Imagine Communications GENSAN User Guide

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User Guide

GENSAN™

1.0

12/15/2015

GENSAN™ 1.0 User Guide

Publication Information

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Support Contact Information

For domestic and international support contact information see:



Support Contacts (http://www.imaginecommunications.com/how-buy/contact-us)



Worldwide Support e-mail ([email protected])



Customer Community Portal (http://app.imaginecommunications.com/customercommunity)



Warranty & Contract Information

(http://www.imaginecommunications.com/services/customer-care)



Academy Training (http://www.imaginecommunicationsacademy.com)



Product Manuals (http://www.imaginecommunications.com/services/product-manuals)

GENSAN™

User Guide Contents

Overview................................................................................................................ 4

Differences between GENSAN and Previous Storage Methods ............................................................... 4

Current GENSAN Limitations ................................................................................................................ 4

Codec Support (NTSC/PAL) ....................................................................................................................... 5

SD.......................................................................................................................................................... 5

HD ......................................................................................................................................................... 6

UHD ...................................................................................................................................................... 6

Supported Systems ................................................................................................................................... 6

Client PCs .............................................................................................................................................. 7

Tested Storage Hardware ......................................................................................................................... 7

Supported Connection Types ................................................................................................................... 7

Configure GENSAN ................................................................................................. 9

Before Configuring .................................................................................................................................... 9

Configure the Share Connection .............................................................................................................. 9

Configure the System with Nexio Config ................................................................................................ 10

Initial Setup......................................................................................................................................... 11

Set RAID Settings ................................................................................................................................ 11

Launch the LLM .................................................................................................................................. 12

Troubleshooting ................................................................................................................................. 12

Configure Storage Hardware for GENSAN Storage ............................................... 14

Network Information .............................................................................................................................. 14

Storage Bandwidth ................................................................................................................................. 14

Active Directory/DNS Requirements ...................................................................................................... 14

SAN Requirements .................................................................................................................................. 15

GENSAN™

User Guide

Overview

GENSAN™ is a storage integration product which allows Nexio and Versio systems to connect to generic third-party network-attached storage (NAS). It effectively opens up the previously closed Nexio storage system, making media stored as industry standard MOV files available to third party editors and other tools.

To set up GENSAN on a system, you must be using the Nexio 8.2 Software Release on your Nexio and

Versio system, and you must use Nexio Config to configure the system for the GENSAN RAID

Configuration.

Differences between GENSAN and Previous

Storage Methods

Previous Nexio and Versio storage methods required the use of a proprietary SAN (Storage Area

Network) purchased from Imagine Communications. GENSAN allows you to connect to new or existing storage known as a NAS (Network Attached Storage). The customer is responsible for measuring and managing available bandwidth and total storage according to their needs, though Imagine

Communications has tested and validated several different storage vendors and can provide some of that data to you.

Adopting the GENSAN storage provides several key benefits:



Only one storage solution is required for multiple operations. For example, depending on your storage system capabilities, you might be able to access your Nexio and Versio media, your low-resolution Global Proxy media, your graphics files, and other files all with one storage system.



NAS uses a file-based folder structure, as opposed to the block-based structure of the existing Nexio

SAN system. The files are available as part of a network share or UNC path.



Ethernet connection is supported through standard TCP/IP protocols, so an existing Ethernet infrastructure can be used.



Apple's ProRes video codec is supported, in addition to all of our other existing codecs.

Current GENSAN Limitations

To integrate with a standard Windows file system and standard QuickTime-style MOV files, the GENSAN system includes some caveats which remove several features currently available our standard Nexio storage systems. Some of these features will never be supported. Some will be implemented in GENSAN in later software releases.



20-bit audio is not supported. Any incoming 20-bit audio will be padded to 24-bit.



Compressed audio is not properly wrapped in the MOV files as compressed audio. As a result, third party players and editors will not be able to recognize that the audio in our MOV files is compressed.

Compressed audio will, however, play out of our video server properly for downstream devices.

GENSAN™

User Guide Overview



For media with compressed audio, there is currently no support for the option to decompress audio on playout from our video servers.



No support for legacy Nexio servers using AMD processors. The memory and processor requirements for GENSAN are too high for older-generation Nexios.



Media IDs are not supported. GENSAN uses Reference files instead.



Subclip IDs are not supported. Automation controllers are encouraged to play clip segments instead of dividing up larger clips into subclips.



Trimming of clips is not supported.



Consolidation of large clips is not supported.



Sliding recordings are not supported.



There is no support for a CIFS Server (NLE Gateway) attached to the system.



While a clip is loaded in a Nexio channel, the file on disk cannot be renamed or deleted.



The maximum length of a recording is 12 hours.



The MediaBase thumbnails take some time to generate inside NXOS and other MediaBase applications.



The failover of storage controllers isn't immediate in some storage systems.



No user accounts are enabled when using NXOS or FTP Client. Use the generic Administrator and

Guest accounts.



Platforms configured for the FILM video standards are not supported.



Audio tracks in MOV files are written out as all stereo or all audio. It is not possible for a Nexio to write out a mixture of some stereo audio tracks and some mono.



The maximum ID name length is 32 characters. Any media copied onto the GENSAN storage with an

ID longer than that will be ignored.



You must wait two minutes before playing a growing clip. You should also not play that part of a clip in record that is within two minutes of the current end of the clip.



It can take up to one minute before a new clip is seen in the NXOS MediaBase.

Codec Support (NTSC/PAL)

The following SD, HD, and UHD codecs are supported.

SD



DVCAM



DVCPro25



DVCPro50



IMX



MPEG420



MPEG422

GENSAN™

User Guide

HD



DVCPro HD



XDCAM HD



XDCAM EX



XDCAM 422



MPEG420



MPEG422



ProRes HQ



ProRes 422



ProRes LT



PRO RES UHD1



AVC-Intra



H-264



DNxHD



XAVC

UHD



ProRes



XAVC

Overview

Supported Systems

Any Nexio system which matches the following requirements can use GENSAN storage mode to connect to third-party storage hardware:

Component Requirement

Operating System



Windows Server 2012

There is a required upgrade for Nexios which ship on Windows 7.

Platform

Software

CPU

RAM



AMP Gen-6 (RAM upgrade required)



AMP Gen-7 (RAM upgrade required)



AMP Gen-9



Volt Gen-2



Versio 3



Versio 2.2 or higher.

Versio 3 supports GENSAN mode in either blade or MA500 configurations.



Intel



32 GB

GENSAN™

User Guide

Component

Additional

Peripherals

Requirement



NX1012 for MGX + Auxiliary platforms

Note: Product support requires Nexio 8.2 software or higher.

Overview

Client PCs

Client PCs which access the system remotely must meet the following minimum requirements.

Component Requirement

Operating System Either:



Windows OS capable of accessing SMB3 (Server Message Block 3)-compatible shares:



Windows Server 2012



Windows 8.1 (Remote only)



Windows 10 (Remote only)



Mac OS X 10.10 ("Yosemite") (Mounting shares only)



Linux OS (Mounting shares only)

Network

Software



Minimum 1 Gb/s Ethernet (10 Gb/s recommended)



3rd party NLEs which support MOV wrapped files

Tested Storage Hardware

GENSAN has been tested and validated by Imagine Communications to connect to the following storage hardware:



EMC Isilon X410



HP 3PAR



NetApp FAS8040



Quantum StorNext M440

See Configure Storage Hardware for GENSAN Storage (on page 14) to learn how to configure these

systems for GENSAN operation.

The bandwidth and total storage of hardware that is not on this list must be determined by the customer.

Supported Connection Types

GENSAN supports the following types of connection between your systems and the storage hardware:



File copy (Ethernet)

GENSAN™

User Guide



FTP (Ethernet)



SMB3 (Sever Message Block 3) Storage Connection Protocol (Ethernet)



Playout and record from the MA410 or MA500 I/O (SDI video/audio and AES audio)

Overview

GENSAN™

User Guide

Configure GENSAN

If the Nexio 8.2 Software Release is not already installed on your system, consult the Nexio 8.2 Software

Installation Guide to learn how to install it with the Nexio Setup application.

After you have installed Nexio 8.2 on your system, follow the steps in this section to configure each platform to connect to the GENSAN storage system.

Before Configuring

Before you configure your system, you must know the following information:



The share location where files are stored on the NAS.

For example, \\xxx.xx.xx.xx\sharename



The login credentials of the share location.

Note: Ensure the share location is available for external connections, with permissions set and sharing enabled.

Configure the Share Connection

The following steps allow you to connect your Nexio and Versio software and other Windows applications to your GENSAN storage system.

1. To validate access to your NAS location, test the share connection:

Open a Windows CMD prompt and run the following "net use" command, inserting your own computer name, share name, username, and password: net use \\[ComputerName]\[ShareName] /user:[UserName] [Password]

/persistent:no

Example of a successful command:

If the command is successful, please continue with the following step. If it returns an error, please contact your IT technician to troubleshoot access to your NAS location.

2. Create a "net use" batch file: a. Right-click on your desktop and select New > Text Document. b. Name the file sharewakeup.bat. c. You are warned about changing a file extension. Click Yes to confirm the change. d. Double-click the file to edit it. e. Type in the "net use" command that you successfully tested in step 1. f. Save the file and close it.

3. Move the file to Windows Startup:

GENSAN™

User Guide a. Move your sharewakeup.bat file to the C:\VR\Utilities folder. b. Right-click the file and select Create Shortcut.

Configure GENSAN

A shortcut file is created. You will use this file in the steps below. c. Open your Run Command window by holding down the Windows key and pressing R. d. In the Run Command window, type shell:startup and press ENTER. The Startup folder for your computer opens within Windows Explorer. e. Copy the shortcut file you created above, and paste it into the Startup folder.

4. Reboot your server and confirm the sharewakeup.bat file runs successfully. You can confirm this by running a "net use" to list your active connections.

For more information about "net use," please contact your IT department.

Configure the System with Nexio Config

The Nexio® Config application provides an easy interface for setting all the important configurations for your Nexio® hardware devices. Nexio Config is included as part of your Nexio server system software.

The Nexio Config shortcut icon displays on your desktop when you boot up the server.

Double-click the icon to launch Nexio Config.

GENSAN™

User Guide Configure GENSAN

Initial Setup

If you are commissioning a new system of if you are upgrading an existing system, you will make your first settings under the Initial Setup option.

Nexio Config displays network and system information that it reads from your system upon startup. The same information displays on the Information tab for Initial Setup, General Settings, and Advanced

Settings.

Set RAID Settings

Follow these steps to configure GENSAN in the Nexio Config application. See the Nexio Config 8.2 User

Guide to learn how to use the rest of the configuration options.

1. Switch to the Server Settings tab.

2. Use the Raid Configuration drop-down to select GENSAN.

GENSAN™

User Guide Configure GENSAN

3. New fields appear in the Server Settings tab specifically for GENSAN. Use the controls to configure your system.

Note: All fields are case-sensitive.



GenSanSource MediaDir: This is the name of the folder which contains all your MOV media files on your NAS storage hardware. Do not include the network path, only the folder name (for example, Media). Your MediaDir folder must be manually created within your network share.



GenSanSource NetworkShare: The UNC main path to the shared folder (MediaDir) on your NAS storage hardware. Do not add the actual folder name to the path. For example, if your shared folder is at \\Storage\share\Media, only enter \\Storage\share



DirSync File Copy: This is responsible for the File Copy functionality. When a clip is directly copied to the Media Directory folder, DirSync acknowledges the new media and it will be seen globally within the Nexio Mediabase.

No more than three nodes may have File Copy enabled within your Nexio domain. We recommend enabling File Copy on nodes used for File Transfer activity.

4. Configure the rest of the system as described in the Nexio Config 8.2 User Guide.

5. Close Nexio Config.

Launch the LLM

To launch the LLM, double-click the LLM icon on the desktop.

When an LLM launches successfully in GENSAN mode, you will see a grey (healthy) Logical Disk.

Troubleshooting

If the LLM launches with no logical disk, please check the following:

1. Ensure your current Nexio system can access the Network Share location. If access is denied, please contact your IT department to confirm your shares and permissions are enabled correctly for SMB >

NAS communication from the Nexio Server.

2. Navigate to your Network share location and confirm the Media Directory folder name matches what was entered in Nexio Config.

GENSAN™

User Guide

Note: These values are case sensitive.

Configure GENSAN

3. Navigate to your MediaDir folder and confirm that a FileFactory folder exists. If it does not exist, your GENSAN Nexio Config settings do not match your actual NAS location settings

(GenSanSource MediaDir and GenSanSource NetworkShares).

GENSAN™

User Guide Configure Storage Hardware for GENSAN Storage

Configure Storage Hardware for

GENSAN Storage

This section contains instructions for setting up your storage hardware for GENSAN storage.

Note: These instructions do not include basic set up of your storage hardware. Please consult the documentation for your storage hardware to learn how to configure it to your requirements.

Network Information

All NAS storage hardware requires an Ethernet connection to your system. The network which connects your system to your storage hardware should provide Layer 3 capabilities:



The network can be a classic 3-tier model (core/aggregation/edge). STP/RSTP should not be enabled at the edge ports.



The network can be a modern DCB fabric (spine/leaf).

Storage Bandwidth

Storage Hardware

EMC Isilon X410

Bandwidth

17 Gbps

HP 3PAR

NetApp FAS8040

15 Gbps

8 Gbps

Quantum StorNext M440 3 Gbps per chassis

Note: Each group RAID 6 of 6 drives provides 1.5Gps. There are two groups per chassis, so each chassis provides 3 Gbps.

Rebuilds to Remain Above Bandwidth

One rebuild at a time

Active Directory/DNS Requirements

Storage Hardware

EMC Isilon X410

HP 3PAR

Active Directory/DNS

Active Directory/DNS is optional, but recommended.

Active Directory/DNS is required (Windows 2012 R2 NAS

Cluster)

GENSAN™

User Guide

Storage Hardware

NetApp FAS8040

Quantum StorNext M440

Configure Storage Hardware for GENSAN Storage

Active Directory/DNS

Active Directory/DNS is required

Active Directory/DNS is optional.

SAN Requirements

The Quantum StorNext M440 must be shown as a mount drive letter (for example, q or m).

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