Transmit modem READY LED not lit. Hughes Network DirecWay DW4020, DW4-G1

Transmit modem READY

LED not lit

If the transmit modem is not operating normally and its READY LED is not lit, as shown in Figure 50, take the following steps.

•

Check that the receive modem READY LED is continuously lit. If not, try the sequence in

Problem: receive modem READY LED not on

on page 52.

•

Check that the 25-pin connector is attached securely. See Figure 49.

•

Check to make sure the power cord is securely attached to the receive modem and plugged into the wall outlet or surge protector. See Figure 49. If the power cord was loose, the transmit modem READY led may come on.

•

If securing the power cord does not solve the problem, check all cable connections. Tighten any that seem loose.

•

If the transmit modem READY LED still does not come on, power cycle the

DW4020 by unplugging the power cord from the wall outlet or surge protector, waiting ten seconds, and plugging it back in.

•

If the problem persists, contact your service provider.

Receive modem READY LED continuously lit, showing that it is functioning

Transmit modem READY LED not lit

Figure 50: Transmit modem READY LED not lit

54

Troubleshooting