Troubleshooting. LOEWE Connect 32, Connect 37

Troubleshooting

Problem

In the TV menu, Connections cannot be called

(displayed in grey).

The control functions of the Loewe Recorder and the Timer are not working or are not working properly

General problems when connecting external

devices via an AV input.

The connection of a decoder does not function or does not function properly.

Possible cause

All menus are displayed in the wrong language. The menu language was set incorrectly.

A timer recording is in progress.

Remedy

Set the menu language:

Press the INFO button in TV mode (Index).

Mark the first key word and call it with OK.

Then select the language and confirm it with

OK.

Wait until the timer recording ends or delete the timer recording (page 45).

a) The Digital Link function is not activated or not possible in the recorder.

b) EURO-AV cable is not connected.

c) Recorder is not logged in.

a) The device is not logged in to the connection

wizard or is connected differently than is shown in the connection diagram.

b) The AV standard is set incorrectly.

c) The signal type is set incorrectly.

a) Activate Digital Link in the recorder (see operating instructions of the recorder).

b) Connect EURO-AV cable (page 37).

c) Register recorder (page 37).

a) In the connection wizard (TV menu

→

Connections

→ New devices/modifications) compare the connection diagram with the actual installation and connect as illustrated

(page 37).

b) Set the correct standard (page 17).

c) Set the correct signal type (page 37).

If for AV standard or AV signal "Automatic" is set then this can cause errors to be detected with signals that do not comply with standards. In this case standard and signal must be set according to the information in the operating manual of the external device.

a) The signal is not decoded because the correct decoder stations have not been selected in the connection wizard.

b) In decoder mode the sound is missing because the wrong decoder sound has been assigned in the connection wizard.

a) Follow the instructions in the connection

wizard (TV menu

→ Connections → New

devices/changes) and select the appropriate decoder transmitter (page 37).

b) Follow the instructions in the connection

wizard and select the right audio source

(Decoder, TV oder Autom.) (page 37), see also decoder instructions.

55 -

Troubleshooting

Problem

Digital Link Plus does not work.

With Teletext various character sets are displayed incorrectly.

No sound via the external digital audio

amplifier.

The picture of a connected external recorder is visible but the timer cannot be called.

The picture of a connected external recorder is visible but the error message no recorder

available is still output.

Photo on the USB stick is not displayed correctly in the PhotoViewer or a

"?“ appears.

Possible cause

a) EURO-AV cable is not fully wired (pin 10 not wired).

b) Some recorders can only adopt stations during the initial installation of the TV set.

The wrong character set has been set in the

Teletext menu.

a) The external digital audio amplifier does not support the selected sound format (Dolby

Digital, dts, MPEG).

b) TV set and external digital audio amplifier are not connected with each other.

The device is not registered in the connection

wizard or is connected differently to shown in the connection diagram.

The device is not registered in the connection

wizard or is connected differently to shown in the connection diagram.

The photo is not available in a displayable format.

Remedy

a) Replace the EURO-AV cable. b) Restore the recorder to the as-delivered state (see recorder's operating manual).

Set the right character set: Teletext menu

→

Settings

→ Character set: Select Standard or the appropriate character set.

a) Set PCM stereo on the DVD player in the sound selection. For DVB stations on the TV set switch to stereo in the status display (END)

– language/audio selection (Green button).

b) Connect AUDIO DIGITAL OUT from the TV set to a Digital-In input of the external digital audio amplifier and select the appropriate input to this.

In the connection wizard (TV menu

→ Connections

→ New devices/modifications) compare the

connection diagram with the actual installation and connect as illustrated (page 37).

In the connection wizard (TV menu

→ Connections

→ New devices/modifications) compare the

connection diagram with the actual installation and connect as illustrated (page 37).

Convert photo file into a standard JPG format on the PC.

- 56