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Check the Connection between the Unit and Computer
CHECK 1 Is the interface cable compatible with the unit and computer?
Interface cable compatible with this unit is USB cable.
USB cable
Use a shielded cable.
If the USB cable becomes disconnected
If the USB cable becomes disconnected, even only once during the unit's operation, then printing and scanning may be disrupted.
If this occurs, check the USB cable and ensure that it is securely connected, then restart the computer.
CHECK 2 Is the interface cable connected securely?
Check if the interface cable is securely plugged into the connectors of the unit and computer. It is also advisable to ensure that the connector pins are not bent.
Reference: See "INSTALLING THE SOFTWARE" in the
Operation Manual for more details on interface connection.
CHECK 3 Are any other USB peripherals being connected along with the unit?
If other USB peripherals are connected through the same hub, disconnect them to see if the problem still exists.
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Key Features
- Print, scan, and copy functions in one compact device
- High-quality prints with a resolution of up to 1200 x 1200 dpi
- Fast printing speed of up to 20 pages per minute
- Automatic duplex printing for double-sided output
- Versatile paper handling options with a 250-sheet paper tray and a multi-purpose tray
- Convenient USB and network connectivity for easy sharing
- Energy-efficient operation with a low Typical Electricity Consumption value