<b>Problem solving guide </b>. Miele H 5961 B

Problem solving guide

With the aid of the following guide, minor problems can be easily corrected without contacting Miele.

If you cannot resolve a problem following these instructions please contact Miele

Service.

,

Do not attempt to open the appliance casing yourself!

Installation, maintenance and repairs may only be carried out by a suitably qualified and competent person in strict accordance with current national and local safety regulations.

Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.

Problem Possible cause and remedy

The display is dark. – Check whether the time display is set so that it does not show in the display (see "Settings - Time (of day) display").

The oven does not heat up.

– Check whether the mains fuse has tripped. If it has not tripped, contact a qualified electrician or the Miele Service Department.

– Check if the system lock

0 has been activated.

– Check whether the demo programme mode has been activated (see "Settings - Showroom programme").

A noise can be heard after a cooking programme.

– Check whether the mains fuse has tripped. If it has not tripped, contact a qualified electrician or the Miele Service Department.

The cooling fans remain switched on after the end of a cooking programme (see "Settings - Cooling fan run-on").

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Problem solving guide

Problem

The top lighting is not working.

The side lighting is not working.

Cakes and biscuits are not cooked properly after following the times given in the chart.

Cakes and biscuits are browning unevenly.

Possible cause and remedy

^ Disconnect the appliance from the electricity supply:

Switch off and unplug at the socket, or disconnect the fuse, or switch off at the isolator as appropriate.

^ Turn the lamp cover a quarter turn anti-clockwise to release it and then pull it downwards to take it out.

^ Replace it with a new halogen lamp (Osram 66725 AM/A,

230 V, 25 W, G9).

^ Refit the lamp cover and turn it clockwise to secure it.

^ Reconnect the appliance to the mains electricity supply.

^ Disconnect the appliance from the electricity supply:

Switch off and unplug at the socket, or disconnect the fuse, or switch off at the isolator as appropriate.

^ Remove the shelf runners.

^ Use the lever supplied to release the lamp cover from its frame.

^ Replace it with a new halogen lamp (Osram 66725 AM/A,

230 V, 25 W, G9).

^ Push the lamp cover back into its retainers, and replace the shelf runners.

^ Reconnect the appliance to the mains electricity supply.

– Check that the correct temperature has been set.

– Check whether there has been a change to the recipe.

The addition of more liquid or more eggs makes a moister mix which would need longer to cook.

There will always be a slight unevenness. If browning is very uneven check that the correct temperature was set and that the correct shelf level was used.

With conventional heat

V the material and colour of the tin used plays an important role. Light coloured, shiny tins are less suitable.

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Problem solving guide

Problem

There are spots like rust on the catalytic surfaces.

Possible cause and remedy

When roasting on the rack, the circulating air sometimes picks up spices, which are then deposited on the oven interior walls. These residues are not removed by catalytic cleaning, and should be removed while fresh with a mild solution of hot water and washing-up liquid applied with a soft brush.

Safety switch-off has been activated.

The appliance will be ready for use again after it has been switched off and then back on again.

"Maximum operating duration reached" appears in the display.

The oven has automatically switched itself off after a cooking programme.

A fault code appears in the display: F + a number

The oven switches off automatically to save energy if, at the end of an Automatic programme or a cooking programme with Automatic switch-off, no other cooking function is selected within a certain time period.

The oven is ready for use again when you switch it on.

You can rectify the faults with the following codes yourself:

– Fault 54: The food probe is faulty.

The message will go out as soon as the food probe is removed from the oven. A replacement can be ordered from your Miele Dealer or the Miele Spare Parts

Department.

For all other fault codes please contact the Miele Service

Department.

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