DIGIPASS Authentication for Epic Hyperspace Administrator Guide
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Technical Support
Technical Support
If you encounter problems with a VASCO product please do the following:
1.
Check whether your problem has already been solved and reported in the Knowledge Base at the following URL:
http://www.vasco.com/support
.
2.
If there is no solution in the Knowledge Base, please contact the company which supplied you with the
VASCO product.
If your supplier is unable to solve your problem, they will automatically contact the appropriate VASCO expert.
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DIGIPASS Authentication for Epic Hyperspace Administrator Guide Index
Index
1
1-step challenge/response authentication enabling .......................................................................... 49
2
2-step challenge/response authentication enabling .......................................................................... 48
A authentication modes
2-Step Challenge/Response login ..................................... 12
One-Step Challenge/Response login ................................. 12
Response-only login ........................................................ 12
Virtual DIGIPASS login ...................................................... 12 authentication server............................................................ 11 case sensitivity ................................................................ 42 configuring ...................................................................... 42 default domain ................................................................ 43 default domain, changing master domain .......................... 43 default domain, setting default domain in policy ................ 43 policy, login with OTP only................................................ 43
Windows user accounts, configuring ................................. 42
C configuring authentication .................................................... 34 configuring tracing ............................................................... 35
D
DIGIPASS Authentication for Epic Hyperspace ........................ 10
DIGIPASS Authentication Module installation problems .................................................. 51, 53 overview ......................................................................... 10
DIGIPASS Authentication Module Configuration Center ........... 31
DIGIPASS Authentication Module terminology ........................ 11 document conventions ........................................................... 7
Dynamic User Registration ................................................... 42
I
I
Installing DIGIPASS Authentication .................................... 57
IDENTIKEY Appliance / IDENTIKEY Virtual Appliance ............... 10
Installing DIGIPASS authentication software requirements ..................................................... 18
Installing DIGIPASS Authentication
Configuration Wizard ....................................................... 57
Pre installation tasks........................................................ 57
Software Requirements.................................................... 57
Installing DIGIPASS Authentication for Epic Hyperspace pre-installation tasks ....................................................... 19
P
Password Autolearn ............................................................. 43
R response-only authentication enabling ......................................................................... 48
S server connection management backup ........................................................................... 14 primary ........................................................................... 14 servers and connections configuration .................................. 31 standard server setup .......................................................... 15 support information ............................................................. 57
T troubleshooting checking file placement ................................................... 51
DIGIPASS Authentication Module installation problems 51, 53
W
Windows user name resolution
Dynamic User Registration ............................................... 42
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