Check Your Computer. Toshiba E-STUDIO202S

4

Check Your Computer

Reference:

Plug and Play Screen does not Appear

CHECK 1 Is there enough computer memory or hard disk space?

To use this unit, you must have an adequate amount of hard disk space. If there is insufficient hard disk space, delete unnecessary files to increase the free space of the hard disk. If there is insufficient memory, close unnecessary applications to increase memory available for printing or scanning. If you are still unable to print or scan, install more memory into your computer.

CHECK 2 Is your hard disk fragmented?

When data is frequently stored/deleted, the hard disk may become fragmented causing a reduction in printing or scanning speed. In this case it is recommended to defragment your hard disk. You may use the Windows tools or a commercially available hard disk defragmenting tool.

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Plug and Play Screen does not Appear

If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on the power of both devices, follow the steps below to verify that the USB port is available.

1

Click the "start" button, click "Control Panel", and then click "Performance and Maintenance".

• On Windows Vista, click the "start" button, click "Control

Panel", and then click "System and Maintenance".

• On Windows 98/Me/2000, click the "Start" button, select "Settings", and then click "Control Panel".

2

Click "System", click the "Hardware" tab, and click the "Device Manager" button.

• On Windows Vista, click the "Device Manager", and if a message screen appears asking you for confirmation, click "Continue".

• On Windows 2000, double-click the "System" icon, click the

"Hardware" tab, and click the "Device Manager" button.

• On Windows 98/Me, double-click the "System" icon and click the "Device Manager" tab.

• "Universal Serial Bus controllers" will appear in the list of devices.

Note

If the "System" icon does not appear on Windows

Me, click "view all Control Panel options" to view it.

3

Click the ( ) icon beside the "Universal Serial Bus controllers".

Two items will display, your Controller chipset type and

Root Hub. If these items appear, you can use the USB port. If the "Universal Serial Bus controllers" shows a yellow exclamation point or does not appear, you must check your computer manual for USB troubleshooting or contact your computer manufacturer.

4

When you make sure that the USB port is enabled, install the software, referring to "INSTALLING THE

SOFTWARE" in the Operation Manual.

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Failed to Install the Driver (Windows 2000/XP)

If the driver cannot be installed under Windows 2000/XP, check your computer's settings according to the following procedure.

1

Click the "start" button, and then click "Control

Panel".

On Windows 2000, click the "Start" button, select

"Settings", and then click "Control Panel".

2

Click "Performance and Maintenance", and then click "System".

On Windows 2000, double-click the "System" icon.

3

Click the "Hardware" tab, and then click the "Driver

Signing" button.

The following dialog box will open.

4

Check the "What action do you want Windows to take?" ("File signature verification" on Windows

2000).

If the option "Block" has been selected for your computer, then the driver will not be installable. Select the option "Warn" and then install the driver as explained in "INSTALLING THE SOFTWARE" in the

Operation Manual.

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