DIGIPASS Authentication for Epic Hyperspace Administrator Guide Troubleshooting
6.1
DIGIPASS Authentication Module Installation Problems
The installation program for the DIGIPASS Authentication Module will usually complete the following tasks automatically. However, if it fails in these tasks for some reason, an error message will be displayed during installation. These steps can then be followed to complete the installation manually.
If you have trouble running the authentication server and the DIGIPASS Authentication Module for the first time, following these steps may help you track down the problem and fix it manually.
6.1.1
Checking File Placement
The following files must be placed in the directory they are listed under. If they have been moved to another directory, or incorrectly copied, the DIGIPASS Authentication Module will not function correctly.
Table 1: Installation Structure of DIGIPASS Authentication for Epic Hyperspace
Folders and Files Description
<programs_folder>\VASCO\DIGIPASS Authentication for Epic Hyperspace
DIGIPASS Authentication Module Configuration
Center.exe
DIGIPASS Authentication Module Configuration
Wizard.exe
DPAuth4EHS.dll
AAL3CSWrapper.dll
Epic.Core.Authentication.dll
GUI64.dll
Iconv.dll ikaal3seal.dll
Libeay32.dll
Libxml2.dll msvcr110.dll msvcr120.dll
PPDIGIPASSPlugin_Common64.dll
PPDIGIPASSPlugin_EPIC64.dll
ProcCore64.dll regCA.ibd
Ssleay32.dll
StdGUI64.dll
Vdsconfig.dll
Vdscore.dll
Vdscrypto.dll
Vdsdata.dll
Vdsdatamodel.dll
Vdsnetwork.dll
Vdsprocess.dll
Vdsseal.dll
Zlib1.dll
DIGIPASS Authentication for Epic Hyperspace
Configuration Center
DIGIPASS Authentication for Epic Hyperspace
Configuration Wizard
DIGIPASS Authentication for Epic Hyperspace Module
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