Ninja BL680REF

Troubleshooting Guide

PROBLEMS

Motor Doesn’t Start or Blade

Assembly Doesn’t Rotate.

Food is Unevenly Chopped.

Food is Chopped Too Fine or is

Too Watery.

Food Collects On Lid or On the

Sides of the Container.

You Cannot Achieve Snow

From Solid Ice.

Motor Base Won’t Stick to

Counter or Table Top.

You get an “Err” Message

POSSIBLE REASONS & SOLUTIONS

Make sure the container is securely placed on motor base.

Make sure the lid is securely on container in the correct position (align arrows).

The appliance is turned “Off”. Press the power button ( ) to turn “On”.

Check that the plug is securely inserted into the electrical outlet.

Check the fuse or circuit breaker.

The unit has overloaded. The appliance will stop and the power light will flash. Unplug and wait approximately 15 minutes before using again.

The unit has overheated. Unplug and wait approximately 15 minutes before using again.

Check to make sure the unit is not overloaded.

Either you are chopping too much food at one time, or the pieces are not of even size and processing smaller amounts per batch.

The food has been over processed. Use Auto-iQ ™ controlled processing.

Pulse button for

The mixture is too thick. Add more liquid.

Do not use ice that has been sitting out or has started to melt. Use ice straight from the freezer.

Start with a few pulses and then go to a continuous blending cycle.

Make sure surface and suction feet are wiped clean. Suction feet will only stick to smooth surfaces. Suction feet WILL NOT stick on some surfaces such as, wood, tile and non-polished finishes.

DO NOT attempt to use appliance when the motor base is stuck to a surface that is not secure, (cutting board, platter, plates, etc.).

Your Ninja is able to detect which jar is on the base. You may be trying to use a program that is not designed for the jar you have installed. The programs will light up indicating which programs are available for each jar.

You have a blinking red light

The unit is not installed properly. For your safety the unit will only be able to be turned on when it is properly assembled. Please refer to the assembly pages of this inspiration guide for assistance.

Replacement Parts

ORDERING REPLACEMENT PARTS

To order additional parts and attachments, please visit our website: www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.

16 1-877-646-5288

Notes

www.ninjakitchen.com

17

Notes

18 1-877-646-5288