Installing the IQ Commercial Envoy – Part 2. enphase IQ Commercial Envoy

IQ Commercial Envoy Installation and Operation

Installing the IQ Commercial Envoy

– Part 2

You must complete installation Part 2 after installing the PV system.

4. Detect the Devices

Use one of the following methods to detect devices (Enphase Microinverters and/or Enphase Batteries).

Method A: Provision Devices with Installer Toolkit

Use the Installer Toolkit mobile app to configure the IQ Commercial Envoy with the serial numbers of the installed devices. a. Launch Installer Toolkit and tap

View Systems

. b. Select the system you are working with or tap

[+]

to add a system. c. Connect to the IQ Commercial Envoy with your mobile device as described in the side note. d. Return to Installer Toolkit. If the serial number for the IQ Commercial Envoy you are installing is not displayed on the System Overview screen, tap the

[+]

next to the word

Envoys

. When the app displays the serial number of the IQ Commercial Envoy, tap it to add it to the system. e. Following the on-screen instructions, use the Installer Toolkit app to create the arrays and scan the serial numbers from the installation map. f. Tap the

Connect

button. This provisions the scanned devices on the IQ Commercial Envoy. g. When prompted, confirm the number of devices that you installed. h. If your system requires a region-specific grid profile, select and apply a grid profile to the devices. (Systems in Hawaii and systems with Enphase Batteries require you to set a profile.)

The Device Communications LED lights solid green when all of the provisioned devices are communicating or solid amber if any devices are not communicating.

Method B: Discover Devices with Installer Toolkit

Use the Installer Toolkit mobile app to set the number of devices the IQ

Commercial Envoy should search for on the power line. a. Connect to the IQ Commercial Envoy with your mobile device as described in the side note. b. Launch Installer Toolkit and tap

Connect to an Envoy

. c. When prompted, enter the number of devices that you installed.

Connecting to IQ Commercial

Envoy with a Mobile Device

:

The Envoy’s AP (Access Point)

Wi-Fi network allows you to connect your mobile device to the IQ Commercial Envoy. The

AP Mode LED lights solid green when the network is available.

•

On the IQ Commercial

Envoy, if the AP Mode LED is not lit, press the AP

Mode button.

•

On your mobile device, go to

Settings and join the Wi-Fi network “Envoy_nnnnnn”

(where “nnnnnn” represents the final six digits of the

Envoy serial number). d. If your system requires a region-specific grid profile, select and apply a grid profile to the devices.

(Systems in Hawaii and systems with Enphase Batteries require you to set a profile.) e. When prompted to start a device scan, tap

OK

.

The Device Communications LED flashes green while scanning. It lights solid green when all of the devices you installed are communicating or solid amber if any devices are not communicating.

17 © 2018 Enphase Energy Inc. 141-00041 Rev 01

IQ Commercial Envoy Installation and Operation

Method C: Discover Devices with the IQ Commercial Envoy

If you are not using the Installer Toolkit app, press the

Device Scan

button on the IQ Commercial Envoy.

With this method, the Envoy searches the power line for 15 minutes, but does not know how many devices it should discover.

The Device Communications LED flashes green for 15 minutes while scanning. At the end of the scan, it lights solid green if at least one device was discovered or solid amber if no devices were discovered (or if any discovered device stops communicating).

With All Methods

If the Device Communications LED remains solid, see

“Device Detection Issues” on page 34.

5. Verify Configuration and Enable the Meters

While still connected to IQ Commercial Envoy with Installer Toolkit, check the Overview screen for the following:

WARNING!

If using consumption metering, be sure to set the meter type correctly. You cannot change this setting once the meter is enabled. a. Confirm that the expected number of devices are discovered and communicating. b. On the Overview screen, check that the grid profile is set on all the microinverters. Setting the profile may take up to 5 minutes for a typical system. c. Tap the

Meters

button. d. Tap

Production Meter

and follow the on-screen instructions to enable the Production Meter. e. If you installed consumption metering CT(s), tap

Consumption Meter

and follow the on-screen instructions to enable the Consumption Meter. f. Return to the Overview screen and verify the meter reading(s).

If you used Installer Toolkit to detect microinverters, the Power Production LED lights solid green when all expected microinverters are producing power. If you did not use Installer Toolkit, it lights solid green if all communicating microinverters are producing power. It flashes green when microinverters are upgrading.

Check Installer Toolkit for production status details. If the Power Production LED remains solid amber, see

“Issue: Installer Toolkit Indicates that Scanning is Inhibited” on page 35.

18 © 2018 Enphase Energy Inc. 141-00041 Rev 01

IQ Commercial Envoy Installation and Operation

6. Connect to Enlighten

The IQ Commercial Envoy requires a connection to the Internet for reporting to Enlighten. You can provide this connection through an existing broadband router, other Wi-Fi access point at the installation site, or by using the Enphase Mobile Connect cellular modem.

WARNING!

Risk of Equipment Damage. Do not remove power from the IQ Commercial Envoy if the LEDs are flashing green. This indicates that a software update is in progress.

Connect to a broadband router using one of these methods, described in the following sections:

•

Method A: Integrated Wi-Fi

•

Method B: Enphase Mobile Connect [order Enphase CELLMODEM-01 (3G) or CELLMODEM-03

(4G) separately]

•

Method C: Ethernet cable (not included, installer must provide). This method requires that you use the ferrite bead included with the IQ Commercial Envoy.

•

Method D: Power Line Communication Bridges (order EPLC-01 separately). This method requires that you use the ferrite bead included with the IQ Commercial Envoy.

Method A: Integrated Wi-Fi

The IQ Commercial Envoy integrated Wi-Fi operates at both 2.4GHz and 5GHz and supports several wireless security protocols in addition to Wi-Fi WPS. These include WEP Open System, WEP Shared Key, WPA-PSK,

WPA2-PSK, WPA-EAP, and WPA2-EAP. To use the

Enphase integrated Wi-Fi, you need a wireless router. a. On the IQ Commercial Envoy, verify that no Ethernet cable is plugged into the RJ45 port. b. If your router supports WPS, press and hold the

WPS button on the wireless router for a few seconds. On most routers, a WPS LED begins flashing. c. If you are using the Installer Toolkit mobile app, tap the

Network

button, tap

Wi-Fi

, and find and select your network. If the wireless router does not support WPS, you may be prompted to enter a password.

If you are not using the Installer Toolkit mobile app, you can only connect using WPS. Initiate a WPS connection by pressing and holding the

AP Mode

button for 5 seconds.

The Network Communications LED begins flashing green. Within three minutes the Network

Communications LED lights solid green, indicating a successful connection to the Internet and to

Enlighten. If the Network Communications LED remains off or lights solid amber see

“Internet Connection

Issues

” on page 36.

19 © 2018 Enphase Energy Inc. 141-00041 Rev 01

IQ Commercial Envoy Installation and Operation

Method B: Enphase Mobile Connect Modem

Order Enphase CELLMODEM-01 (3G) or CELLMODEM-03 (4G) separately.

To install Enphase Mobile Connect: a. Connect the antenna(s) to the antenna connector(s) and mount the modem as described in the

Enphase Mobile Connect Installation Guide

. b. Connect the mini-USB cable to the modem and connect the other end of the cable to the IQ Commercial Envoy. If receiving power from the IQ

Commercial Envoy, the modem power LED lights up.

Within three minutes the IQ Commercial Envoy Network Communications

LED lights solid green, indicating a successful connection to the Internet and to Enlighten.

NOTE

: With Mobile Connect, the Envoy initially reports to Enlighten every five minutes for 12 hours or until the IQ Commercial Envoy detects the expected number of microinverters, which is based on the number entered in

Total Number of PV Modules

in Enlighten. After that, the

Envoy uses low bandwidth reporting mode. Low bandwidth mode reports 15-minute interval readings and event data to Enlighten four times a day rather than every 15 minutes as with other connection methods.

Method C: Ethernet Cable

To use this method, you need an Ethernet cable and a broadband router. The Enphase IQ Commercial

Envoy comes packaged with a ferrite bead. You must attach this ferrite bead to your Ethernet cable to ensure there is no communication interference between the IQ Commercial Envoy and other devices. To install the cable and ferrite bead: a. Select a Cat5E or Cat6 Ethernet cable unshielded twisted pair (UTP). Do not use shielded twisted pair (STP) cable. b. Place the bead on the new cable, near one end, and close the latch. c. Plug the cable end with the ferrite bead into the IQ Commercial Envoy Ethernet port. d. Secure a tie wrap on the cable on each side of the ferrite bead. e. Tighten an additional tie wrap around the ferrite bead. f. Trim any tie wrap excess. g. Plug the other end of the Ethernet cable into the network.

Within two minutes the Network Communications LED lights solid green, indicating a successful connection to the Internet and to Enlighten.

When you use an Ethernet cable to connect to the LAN, two small LEDs on the Ethernet port indicate

Ethernet link and activity. When the cable is connected correctly, the link LED lights solid green and the activity LED flashes green or yellow when data is sent or received.

20 © 2018 Enphase Energy Inc. 141-00041 Rev 01

IQ Commercial Envoy Installation and Operation

Method D: Power Line Communication Bridges

Order EPLC-01 separately.

If you need to locate the IQ Commercial Envoy away from the router, at a distance where an Ethernet cable is not practical or the wireless signal does not reach, use power line communication bridges with the IQ

Commercial Envoy. Bridges allow the IQ Commercial Envoy to communicate with the broadband router over the site’s power lines.

To install power line communication bridges: a. Plug one of the bridges into an AC outlet very near the IQ Commercial Envoy. b. Place the bead on the cable, near one end, and close the latch. c. Plug the cable end with the ferrite bead into the IQ Commercial Envoy Ethernet port. d. Secure a tie wrap on the cable on each side of the ferrite bead. e. Tighten an additional tie wrap around the ferrite bead. f. Trim any tie wrap excess. g. Plug the other end of the Ethernet cable into the bridge. h. Plug the other bridge into an AC outlet near the broadband router. i. Connect one end of a second Ethernet cable to the second bridge, and connect the other end of the

Ethernet cable to the broadband router.

Within two minutes the Network Communications LED lights solid green, indicating a successful connection to the Internet and to Enlighten.

If the Internet Connection Fails

If the IQ Commercial Envoy does not connect to the Internet within five to ten minutes after using any of these connection methods, see

“Internet Connection Issues” on page 36.

7. Send System Summary Report

When you have completed your system setup, you can generate and email a summary report. a. From Installer Toolkit, tap

Done

in the upper-right corner of the screen to disconnect from the Envoy.

Installer Toolkit will ask if you want to view a summary report. b. Tap

View Report

. The report displays Envoy and system information with a list of microinverter serial numbers, their last power reports, and information about the grid profile applied to the microinverters. c. Tap to email the report to your office as a record of successful system installation or to the utility for evidence of grid profile settings.

NOTE

: If your mobile device is connected to the Envoy using AP mode, the email stays in the email app’s outbox to be sent when the mobile device reconnects to the Internet. To disconnect from the Envoy network, go to Settings on your mobile device and disconnect from the IQ

Commercial Envoy Wi-Fi network “Envoy_nnnnnn” (where “nnnnnn” represents the final six digits of the Envoy serial number).

NOTE

: If you connect to an Envoy after associating it to a system, the report includes a system name and address.

21 © 2018 Enphase Energy Inc. 141-00041 Rev 01

IQ Commercial Envoy Installation and Operation

8. Activate Monitoring

Register the IQ Commercial Envoy for monitoring of Enphase Microinverters in Enlighten at enlighten.enphaseenergy.com

. Once you have registered the system and successfully installed the IQ

Commercial Envoy, Enlighten generates an account for the site owner. When you complete the registration and installation, Enphase sends account information to the site owner allowing them to log in to the Enlighten website and view system performance.

Method A: If the IQ Commercial Envoy is Associated with a System in Installer

Toolkit

a. On your mobile device, go to your Wi-Fi settings and disconnect from the Envoy’s AP network. This should restore Internet connectivity to your device. b. Return to the Installer Toolkit app and tap the

Sync

button on the System Overview screen. c. Log in to Enlighten and click on the system activation’s name from the installer dashboard. d. From the activation form, open Array Builder. To see the Array Builder demo, go to enphase.com/support/videos .

•

If you used Installer Toolkit to build arrays and scan microinverter serial numbers, the array(s) are built. Make any necessary adjustments in

Array Builder.

•

If you did NOT use Installer Toolkit to build arrays and scan microinverter serial numbers, create the virtual array in Array Builder using the installation map as your reference. (You may need to wait if the microinverters have not yet reported to Enlighten.)

Method B: If the IQ Commercial Envoy is NOT associated with a System in Installer Toolkit

a. Log into Enlighten and click

Add a New System

from the installer dashboard. b. Enter the System, Installer, Owner, and Location information. c. Enter the Envoy serial number. d. Click

Save

to submit the form. e. After the microinverters have reported to

Enlighten, open Array Builder from the activation form, and create the virtual array, using the installation map as your reference.

To see the Array Builder demo, go to enphase.com/support/videos .

View System Performance in Enlighten

Once the array is built and the system is activated, you can log in to Enlighten to view site data. Enlighten displays a graphic representation of the PV system. It also shows detailed current and historical performance information.

22 © 2018 Enphase Energy Inc. 141-00041 Rev 01