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Service and troubleshooting
Table 8-38: Signature module trouble messages
Trouble message Possible cause Possible solution
Relay switched
Data circuit ground fault
Vector Current Too Large
Vector Current Too Small
EEPROM Not Initialized
EEPROM Write Time-out
A/D Time-out
Bad EEPROM
Defective A/D converter
EEPROM Write Verify Fault Defective EEPROM
Line Monitor Trouble
Class A Trouble
3rd Wire Trouble
3rd Wire Trouble
Signature data circuit voltage low
Open or shorted input or output circuit
Voltage is out of range on the wire that supplies 24 Vdc power to SIGA-UM.
Voltage on the wire supplying
24 Vdc smoke power to
SIGA-UM is out of range.
RAM Not Programmed
Relay toggled from actual state
See Table 8-32
Devices on the Signature data circuit are drawing too much current during the mapping procedure.
Devices on the Signature data circuit are not drawing enough current during the mapping procedure.
EEPROM not properly programmed
Bad RAM
Manually reset relay
Replace Module
See Table 8-32
Short or low resistance shunt on
Signature data circuit
Excessive circuit resistance
Defective base
Defective wiring
Replace module
Replace module
Replace module
Replace module
Check Signature data circuit
Check input / output circuit wiring
Check power supply output
Check wiring
Check power supply output.
Check wiring
Replace Module
Displaying trouble tables
The Trouble Tables display eight categories of active device trouble. Each list displays the short address or serial number of the devices experiencing that trouble condition. The total number of devices in each list is indicated at the bottom of the list.
The active troubles displayed in the Trouble Tables should be compared with a device’s trouble history displayed in the
Display Device Trouble lists, to determine any possible trouble pattern.
8.62 EST3 Installation and Service Manual
Service and troubleshooting
Click Here to Close LPC Diagnostics
Click Here to Select SDC Circuit
Click Here to Select Loop Controller Card
Click Here to Select Cabinet
Trouble Tables Tab
Internal Fault List
Device Type Fault List
Personality Fault List
Unexpected Fault List
Click Here to Reveal
Additional Fault Lists
Total Column
Fault Count
Figure 8-21: Trouble Tables dialog box
[TSCRN5.CDR]
Internal fault
The Internal Fault List indicates an internal problem with a
Signature Device or Module. Refer to the Displaying Device
Trouble section to determine the specific cause.
Device type fault
The Device Type Fault List indicates that the device type entered in the SDU does not agree with the device type installed on the
SDC.
Personality fault and sensitivity fault
The Personality Fault List indicates that the personality code
(p-code) of a Signature module entered in the SDU does not agree with the p-code of the module actually installed on the circuit. The Sensitivity Fault List indicates that the sensitivity of a Signature detector entered in the SDU does not agree with the sensitivity of the detector actually installed on the circuit.
Personality and sensitivity faults should be corrected by the system, and these faults should clear automatically.
Unexpected fault
The Unexpected Fault List displays the serial number of devices which appear on the actual circuit, but which were not listed in the SDU program.
EST3 Installation and Service Manual 8.63
Service and troubleshooting
Communication fault
The Communication Fault List indicates those Signature devices that are not communicating with the Signature controller module.
Open fault
The Open Fault List indicates those Signature modules with an open on their input or output circuits (all p-codes except 8.)
Ground fault
The Ground Fault List indicates those Signature modules with a ground fault on their input or output circuits (all p-codes except
8.)
Short fault
North American marketplaces:
The Short Fault List indicates those Signature modules with a short on their supervised output circuits (p-codes 5, 7, 15, 16.)
European marketplace:
The Short Fault List indicates those
Signature modules with a short on their supervised input circuits
(p-codes 1, 2, 3, 4, 9, 10, 11, 12, 13, 14, 20, 21) and those
Signature modules with a short on their supervised output circuits (p-codes 5, 7, 15, 16.)
Brand fault
Incorrect brand of Signature devices installed on SDC.
8.64 EST3 Installation and Service Manual
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Table of contents
- 18 System description
- 19 System features
- 20 Minimum system requirements
- 20 System construction
- 22 Audio subsystem description
- 22 Network audio riser wiring
- 23 Amplifiers
- 24 Backup amplifiers
- 25 3-ASU Audio Source Unit
- 31 Firefighter phone
- 32 Digital network subsystem
- 32 Network data riser wiring
- 32 Class B network data risers
- 33 Class A network data risers
- 34 Download connections
- 35 Downloading database files over the network
- 38 Foreign language support
- 38 Printer use with foreign languages
- 38 Bilingual language support
- 39 Display device language support
- 42 Signature series devices
- 45 Network applications
- 45 Network layout
- 46 Feature/function domain
- 49 Audio applications
- 50 Audio channels
- 54 Manual audio zone selection
- 55 Messages
- 58 Firefighter phone system
- 58 Five phone off-hook limit
- 58 One phone per circuit
- 59 Five phones per circuit
- 59 Limited number of portable telephone handsets
- 62 Security equipment
- 68 Certificate installations
- 72 Multiple 3-MODCOM modules
- 73 Multiple site security and access
- 76 Multiple tenant security
- 80 Secure access
- 82 Access control equipment
- 91 Anti-passback
- 94 Central monitoring station
- 96 Common door access
- 98 Delayed egress
- 101 Elevator control
- 104 Emergency exit door
- 106 Handicap access door
- 108 Maglock peripherals
- 110 Multiple card readers
- 112 Muster
- 115 Power for continuous locks
- 117 Power for intermittent locks
- 119 Power from an AC source
- 122 Power from a remote source
- 125 Remote controls
- 127 Two-person rule
- 132 Equipment required
- 133 ATPC Amplifier Terminal Panel Cabinet
- 133 Overview
- 133 Equipment racks
- 136 ATP Amplifier Terminal Panel
- 137 Battery backup
- 138 Audio amplifiers
- 140 URSM Universal Riser Supervisory Module
- 140 Application
- 141 Installation
- 141 Terminal connections
- 141 Operation
- 143 ATP installation
- 144 ATP wiring
- 144 ATP terminal connections
- 145 ATP jumper settings
- 145 3-ATPINT terminal connections
- 146 3-ATPINT jumper settings
- 150 ATP external battery charger
- 152 Amplifier backup
- 155 Branch speaker wiring
- 157 Troubleshooting
- 161 Installation overview
- 161 Electrostatic discharge precaution
- 161 Energized system precaution
- 161 Circuit compatibility
- 162 Recommended cable manufacturers
- 164 UL 864 NAC signal synchronization
- 164 Requirements
- 166 Typical circuits
- 174 Creating an initial startup version of the project database
- 176 System installation sequence
- 177 Preliminary field wiring testing
- 180 Chassis installation in EIA 19-inch racks
- 181 ATCK Attack Kit for cabinets
- 182 Local rail module installation
- 184 3-MODCOM Modem Communicator module
- 184 Features
- 185 Functions
- 186 Equipment
- 187 Configuration options
- 188 Failover operation
- 190 Compatibility
- 190 Transmission protocols
- 191 Transmission process
- 193 Programming considerations
- 194 Installation
- 198 3-SAC Security Access Control module
- 198 Product description
- 198 SAC bus
- 198 Recommended cabling
- 198 Additional power supply wiring
- 199 3-AADC1 Addressable Analog Driver Controller and IRC
- 200 AC power and DC battery wiring
- 202 Connecting auxiliary/booster power supplies
- 202 Installation
- 202 Configuration
- 204 Connecting the PT-1S impact printer
- 206 System printer power supply
- 207 Adjusting amplifier output levels
- 207 What you will need
- 207 Adjustment procedure
- 207 Design considerations
- 208 Connecting a CDR-3 Zone Coder for coded tone output
- 208 What you will need
- 208 Adjusting the gain on the 3-ASU auxiliary input
- 211 Diagnostics Utility
- 213 Running the RPM and distributing profiles
- 217 Cabinet power-up procedure
- 217 Initial power-up
- 218 Runtime and system errors
- 218 Introduction
- 218 Runtime errors
- 219 System errors
- 220 Initial and reacceptance test procedures
- 220 Introduction
- 221 Control and emergency communications equipment testing
- 221 Primary power supplies
- 221 Booster power supplies
- 222 CPU with LCD module
- 224 3-RS232 card installed in CPU
- 224 3-RS485 card installed in CPU, Class B configuration
- 225 3-RS485 card installed in CPU, Class A configuration
- 225 3-IDC8/4 Initiating Device Circuit module
- 225 3-SSDC(1) Signature Driver Controller module
- 226 module
- 226 3-OPS Off-premises Signaling module
- 228 3-ASU Audio Source Unit
- 228 3-FTCU Firefighter Telephone Unit
- 230 3-ZAxx Audio Amplifiers
- 230 Control/display modules
- 231 Amplifier transfer panel (ATP)
- 232 Detector, input module, and output module testing
- 232 module circuit
- 233 circuit
- 233 modules
- 233 UM modules
- 234 Signature series input modules
- 234 Signature series output modules
- 235 Initiating device testing
- 235 Manual stations
- 235 Nonrestorable heat detectors
- 235 Restorable heat detectors
- 235 Waterflow switches
- 237 Notification appliance testing
- 237 Visual devices
- 237 Speakers
- 237 Bells and horns
- 238 Record of completion
- 242 General
- 243 Preventive maintenance schedule
- 245 Signature device routine maintenance tips
- 245 Detectors
- 245 Modules
- 246 Signature detector cleaning procedure
- 247 System trouble and maintenance log
- 251 Overview
- 251 Maintenance philosophy
- 251 Problem classification
- 251 Handling static-sensitive circuit modules
- 252 Removing or replacing circuit modules
- 252 Recommended spares list
- 253 Hardware problems
- 253 Identification
- 253 Isolation
- 253 Substituting hardware
- 254 Adding hardware
- 254 Downloading problems
- 255 Modules
- 255 Rail signals
- 255 3-PPS/M Primary Power Supply module
- 257 3-BPS/M Booster Power Supply module
- 257 CPU Central Processor module
- 261 3-FIBMB fiber optic interface
- 262 Signature Controller modules
- 262 Control / display modules
- 263 Audio amplifier modules
- 264 3-OPS Off-Premises Signal module
- 264 3-IDC8/4 Initiating Device Circuit module
- 265 3-LDSM Display Support module
- 265 3-MODCOM(P) Modem Communicator module
- 266 Common causes of problems
- 268 Audio components
- 268 3-ASU Audio Source Unit
- 269 3-FTCU Firefighter Telephone Control Unit
- 269 SIGA audio amplifiers
- 272 Pseudo point descriptions
- 283 Signature data circuit (SDC) operation
- 285 Basic Signature data circuit troubleshooting
- 285 Isolating circuit and device problems
- 285 Open circuit conditions
- 286 Short circuit conditions
- 287 Ground fault conditions
- 289 Substituting known good Signature series devices
- 295 Signature controller modules
- 295 Substituting Signature controller modules
- 295 Mapping errors
- 297 Device troubleshooting
- 299 Signature diagnostic tools
- 299 Using Signature diagnostics
- 300 Signature diagnostic sequence
- 300 Displaying mapping errors
- 303 Displaying device chain errors
- 305 Using the chain lists
- 305 Displaying message counters
- 307 Displaying device trouble
- 310 Displaying trouble tables
- 313 DSDC status
- 313 Introduction
- 313 Setting up the System Definition Utility program
- 313 Using DSDC status
- 313 Displaying the current SDC status
- 315 Displaying a log of current SDC status events
- 316 Displaying the SDC in-process progress chart
- 318 Addressable analog diagnostic tools
- 318 System definition utility
- 320 Problem solving hints
- 322 3-AADC1 Addressable Analog Driver Controller
- 322 Substituting 3-AADC1 local rail modules
- 323 Addressable analog device troubleshooting
- 325 Wiring problems
- 326 Correcting addressable analog circuit wiring problems