then click O
Creating and Saving Custom Sizes for Macintosh
1.
In the application, click FFiillee >> PPrriinntt.
2.
Click PPaappeerr SSiizzee, then select M
3.
To add a new size, in the Manage Paper Sizes window, click the PPlluuss iiccoonn (++).
4.
Double-click U
5.
Enter the height and width of the new custom paper size.
6.
Click the arrow for the Non-Printable Area field, then select the printer from the list. Or, for User Defined margins, set the top, bottom, right, and left margins.
7.
To save the settings, click O
Defining a Custom Paper Size at the Control Panel
You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print driver and are available for you to select in all your applications.
1.
At the printer control panel, press the H mee button.
2.
Touch D
3.
Touch the desired tray for your custom-size paper.
4.
Touch the current paper size setting, then from the list, touch C m.
5.
In the Custom Paper Size screen, enter the height and width of the new paper size.
6.
To save the setting, touch O
7.
To return to the Home screen, press the H mee button.
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96 Xerox ® VersaLink ® C400 Color Printer User Guide
Paper and Media
This chapter contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 97
Supported Paper
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section.
For best results, use Xerox paper and media recommended for your printer.
R E C O M M E N D E D M E D I A
A list of paper and media recommended for your printer is available at:
• www.xerox.com/rmlna Recommended Media List (United States)
• www.xerox.com/rmleu Recommended Media List (Europe)
O R D E R I N G PA P E R
To order paper or other media, contact your local reseller or visit www.xerox.com/supplies .
G E N E R A L PA P E R LO A D I N G G U I D E L I N E S
• Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
• Adjust the paper guides to fit the paper size.
• Fan paper before loading it in the paper tray.
• If excessive jams occur, use paper or other approved media from a new package.
• Do not print on label media after a label has been removed from a sheet.
• Use only paper envelopes. Print envelopes 1-sided only.
PA P E R T H AT C A N DA M A G E YO U R P R I N T E R
Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
98 Xerox ® VersaLink ® C400 Color Printer User Guide
• Transparencies
C The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
PA P E R S TO R A G E G U I D E L I N E S
Storing your paper and other media properly contributes to optimum print quality.
• Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly damaging to paper.
• Reduce the exposure of paper to strong lights for long periods of time.
• Maintain constant temperatures and relative humidity.
• Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect moisture.
• Store paper flat, either on pallets, cartons, shelves, or in cabinets.
• Avoid food or drinks in the area where paper is stored or handled.
• Do not open sealed packages of paper until you are ready to load the paper into the printer. Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain.
• Some special media is packaged inside resealable plastic bags. Store the media inside the bag until you are ready to use it. Keep unused media in the bag and reseal it for protection.
Xerox ® VersaLink ® C400 Color Printer User Guide 99
S U P P O RT E D PA P E R T Y P E S A N D W E I G H T S
All Trays
Bypass Tray
Recycled
2-Sided
Bond
Hole-Punched
Letterhead
Plain
Pre-Printed
Lightweight Cardstock
Lightweight Glossy Cardstock
Cardstock
Glossy Cardstock
Envelopes
Labels
60–105 g/m²
60–163 g/m²²
75–105 g/m²
106–163 g/m²
164–220 g/m²
60–220 g/m²
S U P P O RT E D S TA N DA R D PA P E R S I Z E S
All Trays
Bypass Tray
A4 (210 x 297 mm, 8.3 x 11.7 in.)
A5 (148 x 210 mm, 5.8 x 8.3 in.)
215 x 315 mm, 8.5 x 12.4 in.
ND D SSIIZZEESS
Legal (216 x 356 mm, 8.5 x 14 in.)
Folio (216 x 330 mm, 8.5 x 13 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
203 x 254 mm, 8 x 10 in.
C5 envelope (162 x 229 mm, 6.4 x 9 in.)
C6 envelope (114 x 162 mm, 4.5 x 6.38 in.)
DL envelope (110 x 220 mm, 4.33 x 8.66 in.)
Monarch envelope (98 x 190 mm, 3.9 x 7.5
in.)
No. 10 envelope (241 x 105 mm, 4.1 x 9.5 in.)
Postcard (102 x 152 mm, 4 x 6 in.)
127 x 178 mm, 5 x 7 in.
Statement (140 x 216 mm, 5.5 x 8.5 in.)
100 Xerox ® VersaLink ® C400 Color Printer User Guide
S U P P O RT E D S TA N DA R D PA P E R S I Z E S FO R A U TO M AT I C 2 - S I D E D P R I N T I N G
A4 (210 x 297 mm, 8.3 x 11.7 in.)
A5 (148 x 210 mm, 5.8 x 8.3 in.)
215 x 315 mm, 8.5 x 12.4 in.
Legal (216 x 356 mm, 8.5 x 14 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
Folio (216 x 330 mm, 8.5 x 13 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
203 x 254 mm, 8 x 10 in.
S U P P O RT E D PA P E R T Y P E S A N D W E I G H T S FO R A U TO M AT I C 2 - S I D E D P R I N T I N G
60–90g/m² Plain
Hole-Punched
Recycled
Custom
Bond
Letterhead
Pre-Printed
Lightweight Cardstock
90–105g/m²
106-163 g/m²
S U P P O RT E D C U S TO M PA P E R S I Z E S
Tray 1
Tray 2
Bypass Tray
2-Sided Printing
Minimum: 148 x 210 mm (5.8 x 8.3 in.)
Maximum: 216 x 356 mm (8.5 x 14 in.)
Minimum: 148 x 210 mm (5.8 x 8.3 in.)
Maximum: 216 x 356 mm (8.5 x 14 in.)
Minimum: 76.2 x 127 mm (3 x 5 in.)
Maximum: 216 x 356 mm (8.5 x 14 in.)
Minimum: 148 x 210 mm (5.8 x 8.3 in.)
Maximum: 216 x 356 mm (8.5 x 14 in.)
Xerox ® VersaLink ® C400 Color Printer User Guide 101
C A R D S TO C K
You can print Cardstock up to 220 g/m 2 from any tray. For types and weights of supported Cardstock for 1-Sided printing, refer to
Supported Paper Types and Weights
. For types and weights of supported Cardstock for 2-Sided printing, refer to
Supported Paper Types and Weights for Automatic 2-Sided Printing
.
Follow the guidelines for printing on glossy cardstock:
• Do not open sealed packages of glossy cardstock until you are ready to load the paper into the printer.
• Leave glossy cardstock in the original wrapper, and leave the packages in the shipping carton until ready to use.
• Remove all other paper from the tray before loading glossy cardstock.
• Load only the amount of glossy cardstock you are planning to use. When you are finished printing, remove the glossy cardstock in the tray . Replace unused cardstock in the original wrapper and seal.
• Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer.
• In the print driver software, select the desired glossy cardstock type or select the tray loaded with the desired paper.
102 Xerox ® VersaLink ® C400 Color Printer User Guide
Loading Paper
C H A N G I N G PA P E R S E T T I N G S
When you load paper into a tray, you can change the tray settings. The following options are available: paper into the tray.
paper into the tray.
For details on how to change the paper setting when loading paper in trays 1 and 2, refer to
For details on how to change the paper setting when loading paper in the bypass tray, refer to
LO A D I N G PA P E R I N T R AYS 1 A N D 2
You can adjust the length of the paper tray to accommodate A4, Letter (8.5 x 11 in.), and Legal (8.5 x 14 in.) paper sizes.
To load paper in Trays 1 and 2:
1.
To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly, then pull it out.
2.
At the back of the paper tray, press the paper lift tray down until it locks.
Xerox ® VersaLink ® C400 Color Printer User Guide 103
3.
Adjust the paper length and width guides as illustrated.
4.
Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams.
5.
Load paper into the tray with the print side face up.
• Load hole-punched paper with the holes to the left.
• For 1-sided printing, load letterhead paper face up with the top of the paper toward the back of the tray.
• For 2-sided printing, load letterhead and pre-printed paper face down with the top edge feeding into the printer.
6.
Adjust the length and width guides to fit the paper.
104 Xerox ® VersaLink ® C400 Color Printer User Guide
7.
Slide the tray back into the printer.
8.
To change a paper tray to Dedicated mode: c. In the Paper Trays menu, touch the preferred tray.
• To select a paper size, touch the current size setting, then select a size.
• To select a paper type, touch the current paper type, then select a paper type.
• To select a paper color, touch the current paper color, then select a paper color.
e.
To save the settings, touch O f.
To return to the Home screen, press the H mee button.
LO A D I N G PA P E R I N T H E BY PA S S T R AY
The Bypass Tray supports the widest variety of media types. It is intended primarily for small-quantity jobs that use special media.
To load paper in the bypass tray:
1.
Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type.
Xerox ® VersaLink ® C400 Color Printer User Guide 105
2.
Pull out the extension tray for larger sizes.
3.
Move the width guides to the edges of the tray.
4.
Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams.
106 Xerox ® VersaLink ® C400 Color Printer User Guide
5.
Load the paper in the tray. Load hole-punched paper with the holes to the left.
• For 1-sided printing, load letterhead or pre-printed paper face up with the top edge going into the printer.
• For 2-sided printing, load letterhead and pre-printed paper face down with the top edge going into the printer.
6.
Adjust the width guides until they touch the edges of the paper.
7.
If the control panel prompts you, verify the size, type, and color on the screen. If you are not prompted, change the paper settings.
Xerox ® VersaLink ® C400 Color Printer User Guide 107
c. In the Paper Trays menu, touch the bypass tray icon.
• To select a paper or envelope size, touch the current size setting, then select a size.
• To select a paper type, touch the current paper type, then select a paper type.
• To select a paper color, touch the current paper color, then select a paper color.
8.
To return to the Home screen, press the H mee button.
C O N F I G U R I N G T R AY S 1 O R 2 FO R T H E PA P E R L E N G T H
You can adjust the lengths of trays 1 and 2 to accommodate A4, Letter (8.5 x 11 in.), and Legal (8.5 x 14 in.) paper sizes. In the Legal length settings, the trays protrude from the front of the printer.
To change Trays 1 and 2 to match the paper length:
1.
Remove all paper from the tray.
2.
To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly, then pull it out.
108 Xerox ® VersaLink ® C400 Color Printer User Guide
3.
Configure the tray.
• To compress the tray for shorter paper, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray, then push the ends inward until they latch.
• To extend the tray for longer paper, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray and pull the ends outward until they latch.
• To extend the tray, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray and pull the ends outward until they latch.
Xerox ® VersaLink ® C400 Color Printer User Guide 109
Printing on Special Paper
To order paper or other media, contact your local reseller or visit www.xerox.com/supplies .
For reference:
• www.xerox.com/rmlna Recommended Media List (United States)
• www.xerox.com/rmleu Recommended Media List (Europe)
E N V E LO P E S
You can print envelopes from the bypass tray only.
Guidelines for Printing Envelopes
• Use only paper envelopes.
• Do not use envelopes with windows or metal clasps.
• Print quality depends on the quality and construction of the envelopes. If you do not get the desired results, try another envelope brand.
• Maintain constant temperatures and relative humidity.
• Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.
• Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of the envelopes.
• In the print driver software, select Envelope as the paper type.
• Do not use padded envelopes. Use envelopes that lie flat on a surface.
• Do not use envelopes with heat-activated glue.
• Do not use envelopes with press-and-seal flaps.
Loading Envelopes in the Bypass Tray
1.
Open the bypass tray.
110 Xerox ® VersaLink ® C400 Color Printer User Guide
2.
Move the width guides to the edges of the tray.
Xerox ® VersaLink ® C400 Color Printer User Guide 111
3.
To load envelopes, select an option:
• For Number 10 envelopes, load the envelopes with the short edge going into the printer, flaps down, and flaps to the right.
• For Monarch or DL envelopes, do one of the following. If the envelopes wrinkle, try another option.
• Insert envelopes with the short edge going into the printer, flaps down, and flaps to the right.
• Insert envelopes with the print side up, flaps open and down, and the bottom of the envelope going into the printer.
112 Xerox ® VersaLink ® C400 Color Printer User Guide
• Insert the envelopes with the short edge feeding into the printer, flaps down, and flaps to the right.
• For C5 envelopes, do one of the following steps. If the envelopes wrinkle, try the other option.
• Insert envelopes with the print side up, flaps open and down, and the bottom of the envelope going into the printer.
• Insert envelopes with the print side up, flaps closed and down, and going into the printer.
4.
If the control panel prompts you, verify the size, type and color on the screen. If you are not prompted, change the paper settings.
c. In the Paper Trays menu, touch the bypass tray icon.
• To select an envelope size, touch the current size setting, then select an envelope size.
• To select a paper type, touch the current paper type, then select eennvveellooppee.
• To select an envelope color, touch the current paper color, then select an envelope color.
5.
To return to the Home screen, press the H mee button.
Xerox ® VersaLink ® C400 Color Printer User Guide 113
L A B E L S
You can print labels from the bypass tray only.
Guidelines for Printing Labels
• Use labels designed for laser printing.
• Do not use vinyl labels.
• Do not feed a sheet of labels through the printer more than once.
• Do not use dry gum labels.
• Print only on one side of the sheet of labels. Use full-sheet labels only.
• Store unused labels flat in their original packaging. Leave the label sheets inside the original packaging until ready to use. Return any unused label sheets to the original packaging and reseal it.
• Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing labels in extreme conditions can cause print-quality problems or cause labels to jam in the printer.
• Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and jam in the printer.
• In the print driver software, select Label as the paper type.
• Before loading labels, remove all other paper from the tray.
W Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet.
It could damage the printer.
Loading Labels in the Bypass Tray
1.
Remove all paper from the bypass tray.
2.
Load Labels in the bypass tray, face up, with the top edge of the page feeding into the printer first.
114 Xerox ® VersaLink ® C400 Color Printer User Guide
3.
Adjust the width guides until they touch the edges of the paper.
4.
If the control panel prompts you, verify the size, type and color on the screen. If you are not prompted, change the paper settings.
c. In the Paper Trays menu, touch the bypass tray icon.
• To select a paper size, touch the current size setting, then select a size.
• To select a paper type, touch the current paper type, then select llaabbeellss.
• To select a paper color, touch the current paper color, then select a paper color.
5.
To return to the Home screen, press the H mee button.
Xerox ® VersaLink ® C400 Color Printer User Guide 115
116 Xerox ® VersaLink ® C400 Color Printer User Guide
Maintenance
This chapter contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 117
General Precautions
• Internal parts of the printer can be hot. Use caution when doors and covers are open.
• Keep all cleaning materials out of the reach of children.
• Do not use pressurized spray cleaning aids on or in the printer. Some pressurized sprays contain explosive mixtures and are not suitable for use in electrical applications. Use of pressurized spray cleaners increases the risk of fire and explosion.
• Do not remove the covers or guards that are fastened with screws. You cannot maintain or service any parts that are behind these covers and guards. Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer.
• When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as directed in this documentation.
• Do not place anything on top of the printer.
• Do not leave the covers and doors open for any length of time, especially in well-lighted places. Light exposure can damage the drum cartridges.
• Do not open covers and doors during printing.
• Do not tilt the printer while it is in use.
• Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate.
• Ensure that any parts removed during cleaning are replaced before you plug in the printer.
118 Xerox ® VersaLink ® C400 Color Printer User Guide
Cleaning the Printer
C L E A N I N G T H E E X T E R I O R
Clean the exterior of the printer once a month.
• Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth.
• After cleaning, wipe with a dry, soft cloth.
• For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain off.
C Do not spray detergent directly on the printer. Liquid detergent could enter the printer through a gap and cause problems. Never use cleaning agents other than water or mild detergent.
C L E A N I N G T H E I N T E R I O R
• Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled.
• If you spill any toner in the printer, remove the toner using a moist cloth. Never use a vacuum cleaner to remove spilled toner. Sparks inside the vacuum cleaner can cause a fire or explosion.
To prevent stains inside the printer that can deteriorate print quality, clean the interior of the printer regularly. Clean the printer interior whenever you replace the drum cartridge.
After clearing paper jams or replacing a toner cartridge, inspect the inside of the printer before closing the printer covers and doors.
• Remove any remaining pieces of paper or debris. For more information, refer to
• Remove any dust with a dry, lint-free clean cloth.
Cleaning the Laser Lenses
If prints have voids or light streaks through one or more colors, use the following instructions to clean the laser lenses.
W If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some toner remains on your clothes, use cool water, not hot, to rinse off the toner. If toner gets on your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out immediately with cool water and consult a doctor.
C Be careful not to spill toner when handling the waste cartridge.
Xerox ® VersaLink ® C400 Color Printer User Guide 119
1.
Power off the printer.
2.
Remove the waste cartridge: a. Open the right side door.
b. To unlock the waste cartridge, rotate the waste cartridge lever 90 degrees counterclockwise.
120 Xerox ® VersaLink ® C400 Color Printer User Guide
c. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings of the cartridge facing up.
Note:
• Be careful not to spill toner when handling the waste cartridge.
• After removing the waste cartridge, do not touch the area shown in the illustration.
d. Place the removed waste cartridge on a level surface.
C To avoid toner spills or malfunction, do not lay the waste cartridge on its side.
Xerox ® VersaLink ® C400 Color Printer User Guide 121
3.
Clean the laser lenses: a. Remove the cleaning rod from inside of the printer.
b. Insert the cleaning rod into one of the four cleaning holes until it stops, then move the rod in and out to the full extent two more times.
c. Repeat the procedure for the holes in the other three slots.
d. Return the cleaning rod to its original location.
4.
Insert the waste cartridge.
122 Xerox ® VersaLink ® C400 Color Printer User Guide
Note: If the waste cartridge does not fit into place properly, ensure that the cleaning rod is inserted fully.
a. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise.
b. Close the right side door.
Cleaning the Color Toner Density Sensor
If the print or color density is too light, missing, or the background is foggy, clean the density sensor.
To clean the color toner density sensor:
Xerox ® VersaLink ® C400 Color Printer User Guide 123
1.
Power off the printer.
2.
Push down on the rear door release and pull open the door.
3.
Remove the waste cartridge: a. Open the right side door.
b. To unlock the waste cartridge, rotate the waste cartridge lever 90 degrees counterclockwise.
124 Xerox ® VersaLink ® C400 Color Printer User Guide
c. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings of the cartridge facing up.
Note:
• Be careful not to spill toner when handling the waste cartridge.
• After removing the waste cartridge, do not touch the area shown in the illustration.
d. Place the removed waste cartridge on a level surface.
C To avoid toner spills or malfunction, do not lay the waste cartridge on its side.
Xerox ® VersaLink ® C400 Color Printer User Guide 125
4.
Clean the color toner density sensor: a. Open the top cover.
b. Grasp the handles on the top of the transfer belt, then pull to remove it from the printer.
c. At the rear of the printer, use a dry cotton swab to clean the color toner density sensor.
d. At the front of the printer, reinsert the transfer belt into the printer.
126 Xerox ® VersaLink ® C400 Color Printer User Guide
e.
Close the top cover.
5.
Insert the waste cartridge.
Note: If the waste cartridge does not fit into place properly, ensure that the cleaning rod is inserted fully.
a. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise.
b. Close the right side door.
Xerox ® VersaLink ® C400 Color Printer User Guide 127
6.
Close the rear door.
128 Xerox ® VersaLink ® C400 Color Printer User Guide
Adjustments and Maintenance Procedures
C O LO R R E G I S T R AT I O N
The printer automatically adjusts the color registration when automatic adjustment is enabled. You can also adjust color registration manually any time the printer is idle. You must adjust the color registration any time the printer is moved. If you are having printing problems, adjust the color registration.
Performing a Color Registration Adjustment
A color-registration adjustment occurs every time a new toner cartridge is installed. You can run this adjustment at other times as needed.
To perform a color-registration adjustment:
1.
At the printer control panel, press the H mee button.
2.
Touch D Coolloorr RReeggiissttrraattiioonn.
3.
To perform an Automatic Color Registration adjustment, touch SSttaarrtt.
4.
At the successfully completed prompt, touch C
5.
To exit the menu, touch XX.
6.
To return to the Home screen, press the H mee button.
P E R FO R M I N G A C O LO R C A L I B R AT I O N
The Color Calibration procedure is performed using the Embedded Web Server.
To perform a manual Color Calibration:
1.
At your computer, open a Web browser. In the address field, type the IP address of the printer, then press EEnntteerr or RReettuurrnn.
Note: If you do not know the IP address for your printer, refer to
Finding the IP Address of Your Printer
.
2.
Click SSyysstteem
3.
Click M
4.
Adjust the PPhhoottoo and TTeexxtt color levels as required.
5.
To save the settings, click O
A D J U S T I N G PA P E R R E G I S T R AT I O N
Use Adjust Paper Registration to adjust the placement of the printed image on the page. The adjustment allows you to place the top, bottom, left, and right margins exactly where you want. You can specify the image position on both the front and back sides of the paper, for each installed paper tray.
Verifying Paper Registration
1.
At the printer control panel, press the H mee button.
Xerox ® VersaLink ® C400 Color Printer User Guide 129
2.
Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/
VLC400docs .
3.
Touch D maaggee PPoossiittiioonn.
4.
Select the source paper tray for the registration print.
a. Touch PPaappeerr SSuuppppllyy.
b. Touch the desired tray.
5.
If your printer has automatic 2-sided printing, select the sides that you want to optimize.
6.
Specify the consecutive number of sample pages to print.
a. Touch PPrriinntt SSeettttiinnggss.
b. To increase or decrease the number of sample pages, for Quantity, touch Plus (++) or Minus (--), then touch
7.
To print the sample pages, touch PPrriinntt SSaam
8.
When printing is completed, touch C
9.
On the sample pages, for Side 1, use a ruler to measure the distance of the printed image from the top, bottom, left, and right edges.
Note: For identification, a single dot is printed on Side 1, and two dots are printed on Side 2.
10.
For Side 2, measure the distance of the printed image from the top, bottom, left, and right edges.
11.
If the image is centered, no adjustment is required. If not centered, adjust the paper registration. For details, refer to
Performing a Paper Registration Adjustment
.
Performing a Paper Registration Adjustment
2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/
VLC400docs .
4. To adjust registration, select the source paper tray.
130 Xerox ® VersaLink ® C400 Color Printer User Guide
a. Touch PPaappeerr SSuuppppllyy.
b. Touch the desired tray.
5. Using the chart printed in
, select the side for registration.
6. To adjust the registration, touch LLeeaadd//SSiiddee RReeggiissttrraattiioonn.
For reference, position the chart so that Side-1 or Side-2 dots are at the bottom of the page.
• For Lead Registration, a positive value shifts the image down the page.
• For Side Registration, a positive value shifts the image to the left.
8. As needed, to enter additional values, repeat the previous steps.
9. Print another sample page, then repeat the process until you complete the registration corrections.
Xerox ® VersaLink ® C400 Color Printer User Guide 131
Supplies
C O N S U M A B L E S
Consumables are printer supplies that are depleted during the operation of the printer. Consumable supplies for this printer are the Genuine Xerox ® Toner Cartridges in cyan, magenta, yellow, and black.
Note:
• Each consumable includes installation instructions.
• Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner-remaining amount displayed could be inaccurate.
• To ensure print quality, the toner cartridge was designed to cease functioning at a predetermined point.
C Use of toner other than genuine Xerox ® Toner can affect print quality and printer reliability.
Xerox ® Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer.
R O U T I N E M A I N T E N A N C E I T E M S
Routine maintenance items are printer parts that have a limited life and require periodic replacement.
Replacements can be parts or kits. Routine maintenance items are typically customer replaceable parts.
Note: Each routine maintenance item includes installation instructions.
Routine maintenance items for this printer include the following:
• Drum Cartridge Kit
• Waste Cartridge
• Maintenance Kit, which includes a Transfer Belt, Transfer Roller, and Feed Roller
• Fuser
O R D E R I N G S U P P L I E S
When to Order Supplies
A warning appears on the control panel when supplies near their replacement time. Verify that you have replacements on hand. It is important to order these items when the messages first appear to avoid interruptions to your printing. An error message appears on the control panel when supplies must be replaced.
Order supplies from your local reseller or go to www.xerox.com/supplies .
132 Xerox ® VersaLink ® C400 Color Printer User Guide
C Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.
Supply Status Information
You can check the supplies status, customize the alerts that appear on the control panel, and configure email alert notifications.
To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator
Guide at www.xerox.com/office/VLC400docs .
Supplies Usage Report
The Supplies Usage Report provides coverage information and part numbers for reordering supplies. The date a supply item was installed appears on the report.
To print the Supplies Usage Report:
1.
At the printer control panel, press the H mee button.
2.
Touch D
3.
Touch SSuupppplliieess U
4.
To return to the Home screen, press the H mee button.
TO N E R C A RT R I D G E S
General Precautions
• When replacing a toner cartridge, be careful not to spill the toner. If any toner spills, avoid contact with clothes, skin, eyes, and mouth. Do not inhale the toner dust.
W Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills.
Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative.
W Never throw a toner cartridge into an open flame. Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion.
Replacing a Toner Cartridge
A message appears on the control panel when a toner cartridge must be replaced.
Xerox ® VersaLink ® C400 Color Printer User Guide 133
Note: Each toner cartridge includes installation instructions.
MEESSSSA GEE
Reorder Toner
Out of Toner
The toner cartridge is low. Order a new toner cartridge.
The toner cartridge is empty. Replace the toner cartridge with a new one.
R E C YC L I N G S U P P L I E S
For more information on the Xerox ® supplies recycling program, go to www.xerox.com/recycling .
134 Xerox ® VersaLink ® C400 Color Printer User Guide
Managing the Printer
V I E W I N G T H E M E T E R R E A D I N G
The Billing/Usage menu displays the total number of impressions that the printer generated or printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of paper. For example, a sheet of paper that is printed on two sides counts as two impressions.
Note: If you provide regular billing information for your device, you can use the Remote Services Upload feature to simplify the process. You can enable Remote Services to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. For more information, refer to the
System Administrator Guide at www.xerox.com/office/VLC400docs .
To view the billing information for your printer:
1.
At the printer control panel, press the H mee button.
2.
Touch D
3.
To view more details, touch U Coouunntteerrss, then select an option.
4.
After viewing the usage readings, to return to the Home screen, press the H mee button.
P R I N T I N G T H E B I L L I N G S U M M A RY R E P O RT
The Billing Summary Report provides information about the device and a detailed listing of the billing meters and sheet counts.
To print the Billing Summary Report:
1.
At the printer control panel, press the H mee button.
2.
Touch D
3.
Touch B
4.
To return to the Home screen, press the H mee button.
Xerox ® VersaLink ® C400 Color Printer User Guide 135
Moving the Printer
W To lift the printer, always use at least two people to grasp the hand holds on each side of the printer.
Follow these instructions when moving the printer:
1.
Power off the printer, then disconnect the power cord and other cables from the back of the printer.
2.
Remove any paper or other media from the output tray. If the output tray extension is extended, close it.
3.
Remove the paper from the paper tray.
Keep the paper wrapped and away from humidity and dirt.
136 Xerox ® VersaLink ® C400 Color Printer User Guide
4.
Lift and carry the printer as shown in the illustration.
Note:
• When moving the printer, do not tilt it more than 10 degrees in any direction. Tilting the printer more than 10 degrees can cause toner spillage.
• When moving the printer over a long distance, remove the drum cartridge and toner cartridge to prevent toner from spilling.
After moving the printer:
1. Reinstall any parts that you removed.
2. Reconnect the printer to the cables and power cord.
3. Plug in and power on the printer.
Xerox ® VersaLink ® C400 Color Printer User Guide 137
138 Xerox ® VersaLink ® C400 Color Printer User Guide
Troubleshooting
This chapter contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 139
General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by simply restarting the printer.
P R I N T E R D O E S N O T P O W E R O N
C Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
The power switch is not turned on.
button. For more information, refer to
Printer or Exiting Low-Power or Sleep Mode
.
The power cord is not plugged into the outlet correctly.
Power off the printer, then plug the power cord securely into the outlet.
The printer requires a full reset.
Power off the printer, then unplug the power cord and wait 30 seconds. Plug the power cord into the outlet
Something is wrong with the outlet connected to the printer.
The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications.
Plug another electrical appliance into the outlet, then check if it operates properly.
Try a different outlet.
Use a power source with the specifications listed in the
P R I N T E R R E S E T S O R P O W E R S O F F F R E Q U E N T LY
The power cord is not plugged into the outlet correctly.
Power off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then power on the printer.
A system error occurred.
Power off the printer, then power on again. For more information, refer to
Printing the Error History Report . If
the error persists, contact your Xerox representative.
The printer is connected to an uninterruptible power supply.
Power off the printer, then connect the power cord to a suitable outlet.
140 Xerox ® VersaLink ® C400 Color Printer User Guide
The printer is connected to a power strip shared with other high-power devices.
Plug the printer directly into the outlet or into a power strip that is not shared with other devices.
weerr O Auuttoo PPoow refer to the System Administrator Guide at www.xerox.
com/office/VLC400docs .
P R I N T E R D O E S N O T P R I N T
The printer is in Power Saver mode.
The printer has an error.
The printer is out of paper.
The incorrect paper is loaded for the print job.
The paper settings for the print job do not match any paper loaded in the paper trays at the printer.
A toner cartridge is empty.
No control panel indicators are lighted.
The printer is busy.
The printer cable is disconnected.
If the Status LED is blinking amber, follow the instructions on the control panel to clear the error. If the error persists, contact your Xerox representative.
Load paper into the tray.
Load the correct paper in the appropriate tray. At the printer control panel, specify the correct paper size, type and color.
From the print driver, select a paper tray containing the correct paper.
Replace the empty toner cartridge.
Power off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then power on the printer. If the error persists, contact your
Xerox representative.
• If the Status LED is flashing blue, a previous print job could be the problem.
1 In the print driver, use the Printer Properties to delete all print jobs in the print queue.
2 At the control panel, touch JJoobbss, then delete all pending print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after you send a print job, check the connection between the printer and the computer. Power off the printer, then power on the printer.
If the Status LED does not flash once after you send a print job, check the connection between the printer and the computer.
Xerox ® VersaLink ® C400 Color Printer User Guide 141
There is a network-connectivity issue.
If the printer is connected to a network:
1 Verify that the Ethernet cable is connected to the printer.
2 On the printer Ethernet connector, verify that the green LED is On. If the green LED is not lighted, reseat both ends of the Ethernet cable.
3 Examine the TCP/IP address in the Communication section of the Configuration Report. For more information, refer to
4 If the TCP/IP address is 0.0.0.0, the printer needs more time to acquire an IP address from the DHCP server. Wait 2 minutes, then print the Configuration
Report again.
5 If the TCP/IP address is unchanged, or begins with
169, contact your network administrator.
There is a wireless network setup or connectivity issue.
Verify that the Wireless Network Adapter is installed and properly configured. For more information, refer to
Connecting to a Wireless Network .
P R I N T I N G TA K E S TO O LO N G
The printer is set to a slower printing mode. For example, the printer could be set to print on
Heavyweight paper.
The printer is in Power Saver mode.
The way the printer was installed on the network could be an issue.
It takes more time to print on certain types of special paper. Ensure that the paper type is set properly in the driver and at the printer control panel. For details, see
.
It takes time for printing to start when the printer is coming out of Power Saver mode.
Determine if a print spooler or a computer sharing the printer is buffering all print jobs and then spooling them to the printer. Spooling can slow print speeds. To test the speed of the printer, print some information pages such as the Demonstration Print. If the page prints at the rated speed of the printer, you could have a network or printer installation issue. For additional help, contact the system administrator.
The job is complex.
Wait. No action needed.
The print-quality mode in the driver is set to Enhanced.
Change the print-quality mode in the print driver to
Standard.
142 Xerox ® VersaLink ® C400 Color Printer User Guide
D O C U M E N T P R I N T S F R OM W R O N G T R AY
Application and print driver have conflicting tray selections.
P R I N T E R I S M A K I N G U N U S UA L N O I S E S
There is an obstruction or debris inside the printer.
1 Check the tray selected in the print driver.
2 Access the page setup or printer settings of the application from which you are printing.
3 Set the paper source to match the tray selected in the print driver or set the paper source to
4 Check that you have the latest print driver installed.
For details, go to www.xerox.com/office/
VLC400support .
Note: To have the print driver select the tray, set
SSeelleeccttiioonn EEnnaabblleedd.
A U TO M AT I C 2 - S I D E D P R I N T I N G P R O B L E M S
Unsupported or incorrect paper.
Your printer model is not configured with automatic 2sided printing.
Incorrect setting.
Ensure that you are using a supported paper size and weight for 2-sided printing. Envelopes, cardstock, and labels cannot be used for 2–sided printing. For more information, refer to
Weights for Automatic 2-Sided Printing .
Ensure that your printer supports automatic 2-sided printing. For more information, refer to
In the print driver Printing Options tab, select 22––SSiiddeedd
PPrriinntt.
Power off the printer, then remove the obstruction or debris. If you cannot remove the obstruction, contact your Xerox representative.
Xerox ® VersaLink ® C400 Color Printer User Guide 143
PA P E R T R AY W I L L N O T C LO S E
The paper tray does not fully close.
• If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer. For more information, refer to
Configuring Trays 1 or 2 for the Paper Length .
• Some debris or an object is blocking the tray.
• The tray is blocked by the table or shelf on which it is located.
• If the paper lift plate at the back of the tray is not locked down, replace the tray.
C O N D E N S AT I O N H A S FO R M E D I N S I D E T H E P R I N T E R
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that is heated quickly.
The printer has been sitting in a cold room.
The relative humidity of the room is too high.
Allow the printer to operate for several hours at room temperature.
• Reduce the humidity in the room.
• Move the printer to a location where the temperature and relative humidity are within the operating specifications.
144 Xerox ® VersaLink ® C400 Color Printer User Guide
Paper Jams
LO C AT I N G PA P E R J A M S
W Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative.
C Do not attempt to clear any paper jams using tools or instruments. This can permanently damage the printer.
The following illustration shows where paper jams can occur along the paper path:
1.
Tray 2
2.
Fuser
3.
Bypass Tray
4.
Tray 1
M I N I M I Z I N G PA P E R J A M S
The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver.
• Using damaged paper.
• Using unsupported paper.
• Loading paper incorrectly.
• Overfilling the tray.
• Adjusting the paper guides improperly.
Most jams can be prevented by following a simple set of rules:
Xerox ® VersaLink ® C400 Color Printer User Guide 145
• Use only supported paper. For details, refer to
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Observe the paper tray fill line; never overfill the tray.
• Adjust the paper guides in all trays after inserting the paper. A guide that is not properly adjusted can cause poor print quality, misfeeds, skewed prints, and printer damage.
• After loading the tray, at the control panel, select the correct paper type and size.
• When printing, select the correct type and size in the print driver.
• Store paper in a dry location.
Avoid the following:
• Polyester coated paper that is designed especially for inkjet printers.
• Paper that is folded, wrinkled, or excessively curled.
• Loading more than one type, size, or weight of paper in a tray at the same time.
• Overfilling the tray.
• Allowing the output tray to overfill.
For a detailed list of supported paper, go to www.xerox.com/rmlna .
C L E A R I N G PA P E R J A M S
Clearing Paper Jams from the Bypass Tray
To resolve the error that appears on the control panel, clear all paper from the paper path.
1.
Remove any paper from the Bypass Tray.
146 Xerox ® VersaLink ® C400 Color Printer User Guide
2.
Grasp both sides of the Bypass Tray, then pull it straight out of the printer.
3.
Pull out Tray 1 until it stops.
4.
To remove the tray, lift the front of it slightly, then pull it out of the printer.
5.
Remove the jammed paper.
Xerox ® VersaLink ® C400 Color Printer User Guide 147
6.
Insert Tray 1 into the printer, then push it in all the way.
7.
Insert the Bypass Tray completely into the printer.
8.
When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper settings.
• To select a new paper size, type or color, touch the current setting, then select a new setting. When finished,
9.
To return to the Home screen, press the H mee button.
Clearing Paper Jams from the Tray 1 Area
To resolve the error that appears on the control panel, clear all paper from the paper path.
1.
Remove any paper from the Bypass Tray.
148 Xerox ® VersaLink ® C400 Color Printer User Guide
2.
Grasp both sides of the Bypass Tray, then pull it straight out of the printer.
3.
Pull out Tray 1 until it stops.
4.
To remove the tray, lift the front of it slightly, then pull it out of the printer.
5.
Remove the jammed paper.
Xerox ® VersaLink ® C400 Color Printer User Guide 149
6.
Remove any crumpled paper from the tray and any remaining paper jammed in the printer.
7.
Insert Tray 1 into the printer, then push it in all the way.
8.
Insert the Bypass Tray completely into the printer.
9.
When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper settings.
• To select a new paper size, type or color, touch the current setting, then select a new setting. When finished,
10.
To return to the Home screen, press the H mee button.
Clearing Paper Jams from the Tray 2 Area
To resolve the error that appears on the control panel, clear all paper from the paper path.
150 Xerox ® VersaLink ® C400 Color Printer User Guide
1.
Pull out Tray 2 until it stops.
2.
To remove the tray, lift the front of it slightly, then pull it out of the printer.
3.
Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer.
Xerox ® VersaLink ® C400 Color Printer User Guide 151
4.
Insert Tray 2 into the printer, then push it in all the way.
5.
When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper settings.
6.
To return to the Home screen, press the H mee button.
Clearing Paper Jams from the Fuser Area
To resolve the error that appears on the control panel, clear all paper from the paper path.
1.
Push down on the rear door release and pull open the door.
2.
If paper is jammed in the Fuser, raise both green levers to open the Fuser.
152 Xerox ® VersaLink ® C400 Color Printer User Guide
3.
To open the paper guide, raise the green handle.
4.
Remove any jammed paper from the back of the printer.
5.
Close the paper guide on the Fuser.
6.
Lower the green levers to their original position.
Xerox ® VersaLink ® C400 Color Printer User Guide 153
7.
Close the rear door.
T R O U B L ES H O O T I N G PA P E R J A M S
Multiple Sheets Pulled Together
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
Humidity is too high for coated paper.
The feed rollers are dirty.
Tray is loaded with mixed paper.
Remove some of the paper. Do not load paper above the maximum fill line.
Remove the paper, align the edges, and then reload the paper.
Remove the paper from the paper tray. Load new, dry paper into the tray.
Load a new ream of paper.
Use only Xerox ® -approved paper. For details, refer to
• Feed paper one sheet at a time.
• Try loading paper in the Bypass tray.
With a clean, lint-free cloth moistened with water, wipe the feed rollers until they are clean. For details, refer to
.
Load the tray with only one type and size of paper.
Paper Misfeeds
The paper is not correctly positioned in the tray.
The paper tray is too full.
The paper guides are not correctly adjusted to the paper size.
The tray contains warped or wrinkled paper.
• Remove the misfed paper and reposition it properly in the tray.
• Adjust the paper guides in the tray to match the size of the paper.
Remove some of the paper. Do not load paper past the fill line.
Adjust the paper guides in the tray to match the size of the paper.
Remove the paper, smooth it out, and reload it. If it still misfeeds, do not use that paper.
154 Xerox ® VersaLink ® C400 Color Printer User Guide
The paper is moist from humidity.
Remove the moist paper and replace it with new, dry paper.
Using paper of the wrong size, thickness, or type.
Use only Xerox approved paper. For more information, refer to
.
The feed rollers are dirty.
With a clean, lint-free cloth moistened with water, wipe the feed rollers until they are clean. For more information, refer to
Label and Envelope Misfeeds
The label sheet is facing the wrong way in the tray.
Labels are missing, curled, or pulled away from the backing sheet.
Envelopes are loaded incorrectly.
Envelopes are wrinkling.
• Load label sheets according to the instructions from the manufacturer.
• Load labels in the tray, face up.
• For more information, refer to
.
Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet.
You can print envelopes from the Bypass Tray or Tray 1.
For more information, refer to
.
• The heat and pressure of the laser printing process can cause wrinkling.
• Use supported envelopes. For more information, refer to
Guidelines for Printing Envelopes .
Note: When you load envelopes long-edge feed, ensure that you specify landscape orientation in the print driver.
Paper Jam Message Stays On
Note: Check for, and remove, torn pieces of paper in the paper path.
Some paper remains jammed in the printer.
One of the printer doors is open.
Recheck the paper path and make sure that you have removed all of the jammed paper.
Check the doors on the printer. Close any door that is open.
Xerox ® VersaLink ® C400 Color Printer User Guide 155
Jams During Automatic 2-Sided Printing
Using paper of the wrong size, thickness, or type.
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
Use paper of the correct size, thickness, or type. For more information, refer to
Supported Paper Types and Weights for Automatic 2-Sided
Ensure that paper is loaded into the correct tray. For more information, refer to
Load the tray with only one type and size of paper.
156 Xerox ® VersaLink ® C400 Color Printer User Guide
Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the information in this section to troubleshoot the problem. For more information, go to www.xerox.com/office/
VLC400support .
C The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your local
Xerox representative for details.
Note:
• To ensure consistent print quality, the toner, print, and drum cartridges for many devices are designed to cease functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color pages counter, because color consumables are used. Composite black is the default setting on most printers.
C O N T R OL L I N G P R I N T Q UA L I T Y
Various factors can affect the quality of the output of your printer. For consistent and optimum print quality, use paper designed for your printer, and correctly set the Print-Quality Mode and Color Adjustments. Follow the guidelines in this section to maintain optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. The range for optimal print quality is 15–28ºC
(59–82ºF) and 20–70% relative humidity. However, print quality can be affected when operating near the limits for both temperature and humidity.
PA P E R A N D M E D I A
Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams:
• Use only Xerox approved paper. For details, refer to
.
• Use only dry, undamaged paper.
Xerox ® VersaLink ® C400 Color Printer User Guide 157
C Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Transparencies
• Ensure the paper type selected in your print driver matches the paper type on which you are printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is selected in the print driver.
• Store your paper and other media properly for optimum print quality. For details, refer to
.
S O LV I N G P R I N T - Q UA L I T Y P R O B L E M S
When the print quality is poor, select the closest symptom from the following table and refer to the corresponding solution to correct the problem. You can also print a Demonstration Print page to more precisely determine the print-quality problem. For details, refer to
If the print quality does not improve after performing the appropriate action, contact your Xerox representative.
Note:
• To maintain print quality, the toner or drum cartridges for many models of equipment are designed to stop functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color-pages counter, because color consumables are used. Composite black is the default setting on most printers.
158 Xerox ® VersaLink ® C400 Color Printer User Guide
Page Margins Are Inconsistent.
The image is not centered on the page or the margins are not consistent.
A paper registration adjustment is needed.
Use the paper registration procedure to adjust the image position on the page. For details, refer to
.
Faded printouts with multiple colors faded.
The toner cartridges are not Xerox toner cartridges.
®
The paper being used is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that your control panel and print driver settings are correct. For details, refer to
.
The paper type is heavier or thicker than the paper type selection.
Verify that the toner cartridges meet specifications, and replace them if necessary.
Ensure that the proper paper is loaded in the paper tray.
Choose a heavier paper type at the control panel and in the print driver.
Use a lighter paper or paper type.
The bias transfer voltage is not properly adjusted for the paper type.
The settings in the application or print driver are incorrect.
Verify that the paper types set in the control panel and the print driver match the paper loaded in the tray.
Print the Demonstration Print from the Information Pages menu. For details, refer to
If the Demo Print looks correct, the printer is printing properly. Verify that the application and the print driver selections are correct for your print job.
The paper is damp.
Replace the paper.
The high-voltage supply is defective.
For assistance, go to the Xerox ®
Support website at www.xerox.com/ office/VLC400support .
Xerox ® VersaLink ® C400 Color Printer User Guide 159
Only one color is faded.
Toner cartridge is empty or damaged.
Check the condition of the toner cartridge and replace it if necessary.
Color around the edge of printing is incorrect.
Stray black dots or white areas
(dropouts).
• Vertical black or color streaks or multiple colored streaks or lines.
• Streaks in only one color.
The color registration is incorrect.
The paper is outside the recommended specification range.
There is debris on the rollers.
The toner cartridges are not Xerox ® toner cartridges.
The toner cartridges are not Xerox ® toner cartridges.
Debris in the printer is dragging against the toner before it is fused.
There is a problem with the toner cartridge for that color.
Adjust the color registration. For details, see details, refer to
.
Replace the paper with a recommended size and type, and confirm that your control panel and print driver settings are correct. For details, refer to
.
Wipe the feed rollers with a clean damp cloth to remove debris from the rollers.
Note: Do not touch the transfer roller or the exposed end of the transfer belt.
Fingerprints can cause printquality issues.
Ensure that the toner cartridges meet specifications and replace them if necessary. For details, refer to
Ensure that the toner cartridges meet specifications and replace them if necessary. For details, refer to
Remove any debris or paper scraps from the paper path under the rear cover.
Check the toner cartridge for damage and replace if necessary.
For assistance, go to the Xerox ®
Support website at www.xerox.com/ office/VLC400support .
160 Xerox ® VersaLink ® C400 Color Printer User Guide
Partial blanks, creased paper, or blotted printing.
Vertical blanks appear.
White lines or streaks running through only one color.
The paper is damp.
The paper is outside the recommended specification range.
The printer is worn or damaged.
The toner cartridges are not Xerox ® toner cartridges.
The paper is impeded in the paper path.
Condensation inside the printer causes partial blanks or creased paper.
The laser lenses are blocked.
The printer is worn or damaged.
The toner cartridges are not Xerox ® toner cartridges.
Replace the paper.
Replace the paper with a recommended size and type. For details, refer to
.
For assistance, go to the Xerox ®
Support website at www.xerox.com/ office/VLC400support .
Verify that the toner cartridges meet specifications and replace if necessary. For details, refer to
.
• Remove any paper or debris from the paper path.
• Ensure that the trays are pushed in all the way.
• Ensure that the rear cover is closed and locked.
Power on the printer and leave it on for at least one hour to get rid of the condensation. For assistance, go to the Xerox ® Support website at www.xerox.com/office/
VLC400support .
Clean the laser lenses. For details, refer to
For assistance, go to the Xerox ®
Support website at www.xerox.com/ office/VLC400support .
Ensure that the toner cartridges meet specifications and replace if necessary.
Something is blocking the lens for the affected color.
Clean the lens for the affected color. For details, refer to
Xerox ® VersaLink ® C400 Color Printer User Guide 161
White line or lines running through all colors.
Paper or debris is dragging the bottom of the transfer belt.
Remove the paper or debris from the printer.
For assistance, go to the Xerox ®
Support website at www.xerox.com/ office/VLC400support .
Slanted printing.
The paper guides in the trays are not set correctly.
Reset the paper tray guides. For details, refer to
162 Xerox ® VersaLink ® C400 Color Printer User Guide
Blotchy or mottled images.
The paper is too light or too thin.
The paper is damp.
The humidity is too high.
Choose a different paper type at the control panel, in the application, and in the print driver.
Replace the paper.
Reduce the humidity in the room or move the printer to a new location.
Spots or lines appear at regular intervals on the prints.
One or more of the components in the paper path is marking the paper.
1 Print the Repeating Defects pages.
At the control panel, touch
2 To determine the cause, measure the distance between the print defects.
• 28 mm (1.1 in.) - Drum
Cartridge
• 53 mm (2.1 in.) - Drum
Cartridge
• 75 mm (3.0 in.) - Drum
Cartridge
• 82 mm (3.2 in.) - Fuser
• 95 mm (3.7 in.) - Fuser
• 25 mm (1.0 in.) - Transfer
Belt
• 48 mm (1.9 in.) - Transfer
Belt
• 57 mm (2.2 in.) - Transfer
Belt
• 57 mm (2.2 in.) - Transfer
Roller
3 If the repeating defects match one of these distances, replace that item.
4 If the distance matches the
Transfer Belt or Transfer Roller, call for service.
Xerox ® VersaLink ® C400 Color Printer User Guide 163
Getting Help
Your printer includes utilities and resources to help you troubleshoot printing problems.
V I E W I N G WA R N I N G M E S S A G E S O N T H E C O N T R O L PA N E L
When a warning condition occurs, the printer alerts you of the problem. A message appears on the control panel and the LED status light on the control panel flashes amber or red. Warning alerts inform you about printer conditions, such as low supplies or open doors, that require your attention. If more than one warning condition occurs, only one warning message appears on the control panel at a time.
V I E W I N G C U R R E N T E R R O R S O N T H E C O N T R O L PA N E L
When an error condition occurs, a message appears on the control panel to inform you of the problem. Error messages warn you about printer conditions that prevent the printer from printing or degrade printing performance. If more than one error occurs, only one is displayed on the control panel.
U S I N G T H E I N T E G R AT E D T R O U B L E S H O O T I N G TO O L S
Your printer has a set of reports that you can print. These reports include the Demonstration Print page and the
Error History report that can assist you in troubleshooting certain problems. The Demonstration Print page prints an image to show print quality. You can use this page to troubleshoot print-quality issues with the printer. The Error
History report prints information on the most recent printer errors.
For more information, refer to
Printing the Error History Report
1.
At the printer control panel, press the H mee button.
2.
To print the Error History Report, touch D Hiissttoorryy RReeppoorrtt.
3.
To return to the Home screen, press the H mee button.
O N L I N E S U P P O RT A S S I S TA N T
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/VLC400support .
H E L P F U L I N FO R M AT I O N PA G E S
To assist with troubleshooting, your printer has a set of Information Pages that you can print. These pages include configuration and font information, demonstration pages, and more. For more information, refer to
.
164 Xerox ® VersaLink ® C400 Color Printer User Guide
M O R E I N FO R M AT I O N A B O U T YO U R P R I N T E R
To obtain more information about your printer, refer to
.
Xerox ® VersaLink ® C400 Color Printer User Guide 165
166 Xerox ® VersaLink ® C400 Color Printer User Guide
Specifications
This appendix contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 167
Configurations and Options
AVA I L A B L E C O N F I G U R AT I O N S
The printer is available in two configurations:
Network printer with USB or network connectivity.
Network printer with automatic 2-sided printing and USB or network connectivity.
S TA N DA R D F E AT U R E S
Print Speed
2-Sided Print Speed
Print Resolution
Paper Capacity
• Bypass Tray
• Tray 1
• Optional 550-Sheet Feeder
• Output Tray
Maximum print size
2-Sided Printing
File Formats
Control Panel
Standard and Enhanced modes up to 36 ppm (letter)/
35 ppm (A4)
Standard and Enhanced modes up to 24 images per minute
• Standard mode: 600 x 600 x 1 bit dpi
• Enhanced mode: 600 x 600 x 8 bit dpi
• 150 sheets
• 550 sheets
• 550 sheets
• 250 sheets
Legal (216 x 356 mm, 8.5 x 14 in.)
Up to 163 g/m² from any tray
• JPEG
• TIFF
• PDF/A
• XPS
5-inch LCD touch screen with home and power/wake buttons
168 Xerox ® VersaLink ® C400 Color Printer User Guide
Connectivity
Remote Access
O P T I O N S A N D U P G R A D E S
• Wireless network adapter
• 320-GB Hard Drive
• 550-Sheet Feeder
• Stand
• External Card Reader / RFID Kit
• Foreign Device Interface Kit
• Xerox ® Common Access Card Enablement Kit
• 2 x USB 2.0 (Type A)
• USB 3.0 (Type B)
• Ethernet 10BASE-T/100BASE-TX/1000BASE-T
• Wireless network connectivity with an IEEE802.11
n/g/b-compliant Wireless Network Adapter
(optional)
• Near Field Communication (NFC)
• AirPrint™
• Mopria™
Embedded Web Server
Xerox ® VersaLink ® C400 Color Printer User Guide 169
Physical Specifications
W E I G H T S A N D D I M E N S I O N S
Width
Depth
Height
Weight
S TA N DA R D C O N F I G U R AT I O N
ND D C
491 mm (19.3 in.)
488 mm (19.2 in.)
533 mm (21 in.)
25.8 kg (56.9 lbs.)
491 mm (19.3 in.)
488 mm (19.2 in.)
671 mm (26.4 in.)
28.4 kg (62.6 lbs.)
C O N F I G U R AT I O N W I T H O P T I O N A L 5 5 0 - S H E E T F E E D E R
170 Xerox ® VersaLink ® C400 Color Printer User Guide
TO TA L S PA C E R E Q U I R E M E N T S
Width
Depth
Height
ND D C
991 mm (39 in.)
1488 mm (58.6 in.)
733 mm (28.9 in.)
C L E A R A N C E R E Q U I R E M E N T S
C L E A R A N C E R E Q U I R E M E N T S FO R O P T I O N A L 5 5 0 - S H E E T F E E D E R
991 mm (39 in.)
1488 mm (58.6 in.)
871 mm (34.3 in.)
Xerox ® VersaLink ® C400 Color Printer User Guide 171
Environmental Specifications
T E M P E R AT U R E
• Operating Temperature Range: 10–32°C (50–90°F)
• Optimal Temperature Range: 15–28°C (59–82°F)
R E L AT I V E H U M I D I T Y
• Operating Humidity Range: 10–85%
• Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F)
Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, printing defects can occur due to condensation inside the printer.
E L E VAT I O N
For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).
172 Xerox ® VersaLink ® C400 Color Printer User Guide
Electrical Specifications
P O W E R S U P P LY VO LTA G E A N D F R E Q U E N C Y
110–127 VAC +/-10%
(99–140 VAC)
220–240 VAC +/-10%
(198–264 VAC)
P O W E R C O N S U M P T I O N
• Sleep mode: <4 W
• Low Power mode: 14 W
• Standby: 76 W
• Continuous printing: 705 W
60 Hz +/-3 Hz
50 Hz +/-3 Hz
10 A
6 A
Xerox ® VersaLink ® C400 Color Printer User Guide 173
Performance Specifications
Printer warm-up time Power on: as fast as 60 seconds.
Recovery from sleep mode as fast as 4 seconds.
Note: Warm-up time assumes an ambient temperature of 20ºC (68°F) at 65% relative humidity.
P R I N T S P E E D
Print speeds for continuous printing are up to 36 ppm. Print speeds are the same for color or black and white printing.
Several factors affect print speed:
• Print mode: The fastest print mode is Standard.
• Paper size: Letter (8.5 x 11 in.) prints slightly faster than A4 (210 x 297 mm). Larger sizes reduce print speeds.
• Paper type and weights: For faster printing, use paper weights of 105g/m² or less.
Maximum Print Speeds:
• 1-sided printing: 36 ppm on Letter-sized paper and 35 ppm on A4 paper
• 2-sided printing: 24 images per minute on Letter-sized paper and on A4 paper
• Heavyweight Paper: 18 ppm
174 Xerox ® VersaLink ® C400 Color Printer User Guide
Regulatory Information
This appendix contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 175
Basic Regulations
Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment.
U N I T E D S TAT E S F C C R E G U L AT I O N S
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 and Part 18 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with these instructions, it can cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference. Users are required to correct the interference at their own expense.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment.
W To ensure compliance with Part 15 and Part 18 of the FCC rules, use shielded interface cables.
C A N A DA
This Class A digital apparatus complies with Canadian ICES-003 and ICES-001.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 et NMB-001 du Canada.
C E RT I F I C AT I O N S I N E U RO P E
The CE mark applied to this product symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of the date indicated:
• April 16, 2014: Radio Equipment Directive 2014/53/EU
Hereby, Xerox declares that the radio equipment model VersaLink ® C405 is in compliance with Directive 2014/53/
EU. The full text of the EU declaration of conformity can found at the following internet address: www.xerox.com/ environment_europe
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment.
176 Xerox ® VersaLink ® C400 Color Printer User Guide
• Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
• External radiation from Industrial, Scientific, and Medical (ISM) equipment can interfere with the operation of this Xerox device. If external radiation from ISM equipment interferes with this device, contact your Xerox representative for assistance.
• This is a class A product. In a domestic environment, this product can cause radio frequency interference, in which case the user can be required to take adequate measures.
• To ensure compliance with European Union regulations, use shielded interface cables.
E U R O P E A N U N I O N LO T 4 I M A G I N G E Q U I P M E N T A G R E E M E N T E N V I RO N M E N TA L I N FO R M AT I O N
Environmental Information Providing Environmental Solutions and Reducing Cost
The following information has been developed to assist users and has been issued in relation to the European
Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging Equipment. This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency.
In scope products are Household and Office equipment that meet the following criteria:
• Standard monochrome format products with a maximum speed less than 66 A4 images per minute
• Standard color format products with a maximum speed less than 51 A4 images per minute
Environmental Benefits of Duplex Printing
Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption. The Lot 4 Imaging Equipment agreement requires that on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the duplex function has been auto enabled, during the setup and driver installation. Some Xerox models below these speed bands may also be enabled with 2-sided printing settings defaulted on at the time of install. Continuing to use the duplex function will reduce the environmental impact of your work. However, should you require simplex/1-sided printing, you may change the print settings in the print driver.
Paper Types
This product can be used to print on both recycled and virgin paper, approved to an environmental stewardship scheme, which complies with EN12281 or a similar quality standard. Lighter weight paper (60 g/m²), which contains less raw material and thus saves resources per print, may be used in certain applications. We encourage you to check if this is suitable for your printing needs.
Xerox ® VersaLink ® C400 Color Printer User Guide 177
ENERGY STAR
The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models, which help to reduce environmental impact. Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website: www.energystar.gov
The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
The ENERGY STAR Imaging Equipment Program is a team effort between United States, European Union, and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction printers, personal computers, and monitors. Reducing product energy consumption helps combat smog, acid rain, and long-term changes to the climate by decreasing the emissions that result from generating electricity.
ENERGY STAR settings are preset on Xerox ® equipment at the factory to switch to Power Saver modes after 2 minutes from the last copy or print.
Note: This is a network printer with automatic 2-sided printing and USB or network connectivity.
Power Consumption and Activation Time
The amount of electricity that a device consumes depends on the way the device is used. This device is designed and configured to enable you to reduce your electricity usage.
Power Saver modes are enabled on your device to reduce energy consumption. After the last print, the device transitions to Ready mode. In this mode, the device can print again immediately. If the device is not used for a specified period, the device transitions to Low Power mode, then to Sleep mode. In these modes, to enable reducedpower consumption, only essential functions remain active. The device takes longer to produce the first print after it exits the Power Saver modes than it takes to print in Ready mode. This delay is the result of the system waking up and is typical of most imaging devices on the market.
To save power, you can enable Auto Power Off mode on your device. If Auto Power Off mode is enabled, you can configure the mode as follows: mode and Sleep mode timeouts have elapsed.
elapsed. The device also powers off if Fax, USB Drive, and Wired and Non-Wired Network have not been activated.
To change the Power Saver settings, refer to the User Guide at www.xerox.com/office/VLC400docs . For further assistance, contact your System Administrator or refer to the System Administrator Guide .
To enable Auto Power Off mode, contact your System Administrator. For details, refer to the System Administrator
Guide at www.xerox.com/office/VLC400docs .
178 Xerox ® VersaLink ® C400 Color Printer User Guide
To learn more about Xerox participation in sustainability initiatives, go to: www.xerox.com/environment .
Note: Changing the default Power Saver activation times can result in an overall higher energy consumption of the device. Before you turn off Power Saver modes or set a long activation time, consider the increase in device power consumption.
Default Power Saver Settings
This device is ENERGY STAR ® -qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The transition time from Ready mode to Low-Power mode can be set up to 60 minutes. The default value is 1 minute.
The transition time from Low-Power mode to Sleep mode can be set up to 60 minutes. The default value is set at 1 minute. The total transition time from Ready mode to Sleep mode can take up to 60 minutes.
To change the Power Saver settings, contact your system administrator or refer to System Administrator Guide at www.xerox.com/office/VLC400docs .
EcoLogo Certified to Office Machines CCD-035
This product is certified to EcoLogo standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the EcoLogo criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies. EcoLogo was established in 1988 to help consumers find products and services with reduced environmental impacts. EcoLogo is a voluntary, multi-attribute, and lifecycle-based environmental certification. This certification indicates that a product has undergone rigorous scientific testing, exhaustive auditing, or both, to prove its compliance with stringent, third-party, environmental performance standards.
G E R M A N Y
Germany - Blue Angel
RAL, the German Institute for Quality Assurance and Labeling, has awarded this device the Blue
Angel Environmental Label. This label distinguishes it as a device that satisfies Blue Angel criteria for environmental acceptability in terms of device design, manufacture, and operation. For more information, go to: www.blauer-engel.de
.
Blendschutz
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren
Gesichtsfeld platziert werden.
Lärmemission
Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779.
Xerox ® VersaLink ® C400 Color Printer User Guide 179
Importeur
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland
T U R K E Y RO H S R E G U L AT I O N
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”
“EEE yönetmeliğine uygundur.”
E U R A S I A N E C O N O M I C C O M M U N I T Y C E RT I F I C AT I O N
Russia, Belarus, and Kazakhstan are working to establish a common customs union, the Eurasian
Economic Community, or EurAsEC. The Eurasian Economic Community members anticipate sharing a common regulatory scheme and common EurAsEC certification mark, the EAC Mark.
R E G U L ATO RY I N FO R M AT I O N FO R 2 . 4 - G H Z A N D 5 - G H Z W I R E L E S S N E T W O R K A DA P T E R S
This product contains a 2.4-GHz and 5-GHz Wireless LAN radio transmitter module that complies with the requirements specified in FCC Part 15, Industry Canada RSS-210, and European Council Directive 2014/53/EU.
Radio Frequency (RF) output power of this device will not exceed 20 dBm in either frequency band.
Operation of this device is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
O Z ON E R E L E A S E
This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume.
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a wellventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment . In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe .
180 Xerox ® VersaLink ® C400 Color Printer User Guide
Safety Certification
This device is certified by the following agencies using the following safety standards.
Underwriters Laboratories Inc. (US/Canada)
Underwriters Laboratories Inc. (Europe)
ND D
UL 60950-1, 2nd Edition, 2014-10-14
CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 2014-10
IEC 60950-1:2005 + A1:2009 + A2:2013 EN 60950-
1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013
Xerox ® VersaLink ® C400 Color Printer User Guide 181
Material Safety Data Sheets
For Material Safety Data information regarding your printer, go to:
• North America: www.xerox.com/msds
• European Union: www.xerox.com/environment_europe
For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts .
182 Xerox ® VersaLink ® C400 Color Printer User Guide
Recycling and Disposal
This appendix contains:
Xerox ® VersaLink ® C400 Color Printer User Guide 183
All Countries
If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities. Perchlorate Material:
This product may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply. For more information, go to www.dtsc.ca.gov/hazardouswaste/perchlorate .
184 Xerox ® VersaLink ® C400 Color Printer User Guide
North America
Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-
XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment , or for recycling and disposal information, contact your local authorities.
Xerox ® VersaLink ® C400 Color Printer User Guide 185
European Union
Some equipment may be used in both a domestic/household and a professional/business application.
D O M E S T I C / H O U S E H O L D E N V I R O N M E N T
Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge. Please contact your local disposal authority for information.
In some member states, when you purchase new equipment, your local retailer may be required to take back your old equipment free of charge. Please ask your retailer for information.
P R O F E S S I O N AL / B U S I N E S S E N V I R O N M E N T
Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures.
Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information.
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C O L L E C T I O N A N D D I S P O S A L O F E Q U I P M E N T A N D B AT T E R I E S
These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
For proper treatment, recovery, and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the
Directive 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
Business Users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Disposal Outside of the European Union
These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
B AT T E RY S YM B O L N O T E
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive.
B AT T E RY R E M OVA L
Batteries should only be replaced by a manufacturer-approved service facility.
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Other Countries
Please contact your local waste management authority to request disposal guidance.
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Key Features
- Home & office Laser Colour
- 600 x 600 DPI
- Printing colours: Black, Cyan, Magenta, Yellow
- A4 36 ppm
- Duplex printing Direct printing
- USB port Wi-Fi Ethernet LAN Near Field Communication (NFC)
- LCD Built-in display
- Maximum duty cycle: 80000 pages per month
- Total number of input trays: 1 Total input capacity: 700 sheets Total output capacity: 250 sheets
- Internal memory: 2048 MB Built-in processor 1050 MHz