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108
Section G - Ice and Water Dispenser
Testing the Dispenser
General Information
1. During normal operation, certain components can fail independently with no cascading effect to other ice and water related components. These components are listed below: a. Water Valve b. Auger Motor c. Cube/crush Solenoid
2. During normal operation, other components fail with a cascading effect. These components are listed below with the related disabled components:
a. Freezer Door Switch – disables Auger
Motor, Cube/crush solenoid, Flapper
solenoid
b. Paddle Micro-switch – disables Water
Valve, Auger Motor, Cube/crush solenoid,
Flapper solenoid, automatic led illumination
c. Flapper Solenoid – disables Auger Motor,
Cube/crush solenoid
d. Flapper Micro-switch – disables Auger
Motor, Cube/crush solenoid
3. During normal operation, the dispenser pocket will be lit by a pair of LED’s on the ice and water module. The LED’s can be set to be on 100% of the time thru the UI or on when the paddle is pressed for ice or water.
Verify that the LED’s function properly prior to entering service mode below.
4. Definitions:
a. ERF2500++ – main board located under
the refrigerator behind the lower front panel
b. UI – User interface above the dispenser
c. Ice and Water module – single paddle subassembly located behind the UI.
Service Mode
5. Enter service mode by pressing and holding
Freezer Down “-“ and Freezer Up “+” keys simultaneously
6. If service mode cannot be accessed, go to
Section 1 of the troubleshooting flowchart.
7. Press Fresh Food “+” to advance thru the menu options; press “ON/OFF” to actuate function
8. Perform the following tests;
Test
8 Water Valve
10 Auger Motor
10a Auger Motor
Switch Closed
11 Cube/Crush
Solenoid
24 Freezer Door
Switch
28 Paddle
Microswitch
36a Flapper microswitch
36b Flapper solenoid and microswitch
Passing Result
Valve actuates.
Auger runs with freezer door closed.
Auger stops when freezer door switch is held closed and auger motor switch is allowed to open.
Solenoid pulls in (requires ice bucket to release).
Displays “OP” for open and
“CL” for closed.
Displays “ON” when pressed and “OFF” when released.
Displays “OP” when flapper is opened manually.
Flapper actuates, latches and displays “OP”.
9. Follow the direction given below for individual failures: a. Fail Test 8 only, go to Section 2.
b. Fail Test 10 only, go to Section 3.
c. Fail Test 11 only, go to Section 4.
d. Fail Test 24 only, go to Section 5.
e. Fail Test 28 only, go to Section 6.
f. Fail Test 36a only, go to Section 7.
g. Fail Test 36b only, go to Section 8.
h. Fail led function only, go to Section 9.
10. Follow the direction given below for multiple failures: a. Fail Tests 8, 10 and 11, go to Section 10.
b. Fail Tests 10, 11 and 24, go to Section 11.
c. Fail Tests 28, 36a and led function, go to
Section 12.
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Table of contents
- 2 Safe Servicing Practices - All Appliances
- 6 Important safety instructions
- 6 Electrical information
- 7 Location
- 7 Installation clearances
- 7 Door opening
- 7 Guidelines for final positioning of your refrigerator
- 7 To level cabinet using the front rollers
- 8 To level the doors using the lower hinge
- 8 Removing The Doors
- 11 Door Handle Mounting Instructions
- 12 Connecting The Water Supply
- 12 About your refrigerator’s water supply
- 12 What you will need
- 12 To connect wate supply to rear of refrigerator
- 13 Section B - Refrigerator Cabinet
- 13 Understanding features and terms
- 14 To change the position of a shelf
- 14 Shelf Features
- 14 Drawers
- 14 Crispers
- 15 Crisper humidity control
- 15 Meat Keeper
- 15 Special items rack
- 15 Doors
- 15 Storage bins
- 16 Accessories
- 16 Tall bottle retainer
- 16 Can rack
- 16 Extra shelf
- 16 Pizza rack
- 16 Dairy compartment
- 17 Priming the water supply
- 17 To prime the water supply system
- 17 Ice maker operation & care
- 17 Using the ice maker after installation
- 17 Turning the ice maker on and off
- 18 Ice maker/dispenser tips
- 18 Cleaning the ice maker
- 18 To clean the ice maker
- 18 Remove and empty the ice storage bin if
- 19 Locating the filters
- 19 Water filter
- 19 Air filter
- 19 Replacing the air filter
- 19 Replacing the water filter
- 19 Ordering replacement filters
- 20 More about your advanced water filter
- 20 NSF tests & certification results
- 20 water filter
- 21 Ideas for storing foods
- 21 Ideas for saving energy
- 22 Normal Operating Sounds & Sights
- 22 Understanding the sounds you may hear
- 23 Protecting your investment
- 24 Care & cleaning tips
- 24 Vacation & moving tips
- 25 Replacing light bulbs
- 26 Before you call
- 26 Running your refrigerator
- 27 Temperatures are too cold
- 27 Temperatures are too warm
- 28 Water/Moisture/Frost inside refrigerator
- 29 Automatic Ice Maker
- 30 Ice Dispenser
- 30 Water Dispenser
- 31 Odors in refrigerator
- 31 Opening/Closing OD doors/drawers
- 32 Section C - Electrical Components
- 32 Electrical Grounding
- 32 Compressor Electrical Components and Circuits
- 32 Solid state relay
- 32 Overload protector
- 33 Run capacitor
- 33 Compressor start circuit
- 34 Compressor run circuit
- 34 Compressor Operating Characteristics
- 34 Compressor Electrical Check
- 34 Compressor Electrical Components for VCC models
- 35 The Power Input Electronic Control (Inverter)
- 35 To check/replace the Inverter
- 35 VCC Control blocl diagram
- 36 Compressor
- 37 Perimeter and Mullion Hot Tube
- 37 Evaporator Fan and Motor Assembly
- 37 To remove evaporator fan motor
- 38 Defrost Thermostat
- 38 To test the defrost thermostat
- 38 To remove the defrost thermostat
- 38 Defrost Heater
- 38 To remove the defrost heater
- 40 Section C - Electronic Control System
- 40 Example 1 IQ-TOUCH (Version B)
- 40 Example 2 Wave-Touch (Version A)
- 40 Description
- 40 Damper Assembly
- 40 Freezer Temperature Control
- 40 Fresh Food Temperature ontrol
- 40 Defrost heater
- 40 Defrost termination thermostat (DTT)
- 40 Standard Compressor
- 40 Evaporator fan
- 40 Condenser fan
- 40 Air filter
- 40 Sensors
- 40 Fresh Food lights
- 41 Alarm
- 41 Control, Main board
- 41 Control, user interface
- 41 Numeric Display
- 41 Version A (Example 1)
- 41 Version B (Example 2)
- 41 Show Room Setting
- 41 Temp Mode/Temp Display
- 41 Alarms and Signals
- 41 Temperature Alarm
- 41 Alarm condition
- 41 Reset button
- 42 Door Ajar LED (Flashing Green)
- 43 Show Room Setting
- 43 Activation
- 43 Deactivation
- 43 Active function
- 43 Advance into Defrost Cycle Manually
- 43 Activation
- 43 Deactivation
- 44 Wave-Touch
- 44 1st Level - Sleep Mode
- 44 2nd Level - Awakened Display Mode
- 44 3rd Level - User Variable Options
- 44 Setting cooling temperatures
- 45 Alarms
- 45 Sabbath Mode
- 46 IQ-Touch
- 46 Setting cooling temperatures
- 46 Alarms
- 47 Wave-Touch/IQ-Touch graphic displays
- 48 Performance Data
- 49 Wiring Diagrams
- 52 Service Diagnostics Mode
- 52 Activation
- 52 Deactivation
- 52 Operation
- 52 Startup Procedure
- 52 AC Load Testing
- 52 Test 1 - Standard Compressor Test
- 53 Test 2 - Defrost Heater Test
- 53 Test 3 - Fresh Food Compartment Lighting Test
- 53 Test 8 - Water Valve, Wate Dispenser only
- 53 Test 9 - Freezer Compartment Lighting Test
- 53 Test 10 - Auger Motor
- 53 Test 11 - Cube/Crush Solenoid
- 53 DC Load Testing
- 53 Test 38 - VCC Compressor
- 53 Test 15 - Evaporator Fan
- 53 Test 22 - Damper Test
- 53 Digital Input Test
- 53 Test 23 - Fresh Food Door
- 53 Test 24 - Freezer Door
- 53 Test 26 - DTT (Defrost Limit Switch)
- 53 Test 28 - Dispenser Paddle Test
- 53 Test 36 - Ice Door Test
- 53 Test 29 - Fresh Food Thermistor
- 53 Test 30 - Freezer Thermistor
- 53 Test 33 - Ambient Thermistor
- 54 Firmware Versions
- 54 Test 34 - What software is on the control boards
- 54 Manual Defrost
- 54 Show Room Mode
- 55 Notes
- 56 Control Removal and Installation
- 59 Food Compartment Light Switch
- 59 Freezer Compartment Light Switch
- 59 Lighting Control
- 60 Temperature Resistance Chart
- 62 Section D - Air Circulation
- 62 Automatic Defrost Models
- 62 Principals of Automatic Defrost Operation
- 62 Air Circulation Patterns
- 63 Section E - Refrigeration System
- 63 Definitions
- 63 Recovery
- 63 Recycling
- 63 Reclaim
- 63 Safety Warnings
- 63 Compressor Testing
- 63 Charging Sealed Systems
- 64 Soldering
- 64 Basic Components
- 64 Perimeter Hot Tube
- 64 Refrigerant Cycle
- 64 Lor or High Side Leak or Undercharge
- 65 Testing for Refrigerant Leaks
- 65 Checking for Internal (Hot Tube) Leaks
- 66 Compressor Replacement
- 66 To flush the system
- 66 To use dry nitrogen to flush the system
- 66 To use refrigerant to flush the system
- 67 Installing a New Compressor
- 69 Evaporator Replacement
- 70 Heat Exchanger Replacement
- 70 To replace the heat exchanger
- 72 Perimeter Hot Tube Repair Kit
- 72 Bypassing Perimeter Hot Tube - Step
- 72 Installing the Heater Wire - Step
- 73 Condenser Replacement
- 74 Filter-Drier Installation
- 74 Evacuating and Recharging
- 75 Equipment needed
- 75 Installing Evacuation and Recharging Equipment
- 75 Evacuating System
- 76 Charging the System
- 76 Final Leak Test
- 78 Section E - R-134a Service Information
- 78 Verify Refrigerant Type in the System
- 78 Dedicated Equipment
- 78 R-134a Refrigeration Systems
- 78 Miscibility of R-134a and Ester Oil
- 79 Water in the Refrigeration System
- 79 Vacuum Pump Maintenance
- 80 Refrigerant Leaks
- 80 Leak Detection
- 81 HFC-134a, CFc-12 Pressure Temperature Chart
- 81 Inhalation Toxicity
- 81 Cardiac Sensitization
- 82 Spills or Leaks
- 82 Skin or Eye Contact
- 83 Combustility of HFC-134a
- 83 Leak Testing
- 83 Bulk Delivery and Storage
- 83 Filling and Charging Operations
- 83 Refrigerany Recovery Systems
- 83 Thermal Decomposition
- 84 Section F - Ice Maker
- 84 Rear Mounted Ice Maker
- 84 Front Cocer
- 84 Ice Maker Components
- 84 Ice Mold
- 84 Mold Heater
- 84 Ice Stripper
- 84 Ice Ejector
- 84 Water Valve Assembly
- 85 Thermostat
- 85 Sensing Arm & Linkage
- 85 Timing Stitches
- 85 Thermal Cut-out (TCO)
- 85 Timing Cam and Coupler
- 85 Timing Gear
- 85 Motot
- 86 On/Off Switch
- 86 Wiring
- 86 Installing Water Supply Line to Ice Maker
- 86 Test Cycling Ice Maker
- 86 Water Valve Switch - Water Fill Volume
- 86 Parts Replacement
- 87 To replace front cover
- 87 To replace ice stripper
- 87 To replace fill trough
- 87 To replace ejector blades
- 88 To replace motor
- 88 To replace water fill switch
- 88 To replace hold switch
- 88 To replace ice maker control arm shutoff switch
- 88 To replace ice maker thermostat
- 88 To replace thermal cutout (TCO)
- 89 To replace ice mold and heater
- 89 Fault Diagnosis
- 89 Complaint - Ice Maker Fails to Start
- 89 Complaint - Ice Maker Fails to Complete Cycle
- 90 Complaint - Ice Maker Fails to Stop at End of Cycle
- 90 Complaint - Ice Maker Produces Undersized Ice Pieces
- 91 Ice Maker Testing Procedures
- 91 Operating Cycle
- 91 Operating Cycle Illusttations - Manual Cycle
- 91 Operating Cycle Illusttations - Electrical
- 98 Operating Cycle Illusttations - Manual
- 101 Ice Maker Wiring Diagram (Enlarge View)
- 102 Section G - Ice and Water Dispenser
- 102 Ice Dispenser Container and Rail Assembly
- 102 Dispenser Auger Motor and Solenoid Assembly
- 102 To remove auger motot
- 102 To test auger motor
- 102 To remove solenoid assembly
- 103 To test solenoid assembly
- 103 To remove lamp socket and light bulb
- 103 Ice Auger and Crusher Assembly
- 104 To remove crusher blades
- 104 Ice ad Water Dispenser Assembly
- 104 Seven Selection Dispenser
- 104 Gaining Access
- 105 Dispenser Operation
- 107 To replace ice door and/or door spring
- 107 To replace solenoid
- 108 Testing the Dispenser
- 108 General Information
- 108 Service Mode
- 109 Sections
- 120 Section H - Water System
- 120 Water Systems
- 120 Water Valve
- 120 PureSource Water Filters
- 121 Water Tanks
- 121 Illustration - Front Filter System
- 122 To test the water fill system
- 122 Resistance Check
- 122 Voltage Check
- 122 Digital Meter
- 122 Voltage drop from meter
- 122 Valve Coil
- 122 Voltage readings at primary and secondary coil
- 122 No water at door
- 122 Diode Kit
- 122 Checking Water
- 122 Ice Maker Valve
- 123 Chilled Water Valve
- 123 Low/no voltage at coil(s)