Solutions to Common Problems. Electrolux 316471400, 316471110, EI30GF55G - 30" Gas Range, 30" FREE-STANDING GAS WAVE-TOUCHTM RANGE 316471110, EI30GF55GS - 30 Inch Gas Range, EW30GF65GB - 30" Gas Range, 316471113, EW30GF65GS - 30" Gas Range, EW30GF65G - 30'' Gas Range

58

Solutions to Common Problems

Before you call for service

, review the following list. It may save you time & expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

Problem

Appliance is not level

Cannot move appliance easily.

Appliance must be accessible for service

Surface burners do not light

Before you call

Solution

• Be sure floor is level, strong & stable enough to adequately support appliance.

• If floor is sagging or sloping, contact a carpenter to correct the situation.

• Poor installation. Place oven rack in center of oven.

Place a level on the oven rack. Adjust leveling legs at base of appliance until the oven rack is level.

• Kitchen cabinet alignment may make appliance appear not level. Be sure cabinets are square & have sufficient room for appliance clearance.

• Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible.

• Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over carpet.

• Surface control knob has not been completely turned to (lite). Push in and turn the surface control knob to lite until burner ignites and then turn control knob to desired flame size.

• Burner ports are clogged. With the burners OFF, use a small-gauge wire or needle to clean ports. See section for complete instructions.

• Appliance power cord is disconnected from outlet. Be sure power cord is securely plugged into the electrical outlet.

• Electrical power outage.

Surface burner flame burns half way around.

• Burner ports are clogged. With the burner OFF, clean ports by using a small-gauge wire or needle.

• Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is full. Dry the burners thoroughly and follow instructions under section.

Questions or for service call: 1-877-4ELECTR (1-877-435-3287)

Solutions to Common Problems

59

Problem

Surface burner flame is orange.

Oven does not operate

Entire appliance does not operate

Oven light does not work

Poor baking results

Before you call

Solution

• Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue

• In coastal areas, a slightly orange flame is unavoidable due to salt air

.

• Be sure the oven controls are set properly for the desired function. See Setting Oven Controls in this Use & Care

Guide or read the instructions “Entire appliance does not operate” in this checklist.

• The time of day is not set. The time of day must first be set in order to operate the oven. See “Setting the clock at power up” in the Getting Started section.

• Be sure power cord is plugged correctly into electrical outlet.

• Service wiring is not complete. Contact your dealer, installing agent or authorized service agent.

• Electrical power outage. Call your local electric company for service.

oven lights” section in this Use & Care Guide.

• Many factors affect baking results. Make sure the proper oven rack position is used. Center food in the oven & space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipe's recommended temperature or baking time. If you feel the oven is too hot or cool, see “Adjusting Your Oven Temperature” in the

Setting Your Preferences section of this Use & Care

Guide.

Questions or for service call: 1-877-4ELECTR (1-877-435-3287)

60

Solutions to Common Problems

Problem

Oven smokes excessively during broiling

Flames inside oven or smoking from oven vent

Oven control panel beeps & displays any F code error (for example F10, F11, F13, F14,

F15, F20, F23, F25, F30, F31 or F90)

Before you call

Solution

• Control not set properly. Follow broiling instructions under

Setting Oven Controls.

• Meat too close to the broil burner. Reposition the broil rack to provide proper clearance between the meat & the element. Preheat the broil burner for searing.

• Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean.

• Insert on broiler pan wrong side up & grease not draining.

Always place grid on the broiler pan with ribs up & slots down to allow grease to drip into pan (some models).

• Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently. Old grease or food spatters cause excessive smoking.

• Excessive spillovers in oven. For example this will happen for pie spillovers or large amounts of grease left on the oven bottom. Wipe up excessive spillovers before starting oven. If flames or excessive smoke are present see “About broiling” in the

Setting Oven Controls

section.

• Oven control has detected a fault or error condition.

Press

CANCEL to clear the display & stop beeping.

Try the bake or broil feature again. If the F code error repeats, remove power supply to appliance, wait 5 minutes and then repower the appliance and set clock for the time of day. Try the bake or broil feature again.

If the fault recurs, record fault and call for service.

Questions or for service call: 1-877-4ELECTR (1-877-435-3287)

Notes

61

62

Notes