HP LaserJet M5025/M5035 MFP
Copyright and License
© 2007 Copyright Hewlett-Packard Development Company, L.P.
Copyright et licence
© 2007 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission
is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or omissions
contained herein.
Part number: Q7829-90970
Edition 1, 10/2007
FCC Regulations
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio-frequency energy. If this equipment is not installed
and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna. Increase separation
between equipment and receiver.
•
Connect equipment to an outlet on a circuit different from that to
which the receiver is located.
•
Consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the device that are not expressly
approved by HP could void the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class A
limits of Part 15 of FCC rules. For more regulatory information, see the
HP LaserJet 5035MFP electronic user guide. Hewlett-Packard shall not be
liable for any direct, indirect, incidental, consequential, or other damage
alleged in connection with the furnishing or use of this information.
Trademark Credits
Windows® is a U.S. registered trademark of Microsoft Corporation.
1
775 mm (31 in)
To position the device, select a sturdy, well-ventilated, dust-free area that
is out of direct sunlight.
Verifique se há espaço suficiente para posicionar o dispositivo.
2
English
Make sure there is enough space to position the device.
2) Place the device on a sturdy surface.
English
1) Remove the contents from the box. Note: The handles are on the left,
right, and back of the device.
3
• Prepare the hardware • Préparation du matériel • Prepare el hardware • Prepare o hardware
3) Remove all of the orange tape and cardboard packaging.
4) Remove the orange tray locks from tray 2 (callout 1) and tray 3 (callout 2).
4
6) Remove the print cartridge from its packaging, remove the strip (callout 1)
and orange tape, insert the print cartridge (callout 2) into the device,
and then close the upper-right door (callout 3).
English
5) Open the upper-right door and remove the orange print-cartridge locks.
5
7) Open each tray to load the media.
8) Adjust the tray guides to match the media size, and then load the media.
6
10) Move the scanner carriage shipping lock toward the back of the device
so it unlocks.
9) Fermez tous les bacs.
9) Feche todas as bandejas.
English
9) Close all of the trays.
7
11) If necessary, remove the two control-panel overlays and install new
overlays.
12) If you are connecting using a USB cable, wait until you are prompted
at the computer in step 22 on page 15.
8
14) Connect the power cable.
English
13) Connect the network cable.
9
• Set up the control panel • Configuration du panneau de commande • Configure el panel de control • Configure o painel de
controle
15) Turn on the device.
16) Wait for the device to initialize (this might take a few minutes). If you
are prompted at the control panel, enter the language, date, and time.
15) Ligue o dispositivo.
10
17) If you are connected to a network, print a test page from the control
panel and check for a valid IP Address. On the control panel, touch
the Network Address button, and then touch Print. The IP address
information appears below “TCP/IP”. If your IP address information
appears, go to step 19 on page 13.
Note: Many networks provide IP addresses automatically. If the IP
address shows a series of zeros, make sure that you are connected
to the network and go to step 18.
11
18) Configure the IP address (if necessary). On the control panel, scroll
to and touch Administration. Scroll to and touch Initial Setup, and
then Networking and I/O. Touch Embedded Jetdirect, TCP/IP, and
IPV4 Settings. Touch Manual Settings, and then enter the
IP Address, Subnet Mask, and Default Gateway.
12
• Install the software • Installation du logiciel • Instale el software • Instale o software
For Macintosh software installation instructions, go to step 24 on page 16.
English
Prepare for software installation. 19) HP recommends closing all
unnecessary applications prior to installing the printing system software.
13
To install a USB connection, go to step 20.
Windows with a direct connection (USB). 20) Install the software from
the CD before connecting the cable to the device. Note: If the New
Hardware Found message appears, insert the CD. Follow the onscreen
instructions, accept the default selections, and then go to step 31 on
page 19.
14
English
Windows
21) On the welcome screen, click Install Printer. The Setup Wizard
appears. Note: If the welcome screen does not appear, click Start,
and then click Run. Type X:SETUP (replace X with CD-ROM drive
letter), and click OK.
22) Follow the onscreen instructions. When prompted, connect a USB
cable between the device and the computer. Note: HP does not
recommend using USB hubs. Use a USB cable that is no longer
than 2 meters (6.5 feet).
15
23) Click Finish. If prompted, restart the computer. Go to step 31
on page 19.
Connect to a Macintosh computer. 24) Place the CD in the CD-ROM
drive and run the installer. Complete an easy install. Note: Install the
software before connecting the USB cable.
16
English
26) From Apple System Preferences (available in the Apple drop-down
menu) click Print & Fax, and then click the Printing tab at the top
of the window. 27) To add your device, click the “+” icon to launch the
Printer Browser. By default, the Printer Browser displays devices that
are connected through USB, Bonjour, and AppleTalk networking.
25) Connect a USB cable between the device and the computer.
Note: HP does not recommend using USB hubs. Use a USB cable
that is no longer than 2 meters (6.5 feet).
Important: Perform steps 26-30 only if the USB cable was connected
before the software was installed. Otherwise, go to step 31.
17
28) From the Printer Browser window, select the HP device. Note: If HP
software is installed, the software should automatically be configured
for Macintosh OS X V 10.4.
29) Click Add to create a printer queue, and then follow the prompt to
manually configure the device’s installable options. Note: Macintosh
OS X V 10.2 and V 10.3 might require you to manually select the
printer model from the Printer Model drop-down menu. 30) Under
Model Name, select the device, click Add, and go to step 31.
18
English
Français
Español
Português
Test the software installation. 31) Print a page from any program to
make sure that the software is correctly installed. Note: If the page failed
to print, reinstall the software. If the page fails to print after reinstalling, go
to www.hp.com/support/M5035mfp.
19
• Set up digital send • Configuration de l’envoi numérique • Configure el envío digital • Configure o envio digital
32) Before setting up the digital send features, you must have the following:•
• The host name or IP address of the simple mail transfer protocol (SMTP)
e- server that sends e-mail from the product.
• The host name or IP address of the Lightweight Directory Access Protocol
(LDAP) server that retrieves e-mail addresses (optional).
• The preferred folder paths for the send-to-folder feature
(HP LaserJet M5025MFP only. For other models, please refer to
http://www.hp.com/go/hpscansetupwizard.com).
• The host name or IP address of the product.
Note: If you are using an Internet Service Provider (ISP) for internet access
and e-mail, you may need to contact your ISP to obtain the SMTP server
name, and to determine if you need to enter an account name and password
for SMTP authentication.
20
33) Open a web browser. 34) Type the device IP address (found on
the Jetdirect configuration page). 35) Select the Digital Sending tab.
36) Complete General Settings information, such as name and e-mail
address.
37) Select E-mail Settings from the left navigation menu. 38) Type the
SMTP server address. Note: If you are using an Internet Service Provider
(ISP) for Internet access and e-mail you might need to contact your ISP to
obtain the SMTP server name, and to determine if you need to enter an
account name and password for SMTP authentication.
21
39) Select The E-mail Address Book from the left navigation area to
enter frequently-used e-mail addresses and e-mail distribution lists.
For the M5035 MFP only. 40) To scan a document to your computer
or shared network folder, use the Send To Folder feature (on the left
navigation bar) to set up one or more folder destinations. Note: See the
embedded Web server (EWS) guide for more information on configuring
the Send To Folder feature.
22
English
Congratulations! The device is ready to use. The user guide is located
on the CD. See www.hp.com/support/M5035mfp for more information
or support.
Note: Save the boxes and the packing materials in case you need to
transport the device.
Register your device. Register at www.register.hp.com. This is the
quickest and easiest way for you to register to receive the following
information: technical support updates, enhanced support options,
ideas and ways to use your new HP device, and news about emerging
technologies.
23
Troubleshooting
Area
Control-panel
display
Print
Copy
Fax
ENWW
Symptom
Cause/Remedy
Blank
1) Make sure that the power cable is connected to a working power outlet.
2) Make sure that the device is turned on. See page 10 for more information.
3) If the status lights on the left side of the control panel are functioning,
adjust the contrast by using the dial in the upper left of the control panel.
4) Turn off the device, reseat the formatter, and then turn on the device.
Button on the touch
screen appears gray
with “!” markers
1) Make sure that the scanner lock is unlocked. See page 7 for more
information.
2) Turn off the device, and then turn it on again.
Device does not
recognize Letter/A4
media loaded in the tray
Make sure that the media is loaded long-edge leading (with the short
edge toward the front of the device). See page 6 for more information.
Not printing
1) Check the network or USB cable. See page 9 or page 15 for more
information.
2) If you are printing over a network, print a configuration page and make
sure that the IP address is correct.
3) Reinstall the print driver.
Jams
1) Make sure that the orange packing tape, cardboard, and orange plastic
shipping locks have been removed. See pages 4 and 5 for more
information.
2) Make sure that you are using supported media. See the user guide on the
CD for more information.
3) Make sure that the media is loaded correctly.
Blank pages
Make sure that the strip is removed from the print cartridge. See page 5 for
more information.
Buttons on the touch
screen appear gray
1) Make sure that the scanner lock is unlocked. See page 7 for more
information.
2) Turn off the device, and then turn it on again.
Blank pages from copy
Load the original media face up into the ADF.
Poor copy quality
1) Select Optimize text/Picture and adjust the settings to match the
original.
2) Select Image Adjustment, and optimize the values for Darkness,
Sharpness, and Background Cleanup.
Buttons appear grey
or fax is not available.
Enter the fax number, locale, and date/time to make sure that the fax is
configured correctly.
No fax icon on the
control-panel display.
1) Make sure that the fax card is installed in the formatter correctly, and that
none of the pins are bent.
2) Print a configuration page and check the modem status. If
“Operational/Enabled” is not listed, it might be disabled or there might be
a problem with the fax hardware. See the analog fax user guide for more
information.
Fax icon displays:
“Not Configured”.
Go to the Administration menu and activate the Fax Setup Wizard. Make the
required entries to activate the fax.
Fax configured but
not sending fax.
1) Make sure to use the phone cord that came with the device.
2) Make sure that the phone cord is connected securely to the device and to
an active telephone port.
3) Make sure that the fax is connected to a dedicated analog telephone line.
Note: Use a telephone to verify that the port is active.
24
Troubleshooting
Area
E-mail
Other
Symptom
Cause/Remedy
Fax configured,
but having difficulty
connecting or completing
the fax call (fax line
quality).
1) Try setting the baud rate to 9600 and retry the call.
2) Try turning JBIG off.
Fax configured but
not receiving fax.
1) Make sure that a line splitter or surge-protection device is not being used.
2) Make sure that voice mail or an answering machine is not receiving the
incoming fax before the device. Remove these, or set the device
“rings-to-answer” to a lower number.
3) Make sure that a roll-over line is not being used, and that the fax is
connected to a dedicated analog telephone line.
Digital sending tab in the
embedded Web server
(EWS) does not appear
An administrative password might be configured. Select Log On in the upper
right corner of the EWS.
Email Gateway Not
Responding appears on
the control-panel display
when attempting to send
an e-mail
1) The SMTP gateway address might be incorrect. Contact your IT
administrator to obtain the correct address.
2) If you are using an Internet Service Provider (ISP) for e-mail, contact your
ISP provider the hostname of your SMTP gateway (request the fully
qualified domain name (FQDN), not the IP address).
3) Make sure that the entered SMTP authentication user name and
password are correct. Note: Not all SMTP gateways require a
user name and password.
The “from” address
cannot be changed
in Send to Email
The “Prevent Device User from changing the e-mail address” feature
in the EWS might be selected, or “Device Authentication” is enabled.
You want to scan and
send-to-email in black
and white TIFF format
Use the EWS to change the default image file format by selecting
Digital Sending, Send to Email, and Advanced.
You want to change the
file type or the color
setting for e-mail
attachments
On the control-panel e-mail feature, select More Options to change the
image file format before sending the e-mail.
A “job failed” message
is received when a
document is scanned
and sent to e-mail.
1) Send a test e-mail to make sure that the e-mail address is correct.
2) Make sure that the scanned document does not exceed your SMTP
gateway’s maximum allowable attachment size. If it does, use the EWS
to change the size by selecting Digital Sending and Send to Email.
All symptoms
See the user guide on the CD for more information.
25
ENWW
Symptôme
Vide
Copie
FRWW
Pages vierges
26
Dépannage
Zone
Autre
Symptôme
FRWW
Copia
Fax
ESWW
No imprime
28
Otros
29
ESWW
Cópia
Fax
Sintoma
30
E-mail
31
© 2007 Hewlett-Packard Development Company, L.P.
www.hp.com
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*Q7829-90970*
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