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Service and troubleshooting
Table 8-40: Addressable analog diagnostic table interpretation
Table Name Description Possible causes
Compatibility Fault Incorrect brand of device installed, replace device.
SIGA, GSX, or XLS brand devices intermixed on circuit.
Problem solving hints
Addressing faults
Most addressing faults are quickly located because the wrong address gives a clue as to the fault location. For example module
164 is duplicated while module 174 is missing. The device at location 174 probably has its tens digit addressing switch off by one position.
Duplicate device faults are harder to locate, e.g. the carpenter put up a partition hiding sensor 53, then the electrician noticed it was missing and spliced in a new base and now there are two sensors at address 53.
To identify devices with duplicate addresses, remove one of the suspected duplicate sensors. The duplicate fault should clear within 30 seconds if the sensor removed is a duplicate.
Disconnect half of the circuit. Allow a minute or so for the circuit to stabilize and the faults to report. Upload the “Ready
Communication” diagnostics table only. The remaining duplicate sensor, 53, should still appear, as if it is physically connected between the circuit controller and the wiring break.
Continue to add or remove segments of the circuit in gradual increments repeating the diagnostics upload until the physical location of the problem detector is located.
Intermittent communication and wiring faults
EST3 counts of the number of communications and errors associated with each device. You can use this information to diagnose problems.
• A message counter tracks the number of communications sent between each device and the 3-AADC1 controller.
• An error counter tracks the number of communications failures occurring between each device and the 3-AADC1 controller
Both counts return to 0 each time the controller is restarted. You can use these To help to isolate a problem, compare the number of messages sent to a specific device to the number sent to a neighboring device of the same type.
Devices are polled each time the system is started, and any time an object reports its status as trouble or alarm. Polling frequency
8.72 EST3 Installation and Service Manual
Service and troubleshooting differs for different objects and circumstances. Pull stations are polled much more frequently than detectors or modules. Devices that report communication failure are polled more often than devices that are not experiencing the failure.
• Devices with high message counts but few errors may be pull stations or devices that change state regularly such as monitor modules.
• Devices that have increased error counts and only marginally increased message counts may indicate wiring or device problems.
• Devices with low message counts and an equal number of errors are non-existent devices.
• All 198 addressed are polled occasionally to identify any devices that may have been installed and not configured.
If the message and error counts are confused because of the length of time the circuit has been running, restarting the panel will cause a restart of the circuit and the zero the counters. You may need to monitor the circuit for twenty minutes or more before a trend in messages becomes apparent. Locating intermittent faults may require extended operating periods.
EST3 Installation and Service Manual 8.73
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Table of contents
- 18 System description
- 19 System features
- 20 Minimum system requirements
- 20 System construction
- 22 Audio subsystem description
- 22 Network audio riser wiring
- 23 Amplifiers
- 24 Backup amplifiers
- 25 3-ASU Audio Source Unit
- 31 Firefighter phone
- 32 Digital network subsystem
- 32 Network data riser wiring
- 32 Class B network data risers
- 33 Class A network data risers
- 34 Download connections
- 35 Downloading database files over the network
- 38 Foreign language support
- 38 Printer use with foreign languages
- 38 Bilingual language support
- 39 Display device language support
- 42 Signature series devices
- 45 Network applications
- 45 Network layout
- 46 Feature/function domain
- 49 Audio applications
- 50 Audio channels
- 54 Manual audio zone selection
- 55 Messages
- 58 Firefighter phone system
- 58 Five phone off-hook limit
- 58 One phone per circuit
- 59 Five phones per circuit
- 59 Limited number of portable telephone handsets
- 62 Security equipment
- 68 Certificate installations
- 72 Multiple 3-MODCOM modules
- 73 Multiple site security and access
- 76 Multiple tenant security
- 80 Secure access
- 82 Access control equipment
- 91 Anti-passback
- 94 Central monitoring station
- 96 Common door access
- 98 Delayed egress
- 101 Elevator control
- 104 Emergency exit door
- 106 Handicap access door
- 108 Maglock peripherals
- 110 Multiple card readers
- 112 Muster
- 115 Power for continuous locks
- 117 Power for intermittent locks
- 119 Power from an AC source
- 122 Power from a remote source
- 125 Remote controls
- 127 Two-person rule
- 132 Equipment required
- 133 ATPC Amplifier Terminal Panel Cabinet
- 133 Overview
- 133 Equipment racks
- 136 ATP Amplifier Terminal Panel
- 137 Battery backup
- 138 Audio amplifiers
- 140 URSM Universal Riser Supervisory Module
- 140 Application
- 141 Installation
- 141 Terminal connections
- 141 Operation
- 143 ATP installation
- 144 ATP wiring
- 144 ATP terminal connections
- 145 ATP jumper settings
- 145 3-ATPINT terminal connections
- 146 3-ATPINT jumper settings
- 150 ATP external battery charger
- 152 Amplifier backup
- 155 Branch speaker wiring
- 157 Troubleshooting
- 161 Installation overview
- 161 Electrostatic discharge precaution
- 161 Energized system precaution
- 161 Circuit compatibility
- 162 Recommended cable manufacturers
- 164 UL 864 NAC signal synchronization
- 164 Requirements
- 166 Typical circuits
- 174 Creating an initial startup version of the project database
- 176 System installation sequence
- 177 Preliminary field wiring testing
- 180 Chassis installation in EIA 19-inch racks
- 181 ATCK Attack Kit for cabinets
- 182 Local rail module installation
- 184 3-MODCOM Modem Communicator module
- 184 Features
- 185 Functions
- 186 Equipment
- 187 Configuration options
- 188 Failover operation
- 190 Compatibility
- 190 Transmission protocols
- 191 Transmission process
- 193 Programming considerations
- 194 Installation
- 198 3-SAC Security Access Control module
- 198 Product description
- 198 SAC bus
- 198 Recommended cabling
- 198 Additional power supply wiring
- 199 3-AADC1 Addressable Analog Driver Controller and IRC
- 200 AC power and DC battery wiring
- 202 Connecting auxiliary/booster power supplies
- 202 Installation
- 202 Configuration
- 204 Connecting the PT-1S impact printer
- 206 System printer power supply
- 207 Adjusting amplifier output levels
- 207 What you will need
- 207 Adjustment procedure
- 207 Design considerations
- 208 Connecting a CDR-3 Zone Coder for coded tone output
- 208 What you will need
- 208 Adjusting the gain on the 3-ASU auxiliary input
- 211 Diagnostics Utility
- 213 Running the RPM and distributing profiles
- 217 Cabinet power-up procedure
- 217 Initial power-up
- 218 Runtime and system errors
- 218 Introduction
- 218 Runtime errors
- 219 System errors
- 220 Initial and reacceptance test procedures
- 220 Introduction
- 221 Control and emergency communications equipment testing
- 221 Primary power supplies
- 221 Booster power supplies
- 222 CPU with LCD module
- 224 3-RS232 card installed in CPU
- 224 3-RS485 card installed in CPU, Class B configuration
- 225 3-RS485 card installed in CPU, Class A configuration
- 225 3-IDC8/4 Initiating Device Circuit module
- 225 3-SSDC(1) Signature Driver Controller module
- 226 module
- 226 3-OPS Off-premises Signaling module
- 228 3-ASU Audio Source Unit
- 228 3-FTCU Firefighter Telephone Unit
- 230 3-ZAxx Audio Amplifiers
- 230 Control/display modules
- 231 Amplifier transfer panel (ATP)
- 232 Detector, input module, and output module testing
- 232 module circuit
- 233 circuit
- 233 modules
- 233 UM modules
- 234 Signature series input modules
- 234 Signature series output modules
- 235 Initiating device testing
- 235 Manual stations
- 235 Nonrestorable heat detectors
- 235 Restorable heat detectors
- 235 Waterflow switches
- 237 Notification appliance testing
- 237 Visual devices
- 237 Speakers
- 237 Bells and horns
- 238 Record of completion
- 242 General
- 243 Preventive maintenance schedule
- 245 Signature device routine maintenance tips
- 245 Detectors
- 245 Modules
- 246 Signature detector cleaning procedure
- 247 System trouble and maintenance log
- 251 Overview
- 251 Maintenance philosophy
- 251 Problem classification
- 251 Handling static-sensitive circuit modules
- 252 Removing or replacing circuit modules
- 252 Recommended spares list
- 253 Hardware problems
- 253 Identification
- 253 Isolation
- 253 Substituting hardware
- 254 Adding hardware
- 254 Downloading problems
- 255 Modules
- 255 Rail signals
- 255 3-PPS/M Primary Power Supply module
- 257 3-BPS/M Booster Power Supply module
- 257 CPU Central Processor module
- 261 3-FIBMB fiber optic interface
- 262 Signature Controller modules
- 262 Control / display modules
- 263 Audio amplifier modules
- 264 3-OPS Off-Premises Signal module
- 264 3-IDC8/4 Initiating Device Circuit module
- 265 3-LDSM Display Support module
- 265 3-MODCOM(P) Modem Communicator module
- 266 Common causes of problems
- 268 Audio components
- 268 3-ASU Audio Source Unit
- 269 3-FTCU Firefighter Telephone Control Unit
- 269 SIGA audio amplifiers
- 272 Pseudo point descriptions
- 283 Signature data circuit (SDC) operation
- 285 Basic Signature data circuit troubleshooting
- 285 Isolating circuit and device problems
- 285 Open circuit conditions
- 286 Short circuit conditions
- 287 Ground fault conditions
- 289 Substituting known good Signature series devices
- 295 Signature controller modules
- 295 Substituting Signature controller modules
- 295 Mapping errors
- 297 Device troubleshooting
- 299 Signature diagnostic tools
- 299 Using Signature diagnostics
- 300 Signature diagnostic sequence
- 300 Displaying mapping errors
- 303 Displaying device chain errors
- 305 Using the chain lists
- 305 Displaying message counters
- 307 Displaying device trouble
- 310 Displaying trouble tables
- 313 DSDC status
- 313 Introduction
- 313 Setting up the System Definition Utility program
- 313 Using DSDC status
- 313 Displaying the current SDC status
- 315 Displaying a log of current SDC status events
- 316 Displaying the SDC in-process progress chart
- 318 Addressable analog diagnostic tools
- 318 System definition utility
- 320 Problem solving hints
- 322 3-AADC1 Addressable Analog Driver Controller
- 322 Substituting 3-AADC1 local rail modules
- 323 Addressable analog device troubleshooting
- 325 Wiring problems
- 326 Correcting addressable analog circuit wiring problems