Error Message Appears on PictBridge (Wireless LAN) Compliant Device. Canon PIXMA MG6850, PIXMA MG6851, PIXMA MG6853, PIXMA MG6840, Pixma MG6852, PIXMA MG6800 series

Error Message Appears on PictBridge (Wireless LAN) Compliant

Device

The following errors may occur when you print directly from a PictBridge (Wireless LAN) compliant device.

Follow the instructions below to resolve them.

Note

• This section describes errors that appear on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on other brands of PictBridge (Wireless LAN) compliant devices, check the support code (error number) on the touch screen and take the appropriate action to clear the error.

List of Support Code for Error

• For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer to the instruction manual of the device. For other device problems, contact the manufacturer.

Error Message on

PictBridge

(Wireless LAN)

Compliant Device

"Printer in use"

What to Do

"No paper"

"Paper Error"

"Paper jam"

If the machine is printing from the computer or warming up, wait until it finishes.

When it is ready, the machine starts automatically.

If the machine is not printing from a computer or warming up, check the support code on the touch screen and take the appropriate action to resolve the error.

List of Support Code for Error

Load paper and select Continue* in the display of your PictBridge (Wireless LAN) compliant device.

* Alternatively, load paper and tap OK on the touch screen of the machine to resume printing.

If the paper output tray is not closed, check the support code on the touch screen and take the appropriate action to resolve the error.

List of Support Code for Error

Select Stop in the display of your PictBridge (Wireless LAN) compliant device to stop printing.

Remove the jammed paper, load new paper, tap OK on the touch screen, and try printing again.

"Printer cover open" Close the operation panel on the machine.

"Waste tank full"/"Ink absorber full"

The ink absorber is nearly full.

Check the support code on the touch screen and take the appropriate action to resolve the error.

List of Support Code for Error

959

"No ink"/"Ink cassette error"

Check the support code on the touch screen and take the appropriate action to resolve the error.

List of Support Code for Error

"Ink Error" Check the support code on the touch screen and take the appropriate action to resolve the error.

List of Support Code for Error

"Hardware Error"

"Printer error"

Check the support code on the touch screen and take the appropriate action to resolve the error.

List of Support Code for Error

An error requiring servicing may have occurred.

Turn off the machine and unplug it.

Plug in the machine again and turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

960