NETGEAR 7550 Installation Manual

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Static Business Class HSI Basic Installation

NETGEAR 7550

Table of Contents

Multiple LAN Support ........................................................................................................ 3

Full BHSI Install Summary ................................................................................................ 7

Physical Connections .......................................................................................................... 8

Auto Configuration ............................................................................................................. 9

Auto Configuration ............................................................................................................. 9

Gateway Configuration ..................................................................................................... 10

Remote Access Configuration .......................................................................................... 15

Public LAN Configuration ................................................................................................ 19

Wireless Network Configuration ...................................................................................... 23

Support Team Contacts ..................................................................................................... 41

Appendix A: Configuring Static IP into Computers ......................................................... 42

Appendix B: Wireless Guest Access ................................................................................ 59

1


NETGEAR 7550


Document Overview

Background

In September 2011, Frontier Legacy phased out the residential and business class Sagem HSI modems (SE567 and SX762) and replaced them with the

Westell 7500. Although a good replacement for the Sagem modems, the

7500 is a temporary solution because it will be manufacturer discontinued in

2012. The final solution, which is similar to the 7500 but has many improvements, is the Netgear 7550.

Note: Westell sold its modem technology to Netgear in early 2011 and

Netgear has rebranded the 7550 as a Netgear product. Except for the name change the Netgear version is the same as the Westell version.

Replacing the 7500 with the 7550 results in several significant changes to

Frontier Legacy Business HSI installs:

•

The 7550 replaces the 7500 for Business Class HSI products

•

The 7550’s gateway address is 192.168.254.254

•

The 7550 includes Wireless N

•

The 7550 includes a second, “Guest”, wireless network which allows customers to provide wireless access to their guests without the risk of those guests accessing the customer’s network or the 7550’s administrative features

•

The 7550 can be setup without a DSL connection

When to use this document

This document is for Legacy

Static

BHSI installs.

For a Dynamic BHSI install see “Legacy Residential NETGEAR 7550

Modem Technical Reference”.

Identify type of install (static vs. dynamic) from the Viryanet work order:

Static

ISP Product Plan: Business Class HSI (3M/386K Static IP)

ISP WAN Static IP: 173.84.104.138

ISP LAN Network:

173.84.104.164/30

ISP Network Size: /30

Dynamic

ISP Product Plan: Business Class HSI (10M/1M)

Not covered in this document

Limited scope

This document does not describe any features or provisioning possibilities not associated with a Static Business Class install. For that information, please see “Legacy Residential NETGEAR 7550 Modem Technical Reference” posted on the Outside Plant Reference Guide

( http://wcon.east.frontiercorp.com/corgs/OSP/index.htm

).

2


NETGEAR 7550


Multiple LAN Support

LAN Support

New

Feature

The 7550/7500 supports two simultaneous LAN networks: Private and Public

NOTE: The Private LAN address for the 7550 is 192.168.254.254, the Private

LAN address for the 7500 is 192.168.1.1.

The SE567 only supports a private LAN*: customer devices assigned private addresses (like 192.168.254.1).

The SX762 only supports a public LAN*: customer devices assigned public addresses (LAN Block from work order).

*When provisioned to product specifications

SE567

Modem

(resi or dynamic business)

Number of LAN networks supported

1

Type of LAN network supported

Private

SX762

(static business)

7550/7500

(resi or business)

1

2

Public

Private + Public

What does this mean?

When deploying a 7550 to a Static Business Class customer, there are no restrictions on wireless use. (Wireless devices can use the Private LAN)

Any customer devices

manually provisioned

with the assigned LAN Block IP addresses will use the Public LAN. These devices on the Public LAN will have unrestricted Internet access, both incoming and outgoing.

Any customer devices

requesting an IP address

will be assigned addresses from the Private LAN (via the DHCP server). These devices on the Private

LAN will have unrestricted Internet access in only the outbound direction (to the Internet). Internet devices trying to initiate a connection to a Private LAN device will be blocked by network address translation (NAT).

– just like residential

NAT

On by default

Private LAN

192.168.254.254

WAN

74.42.86.10

Assigned via PPP

See page 12 for setup

DHCP Server

Public LAN

173.84.136.169

Assigned by you


3


NETGEAR 7550


Multiple LAN Support,

Continued

Working with two LANs

At the conclusion of a Business Class install both Private and Public LANs will be enabled and configured.

Note: The WAN and Public LAN addresses were simply chosen for example.

They will be different for every install.

On by default

Path to Internet

NAT

Private LAN

192.168.254.254

DHCP Server WAN

74.42.86.10

Assigned via PPP


Public LAN

173.84.136.169

Assigned by you


Any device connected via

wireless or wired

that requests an IP address will be automatically assigned an IP address from the Private LAN (via the DHCP server).

Private LAN

192.168.254.254

Auto assigned 192.168.254.14

DHCP Server

Public LAN

173.84.136.169

Auto assigned 192.168.254.15

To access modem: Use the 7550’s Private LAN address - 192.168.254.254

How many devices can the Private LAN support?

Answer: 33 devices (with default settings)

Continued on next page

4


NETGEAR 7550


Multiple LAN Support,

Continued

Working with two LANs

(continued)

Any device connected via

wireless or wired

that has been manually assigned an IP address from the Public LAN will be assigned to the Public LAN.

Private LAN

192.168.254.254

DHCP Server

Manually assigned 173.84.136.170

(IP is LAN Block + 2)

Path to Internet

Public LAN

173.84.136.169


(IP is LAN Block +3)

To access modem: Use the 7550’s Public LAN address – 173.84.136.169

How many devices can the Public LAN support?

Answer: depends on the LAN Block subnet mask: /30=1, /29=5, /28=13

5

Typical two

LAN scenario

Customer

Value


NETGEAR 7550


A typical scenario using both Private and Public LANs together is shown here: A customer with 1 usable public LAN address (/30) can still benefit from wireless by using the 33 available private addresses for wireless connections.

Wireless users connect, and are assigned private IP addresses. They access the Internet through the Private LAN –

just like residential HSI

.

Wired devices have been pre-provisioned with addresses from the Public

LAN block. They access the Internet through the Public LAN.

Devices on different LANs do not have access to each other.

Private LAN

192.168.254.254

DHCP Server

Auto assigned

192.168.254.2544

Public LAN

173.84.136.169


(IP is LAN Block +2)

6


NETGEAR 7550


Full BHSI Install Summary

Full install summary

The following list summarizes all the tasks required to be manually completed for a Business HSI full install.

•

Outside cable and equipment conditioning and maintenance.

•

Filter installation & Gateway installation and connection.

•

Gateway configuration a.

Complete one-time setup wizard. b.

Verify the gateway static WAN IP address assignment. c.

Configure the gateway for remote access. d.

Configure the Public LAN. e.

Test service.

•

Close order.

7

Physical Connections

Overview

The connections section of this document describes the physical connections required prior to configuration of a NETGEAR 7550 gateway.

Connection diagram


NETGEAR 7550


8


NETGEAR 7550


Auto Configuration

Auto

Configuration

On initial setup (out of box installation) or after a factory reset, the 7550 will run auto configuration. During the process, 7550 automatically detects WAN connection type, i.e. DSL or Ethernet (E1/Uplink Port). It also auto detects the PVC (0/35, 8/35 and 0/36) and connection type, i.e. PPPoE or Routed

Bridge (aka DHCP). Once the auto configuration completes, the user will be directed to the Setup Wizard.

9


NETGEAR 7550


Gateway Configuration

Walled garden

An Internet connection that is restricted prior to authentication. The Frontier

Netgear 7550 gateway has a built-in walled garden, also known as the onetime setup wizard. When the walled garden/setup wizard is successfully completed, the customer should be able to surf the Internet.

Configure the gateway

After the physical connections are made, follow these steps to complete the one-time setup wizard:

Step

1

2

3

4

Action

Turn the switch labeled

Power

on the gateway’s back panel to the

On

position.

Result:

The modem boots and the

DSL

LED begins to blink

(training).

Wait for the

DSL

LED to be solid green (trained).

If ... Then ...

The LED is solid green

The LED stays flashing

Continue to step 3.

Check the physical

(slow) green or off, connections.

Open a web browser on the computer connected to the gateway.

Result:

The web browser should redirect to the gateway’s one time setup wizard. If it does not, type a known URL (i.e., www.frontier.com, or www.yahoo.com) or 192.168.254.254 into the web browser address field.

Enter

fr0nt13r

as the password in the

New Password

and

Retype New Password

fields, and then click the

Apply

button on the

Modem Password Setting

screen.


10


NETGEAR 7550


Gateway Configuration,

Continued


(continued)

Step

5

Action

Time Zone Setting: Select your time zone and click on

Apply.

6 Wireless Settings: By default, Wireless is enabled (On).

SSID is Frontier plus the last 4 digits of the gateway serial number. Channel is configured as Auto.

7 Wireless Security Settings: By default, it is WPA2 Personal

(PSK) and AES. SSID Broadcast is enabled. Note that WPA

Share Key is printed on the bottom of the gateway panel.


11


NETGEAR 7550



Continued


(continued)

Step

8

Action

PPPoE User Name and Password: Enter the primary account email address into the

User Name

field and the primary account password into the

New Password

and

Retype New

Password

fields, and then click the

Apply

button on the

PPP

User Name and Password

screen.

Result:

An

Internet Connection Status

page is displayed.

9 Summary Page: This page summarizes Modem Settings.

Note that PPP Password is hidden for security reason. You can click on Print to print out the Summary page and ask the customer to save it for future reference and click on Next to continue.


12


NETGEAR 7550



Continued


(continued)

(continued)

Step

10

11

Action

Do not fill out the fields on the

Welcome to Frontier’s

High-Speed Internet Service

page when displayed.

Leave the web browser open

and continue to the next section: “Verify the gateway static WAN IP address”.


13


NETGEAR 7550



Continued

Verify the gateway static

WAN IP address

When the one-time setup wizard is successfully completed, verify that the gateway has the correct static WAN IP address assigned. Follow these steps to check the static WAN IP address on the gateway:

Step Action

1 Check the

IP Address

shown under

My Gateway

on the

Main

screen.

Example: From Viryanet Work Order…

ISP Domain: frontier.com

ISP User Name: customer

ISP Product Plan:

Business Class DSL (3M/386K Static IP)


ISP LAN Network: 173.84.136.168/29

Username

2 Verify that the address shown matches the WAN static IP address provided on the work order.

IF…

IP address

matches

WAN address on work order

THEN…

Good. Jump ahead to step 4

IP address

doesn’t match

WAN address on work order

Bad. Go to next step (step 3)

3 The expected WAN IP address does not match work order. Call the ISIS NOC to resolve before continuing. 866-ISIS-NOC (866-

474-7662)

4


and continue to the next section:

“Configure the gateway for remote access”.

14


NETGEAR 7550


Remote Access Configuration

Background

Configure the gateway for remote access

Remote access is configured to provide the Internet Help Desk (IHD) direct access to the gateway via the WAN, rather than the LAN, minimizing customer and technician on-site assistance requirements.

Follow these steps to configure remote access:

Step Action

1 Click the

Advanced

button on the

Main

screen.

2 Click the

Yes

button on the

Warning

screen.


15


NETGEAR 7550


Remote Access Configuration,

Continued


(continued)

Step Action

3 Click

Remote Administration

on the

Advanced

screen.

4 If presented, login to the gateway. Remember the password?

(fr0nt13r)

Result:

The


screen is displayed.


16


NETGEAR 7550


Remote Access Configuration,

Continued


(continued)

Step Action

5 Enter

remoteadmin

in

User Name

field and enter

f+rR3m0te

in the

Password

field on the


screen. Note that the 7550 now supports both HTTP and HTTPS with a check box “Enable Https” (Secured Communication) in the GUI.

HTTPS is enabled by default.

17


NETGEAR 7550


6 Select

Enable Remote Access

and

Disable Timeout

then click the

Apply

button on the


screen.

Result:

Remote access is enabled. IHD can access the gateway at http://WAN IP Address: 2420 (i.e., http://74.42.41.170:2420).

7


and continue to the next section:

“Configure the Public LAN”.

18


NETGEAR 7550


Public LAN Configuration

Public LAN

The NETGEAR 7550 will be configured to allow two simultaneous LAN networks: Public LAN and Private LAN. This section deals with the Public

LAN.

The Public LAN supports the customer’s devices assigned public IP addresses

(from the work order’s LAN Block).

WARNING:

DHCP server

Do not enable the DHCP server on the Public LAN

.

Follow these steps to configure the Public LAN :

Configure the

Public LAN

Step Action

1 Click the Advanced button on the Main screen.

2 Click the

Yes

button on the

Warning

screen.


19


NETGEAR 7550


Public LAN Configuration,

Continued

Configure the Public LAN

(continued)

Step Action

3 Click

Public LAN

on the

Advanced

screen.

4 Select

Public LAN Enable

on the

Public LAN

screen.


20


NETGEAR 7550



Continued


(continued)

Step Action

5 Enter the gateway IP address and subnet mask into the

Modem’s

Public IP Address

and

Subnet Mask

fields on the

Public LAN

screen.



ISP LAN Network: 173.84.136.

168 /30


Note:

The gateway IP address is the LAN network IP address + 1

(from work order).

Example: Work order’s LAN Block: 173.84.136.

168

/30

Modem’s Public IP address: 173.84.136.

169

Subnet Mask: /30 255.255.255.252

/29 255.255.255.248

/28 255.255.255.240

6 Click the

Apply

button on the

Public LAN

screen.

Note: + 1


21


Continued


(continued)

Step Action

7 Click the

OK

button on the warning.


NETGEAR 7550


8 Wait while the modem restarts.

Result:

The modem restarts and displays the

Main

screen after restarting. The

Public LAN

is ready for use.

9


and continue to the next section.

22


NETGEAR 7550


Wireless Network Configuration

Overview

The wireless network configuration section of this document provides stepby-step procedures to change the wireless network configuration.

Default wireless network configuration

The NETGEAR 7550 transmits a WPA2 encrypted wireless network in its default configuration. The modem has a label on the bottom with its serial number and a WPA encryption key. The modem will transmit Frontierxxxx

(Frontier plus the last 4 digits of the serial number as its wireless network name, or SSID, in its default configuration) and the WPA2 encryption key will be required of clients attempting to access the network.

Modem identification label

The bottom panel of the gateway has a label containing this information:

•

Serial number (the default wireless SSID is Frontier plus the last 4 digits of the serial number, e.g. Frontier3363)

•

WPA (default wireless encryption) key

•

MAC address

•

Model number is

B90-755044-15

(last two digits may change)

Wireless network customer consultation

Consult with the customer to determine how they would like to have their wireless network set up. Ask the customer:

1.

Would you like wireless enabled/disabled

2.

What would you like to call your wireless network? (SSID)

3.

Your network should be encrypted to keep your personal information secure. What would you like to use as a password to access your wireless network? (WPA pre-shared key)


23

Wireless Network Configuration,

Continued


NETGEAR 7550


Turn off wireless – if desired

If the customer desires wireless, skip this and jump to “Change the

SSID”.

If the customer does not want the wireless feature left enabled, follow these steps to disable wireless:

Step Action

1 On the

Main

page, under

My Gateway

>

Quick Links

, click the

Change Wireless Settings

link.

2 Under

Basic Security Settings

>

2

, enter a new network name in the

SSID

field.

Select

Off


24


Continued


NETGEAR 7550


Turn off wireless – if desired

(continued)

Step Action

3 Click the

Apply

button at the bottom of the

Basic Security

Settings

screen.

4 Click

OK

on the pop-up message.

5 If presented, login to the modem.


25


Continued


NETGEAR 7550


Change the

SSID

Upon customer request, follow these steps to change the SSID (wireless network name) from the default:

Step

1

Action

On the

Main

page, under

My Gateway

>

Quick Links

, click the

Change Wireless Settings

link.

2 Under


>

2

, enter a new network name in the

SSID

field.


26


Continued


NETGEAR 7550


Change the

SSID

(continued)

Step

3

Action

Click the

Apply

button at the bottom of the

Basic Security

Settings

screen.

4 Click

OK


27


Continued


NETGEAR 7550


Change from

WEP to WPA encryption

WPA-PSK is the Frontier standard for wireless network encryption.

WEP or open (i.e., no encryption) should only be used if the customer has specific needs or insists.

Explain to the customer that using WPA-PSK encryption ensures that the wireless communications between their wireless clients and the NETGEAR 7550 gateway’s wireless access point are secure.

Follow these steps to change the wireless network configuration from WEP to

WPA:

Step Action

1 Click on

Security Settings

in the left-hand column.

28


NETGEAR 7550


2 Select

WPA

from Wireless Security drop down menu.


29


Continued


NETGEAR 7550


Change from WEP to WPA encryption

(continued)

Step Action

3 Under

WPA

, select

Personal (Pre-Shared Key)

, select the

WPA

type and encryption method, and enter a pre-shared key in the

WPA Shared Key

field. Click

Apply

.

4 Click

OK


5 If presented, login to the modem.


30


Continued


NETGEAR 7550


Change from WEP to WPA encryption

(continued)

Step Action

6 Click


in the left-hand column.

8 Under

Basic Settings

, direct the customer to record or print the new SSID and encryption key, as configured.

31


Continued


NETGEAR 7550


Guess Access

7550 now supports a 2 nd

SSID via a new feature called “Guest Access” in the Wireless Settings page. To enable Guest Access, click “Wireless Settings” and then “Guest Access”.

Once “Guest Access” is enabled, you can change the SSID (the default Guest Access SSID is

Guest plus the last 4 digits of the serial number, e.g. Guest3363). You can also change Wireless

Security Settings by select “Disable”, “WEP” or “WPA” from the drop down menu. There is an option for either hide or broadcast Guess Access SSID. Click “Apply” to save the new configuration.

32


NETGEAR 7550


33


NETGEAR 7550


Test the Service

Overview

There are three components of the Business install we must test:

1.

WAN address is correct

2.

Public LAN block addresses are correct

3.

Wireless (if enabled)

Testing philosophy

Three tests are described to evaluate the proper operation of the WAN, Public

LAN and Wireless functions.

The tests are presented in this order (1, 2, 3) to test each function separately.

You could begin your testing with test number 3. This tests all three functions together. If test 3 passes, the installation is complete. If it fails, you move on to test 2 and 1.


34


Continued


NETGEAR 7550


Test number 1

This will test for a working WAN IP address. You have already verified the gateway’s assigned WAN IP address matches the work order (P14 step 1).

Now we need to verify the assigned WAN IP address will give us access to the Internet.

Requirements:

•

DSL trained (DSL light on solid)

•

Laptop wireless OFF

•

Laptop set to obtain an IP address automatically

•

Laptop wired to the 7550 via an Ethernet cable

If we can reach the Internet, test 1 was successful.

(WAN IP works)

1

Laptop (wired)

Obtain IP address automatically

Follow the steps below to perform test 1.

Step Action

1 Your laptop’s TCP/IP properties must be set to obtain an IP address automatically.

2 Connect laptop to 7550 via Ethernet cable (any port E1-E4)

3 Verify laptop received a private IP address (ex. 192.168.254.??)

4 Using your web browser, connect to an Internet site (ex. www.yahoo.com

)

IF…

Yahoo loads in browser…

Unable to display page…

THEN…

Go to step 6

Go to next step (step 5)


35


Continued


NETGEAR 7550


Test number 1

(continued)

Step Action

5 Using your web browser, connect to 7550 (192.168.254.254)

IF…

7550 GUI loads in browser…

Problem with WAN IP


THEN… address.

•

Contact 866-ISIS-NOC

•

Verify physical connections

(PC to 7550)

•

Verify laptop TCP/IP settings (“obtain automatically”)

•

Restart test at step 1

6 Yahoo loaded. Test 1 completed successfully.

Continue testing with test number 2.


36


Continued


NETGEAR 7550


Test number 2

This will test for a working Public LAN.

Requirements:

•


•

Laptop wireless OFF

•

Laptop manually assigned IP address (from customer’s LAN block)

•

Laptop manually assigned DNS address

•

Laptop wired to the 7550 via an Ethernet cable


(Public LAN & WAN IP works)

2

Laptop (wired)

IP address manually assigned


Step Action

1 Your laptop’s TCP/IP properties must be set to use the following address:

IP address: <LAN Network

+2

>

Subnet mask: *

See Subnet Mask below

Default gateway: <LAN Network

+1

>

Use the following DNS server addresses:

Preferred DNS server: <Your area primary DNS address>

Alternate DNS server: <Your area alt. DNS address>

Ex.: Work order’s LAN Network: 173.84.136.

168

/30

Laptop’s IP address: 173.84.136.

170

Laptop’s Subnet mask: 255.255.255.252

Laptop’s default gateway: 173.84.136.

169

Subnet Mask:

/30

255.255.255.252

/29 255.255.255.248

/28 255.255.255.240

Note: + 2

Note: /30

Note: + 1

*For more info see Appendix A: Configuring Static IP into Computers


37


Continued


NETGEAR 7550


Test number 2

(continued)

Step Action

2 Connect laptop to 7550 via Ethernet cable (any port E1-E4)


)

IF…



THEN…

Go to step 5


4 Using your web browser, connect to 7550 Public LAN address

(from order: LAN network + 1).

IF…

7550 GUI loads in browser…

Problem with LAN IP


THEN… block.

•

Contact 866-ISIS-NOC

•

Verify physical connections

(PC to 7550)

•

Verify laptop TCP/IP settings (manually assigned)

•

Restart test at step 1


Continue testing with test number 3.


38


Continued


NETGEAR 7550


Test number 3

This will test for a working wireless connection.

Requirements:

•


•

All Ethernet cables disconnected

•

Laptop wireless ON

•

Laptop wireless configured with customer’s WPA Shared Key

•

Laptop connected to customer’s SSID

•

Laptop manually assigned: IP address (from customer’s LAN block), and

DNS address


(Wireless, Public LAN, & WAN IP address works)

3

Laptop (wireless)

IP address manually assigned


Step Action

1 Laptop TCP/IP properties manually assigned. See test 2, step 1.

2 On your laptop, refresh list of available wireless networks and connect to customer’s wireless network.

3 When prompted, enter WPA Shared Key.

IF…

Connected…

Refused…

THEN…


May have mistyped shared key – try again.


39


Continued


NETGEAR 7550


Test number 3

(continued)

Step Action


)

IF…



THEN…

Go to step 6


5 Go back and successfully complete test 1 and 2. Then retry test 3.


Business Class HSI is fully tested.

Testing done!

40


NETGEAR 7550


Support Team Contacts

NETGEAR

7550 Support

Use the following numbers for technical support with the NETGEAR 7550:

Technical Support

Customers Call

All customers using a NETGEAR 7550 modem/gateway

Technicians

Technicians ONLY

800-239-4430

877-716-1488

Call

41


NETGEAR 7550


Appendix A: Configuring Static IP into Computers

Static IP PC

Programming

This section is

intended as a reference

. It provides instructions on how to program a Static IP into computers with very common operating systems.

This information may be used if a customer needs assistance.

Important:

It is not the technician’s responsibility to program Static IPs into the customer’s equipment. Instead, technicians should validate static IP Internet connectivity by temporarily placing the IP into their laptop for testing. The customer will then program that IP into their own equipment.


42


NETGEAR 7550


Appendix A: Configuring Static IP into Computers,

Continued

Setting a Static

IP On Windows

XP

Use the following table to program a static IP into a Windows XP machine.

Step Action

1 Click the start button. Then click My Computer.

2 Click on the My Network Places network icon.


43


NETGEAR 7550



Continued


IP On Windows

XP

(continued)

Step Action

3 Click on View Network Connections.

4 If the LAN connection is enabled, go to step 5.

Note:

If the LAN connection is disabled, then right click on

Local Area connection icon and click on Enable.

5 Right click on Local Area Connection, and then click on

Properties.


44


NETGEAR 7550



Continued


IP On Windows

XP

(continued)

Step Action

6 The Local Area Connection Properties window should open.

Click on Internet Protocol (TCP/IP) to highlight it then click on properties.


45


NETGEAR 7550



Continued


IP On Windows

XP

(continued)

Step Action

7 Enter the IP address, Subnet Mask and Default gateway address.

IP address: <LAN block +2> ex. 173.84.136.

170

Subnet mask: 255.255.255.252

Default gateway: <LAN block +1> ex. 173.84.136.

169




168 /30


Select “Use the following DNS server addresses”.

Preferred DNS: <see DNS list>

Alternate DNS:

Select the closest server:

Dallas,PA

199.224.64.202

Rochester, NY

66.133.170.2

Lakeville, MN

66.133.150.12

Elk Grove, CA

66.133.189.215

Click “OK” at the Local area Connection properties window.


46


NETGEAR 7550



Continued


IP On Windows

XP

(continued)

Step Action

8 Open the browser and test your internet connection by going to www.Frontier.com


IP On Windows

Vista

Use the following table to program a static IP into a Windows Vista machine.

Step

1

Action

Click the Start button.

2 Click on Network.


47


NETGEAR 7550



Continued


IP On Windows

Vista

(continued)

Step

3

Action

Click Network and Share Center.


48


NETGEAR 7550



Continued


IP On Windows

Vista

(continued)

Step

4

Action

Click Manage network connections from the left menu.


49


NETGEAR 7550



Continued


IP On Windows

Vista

(continued)

Step

5

Action

Right-click Local Area Connection and click Properties.

6

Note:

You may need to accept a

User Account control prompt

Select Internet Protocol Version 4 (TCP/IPv4) and click

Properties.


50


NETGEAR 7550



Continued


IP On Windows

Vista

(continued)

Step

7

Action

Enter the IP address, Subnet Mask and Default gateway address.

IP address: <LAN block +2> ex. 173.84.136.

170

Subnet mask: 255.255.255.252

Default gateway: <LAN block +1> ex. 173.84.136.

169




168 /30


Select “Use the following DNS server addresses”.

Preferred DNS: <see DNS list>

Alternate DNS:

Select the closest server:

Dallas,PA

199.224.64.202

Rochester, NY

66.133.170.2

Lakeville, MN

66.133.150.12

Elk Grove, CA

66.133.189.215

Click “OK” at the Internet Protocol (TCP/IP) window.

Click Close at the Local Area Connection properties window.


51


NETGEAR 7550



Continued


IP On Windows

Vista

(continued)

Step

8

Action

On the Network Connection Window, click on File then Close.

9 Please restart your computer to apply the new settings.



IP On Mac OS

X 10.4

Use the following table to program a static IP into a Mac OS 10.4 Operating

System.

Step

1

Preferences.

Action

Click the Apple, Select Location, and then click System


52


NETGEAR 7550



Continued


IP On Mac OS

X 10.4

(continued)

Step

2

Action

The System Preferences window opens. Click Network on the top menu.


53


NETGEAR 7550



Continued


IP On Mac OS

X 10.4

(continued)

Step

3

Action

The Network window opens.

1.

Select Built-in Ethernet in the show field.

2.

Select Manually in the Configure IPv4 field.

3.

Enter your static IP.

4.

Enter your Subnet Mask.

5.

In the Router field, enter your Default Gateway Address.

6.

Click on the DNS Servers text box and enter the DNS 1 and DNS 2 Server Addresses.

7.

Click Apply Now.



54


NETGEAR 7550



Continued


IP On Mac OS

X 10.5

Use the following table to program a static IP into a Mac OS 10.5 Operating

System.

Step

1

Preference.

Action

First click the Apple, Select Loction, and then click System


55


NETGEAR 7550



Continued


IP On Mac OS

X 10.5

(continued)

Step

2

Action

The System Preference window opens. Click Network on the top menu.


56


NETGEAR 7550



Continued


IP On Mac OS

X 10.5

(continued)

Step

3

Action

The Network window opens. In the dropdown menu labeled

Configure, select Manually.


57


NETGEAR 7550



Continued


IP On Mac OS

X 10.5

(continued)

Step

4

Action

Enter your:

1.

Enter your static IP.

2.

Enter your Subnet Mask.

3.

In the Router field, enter your Default Gateway Address.

4.

Click on the DNS Servers text box and enter the DNS 1 and DNS 2 Server Addresses separated by a coma and a space.

5.

Click Apply Now.


58


NETGEAR 7550


Appendix B: Wireless Guest Access

What is guest access

The Netgear 7550 has a guest access feature that can be enabled so that guests of the customer may access Internet services without the ability to connect to any of the customer’s computers or the 7550’s gateway menu. Things to note about Guest Access:

•

Guest access permits access to the Internet

•

Guest uses a second private LAN, with a network address block that is distinctly different (192.168.5.0/24) than that of the 7550’s private

LAN (192.168.254.0/24)

•

Due to the separate network address block, guest users are unable to access the gateway menu (192.168.254.254) or any computer on the private or public LAN

•

One good reason for a customer to want guest access enabled is so they can provide internet access without the risk of those guests accessing the customer’s computers

•

Just like normal wireless, guest access MUST be secured and the preferred encryption method is WPA/WPA2/WPA Any

Guest access options screen

Guest access options reside in the 7550’s wireless settings, the 6 th

option in the menu wireless settings menu

After entering the Guest Access screen, follow the steps in the next section


59


NETGEAR 7550


Appendix B: Wireless Guest Access,

Continued

Guest access configuration

Step

1 Enable Guest Access

Action

2 Set the SSID to whatever name the customer wants

3 By default, wireless security is turned off for guest access

Turn on wireless security, set it to WPA and set the passkey to whatever the customer wants


60


NETGEAR 7550


Appendix B: Wireless Guest Access,

Continued

Guest access configuration

(continued)

Step

4

Action

Leave option 4 set for the default of Broadcast and click Apply

5 Click on System Monitoring and then click on Advanced Status

6 Verify that the guest access settings are correct

7 Use your laptop to connect to the guest access wireless connection, verify that you have a 192.168.5.xxx IP address and that you can access the Internet. If you are successful you have completed the guest access configuration.

61

NETGEAR 7550 Installation Manual

Static Business Class HSI Basic Installation

NETGEAR 7550

Key Features

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What security features does the Netgear 7550 have?

Table of contents

NETGEAR 7550 Installation Manual

Static Business Class HSI Basic Installation

NETGEAR 7550

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Table of contents