To create a mail domain that uses an external database:. Ipswitch V12
IMail Server v12 is a powerful email server solution designed to meet the needs of businesses of all sizes. It offers a comprehensive set of features, including anti-spam and anti-virus protection, secure email delivery, and easy-to-use administration tools. IMail Server v12 is designed to be reliable, scalable, and secure, making it an ideal choice for businesses looking to improve their email communication and security.
Advertisement
Advertisement
IMail v12 Administrator Help
After you have verified the System DSN that points to the database you want to use, you can configure an external database.
Note: The external database can reside locally with the IMail Server.
Configuring an External User Database
The connection between IMail Server and an external user database is accomplished via a dynamic link library (DLL file). IMail Server includes a sample .dll file (ODBCUSER.DLL). This
DLL uses the ODBC method, but can be modified to support other external database methods. The complete source code for this DLL is provided upon request from Ipswitch.
When you configure an external user database, IMail Server creates an ODBC database that holds tables configured with the correct fields. The fields are identified in the Table Name text box. After the database is created and the ODBC system data source name is established in the ODBC Source Administration tool (located in the Windows Control Panel), you can use the database to store user authentication information and user properties. This information can be managed through IMail Administrator, including adding and deleting users.
Important: When using an external database, any IMail service you run (except the Log
Server) must be set up from the Windows Control Panel Services application so the account that IMail Server runs under has access to the external database.
To create a mail domain that uses an external database:
1 In IMail Administrator, click Domain > Domain Properties.
2 In the User Database section, select External Database from the User Database type list box.
3 Click the Configure button. A domain options page appears.
External Database Implementation DLL. Enter the full path to the odbcuser.dll installed on your local server or the path of a .DLL that supports the functions:
GetUserEntry, SetUserEntry, DeleteUserEntry, AuthorizeUser, GetFirstUserEntry, and
GetNextUserEntry. (These are defined in the odbcuser.h file.)
ODBC System Data Source Name (DSN). Enter the source name for the database where the user information is stored. IMAILSECDB is the default name that the ODBC link uses.
Important: For users using SQL 7.0 or above, enter the following information after the ODBC
System Data Source Name box:
DSN_NAME;UID=<username>;PWD=<password>.
The user name and password need to be the User ID and password for the SQL database and not an
IMail Server account.
Table Name. Enter the table name within your ODBC database. Leaving "[default]" in this text box will use your domain name as the table name. All periods will be replaced with underscores.
137
IMail v12 Administrator Help
Example:
If you use the Data Source Name IMAILSECDB and the username AUGUSTA and password
GEORGIA, the correct format of the ODBC System Data Source Name box is:
IMAILSECDB;UID=AUGUSTA;PWD=GEORGIA
Table name. Enter the database table name. If the field is blank or contains [default], the host name is used with dots replaced by underscores. The Table name cannot begin with a number.
Enable Multiple Connections to allow multiple connections from the external database to IMail Server.
Maximum Number of Connections to set the maximum number of connections from the external database to IMail Server.
Save. Click this button to save your settings.
Cancel. Click Cancel to exit without saving changes.
Configuring an NT/AD database
Use this page to configure your NT or Active Directory database. See also Using the Windows
NT/AD Domain Name. Enter the name of your NT or Active Directory domain name.
NT Database.
Machine name of Domain Controller. Enter the machine name for your Domain
Controller.
Active Directory Database
Important: To hide Active Directory users from the IMail Server, under user properties, add
the word "built-in" in the front of the user description. Example. (on page 55)
Use Active Directory. Select the check box to use Active Directory.
Naming Context. If the Active Directory check box is selected, the naming context will be pulled from the Root DSE Directory Service Entry. If you choose to not use the default naming context, you can enter one of your choice.
Save. Click to save your settings.
Cancel. Click to cancel your settings and return to the Domain Properties page.
Related Topic
Example of Active Directory "built-in" (on page 55)
138
IMail v12 Administrator Help
Example of Active Directory "built-in"
The example below will hide User1 from the IMail Server as a valid user.
1 Go to Start > Control Panel > Administrative Tools > Active Directory (AD) Users
and Computers.
2 Select AD container with users.
3 Right click specified user that you would like to hide from the IMail Server, and select
Properties.
4 Enter the word
"built-in"
into the Description field.
5 Click "OK"
Note:
"built-in"
must be at the front of the description text box. Trailing words are permitted.
Related Topics
Domain Properties (on page 42)
Configuring NT/AD Database (on page 55)
Deleting an IMail Domain
How to get here
Use the domain options to delete a mail domain.
Search box. Enter a domain name or part of a domain name that you want to search for in the list of available domains, then click Search.
139
IMail v12 Administrator Help
Clear. Click Clear to reset the domain search results list to display all available domains.
Name list. Click a domain name or multiple domain names to delete the domain(s).
Add. Click Add to create a new domain on IMail Server. For more information, see
Adding a New IMail Domain (on page 48).
Delete. Select a domain or multiple domains that you want to delete from the
Domains list, then click Delete to delete the domain(s).
Related Topics
Domain Properties (on page 42)
Adding a Virtual Host (adddomain.exe)
AddDomain.exe is a utility for adding virtual domains. It can be used to simply add a single domain, but is especially useful in a batch file to add multiple domains.
Basic Command Syntax and Example
Usage:
adddomain -h Hostname -i IPAddress -t TopDir
[-a Aliases -u IM | NT | External -x MaxMBXSize -s MaxMBXMsgs -r MaxUsers] adddomain -h Hostname -m
[-t TopDir -a Aliases -x MaxMBXSize -s MaxMBXMsgs -r MaxUsers] adddomain -h Hostname -i IPAddress -t TopDir -u External
[-e DLLFilename -o ODBC_DSN -n TableName] adddomain -h Hostname -delete adddomain -f Filename
Examples:
1 In the following example, since the -e, -o,or -n options are not specified, the external database relies on the default “values %“Imail_top dir”%odbcuser.dll , IMAILSECDB, and
[default] accordingly: adddomain -h newhost1 -i virtual -u external
2 The following command populates an external database with settings of C:\mydll.dll,
IMAILSECDB, and [default]: adddomain -h newhost2 -i virtual -u external -e C:\mydll.dll
3 The following example changes an existing host (notice the -m for modify) to use an
ODBC Data Source Name (DSN) of MyNewDSN. If the other fields of -e and -n were
140
IMail v12 Administrator Help
previously set, they will be preserved. If the other fields of -e and -n were not previously set, they will be set with the default values: adddomain -h ExistingHost -m -u external -o MyNewDSN
-n
-x
-s
-f
-a
-u
-e
-o
4 If you need to specify a DSN other than ‘IMailSecDB,’ or you need to specify a userID and password (required when setting up a DSN to connect to an SQL database), use the -o switch : adddomain -h ExistingHost -m -u external -o IMailSecDB;UID=MyUser;
PWD=MyPassword
5 The following example shows how to add a new virtual host (or virtual host with an IP ) using an external database: adddomain -u external -t C:\IMail\newdomain_com -i virtual
-o IMailSecDB;UID=sqluser;PWD=sqlpassword -n table_name
6 Adddomain.exe supports the following command line options:
Command Function
-h
-i
-t
Fully qualified host name; must match the IMail official host name
IP address or virtual IP address for an IP-less host
Path (full or relative) to the top directory for the domain
-m Command to modify existing settings instead of creating new ones
Alias list for a host
User data base to use (IMail, NT, or external)
Path to external database implementation DLL
External database ODBC system Data Source Name (DSN )
External database table name
Default max mailbox size (in kbytes).
Default max number of messages for mailbox.
Path to the file containing the settings to modify
-r Maximum number of users allowed on this host.
-delete Removes the virtual host.
141
IMail v12 Administrator Help
Note: AddDomain.exe does not warn when assigning already claimed IP addresses to new hosts. Assigning an already used IP address to another host will orphan the original host without warning.
Setting the IP Address for a Virtual Host
If you use a virtual IMail domain with an IP Address , all capabilities of regular IMail Server mail domains are available to virtual domains with IP addresses. The only limitations of virtual
IMail domains with IP addresses are:
Each virtual domain requires its own unique IP address.
In Microsoft Windows, this requires the extra step of adding an IP address in the Windows NT
TCP/IP configuration in the Control Panel (Network Connections > Local Area Connections
> Properties > TCP/IP Protocol > Advanced). proper DNS entries for your mail domain(s). If you use a virtual IP address, the MX record (in
DNS) for the mail domain must point to a real IP address.
Setting Up a Virtual Host Without an IP Address
If you use a virtual IMail domain without an IP Address, IMail Server assigns the virtual IP address. This method lets you have a virtual mail domain without an IP address. After you set up a virtual IMail domain, use an MX record in your DNS to point the virtual mail domain to a real IP address.
Important: Whether you use a real IP address or a virtual IP address, you need to make the proper DNS entries for your mail mail domain(s). If you use a virtual IP address, the MX record
(in DNS) for the mail domain must point to a real IP address.
There are several limitations to a virtual IMail domain without an IP address:
Users must log in to mail accounts on the mail domain by specifying their User ID as userid@virtualhost, where userid
is the User ID and virtualhost is the host name. This associates the IMail Server with the correct virtual IMail domain.
LDAP server does not work with virtual IMail domains that do not use an IP address.
When to use IP-less Virtual IMail Domains
Virtual IMail domains without IP addresses are recommended when you have a shortage of IP addresses or when you want to forward all mail for a domain to a user at another domain.
Example:
Your primary domain is called abracadabra.com. You want all mail that is sent to merlin.com to be forwarded to [email protected]. To accomplish this:
142
IMail v12 Administrator Help
1 Set up a virtual IMail domain without an IP address for merlin.com and do not create any users for merlin.com.
2 Set up a nobody alias (on page 211) for merlin.com pointing to a user ID on
abracadabra.com. All mail to any user at merlin.com is sent to the specified user at abracadabra.com (in this case, [email protected]).
User Administration
How to get here
Use the Users Administration properties to search for users in the selected domain, access and edit user properties, add new users, or delete existing users. Columns can be sorted allowing Admins, or Disabled Users to sort to the top. Two utilities have been added to this page to allow Renaming a Username and Resetting a users password without going to
User Properties.
Domain: Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
Search Box. Requires entering a minimum of two characters, and the search will automatically begin narrowing the list of users. The search assumes a wildcard automatically after the characters entered. Search target includes both the "Username" and "Full Name" columns as criteria for search selection.
Note: Column Titles when clicked will sort the user list for the current session only.
Refreshing the page will reset to Username sorting. Example. Clicking on the "Disabled" column heading twice will sort all the disabled users to the top of the page.
User Image Icons.
Displays for users with System Administrator permissions.
Displays for users with Domain Administrator permissions.
Displays for users with List Administrator permissions.
Displays for all normal users, with no Administrative permissions.
Displays for disabled users.
User List
Username list. Click a username to modify the User Properties.
Full Name. Full name as entered in User Properties page.
System Admin. This column displays whether or not the specific user is set up as a
System Administrator on the User Properties page.
Domain Admin. This column displays whether or not the specific user is set up as a
Domain Administrator on the User Properties page. A domain administrator
143
IMail v12 Administrator Help
List Admin. This column displays whether or not the specific user is set up as a List
Administrator on the User Properties page.
Enabled. This column displays whether or not the user's account is active or disabled, as set up on the User Properties page.
Rename Username Utility. Utility link to allow renaming a Username.
Change Password Utility. Utility link to allow changing a users password.
Tip: The user count configured on the Domain Properties page DOES NOT include Root.
Add. Click Add to create a new user to the current domain. If the maximum number of users is reached, the button will be grayed out. For more information, see Adding a New IMail User
(on page 166). The maximum number of users is configured on the Domain Properties page.
Edit. Select and highlight a user, then click Edit to update an existing user.
Delete. Select a user that you want to delete from the current domain, then click Delete to delete the user.
Related Topics
Adding an IMail User (on page 166)
Deleting an IMail User
Adding Users Using Adduser.exe (on page 440)
Default User Settings (on page 117)
Creating Config_CommonAddrBook.cgi
Change Password
Domain Name (Official Host Name or OHN ). The current domain name used to address mail to the users on the mail domain is displayed.
User ID. Displays the selected user ID (user name) for the email account.
Password. Enter a new password. Passwords are limited in length to 3 to 30 alphanumeric characters and cannot include asterisks.
Confirm Password. Enter the user password a second time to confirm the password.
Save. Click to validate and save new password.
144
IMail v12 Administrator Help
Cancel. Click to not change password.
Related Topics
User Properties
How to get here
Use the User Properties to change a user's settings, such as: user password, user ID, maximum mailbox size and maximum number of mailbox messages, add user to Collaboration, and change other user mailbox properties.
Domain Name (Official Host Name or OHN). The current domain name used to address mail to the users on the mail domain is displayed. For example, company.com is the domain name in the address [email protected].
Domain Name(OHN). This clickable link displays only for existing users. This link will take you to the Domain Properties page.
Username. Enter a unique user ID (user name) for the e-mail account. User IDs are limited in length to 1 to 30 characters and must be created from alphanumeric characters. The User ID cannot include spaces and must be a unique name within the domain you are adding the user to.
Full Name. Enter the user’s First Name and Last Name.
Note: Updating the Full Name within the Web Client will create a Display Name within the users
"preferences.config"
file, and will not update the Web or Console Administration
Full Name. Once a Display Name has been created in the
"preferences.config"
file, updates from the Web or Console Administration will no longer update the Web Client Full
Name. See User Impersonation (on page 478) for updating a user's Web Client Full Name.
Reply To Address. Enter an e-mail address that you want to have IMail Server automatically use as your Reply To mail address. You can leave this text box empty to let recipients of this user’s messages reply to the User ID you entered. You can also enter an e-mail address that omits the domain name, if you are sure the rest of the address is a fully qualified domain name. For example, if the complete e-mail address is [email protected], you can enter [email protected].
Forwarding Address. Enter an e-mail address that you want to have IMail Server automatically forward a user's mail to. forwarding address as
145
IMail v12 Administrator Help
mailbox by preceding the e-mail address with
".,"
allowing no spaces in between.
Maximum Mailbox Size. (0 is default value) Enter the default maximum size (in bytes, KB, MB, or GB) of all the mailboxes in each user account. If the user's Maximum
Mailbox Size is zero, the defaults for the e-mail domain are applied to the user. If the domain's default is also zero, the Maximum Mailbox Size for the user is unlimited. If a new message will cause the total size of all mailboxes in a user's account to exceed the Maximum Mailbox Size value, the mail is returned to the sender.
When the Maximum Mailbox Size value is non-zero, it will override the e-mail domain's default settings. In this case, the 0 value is no longer unlimited for the domain default settings.
The following will occur when a users mailbox is over the Max Mailbox Size:
All new incoming mail will no longer be received, they will get bounced.
New messages can still be sent.
Other users sending messages to a users full mailbox will receive a postmaster message stating the user's mailbox is exceeding the allowed limit.
When users mailbox is below the Max Mailbox Size, it will begin receiving mail again.
Maximum Mailbox Messages. (0 is default value) Enter the default maximum number of messages allowed in each user account. If the user's Maximum Mailbox
Messages is zero, the defaults for the e-mail domain are applied to the user. If the domain's default is also zero, the Maximum Mailbox Messages for the user is unlimited.
When the Maximum Mailbox Messages value is non- zero, it will override the e-mail domain's default settings. In this case, the 0 value is no longer unlimited for the domain default settings.
Note: If the Max Mailbox Messages option is set to 5, and the user's main mailbox already has five messages stored, then the next message sent to the user's main mailbox is bounced.
However, if the next message is sent to a sub-mailbox instead, the message is delivered as long as there are less than five messages currently stored in the sub-mailbox.
Default Message Encoding. Default message encoding used for sending messages.
Default setting is Unicode (UTF-8).
Unicode (UTF-8). Choose this character set for multi-language mail. In IMail, this includes English, Chinese Simplified, Chinese Traditional, French, German, Italian,
Japanese, or Spanish.
English (US-ASCII). For composing e-mail for English-speaking readers, based on the
English alphabet.
Western European (ISO-8859-15). For composing e-mail in French, Italian, German, or Spanish.
146
IMail v12 Administrator Help
Chinese Traditional (BIG5). For composing e-mail in traditional Chinese.
Chinese Simplified (GB2312). For composing e-mail in simplified Chinese.
Japanese (ISO-2022-JP). For composing e-mail in Japanese.
Enable Password Change (selected by default). Select to let the user change his/her password in Web Messaging.
Account Enabled (selected by default). Select to let the user use the e-mail account remotely through POP3 or IMAP4. You can clear this option to disable the account without changing the user's password or removing him/her from the domain.
Require Password Change in Web Client (Not selected by default). This setting when set will require the user to change their password upon the next login.
Note: The system will automatically uncheck this feature, once the user has changed their password.
Access Information Services (selected by default). Select to make the user's LDAP information available in the LDAP database.
Caution: Clearing the Access Information Services check box permanently deletes the user's information from the LDAP database and prevents distribution of user information via the IMail LDAP service. There is currently no method available to hide information within an
OpenLDAP database, except to use this option to clear user information. If you want to show
LDAP information for this user after clearing this option, you must add the LDAP information back into the user information.
Access LDAP Attributes (selected by default). Select to let the user modify his/her
LDAP attributes (name, address, organization, etc.).
Enable Personal Information Management. Enables the use of Calendaring, Notes and Tasks for the specified user.
Important:
"iclient.config"
can control the access of the above tools on a system wide
basis only.
Example:
To enable Calendaring, and disable Notes and Tasks. The domain level or user level
Personal Information Management must be enabled, then modify the following keys in
"iclient.config"
:
<add value="true" Key="EnableAppointments"/>
<add value="true" Key="EnableMeetingRequests"/>
<add value="false" Key="EnableNotes"/>
<add value="false" Key="EnableTasks"/>
147
IMail v12 Administrator Help
Enable Ipswitch Instant Messaging. (Only present if Ipswitch Instant Messaging is installed). Select to let the user have access to Instant Messaging. Clear the check box to disable the user's access.
Enable Web Access. Select to let a user access his/her IMail Web Messaging client.
Enable Archiving. This check box allows the IMail Administrator the control to enable/disable specific users for message archiving.
Tip: The System Setting and Domain Archiving must be enabled for Mail-box Based
Archiving for user-level Archiving to be disabled/enabled.
Tip: For existing domains with users requiring disabling/enabling for archiving, use the
Console Administrator bulk-edit feature. Simply select necessary users on the Users page, and click edit. Any modifications made will update only the selected users.
Note: Disabling Archiving at the domain-level will override all user-level settings.
Web Account Suspended. Automatically becomes enabled if a user's web access becomes suspended from the settings set in the Domain Properties > User Login
Settings. To re-enable web access web access for the user Account Suspended must be manually unchecked.
Note:This feature is controlled on a per domain basis in Domain Properties (on page 42)
under User Login Settings.
Enable Microsoft Exchange ActiveSync. Checked by default. Setting allows a user with a mobile device to synchronize with their web client information for e-mail, contacts, calendars, tasks and notes.
Outlook synchronization is also capable, but requires installing the IMail Collaboration
Client. This enables synchronizing e-mail, contacts, calendars, tasks and notes with mobile devices.
See the Mobile Synchronization Setup (on page 83) for more client help.
Note: Disabling Microsoft Exchange ActiveSync at the User Property Level will disable synchronization for only the specified user.
Tip: For a single user to begin using Microsoft Exchange ActiveSync® there are 3 levels that require Microsoft Exchange ActiveSync® to be enabled: 1) System level, 2) Domain level
(see Domain Properties (on page 42)) and 3) the User level (See User Properties (on
148
IMail v12 Administrator Help
List Administrator Permissions (not checked default). Select to let a user add, modify, or delete any list server mailing list on the mail domain(s) he or she has List
Administrator permissions to.
Domain Administrator Permissions (not checked default). Select to let a user add, modify, or delete users and aliases (except program aliases) on the mail domain (host) he or she has domain administrator permission to.
System Administrator Permissions (not checked default). Select to let a user have full administration capabilities with all IMail features and options. System
Administrators have Domain Administrator and List Administrator permissions.
Lists and Groups Aliases
Lists. Select the available domain's list(s) from the list box to which the user wants to subscribe.
Group Aliases. Select the available domain's group alias(es) from the list box to which the user wants to belong.
(Add to). Select row and click to add.
(Remove from). Select row from user text box and click to remove.
(Add All). Click to add all rows to users text box.
(Remove All). Click to remove all rows from users text box.
Change Password
Depending on the Domain Setting for User Login Settings > Password Strength (on page 42)
which controls the complexity of user passwords. Dialog will display the password strength required when modifying.
Password. Enter a new password. Passwords are limited in length to 3 to 30 alphanumeric characters and cannot include asterisks.
Confirm Password. Enter the user password a second time to confirm the password.
Specify Corresponding Collaboration User
Specify Corresponding Collaboration User. To point a user to an alternate
Collaboration Login Name than the set default.
Note: Leaving the Corresponding Collaboration User blank will allow the default
Collaboration User to be used.
149
IMail v12 Administrator Help
Save. Click to save your settings.
Related Topics
Adding a IMail User (on page 166)
Adding Users Using Adduser.exe (on page 440)
Default User Settings (on page 117)
Domain Default User Settings
How to get here
The Domain Default User Settings are default user values used when creating new user accounts.
Note: Domain Default User Settings override the System Default User Settings.
Domain: Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
Default Maximum Mailbox Size. (Unlimited is default value) In the list box, click select Specify size and enter the default maximum size (in bytes, KB, MB, or GB) of all the mailboxes in each user account or select Unlimited mailbox size for each user.
The following will occur when a users mailbox is over the Max Mailbox Size:
All new incoming mail will no longer be received, they will get bounced.
New messages can still be sent.
Other users sending messages to a users full mailbox will receive a postmaster message stating the user's mailbox is exceeding the allowed limit.
When users mailbox is below the Max Mailbox Size, it will begin receiving mail again. be displayed when users log into the Web client. To turn it off, see Managing the Client Disk
Space Indicator (on page 171).
150
IMail v12 Administrator Help
user settings, it will override the e-mail domain's default settings. In this case, the unlimited value is no longer unlimited for the domain default settings. For more information, see
Adding a New IMail User (on page 166).
Default Maximum Messages. (Unlimited is default value) Enter the default maximum number of messages allowed in each user's mailbox. the user settings, it will override the e-mail domain's default settings. In this case, the unlimited value is no longer unlimited for the domain default settings. For more information,
see Adding a New IMail User (on page 166).
Default Message Encoding. Default message encoding used for sending messages.
Default setting is Unicode (UTF-8).
Unicode (UTF-8). Choose this character set for multi-language mail. In IMail, this includes English, Chinese Simplified, Chinese Traditional, French, German, Italian,
Japanese, or Spanish.
English (US-ASCII). For composing e-mail for English-speaking readers, based on the
English alphabet.
Western European (ISO-8859-15). For composing e-mail in French, Italian, German, or Spanish.
Chinese Traditional (BIG5). For composing e-mail in traditional Chinese.
Chinese Simplified (GB2312). For composing e-mail in simplified Chinese.
Japanese (ISO-2022-JP). For composing e-mail in Japanese.
Enable Password Change (selected by default). Select to let the user change his/her password in Web Messaging.
Account Enabled (selected by default). Select to let the user use the e-mail account remotely through POP3 or IMAP4. You can clear this option to disable the account without changing the user's password or removing him/her from the domain.
Require Password Change in Web Client (Not selected by default). This setting when set will require the user to change their password upon the next login.
Note: The system will automatically uncheck this feature, once the user has changed their password.
Access Information Services (selected by default). Select to make the user's LDAP information available in the LDAP database.
151
IMail v12 Administrator Help
Caution: Clearing the Access Information Services check box permanently deletes the user's information from the LDAP database and prevents distribution of user information via the IMail LDAP service. There is currently no method available to hide information within an
OpenLDAP database, except to use this option to clear user information. If you want to show
LDAP information for this user after clearing this option, you must add the LDAP information back into the user information.
Access LDAP Attributes (selected by default). Select to let the user modify his/her
LDAP attributes (name, address, organization, etc.).
Enable Personal Information Management. Enables the use of Calendaring, Notes and Tasks for the specified user.
Important:
"iclient.config"
can control the access of the above tools on a system wide
basis only.
Example:
To enable Calendaring, and disable Notes and Tasks. The domain level or user level
Personal Information Management must be enabled, then modify the following keys in
"iclient.config"
:
<add value="true" Key="EnableAppointments"/>
<add value="true" Key="EnableMeetingRequests"/>
<add value="false" Key="EnableNotes"/>
<add value="false" Key="EnableTasks"/>
Enable Ipswitch Instant Messaging. (Only present if Ipswitch Instant Messaging is installed). Select to let the user have access to Instant Messaging. Clear the check box to disable the user's access.
Enable Web Access. Select to let a user access his/her IMail Web Messaging client.
Enable Microsoft Exchange ActiveSync®. (Enabled by default) Allows all enabled users for the specified domain to use ActiveSync® for synchronizing mobile devices with their web client information for e-mail, contacts, calendars, tasks and notes.
Outlook synchronization is also capable, but requires installing the IMail Collaboration
Client. Once installed Outlook will synchronize e-mail, contacts, calendars, tasks and notes with their mobile devices.
See the Mobile Synchronization Setup (on page 83) for more information.
Warning: Disabling ActiveSync® at the domain level will disable all ActiveSync® users on the specified domain, overriding the User Property setting.
Tip: For a single user to begin using Microsoft Exchange ActiveSync® there are 3 levels that require Microsoft Exchange ActiveSync® to be enabled: 1) System level, 2) Domain level
(see Domain Properties) and 3) the User level (See User Properties).
152
IMail v12 Administrator Help
List Administrator Permissions (not checked default). Select to let a user add, modify, or delete any list server mailing list on the mail domain(s) he or she has List
Administrator permissions to.
Domain Administrator Permissions (not checked default). Select to let a user add, modify, or delete users and aliases (except program aliases) on the mail domain (host) he or she has domain administrator permission to.
System Administrator Permissions (not checked default). Select to let a user have full administration capabilities with all IMail features and options. System
Administrators have Domain Administrator and List Administrator permissions.
Save. Click to save your settings.
Domain Default Web Client User Options
How to get here
The IMail Administrator has the capability to globally set default Web Client User Options for all new users, to include Viewing, Composing, and Forwarding, Replying & Deleting preferences.
Viewing Web Client User Options
General Options
Display compose shortcut on menu bar. Checked by default. Unchecking this option will remove the Compose New Message button from the main menu and place it under the Action menu dropdown.
Receiving Options
New Mail Check Frequency. Default setting is 10 minutes. Allows the user to define how often their mailbox's are checked for new messages.
Only check for new messages in the Inbox. Default setting is unchecked. For users with large mailboxes and only receive Inbox mail messages. This feature can save computer processing time, for user's that do not receive messages to other sub-folders.
Enable new messages notification pop-up. Default setting is checked. This feature controls the small brief notification pop-up when new messages arrive.
Make the browser tab text blink when new messages arrive. Checked by default.
This feature allows the user to control the number of blinks when a new message arrives.
153
IMail v12 Administrator Help
Number of times to blink the text. By default the browser tab will blink 5 times. This feature allows the user to control the number of blinks when a new message arrives.
Play a sound when new messages arrive. Set by default. This feature allows the user to turn the sound off when new messages arrive.
Viewing Options
Reading Pane Location: Default setting is "Below". This drop down box allows customizing how to display the message to the user.
Note: Beside and Below will split your message list window, and allow previewing of the selected message within the same tab.
None. Selection of a message will open a new tab for message preview.
Beside. Selection of message will open to the right of the message list, within the same tab for message preview.
Below. Selection of message will open below the message list for message preview.
Paging Style. Set to Next, Previous and Numeric Pages by Default. This option allows a multitude of paging options. Select one to best suit your need.
Paging Location. Set to Bottom by default. This option controls the display of the paging location on the message list.
Top
Bottom
Top and Bottom
Number of Items Per Page. Set to 10 by default. This controls the number of messages to display per page of your message list before paging. A scroll bar will appear when page overflows.
Paging Always Visible. Not checked by default. This option controls the paging display. Unchecked, the paging will not display when only one page of messages are present.
Display Text Alongside Paging Buttons. Not checked by default. This option controls the display for the total message count located to the right of the paging control.
Enable Selection Checkbox In Message List. Checked by default. This feature allows selection of a message by use of a check boxes. Unchecked this checkbox will revert to usage of message highlighting with usage of the shift+ key for blocks of messages, or the ctrl+ for multiple random messages on a page. will be turned off. For existing users that have never saved their preferences, they will be treated as a new user with the check box option turned on.
154
IMail v12 Administrator Help
Important: "Check All" will only apply to the currently displayed page for the standard web client.
Show Column Filtering Upon Load. Not checked by default. This will add search filtering capability to the mailbox being displayed. Click on the filter icon to fine tune and narrow your message search.
Display Embedded Images as Attachments. Not checked by default. Embedded images within a message take up a lot of your email storage space and take longer to load for viewing. Checking this option will make all embedded images as mail attachments.
Enable image suppression in messages. Checked by default. This feature will suppress images for all messages. Once the link has been clicked, the images will always display when the message is selected. A link will appear at the top of the message display.
Note: Once this link is clicked, the images will always display when the message is selected.
Enable Javascript suppression in messages. Checked by default. This feature when checked will search all messages and disable any javascript encountered.
Note: Your IMail Administrator may have made this setting a mandatory requirement for all your mail messages, in which the Enable image suppression and Enable Javascript suppression will not display as user options.
Composing Options
Send Messages As Plain Text By Default. Not checked by default. HTML is the default setting to compose your messages. Includes many features such as bold, italic, underlining, multiple fonts, multiple colors, bullets, numbering, etc. Checking this option will compose your message using no formating.
Show the CC Field By Default. Checked by default. Select this checkbox to always display the CC field when composing a new message.
Show the BCC Field By Default. Not checked by default. Select this checkbox to always display the BCC (Blind Copy) field when composing a new message.
Save a copy of the Message in the Sent Folder. Checked by default. Choose this option if you wish to keep copies of your messages in the Sent folder.
Automatically add recipients as contacts. Not checked by default. Choose this option if you wish to automatically add recipients to your Contacts when sending new messages.
155
IMail v12 Administrator Help
Enable Recipient Auto-Suggestion. Checked by default. Choose this option to automatically suggest message recipient names as you type them in the "To" text box when writing a new message. If the recipient exists in your contacts, a drop down containing the complete name appears.
Note: This feature is not available in the Lite Client, due to the large bandwidth requirement.
Include Recipient Groups in Auto-Suggestion. Checked by default. This option when selected will include contact groups for selection from the "To" text box when writing a new message.
Show a warning before sending messages with a blank subject. Checked by default. This option controls the warning pop-up when a message is sent without a subject.
Show a warning before sending messages that contain attachment words but
have no attachment. Checked by default. This option is designed to assist in reminding users when a document contains references of an attachment, when an attachment does not exist.
Auto-Save To Draft Frequency. Default is 10 minutes. This option controls the message auto-saving to drafts feature. This number is the amount of minutes between each save to drafts when composing a message.
Note: To turn Auto-Save off completely, set the Auto-Save To Draft Frequency to zero.
Forwarding Options
Include Original Message When Forwarding. Checked by default. This check box will include the original message when forwarded.
Include Original Attachments When Forwarding. Checked by default. This check box will include the original attachments when forwarded.
Include Signature When Forwarding. Checked by default. This option will insert the user's signature when forwarding.
Replying Options
Include Original Message When Replying. Checked by default. This check box will include the original message in your reply.
Include Original Attachment When Replying. Unchecked by default. This will include all original attachments when replying.
Include Signature When Replying. Checked by default. This option will insert the user's signature when replying.
Deleting Options
Show a Confirmation dialog before Deleting Messages. Set by default. Select this check box to have a request for confirmation before deleting the selected message(s).
Deleting. Radio button options.
Upon deletion, move messages to the Deleted folder. Set by default. Select this option to move deleted messages to the Deleted folder. These messages remain in
156
IMail v12 Administrator Help
the folder until you purge them by selecting one or more messages and clicking the
Delete button.
Upon deletion, purge messages from the system. Select this option to completely remove deleted messages. Purged messages are deleted from the server and cannot be recovered.
Reporting Options
The Spam Reporting tab is only available for email customers with IMail Premium Servers.
Customers with IMail Standard Servers will not display this tab option.
Show a confirmation dialog before reporting messages. Checked by default. This option ask for a confirmation before reporting the message as spam.
Spam Reporting Options (select one)
After reporting, do nothing to message. This option will report the message as spam and will be delivered to your Inbox as regular mail.
After reporting, delete message. Set by default. This option will report the message as spam and then delete the message.
After reporting, move message. Default is Spam. This option will report the message as spam and then move your message to another folder. If no folder is selected a default Spam folder will be created. Select from the drop down text box to move your spam messages to an alternate mail folder.
Note: When a mail folder is not selected from the drop down text box, then a Spam folder will be created after saving.
Contact Options
Default List Sort. Set to Display Name by default. This option controls the sort option for your contacts when initially displayed.
Calendaring Options
Show a confirmation dialog before deleting appointments and tasks. Set by default. Unchecking this option will suppress the confirmation prompt when deleting calendar appointments and tasks.
Enable Reminders. Set by default. Unchecking this option will suppress all calendar reminders.
Day Start Time. Set to 5am by default. This option controls the actual start time of the day to display on the Day Calendar.
Day End Time. Set to 10pm by default. This option controls the actual end time of the day to display on the Day Calendar.
157
IMail v12 Administrator Help
Note: Click Show 24 Hours to display (located at bottom of page of the Day Calendar) all hours of the day on the Day Calendar.
Workday Start Time. Set to 8am by default. This option controls the work day start time by setting a darker contrast on the Day Calendar.
Workday End Time. Set to 5pm by default. This option controls the work day end time by ending the darker contrast on the Day Calendar.
Minutes per Row. Set to 30 minutes by default. This option controls the number of minutes between each displayed row.
Number Of Days to Display in Multi-Day. Set to 3 by default. This option control the total number of days to display when using the Multi-Day function. An option found in the top right corner of the main Calendar page.
First Day of the Week. Default is Automatically Determined. This option controls which day of the week to display for the week. (e.g. United States uses Sunday as the first day of the week)
Initial View. Default is Day. This option controls the initial calendar view when tab is displayed. Options are Day, Week or Month.
Save. To save any changes made.
Microsoft Exchange ActiveSync Users
How to get here
Microsoft Exchange ActiveSync® Users by Domain
To allow the IMail Administrator capability to enable / disable multiple ActiveSync® users at a time, this domain User List is sorted by users with enabled ActiveSync® users listed first, followed by the disabled users.
Name. The unique User ID (user name) of the users e-mail account.
ActiveSync® Enabled. (Yes / No) User properties check box for allowing usage of
ActiveSync® for a single user.
Tip: For a single user to begin using Microsoft Exchange ActiveSync® there are 3 levels that require Microsoft Exchange ActiveSync® to be enabled: 1) System level, 2) Domain level
(see Domain Properties) and 3) the User level (See User Properties).
Enable. Select a user(s) and click Enable to allow ActiveSync® usage for a user.
Disable. Select a user(s) and click Disable to turn off ActiveSync® usage for a user.
Related Topics
158
IMail v12 Administrator Help
Microsoft Exchange ActiveSync® (on page 81)
User Utilities
How to get here
Domain: Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
The User Utilities page gives you access to:
Use Domain User Changes (on page 159) to set global settings for all of the current
domains user accounts.
Import NT Users (on page 68) from the NT Database to add them to the IMail
Database, if a domain uses the IMail Database for user mail accounts.
Using Find Orphans (on page 162) to locate an orphan directory in the IMail Users
directory.
Set Default "Reply To" (on page 163) to set the domain portion of the Reply To address
to be the same for all users on the current domain.
Delete Messages by Date (on page 163) to delete messages for all users by a specified
date.
Mailbox Size Report (on page 164) displaying all user's mailbox sizes by domain.
Related Topics
Deleting Old Messages (immsgexp.exe) (on page 164)
Sending Mail to All Users (mailall.exe) (on page 165)
Exporting Users to File (on page 162)
Domain User Changes
How to get here
You can use Domain User Changes to set or unset specific settings for all user accounts for the current domain.
Domain: Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
Maximum Mailbox Size. Choose from the following three options:
No change. Select this option to indicate no change from the settings indicated on the Standard User Settings page.
Use the default setting for the domain. Select this option to use the domain's default setting.
Specify size. If you select this option, enter the numerical amount in the text box and select either bytes, KB, MB, or GB from the list box.
159
IMail v12 Administrator Help
Maximum Mailbox Messages. Choose from the following three options:
No change. Select this option to indicate no change from the settings indicated on the Standard User Settings page.
Use the default setting for the domain. Select this option to use the domain's default setting.
Specify size. If you select this option, enter the numerical amount in the text box and select either bytes, KB, MB, or GB from the list box.
Encoding. Default message encoding used for sending messages. Default setting is
Unicode (UTF-8).
Unicode (UTF-8). Choose this character set for multi-language mail. In IMail, this includes English, Chinese Simplified, Chinese Traditional, French, German, Italian,
Japanese, or Spanish.
English (US-ASCII). For composing e-mail for English-speaking readers, based on the
English alphabet.
Western European (ISO-8859-15). For composing e-mail in French, Italian, German, or Spanish.
Chinese Traditional (BIG5). For composing e-mail in traditional Chinese.
Chinese Simplified (GB2312). For composing e-mail in simplified Chinese.
Japanese (ISO-2022-JP). For composing e-mail in Japanese.
Enable Password Change. Options are No Change, Yes, and No. Select No Change if you want the settings to remain the same as noted in the Allow Password Change option on the User Properties page. Select Yes to allow users to change passwords remotely. Select No to prevent all users from changing their passwords remotely.
Grant Account Access. Options are No Change, Yes, and No. No Change indicates users keep the existing settings as noted in the Grant Account Access option on the
Standard User Settings page. Select Yes to let users access their e-mail accounts remotely through POP3 or IMAP4 . Select No to prohibit users from accessing their accounts remotely through POP3. This allows you disable accounts without changing users' passwords or removing them from the system.
Access Information Services. Options are No Change, Yes, and No. Select No
Change if you want the settings to remain the same as noted in the Access
Information Services option on the Standard User Settings page. Select Yes if you want to globally provide user information provided in LDAP settings. Select No to prevent the distribution of any information about users through LDAP, if you have the LDAP server running.
Enable Web Access. Options are No Change, Yes, and No. Select No Change if you want the settings to remain the same as those specified in the Allow Web Access option on the Standard User Settings page. Select Yes to let users access their IMail
Web Messaging client and IMail Web Calendaring. Select No to prevent users access to their accounts remotely via the Web.
Enable Personal Information Management. Options are No Change, Yes, and No.
Select No Change if you want the settings to remain the same as those specified in the Allow Personal Information Management option on the Standard User Settings page. Select Yes to let users access their IMail Web Calendaring, Notes and Tasks through the Web Client. Select No to prevent users access.
160
IMail v12 Administrator Help
Save. Click Save to run utility.
Cancel. Click Cancel to exit without running utility.
Importing Windows NT Users
How to get here
If a host uses the IMail Database for user mail accounts, you can import users from the NT
Database and add them to the IMail database on the Import NT Users page.
Note: This differs from actually using the Windows NT Database, in that although the users keep their same user IDs, Administrators are required to set a default required password for importing these NT Users into the IMail database. Users can change the password after they have been imported.
Domain. Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
Import NT User Options
Initial Password. Use this text box to enter an initial password setting for users being imported.
Note: The password must be between 3 and 15 characters.
Confirm password. Use this text box to confirm the password setting for users being imported.
Add as Collaboration User. Select this check box to enable a User or Users selected from the Username list to access the Collaboration tools.
Add as Ipswitch Instant Messaging User. Select this check box to enable a User or
Users selected from the Username list to access Ipswitch Instant Messaging.
Existing Users on the NT Database
Search Box. Requires entering a minimum of two characters, and the search will automatically begin narrowing the list of users. The search assumes a wildcard automatically after the characters entered.
Username. This column lists the usernames of all users imported from the NT database. You can click on the link under the username to access the user's User
Properties.
Full Name. This column lists the display names of the users.
161
IMail v12 Administrator Help
Import. To add a user and password, select a user from the list by selecting the check box next to the Username, enter the initial password and the confirm password, and click Import.
Cancel. Click the Cancel button to return to the Utility page.
Related Topics
Using the Windows NT Database (on page 67)
Exporting Domain Users to File
The "Export Users to File" utility can be accessed using the IMail Console Administration under Utilities.
Related Topics
Finding Orphan Mail Accounts
How to get here
Use this page to find and delete any mail account that has a directory in the IMail Users directory whose user has been deleted from the user list.
Domain. Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
Orphan Mail Options
User Directory. Displays the directory in which the mail accounts reside.
Initial Password. Use this text box to enter an initial password setting for users being imported.
Note: The password must be between 3 and 15 characters.
Confirm password. Use this text box to confirm the password setting for users being imported.
Add as Collaboration User. Select this check box to enable a User or Users selected from the Username list to access the Collaboration tools.
Add as Ipswitch Instant Messaging User. Select this check box to enable a User or
Users selected from the Username list to access Ipswitch Instant Messaging.
Orphan mail accounts on the domain.
Search Box. Requires entering a minimum of two characters, and the search will automatically begin narrowing the list of users. The search assumes a wildcard automatically after the characters entered.
162
IMail v12 Administrator Help
Username. This column lists IMail User folders that no longer exist in User
Administration list.
Delete. Deletes selected Username(s) that still have existing user folders.
Import. Click this button to import orphaned accounts back into your user database.
Cancel. Click this button to return back to Utility page without running utility.
Set "Reply To" Address
How to get here
You can use this page to set the domain portion of the Reply To address to be the same for all users on the current domain.
Domain. Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
Reply To Address. Use the text box to enter the domain portion of the Reply To address for all users on the current domain.
Warning: This utility will not only set the domain name, but will also reset the Username to its User Account name.
Save. Click this button to run the utility to change all "Reply To" addresses.
Cancel. Click this button to cancel and return to User Utility page.
Deleting Messages by Date
How to get here
Use this page to delete messages for all users by a specified date.
Domain. Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
You can choose one of two options to choose the age of messages to delete:
Number of Days. Select this option and enter the number of days that a message can exist before being deleted. For example, if you enter 14, all messages that are more than 14 days old will be deleted.
Date. Select this option and enter a specific date (or choose the date from the calendar), after which all existing messages older than this date will be deleted.
Delete. Click this button to run utility and delete the selected messages.
163
IMail v12 Administrator Help
Cancel. Click this button to return to Utility page without running utility.
Caution: Deletion affects ALL user mailboxes not just the INBOX.
Mailbox Size Report
How to get here
Use this page to display mailbox sizes for individual users by domain. Click a user to display the selected user's file directory.
Domain: Shows the current selected domain. From the drop down you can pick any of the domains available to this administrative user account.
Mailbox Size Report
Username. Displays all users for the selected domain.
Mail Folder Size (MB). Displays total mailbox size for each user. Select this user to display the user's file directory.
Deleting Old Messages (immsgexp.exe)
"immsgexp.exe" is a utility that deletes messages older than a specified number of days.
Basic Command Syntax
immsgexp -t startdirectory
-d #of_days_to_save
-m specific_mailbox
-f fully_qualified_path_to_mailbox (cannot be used with -t and -m)
The
"startdirectory"
will be scanned search only
"specific_mailbox"
and any message older than
"#of_days_to_save"
will be deleted.
Option -f gives capability to delete
"#of_days_to_save"
from a
"fully_qualified_path_to_mailbox"
.
Warning: -t option cannot be used with the -f option.
Warning: -m option will be ignored if used with the -f option.
A log of exYYMMDD.log (or exYYMMDD.### if .log already exists) will be created and log which directories/mailboxes were scanned, how many messages were deleted, and the amount of disk space saved (by file and directory).
Examples:
164
IMail v12 Administrator Help
The following command deletes all messages in the
"C:\Program
Files\Ipswitch\IMail"
directory that are more than 60 days old. immsgexp -t"C:\Program Files\Ipswitch\IMail" -d60
The following command deletes all messages in the "spam" mailbox located in the c:imail directory that are more than 60 days old. immsgexp -t"C:\Program Files\Ipswitch\IMail" -mspam.mbx -d60
The following command deletes messages in the
"sent"
mailbox of the User "jdoe" that are more than 90 days old. immsgexp -d90 -f"C:\Program Files\Ipswitch\IMail\jdoe\sent.mbx"
immsgexp.exe command line options
Command Function
-t The directory containing the mailboxes from which messages will be deleted.
-d
-m
-f
The number of days that a message will remain on the server before it is deleted.
The name of the mailbox from which messages will be deleted.
Full path to the specific mailbox.
Warning - Cannot be used with the -t option.
Warning - The -m option will be ignored when using this option.
Sending Mail to All Users (mailall.exe)
Mailall.exe is a command line utility that sends mail to all users on a particular host or on all hosts on the IMail system.
Basic Command Syntax
mailall -h hostname|ALL> -f sender -d [-s Subject] <FullPathToMessageFile>
Examples: mailall -h myhost -f admin@myhost -s "Admin note" C:\mailnotes.txt
The above example sends the file mailnotes.txt to all users on myhost. The message is from admin@myhost; the Subject is Admin Note.
Alias1=|mailall -h myname -d
The preceding example creates a program alias that is used to send mail to all users on the myname host. Then, you can send a message to [email protected], and it will go to everyone on the myname host. When an e-mail is sent to the program alias, the executable program is invoked and the entire contents of the message is passed as the text for the
"mailall.exe" message.
165
IMail v12 Administrator Help
Command
-h hostname
-h ALL
-f sender
Function
The -h parameter is required. Use it to enter the hostname.
The -h parameter is required. Use this command to specify all hosts on the
IMail system.
Specifies what address appears in the From field. A value is required if you are using a text file that has no From header line.
This is an optional parameter that specifies the content of the Subject field. -s subject
-d Optional. Use -d to delete the source files when mailing is complete.
FullPathToMessageFile This parameter is required.
Adding an IMail User
How to get here
Use the User Properties to change a user's settings, such as: user password, user ID, maximum mailbox size and maximum number of mailbox messages, add user to Collaboration, and change other user mailbox properties.
Domain Name (Official Host Name or OHN). The current domain name used to address mail to the users on the mail domain is displayed. For example, company.com is the domain name in the address [email protected].
Domain Name(OHN). This clickable link displays only for existing users. This link will take you to the Domain Properties page.
Username. Enter a unique user ID (user name) for the email account. User IDs are limited in length to 1 to 30 characters and must be created from alphanumeric characters. The User ID cannot include spaces and must be a unique name within the domain to which you are adding the user.
Full Name. Enter the user’s First Name and Last Name.
Note: Updating the Full Name within the Web Client will create a Display Name within the users
"preferences.config"
file, and will not update the Web or Console Administration
Full Name. Once a Display Name has been created in the
"preferences.config"
file, updates from the Web or Console Administration will no longer update the Web Client Full
Name. See User Impersonation (on page 478) for updating a user's Web Client Full Name.
Password. Enter a new password. Passwords are limited in length to 3 to 30 alphanumeric characters and cannot include asterisks.
Confirm Password. Enter the user password a second time to confirm the password.
166
IMail v12 Administrator Help
Maximum Mailbox Size. (Unlimited is default value) Enter the default maximum size (in bytes, KB, MB, or GB) of all the mailboxes in each user account. If the user's
Maximum Mailbox Size is unlimited, the defaults for the e-mail domain are applied to the user. If the domain's default is also unlimited, the Maximum Mailbox Size for the user is unlimited. If a new message will cause the total size of all mailboxes in a user's account to exceed the Maximum Mailbox Size value, the mail is returned to the sender.
When the Maximum Mailbox Size value is a value other than Unlimited, it will override the e-mail domain's default settings. In this case, the unlimited value is no longer unlimited for the domain default settings.
Maximum Mailbox Messages. (Unlimited is default value) Enter the default maximum number of messages allowed in each user account. If the user's Maximum
Mailbox Messages is unlimited, the defaults for the e-mail domain are applied to the user. If the domain's default is also unlimited, the Maximum Mailbox Messages for the user is unlimited.
When the Maximum Mailbox Messages value is a value other than Unlimited, it will override the e-mail domain's default settings. In this case, the unlimited value is no longer unlimited for the domain default settings. has five messages stored, then the next message sent to the user's main mailbox is bounced.
However, if the next message is sent to a sub-mailbox instead, the message is delivered as long as there are less than five messages currently stored in the sub-mailbox.
Encoding. Default message encoding used for sending messages. Default setting is
Unicode (UTF-8).
Unicode (UTF-8). Choose this character set for multi-language mail. In IMail, this includes English, Chinese Simplified, Chinese Traditional, French, German, Italian,
Japanese, or Spanish.
English (US-ASCII). For composing e-mail for English-speaking readers, based on the
English alphabet.
Western European (ISO-8859-15). For composing e-mail in French, Italian, German, or Spanish.
Chinese Traditional (BIG5). For composing e-mail in traditional Chinese.
Chinese Simplified (GB2312). For composing e-mail in simplified Chinese.
Japanese (ISO-2022-JP). For composing e-mail in Japanese.
User Options
Enable Password Change (selected by default). Select to let the user change his/her password in Web Messaging.
Account Enabled (selected by default). Select to let the user use the e-mail account remotely through POP3 or IMAP4. You can clear this option to disable the account without changing the user's password or removing him/her from the domain.
Require Password Change in Web Client (Not selected by default). This setting when set will require the user to change their password upon the next login.
167
IMail v12 Administrator Help
Note: The system will automatically uncheck this feature, once the user has changed their password.
Access Information Services (selected by default). Select to make the user's LDAP information available in the LDAP database.
Caution: Clearing the Access Information Services check box permanently deletes the user's information from the LDAP database and prevents distribution of user information via the IMail LDAP service. There is currently no method available to hide information within an
OpenLDAP database, except to use this option to clear user information. If you want to show
LDAP information for this user after clearing this option, you must add the LDAP information back into the user information.
Access LDAP Attributes (selected by default). Select to let the user modify his/her
LDAP attributes (name, address, organization, etc.).
Enable Personal Information Management. Enables the use of Calendaring, Notes and Tasks for the specified user.
Important:
"iclient.config"
can control the access of the above tools on a system wide
basis only.
Example:
To enable Calendaring, and disable Notes and Tasks. The domain level or user level
Personal Information Management must be enabled, then modify the following keys in
"iclient.config"
:
<add value="true" Key="EnableAppointments"/>
<add value="true" Key="EnableMeetingRequests"/>
<add value="false" Key="EnableNotes"/>
<add value="false" Key="EnableTasks"/>
Enable Ipswitch Instant Messaging. (Only present if Ipswitch Instant Messaging is installed). Select to let the user have access to Instant Messaging. Clear the check box to disable the user's access.
Enable Web Access. Select to let a user access his/her IMail Web Messaging client.
Enable Archiving. This check box allows the IMail Administrator the control to enable/disable specific users for message archiving.
Tip: The System Setting and Domain Archiving must be enabled for Mail-box Based
Archiving for user-level Archiving to be disabled/enabled.
Tip: For existing domains with users requiring disabling/enabling for archiving, use the
Console Administrator bulk-edit feature. Simply select necessary users on the Users page, and click edit. Any modifications made will update only the selected users.
168
IMail v12 Administrator Help
Note: Disabling Archiving at the domain-level will override all user-level settings.
Enable Microsoft Exchange ActiveSync. Checked by default. Setting allows a user with a mobile device to synchronize with their web client information for e-mail, contacts, calendars, tasks and notes.
Outlook synchronization is also capable, but requires installing the IMail Collaboration
Client. This enables synchronizing e-mail, contacts, calendars, tasks and notes with mobile devices.
See the Mobile Synchronization Setup (on page 83) for more client help.
Note: Disabling Microsoft Exchange ActiveSync at the User Property Level will disable synchronization for only the specified user.
Tip: For a single user to begin using Microsoft Exchange ActiveSync® there are 3 levels that require Microsoft Exchange ActiveSync® to be enabled: 1) System level, 2) Domain level
(see Domain Properties (on page 42)) and 3) the User level (See User Properties (on
List Administrator Permissions (not checked default). Select to let a user add, modify, or delete any list server mailing list on the mail domain(s) he or she has List
Administrator permissions to.
Domain Administrator Permissions (not checked default). Select to let a user add, modify, or delete users and aliases (except program aliases) on the mail domain (host) he or she has domain administrator permission to.
System Administrator Permissions (not checked default). Select to let a user have full administration capabilities with all IMail features and options. System
Administrators have Domain Administrator and List Administrator permissions.
Adding to Lists and Groups
Subscribe to Lists. Select the domain's list(s) from the list box to which the user wants to subscribe.
Add to Group Aliases. Select the domain's group alias(es) from the list box to which the user wants to belong.
Save. Click to save your settings.
Cancel. Click Cancel to exit without saving changes.
Related Topics
169
IMail v12 Administrator Help
Creating Public Mailboxes (on page 394)
Managing Mailboxes (on page 394)
Adding Users Using Adduser.exe (on page 440)
Full Mailbox Notification (on page 73)
Customizing the Notification Message (on page 73)
Add User to Collaboration
How to get here
Add User to Collaboration. This link will only appear if there is no corresponding
Collaboration user.
Account Details. Enter the following information, to create an associated IMail Collaboration user.
Account Name. Enter the user's account name in the text box.
Account E-mail. Enter the user's E-mail account in the text box.
Login Name. Enter the name with which the user logs into the system.
Password. Enter a password for this collaboration user into the text box.
Confirm Password. Re-enter the password for collaboration this user into the text box.
Save. Click to save settings.
Cancel. Click to cancel any modifications.
Related Topics
Deleting an IMail User from Aliases/Lists
Use the Deletion Options page to remove a user from all related aliases and/or all related lists.
Remove corresponding user(s) from all related aliases. Select the check box to remove the user's aliases from IMail.
Remove corresponding user(s) from all related lists. Select the check box to remove the user from all related IMail lists.
Delete. Click to remove the user.
Cancel. Click to cancel your changes and return to the User Administration page.
170
Download
Public link updated
The public link to your chat has been updated. You may view and manage your chat links after registration here.
Document public link
Advertisement
Key features
Anti-spam and anti-virus protection
Secure email delivery
Easy-to-use administration tools
Scalable and reliable
Comprehensive email management
LDAP integration
Collaboration features
Real-time blacklists and whitelists
Support for multiple email protocols
Frequently asked questions
The installation process is described in Chapter 2 of this manual. It involves downloading the software, running the installer, and configuring the server settings.
The system requirements for IMail Server v12 are listed in Chapter 1 of this manual. They include the operating system, hardware specifications, and other software dependencies.
You can create user mail accounts using the IMail Administrator interface. The process is described in Chapter 4 of this manual.
The anti-spam and anti-virus settings are configurable through the IMail Administrator interface. You can find detailed instructions in Chapters 7 and 8 of this manual.
You can manage your email domains using the IMail Administrator interface. You can add, delete, modify and configure domains as per your needs. Chapter 3 of this manual provides details on domain configuration.
IMail Server v12 provides a detailed logging system that can be used to track system activity and troubleshoot issues. Chapter 11 of this user manual provides comprehensive information on logging options and capabilities.
