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IQ Commercial Envoy Installation and Operation
IQ Commercial Envoy Operation
IQ Commercial Envoy Displays and Controls
You can track system installation progress with the Enphase Installer Toolkit mobile app.
The LEDs on the IQ Commercial Envoy are solid green when a function is enabled or performing as expected, flashing when an operation is in progress, or solid amber when troubleshooting with Installer
Toolkit is required.
—
Network Communications LED:
Green when IQ Commercial Envoy is connected to Enlighten.
—
AP Mode LED:
Green when Envoy’s AP Wi-Fi network is available.
—
AP Mode Button:
Press to enable Envoy’s AP Mode for connecting with a mobile device. Hold for 5 seconds to start WPS connection to a router.
—
Power Production LED:
Green when microinverters are producing power.
—
Device Communications LED:
Green when devices are communicating with IQ
Commercial Envoy.
—
Device Scan Button:
Press to start/stop a 15-minute scan for devices over the power line.
IQ
Commercial Envoy LED States
LED State
All
Network
Communications
AP mode
Power production
Device
Communications
Description
Flashing amber in unison The IQ Commercial Envoy is booting up
Flashing green sequentially Software update in progress
Solid green
Flashing green
Solid amber
Off
Solid green
Off
Solid green
Flashing green
Solid Amber
Off
Solid Green
Flashing Green
Solid Amber
Off
Communicating with Enlighten
WPS connection in progress or the IQ Commercial
Envoy is attempting to connect to Enlighten
Local network connection only
No network connection
AP mode enabled:
Envoy Wi-Fi network available
AP mode disabled:
Envoy Wi-Fi network unavailable
All communicating microinverters are producing
Microinverter update in progress
At least one microinverter is not producing
Microinverters are not communicating
(low light or night time)
All devices are communicating
Device scan in progress
At least one device is not communicating
Devices are not communicating
(low light or night time)
23 © 2018 Enphase Energy Inc. 141-00041 Rev 01
IQ Commercial Envoy Installation and Operation
LED Behavior at Initial Start Up
When the IQ Commercial Envoy starts up for the first time, it goes through the initial boot sequence. During this initial boot sequence, all the IQ Commercial Envoy LEDs flash amber. Soon after connecting to the
Internet, the IQ Commercial Envoy may retrieve a software update, and the LEDs flash green sequentially during the update.
WARNING!
Risk of Equipment Damage. Do not remove power from the IQ Commercial
Envoy if the LEDs are flashing green sequentially. This indicates that a software update is in progress.
Initial Communications Check
The IQ Commercial Envoy normally indicates no Internet connection for two to three minutes after the first start up. It then sends the first report to Enlighten. When Enlighten responds, the Network Communications
LED lights solid green, indicating an Internet connection to Enlighten.
More about Device Communications States
A detected device (microinverter or battery) is one that has been discovered via the Envoy’s device scan or provisioned via Installer Toolkit or Enlighten.
The states of the Device Communications LED have slightly different meanings, depending on whether the installer has provided an expected number of microinverters. If you have NOT provided the expected number of microinverters either through the Activation form or in Installer Toolkit, the LED displays as described in the
No expected number provided
column. If you have provided the expected number of microinverters in the Activation form or in Installer Toolkit, this LED displays as described in the
Expected number provided
column. If the Envoy has been provisioned with the serial numbers of the microinverters, this displays as described in the
With provisioning
column.
State No expected number provided
Expected number provided With provisioning
Solid Green
•
Solid Amber
•
All
discovered
devices are communicating.
The
expected
number of devices was discovered and all are communicating.
At least one of the discovered devices is not communicating.
The number of devices communicating is not equal to the number expected (e.g., 0/12, 1/12,
11/12, or 13/12).
All of the
provisioned
devices are communicating.
The devices that are communicating are not the same as those provisioned.
Initiate a New Scan for Microinverters
The IQ Commercial Envoy identifies each device by its unique serial number. If you add more microinverters to an existing system or replace a microinverter or the IQ Commercial Envoy, you can run a scan to detect the new devices. To initiate a scan after you add new microinverters to an existing Enphase system, perform the following steps.
1.
Press the
Device Scan
button. The IQ Commercial Envoy begins a 15-minute scan to identify all of the microinverters deployed at the site. The Device Communications LED flashes green during the scan. Alternatively, you can initiate a scan using Installer Toolkit.
2.
Log into Enlighten to check for the new microinverter and use Array Builder to add the new microinverter to the virtual array.
3.
After the microinverter is detected, it is best to disable the scan. To do this, press the IQ
Commercial Envoy
Device Scan
button again.
24 © 2018 Enphase Energy Inc. 141-00041 Rev 01
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