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B5800 Branch Gateway overview
System components
The B5800 Branch Gateway system is comprised of the following hardware components.
• B5800 Branch Gateway control unit — B5800 Branch Gateway is supported on the
IP500v2 platform or on the B5800 Branch Gateway hardware platform which is based on
IP500v2. The B5800 Branch Gateway control unit stores the system configuration and performs the routing and switching for telephone calls and data traffic. It includes 4 slots for optional base cards to support trunk and phone extension ports. The slots are numbered 1 to 4 from left to right. They can be used in any order; however, if the capacity for a particular type of card is exceeded, the card in the right-most slot will be disabled.
• B5800 Branch Gateway System SD card — The B5800 Branch Gateway System SD card is a specific Avaya SD card that is required. It determines the system operation as
B5800 Branch Gateway. It is uniquely numbered and has a serial number that must be used as the Host ID in the PLDS license file if the B5800 Branch Gateway is operating with an individual license file and not with WebLM licensing. The B5800 Branch Gateway
System SD card also provides Embedded Voicemail support and storage for system software files. The card fits into a slot in the rear of the control unit.
• Base cards — The control unit has slots for up to 4 base cards. The base cards are used to add analog extension ports, digital extension ports, and voice compression channels.
Each base card includes an integral front panel with ports for cable connections. The following base cards are supported:
- Digital station base card — This card provides 8 digital station (DS) ports for the connection of Avaya digital phones other than IP phones. The card can be fitted with a trunk daughter card which uses the base card ports for trunk connection. A maximum of 3 digital station base cards are allowed per control unit.
- Analog phone base card — This card is available in two variants, supporting either
2 or 8 analog phone ports. The card can be fitted with a trunk daughter card which uses the base card ports for trunk connection. A maximum of 4 analog phone base cards are allowed per control unit. The analog phone ports do not include a ringing capacitor. Where this is a requirement, connection should be via a Master socket containing ringing capacitors. If fitted with an analog trunk daughter card, during power failure phone port 8 is connected to analog trunk port 12.
- VCM base card — This card is available in variants supporting either 32 or 64 Voice
Compression Channels (VCM) for use with VoIP calls. A maximum of 2 VCM base cards are allowed per control unit. The card can be fitted with a trunk daughter card which uses the base card ports for trunk connection.
- 4–port expansion base card — This card adds an additional 4 expansion ports for external expansion modules. The card is supplied with four 2m yellow interconnect cables. This card does not accept any trunk daughter cards. A maximum of 1 4–port
expansion base card is allowed per control unit (right-hand slot 4 only). See External
20 Implementing B5800 Branch Gateway for a CS 1000 Configuration
Comments? [email protected]
October 2012
System components
expansion modules on page 22 for a list of the supported external expansion
modules.
- BRI combination card — This card provides 6 digital station ports (1-6), 2 analog extension ports (7-8) and 2 BRI trunk ports (9-10, 4 channels). The card also includes
10 VCM channels. This card has a pre-installed BRI trunk daughter card. A maximum of 2 BRI combination cards of any type are allowed per control unit.
- ATM combination card — This card provides 6 digital station ports (1-6), 2 analog extension ports (7-8) and 4 analog trunk ports (9-12). The card also includes 10 VCM channels. This card has a pre-installed analog trunk daughter card. A maximum of
2 ATM combination cards of any type are allowed per control unit. The analog phone ports do not include a ringing capacitor. Where this is a requirement, connection should be via a Master socket containing ringing capacitors. If fitted with an analog trunk daughter card, during power failure phone port 8 is connected to analog trunk port 12.
- TCM 8 card — This card provides 8 digital station ports (1-8).
• Trunk daughter cards — Most base cards can be fitted with a trunk daughter card to support the connection of trunks to the base card. The following trunk daughter cards are supported:
- Analog trunk card — This card allows the base card to support 4 analog loop-start trunks. The analog phone ports do not include a ringing capacitor. Where this is a requirement, connection should be via a Master socket containing ringing capacitors.
If fitted with an analog trunk daughter card, during power failure phone port 8 is connected to analog trunk port 12. A maximum of 4 analog trunk cards are allowed per control unit.
- BRI trunk card — This card allows the base card to support up to 4 BRI trunk connections, each trunk providing 2B+D digital channels. The card is available in 2 port (4 channels) and 4 port (8 channels) variants. A maximum of 4 BRI trunk cards are allowed per control unit. For S-Bus connection, the card can be switched from
To trunk mode to So mode. This mode requires additional terminating resistors and an ISDN crossover cable connection.
- PRI trunk card — This card allows the base card to support up to 2 PRI trunk connections. The card is available in single and dual port variants. The card can be configured for E1 PRI, T1 robbed bit, T1 PRI or E1R2 PRI trunks. A maximum of 4
PRI trunk cards are allowed per control unit. The B5800 Branch Gateway system supports 8 unlicensed B-channels on each IP500 PRI-U port fitted. Additional Bchannels, up to the capacity of ports installed and PRI mode selected require
Universal PRI (Additional Channels) licenses added to the configuration. These additional channels consume the licenses based on which additional channels are configured as in-service from port 9 of slot 1 upwards. D-channels are not affected by licensing.
• Combination cards — Combination cards are pre-paired base and trunk daughter cards.
They provide 6 digital station ports, 2 analog phone ports, 10 VCM channels and either
Implementing B5800 Branch Gateway for a CS 1000 Configuration October 2012 21
B5800 Branch Gateway overview
4 analog trunk ports or 4 BRI channels (2 ports). The trunk daughter card cannot be removed or replaced with another type of trunk daughter card.
• External expansion modules — External expansion modules are used to add additional analog and digital ports. If the control unit is fitted with a 4–port expansion base card, then up to 12 external expansion modules are supported. The following external expansion modules are supported:
- Analog trunk module — This module rovides an additional 16 analog ports for connection of analog trunks. It supports both loop-start and ground-start trunks.
- BRI So8 module — This module provides 8 ETSI BRI-So ports for the connection of ISDN devices. This module is not intended to support BRI trunks.
- Digital station module — This module provides, depending on variant, an additional 16 or 30 DS ports for supported Avaya digital phones.
- Phone module — This module provides, depending on variant, an additional 16 or
30 phone ports for analog phones.
• Power supplies — The control unit has an internal power supply unit. Each external expansion module is supplied with an external power supply unit. Additional power supply units may also be required for IP phones and some phone add-ons.
• Power cords — Depending on the locale, different power cords need to be ordered for each control unit, external expansion module, and any phones or devices using external power supply units.
• Mounting kits — The control unit can be used free-standing, with external expansion modules stacked above it. With optional rack mounting kits, the control unit and external expansion modules can also be rack mounted. Alternatively, with an optional wall mounting kit the control unit can be wall mounted. However, the control unit cannot support any external expansion modules when wall mounted.
• Surge protectors and barrier boxes — Where the installation includes extensions in other buildings, additional protective equipment is required. This equipment may also be required in areas where the lightning risk is high.
• Phones — B5800 Branch Gateway systems support a variety of Avaya digital and IP phones plus analog phones.
• Application DVDs — The B5800 Branch Gateway applications can be ordered on a number of DVDs. In addition they can be downloaded from the B5800 Branch Gateway section of the Avaya support web site (http://support.avaya.com).
22 Implementing B5800 Branch Gateway for a CS 1000 Configuration
Comments? [email protected]
October 2012
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Table of contents
- 13 PSTN trunking configurations
- 14 Voicemail support options
- 14 Management
- 16 About upgrading B5800 Branch Gateways
- 16 Licensing
- 18 B5800 Branch Gateway licenses
- 19 License modes
- 20 System components
- 23 Supported telephones
- 26 Software applications
- 27 Supported country locales
- 29 Related resources
- 29 Related documents
- 30 Avaya Mentor videos
- 30 Training
- 30 Web sites
- 31 Revision history
- 34 Option 1
- 35 Option 2
- 35 Configuration considerations
- 37 Prerequisites
- 38 Dial plan considerations
- 38 Dial plan example
- 39 Voicemail considerations
- 40 Branch PSTN call routing considerations
- 41 Network assessment for VoIP requirements
- 42 Unified Communications Management and System Manager integration
- 43 Power supply backup (UPS)
- 44 Cables
- 46 Grounding
- 46 Wall and rack mounting
- 46 Voice compression channels
- 48 Emergency and power failure ports
- 49 Environmental requirements
- 50 Space requirements
- 50 Control unit
- 51 External expansion modules
- 52 Wall mounting space requirements
- 52 Rack space requirements
- 52 Barrier box rack mounting kit
- 53 Rack module positioning
- 55 Installation checklist
- 56 Tools and equipment required
- 57 Unpacking equipment
- 58 SD card preparation
- 58 Upgrading the card firmware
- 59 Creating a configuration file
- 60 Adding a configuration file
- 60 Adding music-on-hold files
- 61 Base and trunk card installation
- 61 Trunk daughter card preparation
- 62 Installing a trunk daughter card
- 63 Legacy carrier card preparation
- 65 Installing a legacy carrier card
- 65 Base card insertion
- 66 Installing a base card
- 67 Wall mounting
- 69 Rack mounting
- 71 External expansion modules
- 72 Connecting external expansion modules
- 73 Grounding
- 74 Out-of-building connections/lightning protection
- 76 DS phone IROB installation
- 77 Analog phone barrier boxes
- 78 Rack mounting barrier boxes
- 79 Administration software suite
- 80 PC requirements
- 81 Installing the administration applications
- 81 Installer PC connection
- 82 Connecting the PC directly to the control unit
- 83 Applying power to the system
- 84 Control unit LEDs startup sequence
- 85 About the LEDs
- 87 Default configuration
- 88 Connecting the control unit to the network
- 89 Connecting phones
- 91 Configuring a short code to preserve the user extension configuration
- 92 Remotely forcing a BST phone to return to default settings
- 93 Other DCP short codes
- 95 R6.2 service pack installation checklist
- 96 Remote Software Library for B5800 Branch Gateway upgrades
- 96 System requirements for the external server
- 97 Setting up the external server to work as a remote software library for B5800 upgrades
- 98 Getting inventory
- 98 Setting B5800 Branch Gateway SNMP attributes
- 99 Configuring user PLDS access
- 100 Creating a software library
- 101 Upgrading the B5800 Branch Gateway using System Manager
- 103 Starting System Status
- 104 Starting System Monitor
- 107 Configuration checklist
- 111 Setting up System Manager to launch IP Office Manager
- 113 Installing IP Office Manager from the System Manager server to a PC
- 114 Activating license files
- 115 Installing the shared PLDS license file on the System Manager WebLM server
- 115 Using Manager to deliver license files to the branches
- 116 Using Embedded File Management to install a PLDS license
- 117 Performing a certificate exchange between CS 1000 and Session Manager
- 118 Exporting the System Manager certificate
- 118 Exporting the CS 1000 security certificate
- 118 Adding System Manager as a certificate authority
- 119 Generating a certificate on System Manager
- 121 Using the Initial Installation Utility
- 123 Additional features configured by the Initial Installation Utility
- 124 Configuring the B5800 Branch Gateway for certificates
- 126 About adding B5800 Branch Gateways to System Manager
- 126 Discovering B5800 Branch Gateways
- 127 Enabling SNMP and polling support
- 128 Bulk importing of devices
- 129 About the xml file containing the B5800 Branch Gateway devices
- 130 Adding the B5800 Branch Gateways to System Manager
- 131 Enabling WebLM licensing for the branch
- 131 Creating a system template
- 132 Uploading an auto attendant audio file
- 133 Applying the system template
- 133 Creating an endpoint template
- 135 Disabling unused trunks
- 136 Digital trunk clock source
- 137 Setting a trunk clock quality setting
- 138 Setting the trunk prefixes
- 138 SIP trunk prefixes
- 140 Administering a Session Manager line for each branch
- 140 Enabling SIP trunk support
- 141 Setting the branch prefix and local number length for extension numbering
- 142 System tab field descriptions
- 144 Changing the default codec selection
- 145 Automatic codec preference settings
- 145 Changing the maximum SIP sessions
- 146 Adding an Avaya Aura® Session Manager line
- 147 Session Manager tab field descriptions
- 149 VoIP tab field descriptions
- 152 Avaya Aura® Session Manager line redundancy
- 153 Setting up outgoing call routing
- 154 Short Code tab field descriptions
- 155 How the B5800 Branch Gateway uses a configured Session Manager line
- 156 Enabling branch SIP extension support
- 157 SIP Registrar tab field descriptions
- 159 Editing a B5800 Branch Gateway system configuration from System Manager
- 160 Restrictions when editing a B5800 Branch Gateway system configuration from System Manager
- 161 About disabling the System Manager administration feature for a B5800 Branch Gateway
- 162 Disabling the System Manager administration feature for the branch from System Manager
- 162 Disabling the System Manager administration feature for the branch from IP Office Manager
- 163 Enabling the Security Settings option for the branch
- 164 Synchronizing B5800 Branch Gateway with System Manager
- 164 Configuration changes performed through Manager that cannot be synced with System Manager
- 168 Viewing the SIP domains
- 168 Creating locations
- 169 Creating adaptations
- 169 Creating SIP entities
- 170 Creating entity links
- 171 Creating time ranges
- 171 Creating routing policies
- 172 Creating dial patterns
- 173 Voicemail options
- 174 Configuring Embedded Voicemail
- 175 Configuring Standalone Voice Mail
- 177 Configuring B5800 Branch Gateway to use Avaya Aura Messaging for voicemail
- 179 Configuring B5800 Branch Gateway to use CallPilot for voicemail
- 181 Configuring CallPilot and CS 1000 to send MWI in a SIP NOTIFY message to the user
- 182 Modular Messaging and Avaya Aura Messaging PSTN Fallback
- 182 Adding an overriding short code
- 184 Uploading an auto attendant audio file
- 187 Adding distributed users to System Manager
- 189 Editing the B5800 Branch Gateway Endpoint Profile for a user
- 191 PLDS Overview
- 192 Registering for PLDS
- 192 About license activation
- 193 Activating license entitlements
- 195 Searching for license entitlements
- 197 Moving activated license entitlements
- 199 Regenerate License files
- 199 Regenerating a license file
- 201 Use of SAL to access the B5800 Branch Gateway administration tools and System Manager
- 202 SAL Gateway installation and registration
- 203 B5800 Branch Gateway registration and SAL Gateway on-boarding
- 203 B5800 Branch Gateway SAL-based alarming
- 204 Universal Install/SAL Registration Request Form
- 205 Changing the IP address settings
- 206 Default passwords
- 206 Changing the security settings
- 207 Changing the remote user password
- 208 System shutdown
- 208 Shutting down the system using Manager
- 209 Shutting down the system using the System Status application
- 209 Shutting down the system using a system phone
- 209 Shutting down the system using the AUX button
- 210 Rebooting the system
- 211 About changing components
- 211 Replacing a component with one of the same type
- 212 Replacing a component with one of higher capacity
- 212 Replacing a component with one of lower capacity
- 213 Replacing a component with one of a different type
- 213 Adding a new component
- 214 Permanently removing a component
- 214 Swapping extension users
- 215 About changing extension numbers
- 215 Renumbering all extensions and users
- 216 Changing a user's extension number
- 217 Creating a backup of the system configuration using IP Office Manager
- 217 Creating a backup of the system configuration using System Manager
- 218 Upgrades using IP Office Manager
- 219 Using the upgrade wizard
- 220 Restoring the system configuration using System Manager
- 221 External output port (EXT O/P)
- 222 EXT O/P connections
- 223 Example of BRI So8 module configuration
- 223 Example 1: ISDN terminal
- 224 Example 2: video conference
- 226 SNMP
- 227 Installing the B5800 Branch Gateway MIB files
- 228 HP OpenView Network Node Manager
- 229 Castlerock SNMPc 5.1.6c and earlier
- 229 Castlerock SNMPc V5.0.1
- 230 Enabling SNMP and polling support
- 231 Enabling SNMP trap sending
- 232 DTE port maintenance
- 232 RS232 DTE port settings
- 233 About erasing the configuration
- 234 Erasing the configuration via debug
- 235 Erasing the configuration and security settings via the boot loader
- 236 Resetting the security settings to the default settings
- 236 Resetting the configuration and security settings to the default settings via the boot loader
- 237 About erasing the operational firmware
- 238 Erasing the core software via debug
- 239 Erasing the core software via the boot loader
- 240 Reset button
- 241 Creating a WAN link
- 246 Booting from the SD cards
- 248 About creating a B5800 Branch Gateway SD card
- 248 Formatting an SD card
- 249 Formatting a System SD card using the System Status application
- 249 Recreating an SD card
- 250 Viewing the card contents
- 250 About backing up the System SD card
- 251 Backing up the primary folder using Manager
- 251 Backing up the primary folder using the System Status application
- 252 Backing up the primary folder using a system phone
- 252 About restoring from the backup folder
- 252 Restoring from the backup folder using Manager
- 253 Restoring from the backup folder using the System Status application
- 253 Restoring from the backup folder using a system phone
- 254 About backing up to the Optional SD card
- 254 Backing up to the Optional SD card using Manager
- 254 Backing up to the Optional SD card using the System Status application
- 255 Backing up to the Optional SD card using a system phone
- 255 About restoring from the Optional SD card
- 256 Restoring a configuration file from the Optional SD card using Manager
- 256 Restoring a configuration file from the Optional SD card using a system phone
- 257 Restoring software files from the Optional SD card using Manager
- 257 Restoring software files from the Optional SD card using a system phone
- 258 System upgrade using the System SD card
- 259 Upgrading remotely using Manager
- 259 Upgrading the SD card locally
- 260 Upgrading using an Optional SD card
- 261 Memory card removal
- 261 Shutting down a memory card using Manager
- 262 Shutting down a memory card using a system phone
- 262 Shutting down a memory card using System Status
- 263 Memory card startup
- 263 Starting up a memory card using Manager
- 263 Starting up a memory card using System Status
- 264 Starting up a card using a system phone
- 265 Safety statements
- 265 Important safety instructions when using your telephone equipment
- 266 Lithium batteries
- 266 Lightening protection/hazard symbols
- 267 Trunk interface modules
- 267 Port safety classification
- 268 EMC cautions
- 269 Regulatory Instructions for Use
- 269 Australia
- 270 Canada
- 271 China
- 272 European Union
- 272 New Zealand
- 272 FCC notification
- 274 Compliance with FCC rules
- 277 What are ports and how are they used?
- 277 Port type ranges
- 278 Sockets
- 279 Firewall types
- 280 Firewall policies
- 280 TFTP port usage
- 281 Ingress ports for B5800 Branch Gateway and SIP phones
- 283 Egress ports for B5800 Branch Gateway and SIP phones
- 285 Table column heading definitions
- 287 Port usage diagram
- 291 Centralized call control
- 292 Routing B5800 Branch Gateway calls — example
- 294 Branch PSTN override
- 294 Adding an overriding short code
- 296 PSTN trunk fallback
- 297 Configuring PSTN trunk fallback
- 302 Enabling authorization codes in Manager
- 303 Force authorization codes
- 303 About entering an authorization code
- 304 Authorization code configuration settings
- 305 Recommended courses
- 310 Features available on the T7000 and M7000 Series Digital Deskphones
- 314 Features available on the 1100 Series and 1200 Series SIP 4.3 phones