Connecting the PC . AGFEO AC 14 WebPhonie, AC 14 USB

Programming the telecommunications system

Your telecommunications system is set after installation so that you can telephone immediately and use the functions of the telecommunications system immediately.

The programming of the telecommunications system is very flexible so that you can set it up to meet your own personal requirements.

You have the following possibilities for programming your telecommunications system:

- Programming with a PC

- Remote configuration by the dealer

- Programming with a telephone

Programming the telecommunications system with a PC

You can program your telecommunications system from a PC/laptop via the PC interface without knowledge of a programming language.

Easily comprehensible menus guide you through the configuration program. The “TK-Set” configuration software is part of the TK-Soft software package which can be found on the enclosed CD.

Minimum PC requirements

- IBM or compatible PC with hard disk and CD

ROM drive

- Pentium II or higher

Installing TK-Soft

- Insert the CD in your CD ROM drive.

The Installation Software starts automatically.

- Select"AGFEO TK-Soft for AS ISDN systems" from the CD Menu

- Click on the "install" field.

- When prompted to do so, enter the path and confirm it. All files required are now automatically copied from the diskette to your hard disk.

- Working memory minimum 32 MB

- Microsoft Windows 98/2000, ME, NT 4.0

- RS 232 C interface

If the automatic-start function is deactivated on your system, please do as follow:

1. Select /doubleclick) the symbol "My Computer" on your desktop.

2. Open the symbol for your CD ROM drive

3. Start the Programm Setup(.exe).

Continue as described under "Select from the CD menu.

Connecting the PC to the telecommunications system

- Connect the PC interface (D-SUB-9 socket) of the telecommunications system to the PC’s

COM port.

- Use a one-to-one V.24 connecting cable plug – socket for the connection. It should not be longer than 3 m.

- Start the configuration program.

Telephone system

(9-pin plug)

2

3

PC

(9-pin socket)

2

3

5 5

- Configure the telecommunications system.

Your entries are accepted interactively with user guidance.

- Disconnect the cable from the telecommunications system on completing the configuration.

Telephone system

(9-pin plug)

2

3

5

PC

(25-pin socket)

2

3

4

5

7

8

7

8

7

8

7

Connection assignment of the PC cable

Programming P - 1

P

Remote configuration – Remote Service

Your dealer can program your telecommunications system with the remote configuration to suit your requirements. Without visiting you at home simply by using your S0 basic access. Data security is guaranteed at all times.

Before remote servicing can take place, you have to enter your dealer’s remote service number or the service number of the service center in your telecommunications system.

Remote service is only possible when the saved remote service number or service number matches the transmitted phone number.

You also decide when and what can be programmed by releases. For example, whether the phonebook numbers can be read and written.

If you have released the remote service, the dealer can read out, edit and write back the programming in your telecommunications system. The remote service is allowed initially for

8 hours. The remote service is automatically barred eight hours after the last connection between the programming PC and the telecommunications system. You may have to terminate your programming for remote service.

Remote configuration – Entering the remote service number

h * F E R

E

L

E

nter

C

ancel

Ez #

Lift handset

Remote configuration

Selection

E

nter external phone number

(remote service number) q ª tone handset

Releasing the remote service

h * F R E

I

K

I

ncognito

Complete

Lift handset

Release Incognito, remote service without access to the phonebook

Complete with access to the phonebook q ª

Acknowledgement tone

Replace handset

P - 2 Programming

Programming the telecommunications system with a telephone

Notes on programming with a telephone

Programming with a telephone always involves the steps:

- Start the programming mode,

- Input

- Exit the programming mode.

Listen to the dialling tones or pulses in the earphone when programming. Wait after entering every digit until the digit is dialled. You may hear theAckn owledgement tone if your entry is valid or the error tone (busy tone) if your entry is invalid.

Recommendation: Use a telephone with DTMF dialling for faster programming.

If you use a telephone with handsfree facilities, you can press the loudspeaker key instead of “Lift handset” or “Replace handset”.

Starting the programming mode

In order to be able to change settings, you first have to start the programming mode. Then you can make all the settings for your telecommunications system one after the other.

N.B.!

You

cannot

use the phone whilst you are in the programming mode. You hear the programming tone on lifting the handset.

h * P R O

(system PIN)

Lift handset q ª

Acknowledgement tone, otherwise enter the system PIN

Replace the handset

Entering the system PIN?

If you hear the short Acknowledgement tone after

*PRO

no system PIN is programmed in the telecommunications system. It is not necessary to enter the system PIN.

If you do not hear a tone after

*PRO

, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. If the PIN is correct, you will hear theAckno wledgement tone. If the PIN is wrong, you will hear the error tone.

P

Input

After lifting the handset, enter

*

and the first three letters of the name of the function or

*

and the 3-digit code. Then enter other parameters (on or off, phone numbers etc.). All entries for a function are terminated by replacing the handset.

If you make an error, replace the handset and start again from the beginning.

Acknowledgement tone or error tone

If an entry is invalid, you will immediately hear the error tone (busy tone). Replace the handset and start again from the beginning.

You will hear the shortAc knowledgement tone when all entries are clearly terminated and valid.

Programming P - 3

Restoring old settings

You can try out settings in the programming mode. Settings are not saved until you exit the programming mode. You can restore the settings h * E S C

Lift handset

ESC

(old settings) q last saved beforehand. The programming mode is then exited automatically.

ª


Replace handset

Exiting the programming mode

Exit the programming mode after you have made all the settings. The new settings are then saved.

The settings are retained even in the event of a power failure.

h * E N D q

Lift handset

END

(exit programming mode)

ª


Replace handset

Restoring the as-delivered state

If the programming is unclear, you can restore the as-delivered state during the programming mode

(clear memory).

Start programming mode: h

*PRO

PRO

Clear memory – Attention!

All existing connections are cleared. Wait about 2 minutes!

The programming mode is exited.

(system PIN) q

ª h * A U S q

Lift handset

Restore as-delivered state


ª

Replace handset

P - 4 Programming

Saving multiple subscriber numbers

Save every multiple subscriber number (MSN) which your network provider has assigned for your

ISDN multi-equipment access in your telecommunications system.

Your telecommunications system can save up to

10 multiple subscriber numbers. Enter every multiple subscriber number singly and without the


*PRO

PRO

local network code after the following

* procedure.

When you select “Fast”, you save the MSN’s and at the same time the terminal on which you have executed this function is also in the call assignment of this MSN.

(system PIN) q

ª h * M S N

E

L

S

E

nter

De

l

ete

Fa

s

t

Lift handset

Selection

M z

Enter MSN

A

MSN’s

Selection:

#

q ª

Ackn tone

Replace handset

Continue programming or exit programming mode: h

*END q

ª

END

Defining ringing assignment

In a ringing assignment you define which terminals of your telecommunications system are to be called under which multiple subscriber numbers (MSN). You can assign one or more terminals to an MSN.

You can define three call assignments to every multiple subscriber number of your telecommunications system:

- the day service

- the night service

- the forwarding service (internal)

The forwarding is only active when switched on.

You can switch it on and off from any telephone, even en route.

As-delivered state:

- Day service on for all MSN’s, no internal phone number entered, the internal phone numbers

11, 12 and 13 are called in the case of an external call.

- Night service off for all MSN’s, no internal phone number entered

- Forwarding (internal) off for all MSN’s, no internal phone number entered

Cycles (number of rings) until forwarding: 5 You can switch over the

day/night service

at any time from any telephone, even en route.

In the

Forwarding (internal)

you define to which terminals of your telecommunications system the call is to be forwarded when a call is not answered under an MSN. In this case, you define after how many ringing cycles the call is forwarded. It is forwarded immediately if the subscriber(s) of an MSN is (are) busy.

Internal phone numbers of your telecommunications system:

11 (connection 1), 12 (connection 2), 13

(connection 3), 14 (connection 4), 50 (switch box)

You can reach the PC connected to USB by dialling internal numbers 20 to 29.

Programming P - 5

P

Day service


*PRO

PRO

h * T A G

E

L

E

nter

Delllllete

(system PIN)

Mz # q

ª

Iz #

Lift handset

Day service Selection

M

SN

ID

Enter MSN for which day service is defined

I

nternal

ID

I

nternal phone no. which is to be called (see notes)


*END q

ª

END

Night service

Start programming mode; h

*PRO

PRO

h * N A C

E

L

E

nter

Delllllete

(system PIN)

Mz # q

ª

Iz # q ª

Ackn.

tone

Replace handset q ª

Lift handset

Night service Selection

M

SN

ID

Enter MSN for which night service is defined

I

nternal

ID

I



*END q

ª

END

Call forwarding


*PRO

PRO

h * W E I

E

L

E

nter

Delllllete

(system PIN)

Mz # q

ª

Iz #

Ackn.

tone q ª

Replace handset

Lift handset

Call forwarding Selection

M

SN

ID

Enter MSN for which call forwarding is defined

I

nternal

ID

I


Ackn.

tone

Replace handset


*END q

ª

END

Notes

Several internal phone numbers can be entered as follows:

...

IzIz

...

#

All the assigned internal phone numbers are deleted when clearing a ringing assignment (day, night service or call forwarding) of an MSN.

If you want to use the telecommunication system’s switch box, you should not enter the internal phone number 50 of the switch box with an answering machine in the ringing assignment of a multiple subscriber number. The answering machine may answer the call before the switch box.

P - 6 Programming

Ringing cycles before forwarding


*PRO

PRO

(system PIN) q

ª h * Z Y K E z M z # q ª

Ackn. tone Replace handset

Lift Cycles (number of Input ID Number of

M

SN

Enter MSN for which handset rings) rings (2 to forwarding is defined

ID

8)


*END q

ª

END

Setting the rhythm for external calls

You can assign different ringing rhythms to 5

MSN’s in order to be able to hear from the ringing whom the caller wants to speak to.


Rhythm 0 (standard) for all

MSN’s.


*PRO

(system PIN) q

ª

PRO

h * R H Y Ez Mz # q ª

Lift handset

Rhy

thm

E

nter, rhythm 0 to 4 the rhythm is to apply


*END q

ª

END


Replace handset

P

Notes

All ringing rhythms for incoming external calls start with an initial ring of 500 ms. This is followed by a 2 s pause. This is for technical reasons to transmit the phone number of the caller (CLIP).

Then it is possible to distinguish calls under different multiple subscriber numbers (see the diagram).

Ringing rhythms

Rhythm 0 (standard)

Rhythm 1

Rhythm 2

Rhythm 3

Rhythm 4

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

. . .

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

. . .

The calls may deviate depending on the terminal used.

Programming P - 7

Programming access to the ISDN network

You define which multiple subscriber number(s) of the telecommunications system every internal subscriber can use to set up an external connection. The connection costs are registered under this multiple subscriber number (MSN) which is transferred to the called party.

You define one of the three authorisations for every MSN:

Preferred

– this MSN is transmitted automatically in the case of external seizure

“spontaneous with internal” or with “0”.

Free

– these MSN’s can be selected for external seizure by the internal subscriber. On the telephone by entering

*MSN

and the MSN.

This is only possible when the external seizure

“spontaneous with internal” is switched off.

If the internal subscriber is authorised for several multiple subscriber numbers, the first assigned

MSN is transmitted spontaneously at external seizure or with “0”.

Barred –

this MSN is barred for the internal subscriber.


All internal subscribers have free access to the ISDN network through every

MSN.


*PRO h * Z U G

B

PRO

Preferred

F

G

F

ree

Barred

(system PIN)

Iz q

ª

M z

Enter

MSN

#

A

A

ll MSN's qª

Lift handset

Access Select authorisation

Enter iiiiinternal

ID and internal phone number for which the access is to apply

Selection:

Access for the telecommunications system


*END q

ª

END

Ackn.

tone

Replace handset

P - 8 Programming

Defining authorisation

Normally every subscriber can telephone all over the world.

However, you can define how far every single phone may call:

- non-restricted

- domestic

- regional numbers table (the regional numbers must be entered additionally)

- City/local calls

- none (only answer incoming calls, semirestricted)


*PRO

PRO


non-restricted for all subscribers

Irrespective of the authorisation, you can define that every subscriber cannot dial certain phone numbers (programmed under “Barred numbers”).

(system PIN) q

ª h * B E R

V

I

N

C

K

Full

Domestic

T

able regional

C

ity/Lo

None

I z q ª

Lift handset Authorisation Selection Enter iiiiinternal ID and internal phone number for which the

Continue programming or exit programming mode: authorisation is to apply h

*END q

ª

END

Ackn.

tone

Replace handset

P

Notes

All subscribers can dial all the phone numbers in the phone book irrespective of the programmed authorisation.

Phonebook numbers which are barred by the barred numbers function cannot be dialled by subscribers with the “Barred numbers” assignment.

Programming P - 9

Programming regional numbers (free range)

You have defined how far a telephone may call under “Authorisation”. If you have set “Table regional numbers” there, you can program up to 10 codes (index 1 to 9, 0, max. 6 digits) which you can define as a region.

If you enter 022 for example, the subscriber with regional authorisation can dial numbers beginning with 022 in addition to making local calls:

- He can dial e.g.: 0221, 0228, 02241, 0228.

- He cannot dial e.g. 0211, 0231, 0288.


No regional numbers defined.

(system PIN) q

ª


*PRO h * N A H

E

L

PRO

E

nter

Delllllete

Lift handset

Regional numbers Selection

Iz

Enter iiiiindex

ID and index

1, 2 ... 9, 0

Vz #

Enter code ID and code number max. 6 digits q ª

Ackn.

tone

Replace handset


*END q

ª

END

Programming barred numbers

You can bar 10 number (index 1 to 9, 0) ranges.

Barred numbers beginning with these codes cannot be dialled. The barred numbers can be assigned to every subscriber in the telecommunications system additionally irrespective of the authorisation.


No barred numbers defined, no barred numbers assigned.

Entering barred numbers


*PRO

PRO

(system PIN) q

ª h* S P E

E

E

nter

L

Delllllete

Iz

Vz #

Lift handset

Barred numbers Selection Enter iiiiindex ID and index 1, 2, ...,

9, 0

Enter code ID and code number max. 6 digits


*END q

ª

END

q ª

Ackn.

tone

Replace handset

P - 10 Programming

Assigning the barred numbers


*PRO

PRO

h * Z U W

A

E

Off

On

(system PIN) q

Iz q

ª

ª

Lift Assign barred Selection Enter internal ID Acknowledgement handset numbers and internal phone number tone


*END q

ª

END

Replace handset

Entering terminal types

Settings are available dependent on the connected terminal types. Certain functions are then automatically active.

Make the setting on every terminal:

- Telephone:

The knocking prevention is switched off and can be switched on.

A call with the “Fax” service ID is not signalled.

- Answering machine:

The knocking prevention is switched on permanently. Anyone can pick up a call from this connection.

- Fax:

The knocking prevention is switched on permanently. A call cannot be picked up. The

“Fax” service is transmitted. Calls with the

“Fax” service ID are always signalled at this connection.

- Modem:

The knocking prevention is switched on permanently. A call cannot be picked up.

- Combi-device:

A combi-device is a telephone generally assigned where it is to be signalled according to the set ringing assignment irrespective of the transmitted service ID. In the case of external seizure with “0”, use the “Telephone” service. In case of external seizure with

“10” use the “Fax” service.

The knocking prevention is switched on permanently.


- Connection 1 – telephone, internal phone number 11

- Connection 2 – telephone, internal phone number 12

- Connection 3 – answering machine, internal phone number 13

- Connection 4 – combi-device, internal phone number 14 with integrated fax. In the combi-device a call is


*PRO

PRO

h *TYP

E

L

E

nter

Delllllete

(telephone)

(system PIN) q

ª

TEL

ANR

TEL

ephone

Answering machine

V FAX

MOD

KOM

FAX

MOD

em

Combi-device q ª

P

Lift

TYP

e of terminal Selection

V

anity

Selection handset


*END q

ª

END

Ackn. tone Replace handset

Programming P - 11

Programming short commands

You can program a function which you want to use frequently as a short command.

Two short commands which you can select with

*0

or

*1

on every telephone are available in your telecommunications system.

The following standard functions are stored as short commands in the

as-delivered state:

*0

=

*TEL V

(Call the phonebook with

*1

=

Vanity input)

*HOE

(Pick up an external call)

You can program any function as short command

0 or 1. Every function starts with

*

.

You can also combine several functions in one short command.

Example: Entering / cancelling limit

Enter the individual functions after index 0 or 1. Do not replace the handset!

*KOS

.... - start cost menu

*LIM

.... - entering / cancelling limit

*END

.... - exit cost menu

If you replace the handset before terminating the short command input with

*KUR

, the entry will be cancelled.

If you delete or cancel a short command input, the appropriate standard function is programmed again.


*PRO

PRO

h * K U R

E

E

nter

L

Delllllete

(system PIN) q

Iz q

ª z

Lift handset

Short command

Selection Enter iiiiindex

ID and index

0 or 1

Ackn.

tone

Enter function.

Do not replace the handset!

ggf.

* K U R q ª z p

Enter the next function if necessary. Do not replace the handset!

Exit short command input


Replace handset


*END q

ª

END

P - 12 Programming

Setting list of callers

The telecommunications systems saves external calls which no internal subscriber has answered in a list (call list). You can display and print the list with the “TK-Phone” program on the PC. The “TK-

Phone” program is part of the TK-Soft software package.

2. Specify to whom the selection should apply:

-

I

nternal subscriber (eg 11)

-

A

ll internal subscribers


Off – no list

1. Interrogate selection:

- Off – no list of callers is saved for this connection.

- Phone number – All external calls which transmit the phone number are saved for this connection.

- Phonebook – Only those external calls which transmit the phone number and are listed in the telecommunication system’s phonebook are saved for this connection.

The call list contains the following information:

- date and time of the call

- phone number/name of the caller (if the phone number is not transmitted, the caller’s phone number is marked “unknown”)

- multiple subscriber number of the internal subscriber

- service (telephony, fax, data)

The green LED of the telecommunications system flashes rapidly when an entry is saved in the list.

The LED stops flashing rapidly when the list has been read out with “TK-Phone”.


*PRO

PRO

(system PIN) q

ª h * L I S

A

R

T

Off

Phone number

Phonebook

I z

Internal phone number

A

A

ll internal phone q ª numbers

Lift handset

LIS

t of callers

(call list)

Selection Selection:

Enter internal ID and internal phone number or

A

ll internal phone numbers


Replace handset

P


*END q

ª

END

Programming P - 13

Brokerage – Setting the variant

In brokerage you switch back and forth between two parties. One subscriber is held whilst you are speaking to the other one and cannot hear what you are saying. For brokerage with external subscribers, you can define whether the brokerage (Hold) is to take place in your telecommunications system or in the ISDN exchange (Exch).

Difference when brokering with two external subscribers:

Brokerage in the telecommunications system

–

The two lines (B-channels) are busy. Another external connection is not possible.

Brokerage in the Exch

(HOLD) – Only one line (Bchannel) is busy. The 2 nd B-channel is free for another external connection.


Brokerage in the


*PRO h * M A K

A

PRO

Off

E

On q telecommunications system

(system PIN) q

ª

ª

Lift Brokerage in the Selection Acknowledgement Replace handset handset exch tone


*END q

ª

END

Setting the flash time

Analog telephones with DTMF (dual tone multifrequency dialling) require a flash key (R-key or signal key) among other things to transfer calls.

You can adapt the telecommunications system to different flash times of the telephones. The flash time of your telephone is listed in the telephone’s technical data.

Set the flash time at the terminal connection to which it is to apply.


flash time – 50 to 600 ms

Proceed as follows on the telephone to test whether the set flash time is correct:

- set up external call

- press the Flash key

- the time is set correctly if your hear the internal dialling tone

- the connection is cut off, flash time in the telecommunications system is set too short.


*PRO

(system PIN)

PRO

h * F L A E z q

ª q ª

Lift handset

FLA

sh time

Input ID Enter flash time range

2 = 50 to 200 ms

3 = 50 to 300 ms

4 = 50 to 400 ms

5 = 50 to 500 ms

6 = 50 to 600 ms


Replace handset


*END q

ª

END

P - 14 Programming

Programming Music on Hold

Define whether the held caller is to hear music on hold (MoH) when you make a refer back call or forward a call.


Internal Music on Hold

You will hear 1 melodie in succession when you select the internal MoH.


*PRO h * M O H

PRO

A

I

Off

(system PIN)

I

nternal MoH q q

ª

ª

Lift handset

M

usic

O

n

H

old

Selection Acknowledgement tone

Replace handset


*END q

ª

END

Sending zero

Terminals which support the CLIP function (phone number display) may have a call list. This allows simple dialling of unanswered calls. If you have switched off the external seizure “spontaneous with internal” on this terminal, you have to switch on the “send zero” function.


Send zero – off


*PRO

PRO

h * N U L

A

E

Off

On

(system PIN) q q

ª

ª

Lift handset

Send zero Selection Acknowledgement tone

Replace handset


*END q

ª

END

P

Programming P - 15

CLIP function, set options

On analog terminals with caller number display

(CLIP function) the TK system displays the caller number provided this transmitted by the caller or his network operator.

For the CLIP function, you may select one out of several options, given the terminal's support of the chosen option:

- display

name

of caller. The caller's name and number must be stored in the TK system phone book.

- display caller's number (

Phone number

)

- display

time and date

-

Off

- no CLIP function for all subcribers

If you wish to set several options you have set each option individually, using procedur -

*

each time.


caller number ON

In order to use the CLIP function you must switch the CLIP function on at the terminal (see operation - display caller number (CLPI)).


*PRO

PRO

(system PIN)

A

Off h * C O P

N

D

N

ame

D

ate/Time

R

Phone number q q

ª

ª

Lift handset

Set CLIP option Selection Acknowledgement tone

Replace handset


*END q

ª

END

P - 16 Programming

Protecting the programming mode and switch box against unauthorised access

You can prevent unauthorised access to the programming mode with a system PIN (

P

ersonal

I

dentity

N

umber).

You can prevent unauthorised access to the switch box by a box PIN.

System PIN

– Normally every subscriber can program. With the 4-digit system PIN, you can prevent unauthorised starting of the programming mode. This protects your telecommunications system settings (e.g. authorisation of the internal subscribers) against unwanted changes.

Programming is only possible when the system

PIN has been entered after

*PRO

when the programming mode is started.

You can switch the system PIN on or off or change it. In the

as-delivered state

, the system PIN is always 2580 (standard PIN), this is the middle keys from top to bottom. The standard PIN is switched off.

You can enter your own new PIN for better security.

The standard PIN or the new system PIN must be switched on and off separately.

If you forget your own system PIN you cannot do any more programming. In this case you will have to consult your dealer. Only he can reset the PIN.

Box PIN

– You can dial the switch box of your telecommunications system en route from any telephone, e.g. to switch over the day/night service or set a diversion. You can protect the switch box against unauthorised access with the

4-digit box PIN. No box PIN is programmed in the

as-delivered state

. You have to enter a box PIN if you want to use the switch box.

Programming a system PIN


*PRO

PRO

A

Off

(system PIN) h * A N L

E

S

On

S

tandard PIN

N q

Pz

ª q ª

Lift handset

System pin Selection

4-digit system

PIN


Replace handset


*END q

ª

END

Enter system PIN?

If you hear the Acknowledgement tone after

*PRO

, the system PIN is switched off in the telecommunications system. There is no need to enter the system PIN.

If you do not hear any tone after

*PRO

, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. You will hear the Acknowledgement tone if the PIN is correct. If the PIN is incorrect, you will hear the error tone (busy tone). Replace the handset and start the input again from the beginning.

P

Programming P - 17

Programming the box PIN (switch box PIN)


*PRO

(system PIN)

PRO

q

ª h * B O X

E

E

nter

L

Delllllete

P z

q ª

Lift handset

BOX

pin

Selection

4-digit switch box

PIN



*END q

ª

END

Replace handset

Entering the code

Enter your code (local network code). This saves you having to enter the code for phone numbers in the phonebook of your local network.


*PRO

PRO

The code is automatically prefixed to the transmitted phone number.

(system PIN) q

ª h * O R T

E

L

E

nter

Delllllete

Vz # q ª

Lift handset

Local code Selection Enter code ID and code number


*END q

ª

END

Acknowledgement Replace tone handset

P - 18 Programming

Loading new firmware

You can update your AGFEO ISDN telecommunications system to the latest firmware state without manipulating the telecommunications system. You can load the new firmware with a PC at the PC interface or at the

USB interface of the telecommunications system.

Your dealer can also load the new firmware in your telecommunications system remotely by

ISDN.

Backing up the telecommunications system data

- Start the “TK-Set” configuration program on your PC.

- Read all the data from the telecommunications system (F8).

- Save the data on the hard disk or a diskette.

- Transfer the call data records with the “TK

Bill” program if necessary.

- Save the LCR table.

Loading new firmware

- A firmware update consists of the files xxx.abf

and xxx.bin. These files may be combined in a self-unpacking file ( xxx.exe).

- - The files xxx.abf and xxx.bin must be in the

Updates directory of TK-Soft.

- (...\tksoft\updates)

- Start the update program “TK-Flash”

- The online help will tell you how to operate “TK-

Flash”.

The new firmware is now loaded in the telecommunications system. You cannot use the telephone during the loading process (about 5 minutes). You can follow the loading progress on the PC monitor.

- Exit “TK-Flash”.

- Clear the telecommunications system memory from the telephone.

Clearing the memory from the telephone


*PRO

(system PIN)

PRO

h * A U S q

Lift handset

As-delivered state

(clear memory)

ª


Replace handset q

ª

P

The memories are cleared!

Loading telecommunications system data

Load the saved system data from the PC back into the telecommunications system.

The telecommunications system now operates with the new firmware.

Programming P - 19

P - 20 Programming

Communication through PC

Software overview

The CD-ROM supplied contains the software package

TK-Soft

and the communications software

TK-Com

. The communications software makes available to you high-performance universal communications programs which give you the most important applications of data communication via the USB connection to the TK system. For environmental reasons we have not provided large volumes of printed operating instructions for individual communication programs. You can access the help function for every application with key F1 and can print the help text out yourself if you wish.

Program components of software package TK-Soft

TK-Bill

- is responsible for costing your calls.

Provided your network operator transmits the tariff information, the software calculates all call costs. TK-Bill sorts and calculates by extension, date, call numbers or customers. It is also possible for all calls to be sorted by network provider. TK-Bill not only logs calls which incur costs but if requested will also log incoming calls, producing a logbook of all telephone activities.

TK-LCR

- is a program aimed at reducing your telephone costs. Least-cost-routing means that you will always make calls using the cheapest provider. If the selected route happens to be busy the fallback function automatically switches to the next cheapest provider. This is implemented by an

„intelligent“ database in table form. An individual routing table for cost-optimised calls can be created at any time. If for instance you wish only to call through providers who can be used without prior registration („Call-by-Call“) - no problem.

Once you have entered this request you do not need to do anything else. The TK system will always search for the cheapest provider for any time and distance.

A weekly profile can be established for up to eight different providers with your network code. You can also freely specify eight tariff areas. Just click on the provider requested and drag it into the appropriate „timetable“ using the mouse - it’s a simple as that !

It is even simpler if you use your dealer. He can enter the cheapest providers in your region into your TK system memory by remote configuration.

Or you may for instance use the free tariff service on the internet and download your individual selection directly onto the PC.

TK-Phone

- with the CTI program (computer telephone integration) the PC make calls via the

TK system. It does not matter which program you are currently working in, TK-phone will inform you on the monitor at any time who is or was trying to call you. Simply double-click on the call list to return the call. Or you can immediately store all telephone numbers in the computer.

The TK-Phone directory is limited only by the size of the hard disk. TK-Phone also allows you to select any telephone number on the screen: for example if you receive an e-mail and want to call the sender. Mark the phone number on the email and copy the number into the temporary memory. Your phone rings. When you pick up, the number is dialled from the temporary memory.

You can then speak to the subscriber.

TK-Set

- for programming the TK system from a

PC. Call diverting, ring sequences, daytime/night switching and all the parameters of the ISDN system can be quickly and easily set or modified.

With TK-Set you can also store your individual configuration on the hard disk or diskette. If necessary you can transfer everything back to the

TK system. (See chapter „Programming the TK system“).

C

Communication through PC C - 1

Program components in the communication software TK-Com

TK-Info

- is an information function which signals the current state of send or receive procedures on the windows task bar. The symbol in the task bar changes depending on the action. Further information is also displayed via a Tool tip.

TK-Fax

- this application makes it possible for you to view and work on faxed documents both sent and received. Faxes are sent via the fax printer driver installed in the system; you can for instance print out the document to be faxed from your word-processing package via the fax printer driver.

The application shows all incoming and outgoing faxes in a log-book. It is possible to read and/or print out documents received and sent. To read a fax you highlight the document required in the log-book and open it through the Look function in the tool bar or the corresponding menu item in the Fax menu. If you want to look at various documents you do not need to open all the files individually; highlight all the corresponding documents and select the required function from the tool bar or the menus.

A document which has already been read will be marked in the log-book. A short-cut print function assists in creating the log-book. Via the menu item Log-book- Print List the log-book selected will be printed. The symbols on the lefthand side make it possible to set filters for the log-book which the view will also follow.

A document which has already been printed will be identified with the symbol in the log-book.

Transmission status is also shown in the log-book by various coloured arrows.

To delete log-book entries and the documents associated with them a button is available on the tool bar which when activated deletes all selected menu entries. You can also use the short-cut delete functions which you access via the menu item Delete in the log-book menu. However if you wish to delete log-book entries but not the faxes associated with them you can back-up documents via the disk symbol in the tool bar to your hard disk or other medium.

TK-File

- this application makes it possible for you to exchange data quickly and easily with another user via the standardised Eurofile transfer.

If you wish to transfer files you must first connect

C - 2 to another PC. To do this enter a telephone number under Connection or select a number via the Combination field and activate the button

Compile on the tool bar.

The presentation of files and navigation in the files takes place precisely as in Windows Explorer. On the left-hand side you will see the files which are on the hard disk. On the right-hand side the other user is shown in the same way. Highlight the files to be transferred and drag these with the mouse to the target file of the other computer.

TK-Tel

- this application makes it possible to also use your PC conveniently as an ISDN telephone.

TK-Tel contains the two program components

AGFEO TK-Tel Telephone and AGFEO TK-Tel

ControlCenter.

AGFEO TK-Tel Telefon

contains the log-book, address books and configuration dialogs.

All connections are logged in the log-book with important information.

The address books give you direct access to the databases which you have linked to these. For an incoming or outgoing telephone call you receive the necessary data for the relevant call directly.

The AGFEO TK-Tel ControlCenter

appears as a telephone receiver in the taskbar of your system.

Current connection data are displayed as a small window next to the Control Centre. Via this window you can select all connection-orientated functions with the mouse (eg hang up, swap broker, query). Via the menu functions you can perform all the necessary set and configure tasks for the application.

TK-Voice

- is a convenient call-answering system on a software basis. This offers the user all the same functions as are offered by a conventional digital answering machine.

These include voice announcements, recording messages with date and time stamp and an integral remote access function.

As an option you can set a personal thirteen-digit remote access code. The increased code length offers a high level of security.

You need a telephone or full-duplex soundcard in addition to a microphone and loudspeaker though which you can record your personal announcement and listen to voice messages.

The program already contains pre-set announcements. You can listen to these announcements via the Announce button on the


toolbar or the corresponding menu item and modify them if you prefer a different message.

Before you can listen to a message a call number must be defined.

Incoming messages will be displayed in a logbook. Via the symbols on the left-hand border you can select „display all messages“ or only new ones. The log-book printout will follow the selection made.

To listen to messages received you select this in the log-book and confirm using the Play button on the tool bar or select the corresponding menu item in the Messages menu. The symbol appears in the log-book against messages already listened to.

You can access a short-cut print function via the

Print button or the corresponding menu item which assists you in printing out a log-book.

So that you do not waste valuable memory space on your hard disk, short-cut delete functions are available. Using the button Delete all the selected log-book entries and their corresponding sound files are deleted. If you want to take certain messages out of the log-book, however, but not finally delete them, you can back-up the file before deleting. You can back up the sound file on your hard disk or another medium via the menu item Store Under in the Messages menu.

WAN Miniport

- is a driver for Windows 98 with which you can use the remote data transmission network via ISDN. You can make connections to the Internet using this and connect computers to one another (via the Remote Access Service).

Further information on the remote data transmission network is available in Windows 98 documentation.

CTI - Computer-assisted calling via TAPI interface

TAPI - (Telephony Applications Programming Interface) in contrast to TK-Phone is not a standalone CTI application but an interface between a

TAPI-compatible Windows application and the TK system. Provided programs (applications) support this interface, it is possible to control the TK system. The extent of control depends on the application used. However it usually includes starting outgoing calls (selection from the application) and display of incoming calls.

which you must install on your PC. It executes the required TAPI functions and controls the necessary data exchange between the PC and the

TK system.

Because of the continually growing function capability of TAPI-assisted applications the TSP needs to be continuously expanded. So that you always have the current TSP available we make the TSP available to you on our Internet homepage at hhp://www.agfeo.de.

TAPI is a Microsoft Operating Systems interface and the application side of the Microsoft-

Telephony-Interface. To connect this interface to the TK system a Telephony-Service-Provider (TSP) from the manufacturer of the ISDN hardware is necessary, in this case AGFEO. The TSP is a driver

The self-unpacking file contains all the information necessary for installation and for the applications supported. If you do not have internet access please contact your dealer. The TSP will be sent to you free of charge.

C


System requirements

The following are system requirements for installation of the software packages:

Desktop-PC or Notebook with hard disk and CD

ROM

. Pentium II or higher

. RAM minimum 32 MB (more working memory improves performance)

. 1 free USB interface

- Microsoft Windows 98/2000, ME,NT 4.0

. Full-duplex soundcard, microphone and loudspeaker (optional) for TK-Voice (answering machine)

Set up USB connection

You can connect the TK system to a desktop PC or notebook via the USB interfaces.

1. Take the USB cable supplied (identified by the

USB symbol on its plugs)

2. Plug the square plug (B-plug) for the USB cable into the USB socket on the TK system

3. Plug the flat plug (A-plug) on the USB cable into one of the USB connections on your computer

4. Switch your computer on.

When you first start up Windows with the TK system you will be asked to specify the position of the driver. For further details see section „Install driver software“.

Install driver software

Important !

If you have already installed an ISDN card from a different manufacturer in your computer you must first remove this. Follow the instructions in the manufacturer’s handbook.

During the software installation, you are possibly requested to insert the operating system CD. Get your operating system CD.

Before you install the driver software the TK system must be connected to the PC via the USB interface.

1. When the PC has recognised the TK system connected to it the „Hardware Assistant“ appears. The Hardware Assistant installs the software for a new hardware component

(AGFEO AC 14 USB).

Click on „continue“.

2. In the next dialog window select „Look for the best driver for the equipment (recommended)“ and click on „continue“.

3. Activate the option „CD-ROM“ in the next dialog window and de-activate all other boxes. Place the CD in the CD-ROM slot and click on

„continue“.

4. Once the drivers have been found, click on

„continue“ to start installation.

5. The drivers will be installed.

6. Under "ISDN configuration" you read the note text and click on "continue".

7. Select the D-channel-protocol: "DSS!: Euro-

ISDN" and click on "continue".

8. Now you are requested to input the telephone number(s). Enter the internal telephone number(s) for the PC at the USB link. The internal call numbers 20 to 29 are available

(see system programming under port allocation). Click on "continue".

9. The ISDN configuration is finished. Click on

"finish".

10. On request, insert the operating system CD, in order to load the USB support. After the software for the new device was installed, click on "finished".

11.Once installation is completed, start your PC up again.

C - 4 Communication through PC

If you want to modify the telephone number(s) for the PC in the USB link later:

Select " start / programs / accessories / communication / Assistant for ISDN configuration".

1. Under "ISDN configuration" you read the note text and click on "continue".

2. Select the D-channel-protocol: "DSS1: Euro

ISDN" and click on "continue".

3. Now you are requested to input the telephone number(s). Enter the internal telephone number(s) for the PC at the USB link. The internal call numbers 20 to 29 are available

(see system programming under port allocation). Click on "finished".

4. The ISDN configuration is finished. Click on

"continue".

5. For the termination of the installation you restart your PC.

Uninstall driver software

If at a later date you no longer want the driver software on your PC, you can uninstall this.

Remove the AC 14 USB in the Device Manager

(find under System setup / System / Device Manager / Network cards / AGFEO ISDN AC 14 USB).

Install communications software

Before you start to install the communications software, close all open applications and make sure that the AC 14 USB is correctly installed.

Place the program CD in the CD slot. The installation program will be started automatically.

1. Select the communication software „TK-soft“ or

„TK-com“ from the CD menu.

2. Click on the field „install“.

3. When requested, input the path and confirm.

All the necessary files will now be copied automatically to the hard disk.

If the auto-start function is de-activated on your system, proceed as follows:

1. Open (double-click) the symbol „workplace“ on your desktop.

2. Open the symbol for your CD system.

3. Start the program setup.exe

4. Select the communication software „TK-soft“ or „TK-com“ from the CD menu.

5. Click on the field „install“.

6. When requested, input the path and confirm.

All the necessary files will now be copied automatically to the hard disk.

C


Connections to Internet or other network

These instructions show you how to connect to the

Internet or other network with the Microsoft remote data transmission network.

1. Open (double-click) the symbol „workplace“ on the desktop.

2. Open (double-click) the symbol „DT network“.

The DT network is automatically installed as standard in Windows 98. If the remote data transmission network does not appear under

„workplace“, you can still install it. Select

„Start / setup / system control / software“.

Further information can be found in the

Windows Help index under „Software, install components“.

3. If this is the first connection, click on

„continue“. Otherwise open (double-click)

„Create new connection“.

4. In Help enter a name for the connection eg the name of your provider.

5. Under „Select device“ select „AGFWMP-Line 1“ and click on „continue“.

6. Enter the ISDN dialling number for your

Internet provider or the remote network and click on „continue“.

7. Click on „complete“. A symbol for this connection will appear.

Configure connection

1. If the remote data transmission network is not open: Open (double-click) the symbol

„workplace“ on the desktop. Open (doubleclick) the symbol „remote data transmission network“.

2. Open the dialog window in which you can configure your connection. Click with the right mouse key on the symbol for the previously installed connection and select „Properties“.

3. Activate the registration card „Server types“.

Execute the following steps:

. If you are setting up an Internet connection, deactivate „Register with network“.

. Activate „software compression“.

. For connections to the Internet activate only

„TCP/IP“ as the protocol.

Dialling the Internet or other network

Once you have set up the connection to your internet provider or the network as described you can now dial into the corresponding network. If you want to surf the net or access your e-mail you must have a web browser or e-mail application installed.

To connect, follow these steps:

1. Open (double-click) the symbol „workplace“ on the desktop.

2. Open (double-click) the symbol „remote data transmission network“.

3. Open (double-click) the symbol for the connection set up previously

4. In the dialog window „connect to“ do the following:

Input the name made available by your internet provider and the code word.

Click on „connect“.

As soon as the connection is made the dialog window „connected to“ appears.

5. You can now surf the internet with your web browser or access your e-mails with an e-mail application.

Disconnecting

To disconnect click on the dialog window

„connected to“ on „disconnect“.

If this window has minimised to a symbol, click on the symbol in the task bar.

C - 6 Communication through PC

Glossary

Services

A service identification (ID) (e.g. telephony, fax) is transmitted in ISDN when an ISDN subscriber is called. The caller is only connected if the called terminal has the same service ID. This prevents wrong connections of two different terminal types

(e.g. phone and fax).

DT - network

With the Microsoft Windows data transmission network your computer can accept a connection to an internet service provider.

ISDN (Integrated Services Digital Network)

All services (speech and data) can now be transmitted in one network.

Incoming external connection

Connection to a terminal of the telecommunications system set up by an external subscriber with the phone number of the telecommunications system.

Configuration

Setting (programming) the functions of the telecommunications system with a PC by means of a configuration program.

Terminals

Appliances which you connect as internal subscribers of the telecommunications system.

Analog terminals such as telephones, answering machines, fax machines, combi-devices

(telephone, fax and possibly answering machine in one unit), modem.

Line (B-channel/S0 basic access)

You can connect an external S0 basic access to your ISDN telecommunications system. Every external S0 basic access behaves like two conventional analog lines. You therefore have two lines (B-channels) on which you can make telephone calls (local, long distance or overseas calls).

External

A distinction is made between internal and external calls when telephoning in a telecommunications system. External calls are calls to subscribers which are not connected to your telecommunications system. Connections between terminals of your telecommunications system and other terminals at your multiequipment access are therefore also external connections. The local tariff is usually charged for such connections.

Dual tone multi-frequency dialling method

(DTMF)

Every dialled digit is assigned a certain tone.

Telephones with this dialling method require a signal key (refer back key R) on the telecommunications system.

MoH (Music on Hold)

A waiting external subscriber hears music whilst the connection is on hold, e.g. when a call is forwarded.

External seizure (seize outside line)

Seizure of a line (B-channel) to call an external subscriber.

Outgoing external connection

Connection to an external subscriber set up from a terminal of the telecommunications system by dialling an external phone number.

Pulse dialling method (PD)

Every dialled digit is assigned a fixed number of pauses. The pauses are audible in the earphone when dialling.

Internal

Internal calls are calls which subscribers in the telecommunication system hold with each other by dialling the internal phone number. These calls are generally free.

MSN (Multiple Subscriber Number)

The multiple subscriber number is one of the phone numbers under which the multi-equipment access can be reached.

A

NTBA (Network Termination for ISDN Basic

Access)

The network operator lays his copper cables up to this access point (S0 basic access). You connect your telecommunications system and other ISDN terminals to it.

Ringing assignment

In the ringing assignment you define which terminals of the telecommunications system are to ring when an external call is received. Should only one terminal ring or several terminals simultaneously?

Appendix A - 1

Ringing assignments for external calls are: day service, night service and forwarding (internal).

You can switch over between day and night service at any time from any telephone.

Internal call forwarding – An incoming external call which is not answered within a certain time is forwarded. The terminals of the telecommunications system defined in the call forwarding then ring. The number of rings until forwarding is adjustable.

Switch box

You can call the switch box of your telecommunications system externally and for example switch the ringing assignment, set up a diversion or monitor a room with a post-dialled

* procedure.

You can reach the switch box externally by a multiple subscriber number (MSN) specially assigned to the switch box. The switch box is protected against unauthorised access by the box PIN.

Signal key R (refer back)

A key on the telephone which you have to press when you want to refer back to another subscriber during a call. The signal key must have the flash function, i.e. must be able to effect a short pause.

USB

U

niversal

S

erial

B

us is a serial interface with transmission rate up to 12 Mbit/s. A USB connection can serve several items of equipment simultaneously. These can be added or removed during the current opreation.

If something goes wrong

Inspections

- In the case of malfunctions in the telecommunications system, please check the system is being operated correctly as described in the operating instructions.

- Check that the connections of the terminals and the telecommunications system are correctly plugged in.

- If you cannot eliminate a fault, your dealer will be glad to help.

N. B.! You can only use the ISDN features of your

AGFEO ISDN telecommunications system if your network operator provides these features.

Switching off the special dialling tone

You hear the special dialling tone when you lift your telephone’s handset.

You hear the special dialling tone when do not disturb, automatic dialling or a diversion are active.

h * S O N q

Lift handset

Special dialling tone

(deactivate functions)


You can deactivate all functions which initiate a special dialling tone with the

*

procedure.

ª

Replace handset

Power failure

You cannot dial internally or externally during a power failure.

When power supply is recovered:

- the telecommunications system works again with the previously configured program. All the settings made by the programming mode or the

PC program are retained providing the programming mode was properly terminated.

A - 2 Appendix

- callbacks are deleted

- the connections parked in the telecommunications system are deleted

- the connection cost totals and connection data records are saved.

Behaviour in the event of faults

Fault

Programming of telecommunications system unclear

Possible causes

No dialling tone on Power failure lifting the handset

Defective terminal

Defective installation

Remedy

Reset the telecommunications system

Reset the telecommunications system to the as-delivered state and reprogram

Check mains connection, fuses

Check terminal at another connection

Check the terminals in the socket and on the telecommunications system

Switch off do not disturb No internal calls are received

No external calls are received

Do not disturb switched on

(special dialling tone)

Diversion to another telephone (internal/external)


Wrong MSN entered

MSN – internal subscriber assignment missing

Do not disturb switched on


Diversion to another telephone (internal/external)


Switch off diversion

Enter right MSN, delete all if necessary

Assign internal subscriber to the MSN

(ringing assignment)

Switch off do not disturb

Switch off diversion

ISDN call forwarding is active Deactivate ISDN call forwarding

No outgoing external No authorisation connection possible programmed

Cost limit reached

Check authorisation, access to ISDN network, assignment of barred numbers

Transfer of external The refer back key r on the call (refer back) not telephone is set as an earth possible key

Incorrect flash time

Inform system administrator

Set the telephone to DTMF (tone dialling) and the refer back key to flash

A

Set the flash time on the telephone or on the telecommunications system for the terminal connection concerned

Appendix A - 3

Resetting the telecommunications system

You can return the programming of the telecommunications system to a defined condition by resetting. This may be necessary when unclear settings are to be reset or the telecommunications system is to be reprogrammed.

After the reset, the telecommunications system operates again with the previously configured program. All the settings made by the programming mode or the PC program are retained providing the programming mode was terminated properly.

Attention! The following are deleted when the telecommunications system is reset:

- all existing internal and external connections

- remote configuration

- internal callbacks

- ISDN callback on busy

- Line reservations

Hardware reset

– Pull the power pack from the socket of the 230 V mains and plug it back in.

Software reset

– Run the following procedure

Software reset


*PRO

PRO

h * R E S ª

Lift handset

RES

et the telecommunications system

(system PIN)

Replace handset

Rings

External call

Rhythm 0 (standard)

Rhythm 1

Rhythm 2

Rhythm 3

Rhythm 4

Internal call

Reserving a line

q

ª

All ringing rhythms for incoming external calls start with an initial ringing of

500 ms. This is followed by a 2 s pause. This is for technical reasons to transmit the caller’s phone number (CLIP). It is then possible to distinguish calls under different phone numbers of the telecommunications system (see diagram).

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

An external subscriber calls

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

. . .

. . .

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

. . .

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

. . .

An internal subscriber calls

{{{{||||{{{{||||{{{{||||{{{{||||{{{{

Explanation:

{{{{{{{{{{||||||||||

. . .

Ring pause continued

The rings may deviate depending on the terminal used.

A - 4 Appendix

Tones

Dialling tone

- internal

- external

{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{|||||||||||| signals that you can dial after lifting the handset

. .

.

{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{ .

. .

.

continuous tone which you hear when you have seized a line after dialling “0”

Ringing tone

- internal

- external

Busy tone

Special dialling tones

- Programming tone

- Lock tone

Knocking tone

Acknowledgement tone

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

The internal subscriber is called

. . .

{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||

The external subscriber is called

. . .

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

The dialled internal or external subscriber is busy

. . .

||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{

. . .

Signals, after lifting the handset, that you can dial but do not disturb, automatic dialling or a diversion is switched on

{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||

. .

.

Signals, after lifting the handset, that you cannot dial, the programming mode or the cost menu are switched on

{{|{{||||||||||||||||||||||||||||{{|{{||||||||||||||||||||||||||||{{|{{|||||||||||||||

Signals, after lifting the handset, that the telephone is locked.

. .

.

{{||||{{||||||||||||||||||||||||||||||||||||||||||||||||||||||{{||||{{|

. .

Signals an external call in your conversation after 10 s

{{{{

Input accepted

Error tone

Explanation:

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

Operating error/input rejected

. . .

A

{{{{{{{{{{||||||||||

. . .

tone pause continued

Appendix A - 5

Technical data

Housing dimensions

Weight

Ambient temperature

- operation/storage

Humidity

Main connection

- power consumption at

U rated

= 230 V and full load

- length of the connecting cable

- power pack (type)

S0 access

- connection

- length IAE cable

Analog terminals

- range

- connection

- dialling method

- refer back key

- Modem operation

PC interface

- range

- connection

- length of the PC cable

USB interface

- length of the USB cable

Data backup during power failure

Music on Hold (MoH)

15.4 x 21.5 x 4.6 (width x height x depth) in cm

980 g including power pack

5 °C to 40 °C/-25 °C to +70 °C max. 70% (no condensation)

230 VAC, +10%/-10%, 50 Hz

I rated

2 m

= 40 mA (9 VA)

TST 433238

Multi-equipment access, Euro ISDN by Western socket RJ45 and enclosed

IAE connecting cable IAE8/IAE8

1.5 m

4 a/b terminals (telephone, answering machine, fax, modem

2 x 50 ohms (ø 0.6 mm, 800 m) symmetrical, 2-wire via TASE connections without coding F or N or via screw terminals, plug-in

Pulse dialling or DTMF

Flash (50 to 200 ms) transmission speed up to 56600bps, can be reduced if necessary to 33600 bps by transmission path and lines similar to RS 232C

3 m, +/-5 V

9-pole D-Sub socket

2m

Universal Serial Bus

3 m unlimited internal, 1 melodie

A - 6 Appendix

Key words

A

Cost menu

Cost PIN

CTI - Computer-assisted calling

D

O - 25

O - 25

C - 3


Analog terminals

Answering calls

Answering machine.

Siehe TK-Voice

Picking up a call

Assigning the barred numbers

Asterisk key

Authorisation

access to the ISDN network

defining

B

B-channel. See Line

Barred numbers

assigning

programming

Barred range

Basic factor

Box PIN

programming

Brokerage

Setting a variant

Busy LED

Busy on busy

Busy tone

C

A - 5

I - 4, S - 2

O - 3

O - 11

P - 8, P - 11

I - 4, O - 3

O - 3

P - 8

P - 9

O - 6

P - 11

P - 10

O - 3

O - 25

O - 8, P - 17, A - 2

P - 18

O - 16

P - 14

I - 5, S - 1

O - 7

A - 5

Data transmission

Day service

programming

switching on

Defining ringing assignment

Dialling method

Dialling tone

Direct call

Display charges for the last call

Diversion

activating (switching on) deactivating (switching off)

via the ISDN exchange via the telephone system

Diversion from

Do not disturb

DT network

DTMF post-dialling

I - 4

P - 5

O - 12

P - 5

I - 4, S - 2, A - 1

A - 5

O - 18

O - 28

O - 23

O - 24

O - 24

O - 23

O - 23

O - 10

O - 18

C - 6, A - 1

O - 3

Dual tone multi-frequency dialling method (DTMF)

I - 4, A - 1

Durchrufen von unterwegs O - 9

E

Callback

internal on busy

Calling an internal subscriber

Calling external subscribers

Callthrough one the move

Charge pulses

Clearing the memory

O - 5, O - 16

O - 17

O - 17

O - 2

O - 2

O - 9

O - 25

P - 4

CLIP function, set options

Combi-device

Combi-device connection

P - 16

P - 11

O - 2

Communication of the charge pulses O - 25

Communication software.

Siehe TK-Com, TK-Soft


Conference

Connecting the PC

C - 1

O - 11

P - 1

Connecting the telecommunications system S - 3

Connection assignment S - 4

PC cable

Connection costs

P - 1

O - 1, O - 2, O - 25

Connection ID

Connection panel

opening and closing

Connections to Internet or other network

O - 14

S - 1

S - 4

C - 6

END (exit programming mode)

Entering terminal types

Entering the code

Entering the limit

Error tone

ESC (old settings)

Eurofiletransfer.

Siehe hier TK-File

External

External call

External connection

incoming outgoing

External seizure at combi-device connection

spontaneous spontaneous with internal switching

with "0" with certain MSN

P - 4

P - 11

P - 18

O - 26, P - 12

A - 5

P - 4

A - 1

A - 4

A - 1

A - 1

O - 2, A - 1

O - 2

O - 1

O - 1

O - 1

O - 2

O - 2

F

Fallback

Fault

Fax

Follow me (diversion from)

Key words

O - 12

A - 2

P - 11.

Siehe TK-Fax

O - 10

K - 1

K

I

Forwarding (internal)

Cycles (ringing cycles)

Programming

Free range

Function LED

H

Hash key

Having a caller identified

P - 7

P - 5

P - 10

I - 5, S - 1

I - 4

O - 7

Incoming external connection

Input in the programming mode

Inspections in the event of malfunctions

Install communications software

Install driver software

Installing the configuration program

Interface

RS 232C

Internal

Internal call

Internal phone numbers

Internet

ISDN

access (S0)

bus

call forwarding

callback on busy

connecting cable

hold

malicious call tracing

parking (replugging on the bus)

sockets terminals

transmitting the phone number

S - 1, S - 2

S - 2

O - 23

O - 17

S - 3

P - 14

O - 7

O - 13

S - 4

A - 1

A - 4

P - 5

C - 6

A - 1

S - 2

S - 2

O - 21

A - 1

P - 3

A - 2

C - 5

C - 4

P - 1

K

Keys

Knocking answer call

reject

Knocking prevention

Knocking tone

KOS (start cost menu)

L

Least Cost Routing (LCR)

Light emitting diodes (LED)

Busy LED (red)

Function LED (green)

Limit/Disconnect at limit

Line

List of contents

Loading new firmware

Local network code

K - 2

Lock

Locking/unlocking the telephone

M

Malfunctions

Malicious call tracing

Minimum PC requirements

Modem

MSN (Multiple Subscriber Number)

Multi-equipment access

Multiple subscriber numbers (MSN)

quick entry save

Music on Hold (MoH)

Muting

N

Network code

Network provider

Night service

programming

NTBA (NT) – network termination

O

Outgoing external connection

P

O - 18

O - 18

A - 2

O - 7

P - 1

I - 4, P - 11

A - 1

S - 2

S - 3

S - 3, P - 5

A - 1

O - 16

O - 12

O - 12

O - 12

P - 15

S - 2

A - 1

I - 5

O - 3

O - 3

O - 4

O - 4

O - 3, A - 5

O - 26

O - 12

I - 5

I - 5

I - 5

O - 25

O - 1, A - 1

I - 3

P - 19

P - 18

Parking

in the ISDN exchange in the telephone system

PC interface

Phonebook

Dialling the phone number

Programming the phone number

Pick up.

Siehe Anrufe heranholen

Picking up a call

O - 13

O - 13

S - 1, S - 4

O - 20

O - 19

Pictograms

PIN (Personal Identity Number)

Box PIN

Cost PIN

System PIN

Telephone PIN

Post dialling

O - 10

I - 5

O - 8

O - 25

P - 17

O - 18

O - 3

O - 3

A - 2

Post dialling numbers

Power failure

Power pack connecting

Power pack connecting

Power

connecting S - 3

Power supply

PRO (start programming mode)

S - 2

P - 3

Program components in the communication software

C - 2

Key words

Program components of software

Programming

with a PC

with a telephone

Programming mode

exit

start

Programming regional numbers

Programming short commands

Pulse dialling method

R

C - 1

P - 1

P - 3

P - 4

P - 3

P - 10

P - 12

I - 4, A - 1

Refer back in the room

Remote configuration – Remote service

Release

O - 16

O - 16

P - 2

Remote service phone number

Remote control (switch box)

P - 2

O - 8

Reserving a line

O - 2, A - 4

Resetting the telecommunications system A - 4

Restoring old settings

Restoring the as-delivered state

Ringing assignment

Ringing rhythms

setting

Ringing tone

Rings

Room monitoring

RS 232C interface

P - 4

P - 4

O - 12, A - 1

A - 4

P - 7

A - 5

A - 4

O - 15

S - 4

S

S0 basic access

Safety Instructions

Scope of delivery

Selecting location

Send zero

A - 1

I - 4

S - 1

S - 1

P - 15

Service ID

Services

Set up USB connection

Setting external calls

Setting list of callers

Setting the call list

Setting the flash time

Short dialling index

P - 11

A - 1

C - 4

P - 7

P - 13

P - 13

P - 14

O - 19

I - 4, A - 2

Signal key R (refer back)

Software.

Siehe Firmware

Software overview

Soundcard

Special dialling tone

ISDN exchange

switching off

Standard PIN

C - 1

C - 4

O - 6, O - 10, O - 18, A - 5

O - 24

A - 2

P - 17

Switch box

Box PIN

Phone number

O - 8, P - 6, A - 2

P - 17, A - 2

P - 6

System PIN

entering

programming

System requirements

T

TAPI interface

Tariff unit

Technical data

Telefax.

Siehe TK-Fax

Telephone

Telephone line

C - 3

O - 25

A - 6

P - 11

S - 4

O - 18 Telephone PIN

Telephoning

Calling externally

Calling internally

O - 2

O - 2

Terminals

Analog

A - 1

I - 4

Connecting to external TAE sockets S - 4

Connecting to the telecommunications system

Flash time

Types

Three-party conference

Timer

TK-Com

TK-Fax

TK-File

S - 2

S - 2, P - 14

S - 2, P - 11

O - 11

O - 21

TK-Info

TK-Tel

TK-Voice

TK-Soft

TK-Bill

TK-LCR

TK-Phone

TK-Set

C - 2

C - 2

C - 2

C - 2

C - 2

Tones

Tracing – identifying malicious callers

Transferring a call

Internal

Transmitting the phone number

Switching

O - 1, O - 2

O - 21

Transmitting your phone numberO - 1, O - 2, O - 21

TSP C - 3

C - 1

C - 1

C - 1

C - 1

A - 5

O - 7

O - 5

O - 5

U

USB connection

USB-interface

User factor

W

Wall mounting

Western plug

P - 3, P - 17

P - 17

C - 4

C - 4

S - 4

O - 25

S - 3

S - 3

K

Key words K - 3

Copyright

Copyright 2000 AGFEO GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

We reserve all rights to this documentation; this applies especially in the event of a patent award or registered utility.

The documentation may not be changed or translated manually or in any other way into any

Technical modifications

The AGFEO GmbH & Co. KG reserves the right to change representations and data in this documentation in the interests of technical progress without prior notice.

language or computer language of any form by any means neither wholly nor in part without our express permission. This applies for electronic, mechanical, optical, chemical and all other media.

Trade marks and names used in this documentation are subject to the rights of the companies concerned.

This documentation has been prepared with the utmost care and is revised regularly. Despite all our care, however, technical inaccuracies and typographical errors cannot be totally ruled out.

All errors which become known to us will be corrected in new editions. We are grateful for any hints at errors in this documentation.

You can only use the numerous ISDN features of your AGFEO ISDN telecommunications system if your network operator offers them.

Technical hotline

If you have any questions concerning operation of your telecommunications system which these operating instructions cannot answer, please consult your dealer.

Before calling your dealer you should have the following information ready to save time:

- What kind of telecommunications system do you have?

e.g. AGFEO AC 14 USB (is printed on the rating plate on the system)

- What multiple subscriber numbers (MSN) have you got?

(is on the registration form or confirmation of the network operator)

- What software version is on your AGFEO installation diskettes? (printed on the diskettes)

- What software version does your telecommunications system have?

(can be read out on the PC)

- What terminals have you connected to your telecommunications system? (analog terminals with an without DTMF dialling, fax machines etc.)

- Keep the operating instructions of the connected terminals and this manual ready.

- Start your PC and read out the configuration with TK-Set. Print out the configuration of your telecommunications system if possible.

K - 4 Key words

Key words K - 5

K

This device meets the requirements of the EU directives:

91/263/EWG Telecommunications Equipment

73/23/EWG

89/336/EWG

Low voltage equipment

Electromagnetic compatibility

Your telephone carries the CE mark of approval.

Ident. No. 538 477

Subject to modifications.

Printed in Germany

1001

Der Umwelt zuliebI - 100% Altpapier

AGFEO GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

Internet: http://www.agfeo.de

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