Three-party conference . AGFEO AC 14 WebPhonie, AC 14 USB

Picking up a call from the answering machine

t h # z t

Answering machine has answered the external call

Lift your handset Enter the internal phone number of the answering machine

Notes

In order to be able to pick up a call from the answering machine, the terminal connection must

Hold external conversation be programmed as an answering machine.

Conference

In a conference you telephone with two parties at the same time. Everyone hears what everyone else is saying.

As a conference party you can:

- hold a three-party conference with internal subscribers

- hold a three-party conference with an external subscriber or an internal subscriber or

- hold a three-party conference with two external subscribers. In this case both lines are busy.

O

Internal three-party conference

t r z t r * K O N q k

You are holding an internal conversation

Refer back, enter internal phone number

Refer back call

Refer back

Conference Acknowledgement tone

Conference with three parties

Internal/external three-party conference

t r 0 z t r * K O N q k

Conference You are holding an internal conversation or external conversation

Refer back, enter "0" and external phone number or internal phone number

Refer back call

Refer back

Acknowledgement tone

Conference with two internal and one external parties

Notes

An external call is signalled to the conference by the external knocking tone if the called party is in a conference.

The conference leader can pick up the external call with r*HOE

if a line (B-channel) is free.

The conference leader is no longer in the conference during the external call. He can switch back into the conference with rr

providing he has not hung up.

If a subscriber hangs up he leaves the conference.

He can only be called by the conference leader in

HOLD and be recalled to the conference by the conference leader with r*KON

.

The conference ends when the conference leader replaces his handset.

Operation O - 11

Least Cost Routing (LCR) Cost optimised telephoning

You can program the integrated Least Cost Router on your PC with the TK-LCR (part of TK-Soft).

You can define which network provider is the cheapest for your needs for eight local code areas

(tariff areas) for the respective time of day and day of the week. If you have switched on the Least

Cost Router, it automatically uses the entered provider based on the local code. The network code for the current network provider is placed automatically in front of its dialled external phone h * L C R

A

E

Off

On

Lift handset

LCR

Selection number and dialled. You dial in the usual way. If the provider cannot offer a free line after a set number of attempts, the telecommunications systems automatically chooses another pre-defined provider (fallback).

You can switch the Least Cost Routing on and off on your telephone.

As-delivered state:

LCR off q ª

Acknowledgement tone

Replace handset

Notes

You can decide which network provider is to be used for an external call even though the LCR is switched on:

You will find a free update in Internet under www.billiger-telefonieren.de

- Just dial the network code of the desired provider in front of the local network code, e.g.

01033.

Important! Not all ISDN features were available from all network providers at the time of going to print (e.g. transmission of phone number to the called party, transmission of connection costs)

Night service

It is defined in the ringing assignment of the telecommunications system which terminal can be called under which multiple subscriber number.

Two different call assignments are possible for every multiple subscriber number (MSN) in your telecommunications system with the night service and the day service.

internal or external telephone. En route, you can switch the night service by dialling the switch box of the telecommunications system with the multiple subscriber number (MSN) assigned specifically to the switch box. Also read chapter

“Remote Control (Switch Box”. The day service is on when the night service is switched off.

You can switch the night service on and off individually for every multiple subscriber number of your telecommunications system from any h * N A C

Lift handset

Night service

A

Off

E

On

Selection

As-delivered state:

For all MSN’s - night circuit off.

M z

Enter desired

MSN

A

Selection:

Night service on/off

# q ª

Ackn.

tone

Replace handset

O - 12 Operation

Parking an external call

There are two ways of parking an external call:

- Parking in the telephone system. The line (Bchannel) remains busy during parking.

- Parking (replugging on the bus) in the ISDN exchange. The line (B-channel) becomes free when parking in the exchange.

Parking in the telephone system

You can temporarily interrupt an external call and park it in the telephone system because for example

- you have to leave your desk for a moment,

- you want to continue the conversation from another telephone in the telephone system

Every internal subscriber can pick up (unpark) the external call. If two external calls are parked in the telephone system, the first external call is given priority for unparking.

If the parked external call is not recovered within

4 minutes, you will receive a recall.

The parked external call causes connection costs.

Parking an external call in the telephone system

t r * P A R q

Acknowledgement tone

You are holding an external conversation

Refer back

PAR

k

Recovering an external call (unparking)

h * P A R t

Lift handset

PAR

k

The call is unparked, continue external call

ª

Replace handset. The call is parked.

O

Parking (replugging on the bus) in the ISDN exchange

You can temporarily interrupt an external call and park it in the ISDN exchange because for example

- you want to continue the conversation from another ISDN telephone at the multi-equipment access (bus)

- you have answered a call on the ISDN telephone at the multi-equipment access and want to continue it on an analog telephone of the telecommunications system.

The line (B-channel) becomes free when the call is parked in the exchange.

You have to continue a parked call within 3 minutes. The ISDN exchange disconnects the parked call after 3 minutes.

Since several calls may be parked at your ISDN access, you have to identify every parked call with a "connection ID".

Please see the appropriate operating instructions to find out how to park and unpark a call with an

ISDN telephone.

Parking an external call in the ISDN exchange

t r * I E I Iz q ª for connection ID

Hold external conversation

Refer back

IEI

for

I

SDN park

I

ndex ID

Ackn.

tone

Replace handset

Operation O - 13

Recovering (unparking) an external call

h * I A U I z

Lift handset

IAU

for

I

SDN

u

npark

I

ndex ID

Enter the index (0 to 9) for connection ID t

Hold external conversation

Notes

For ISDN terminals at the external multiequipment access in which a two-digit connection

ID needs to be entered for parking, enter

00

to

09

, e.g.

01

. If you want to continue the call on an analog telephone in the telecommunications system, just enter the 2nd digit, e.g. 1. The telecommunications system first tries to unpark the call with one digit but then adds a “0” to the connection ID, e.g. 01.

If you hear the error tone when parking an external call, an external call is already parked under the entered connection ID. You will be reconnected with the external subscriber after pressing r0

.

If you hear the error tone when unparking the call, no external call is parked under the entered connection ID.

Connection costs are charged for the parked external call.

O - 14 Operation

Room monitoring

Every analog telephone in the telecommunications system can be used for acoustic monitoring of the room where it is located. For baby sitting for example.

You call the monitoring phone from another internal or external telephone and listen in the room.

En route, you can activate room monitoring by dialling the telecommunications system switch box with the multiple subscriber number (MSN) specially assigned to the switch box.

You have to set up room monitoring on the telephone which is to be used for this purpose.

Setting up room monitoring

h * R A U q

Lift handset in the room to be monitored

Activate room monitoring

Acknowledgement tone t

Place the handset next to the monitoring phone

Room monitoring by an internal subscriber

h z ®

Lift handset Enter the internal phone number of the telephone used for monitoring

Listen into the room

Cancelling room monitoring

ª

Replace handset in the monitored room

Notes

You can also use a telephone in the handsfree mode as a monitoring phone.

If you hear the busy tone after dialling the monitoring phone, this means the room is already being monitored by another caller.

Please remember that you can also be heard in the monitored room when you speak.

O

Operation O - 15

Refer back / Brokerage

You can interrupt your telephone conversation and make a refer back call to a second subscriber.

Your first call is placed on hold. Then you switch back to the first call.

A held external caller hears a melody if "Music on

Hold" (MoH) is switched on or piped in externally.

Internal refer back/Brokerage

t r

Hold 1st call Refer back

1st call is held z

With "

0

" to external call or with internal phone no. to internal call

Back to 1st call z t

Enter internal phone number t

Hold refer back call p etc.

Continue 1st call

External refer back/Brokerage

t r 0 z t

Hold 1st call

Refer back

1st call is held z

With "

0

" to external call or with internal phone no. to internal call

Back to 1st call

Enter "0" and external phone number t

Continue 1st call

Hold refer back call p etc.

r

Refer back call and

1st call are held r

Refer back call and

1st call are held p p

Refer back in the room (muting)

You can interrupt your telephone conversation and speak to someone else in the room without the person on the phone being able to hear.

t

Internal or external call r

Connection is placed on hold, you can speak without the person on the phone being able to hear

Notes

You always have to seize the line with "

0

" for external refer back/brokerage even when "spontaneous with internal" external seizure is set on the telephone.

r

Continue telephone call

ª

Replace handset

If you Replace handset during a refer back call:

- transfer a held external call to the internal subscriber with which you had a refer back call

- receive a callback at-once if a call is still on hold.

The connection costs for the external call continue even when the call is on hold.

O - 16 Operation

Callback (Knocking)

The subscriber you want to reach is telephoning or does not answer. To avoid having to call back again and again, you can activate a callback. You then get a callback as soon as he hangs up or ends a call. Your phone rings. You just have to Lift handset and the subscriber is called automatically.

only possible if your network provider supports the ISDN feature.

You will receive an automatic callback as soon as the subscriber is free.

h

Lift handset t z

Dial the subscriber or

ª q r * R U E q p

Busy or ringing tone

Refer back Internal callback /

Callback on busy

Acknowledgement

Subscriber answers, hold conversation

Subscriber does not answer, replace handset.

This activates the callback

O

Notes

Callback -

you can activate several callbacks one after another (from any internal subscriber).

You cannot activate a callback from an internal subscriber

- from which another subscriber is already expecting a callback

- who has switched on do not disturb on his telephone

- whose connection is set to the terminal type answering machine, fax, modem or combi-device.

Callback from an internal subscriber:

- The callback is disconnected after 60 seconds if you do not answer.

- A callback is cancelled if the callback was not connected.

General callback:

You have activated a callback:

- If the do not disturb feature is switched on on your phone, it will be temporarily deactivated.

- If a call diversion is set up on your phone, the callback is not diverted.

In the event of a power failure: Callbacks are cancelled.

You cannot use the "Callback" features on a combi-device (phone/fax).

Callback on busy

- No callback from the desired subscriber is possible when you hear the error tone. The ISDN feature "Callback on busy" is not available in the exchanges for example.

- If you are unavailable for callback, the callback is disconnected after 20 seconds and cancelled.

Repeat the callback if necessary.

- A callback is cancelled when the callback has been connected or is not connected within 45 minutes.

Operation O - 17

Do not disturb

You do not want to be disturbed by calls and the special dialling tone reminds you that the tone switch off the tone call on your phone. You can still make calls as usual. On lifting the handset, call is switched off.

As-delivered state:

Do not disturb off

A

Off (do not disturb off) h * R U H

K

Complete (all calls)

E

I

From IIIIInternal calls only q ª

Lift handset Do not disturb Selection Acknowledgement tone

Replace handset

Lock (dialling lock) – Direct call (baby call)

Lock

- You can protect your phone against unauthorised use by locking it.

When your telephone is locked you can:

- only call internal subscribers with

#

and the internal phone number

- answer all incoming calls and pass them on internally if necessary.

- only dial the stored direct phone number (baby call number) and the stored number for automatic dialling externally. You have to activate the automatic dialling before locking your phone.

Telephone PIN

- You can protect your phone against being unlocked by entering a 4-digit PIN

(Personal Identity Number). If you hear the busy tome when unlocking the phone, you have to enter the PIN after

*SCH

. No PIN is defined

(

as-delivered state

) for your phone if you hear the short acknowledgement tone. If you have forgotten your PIN, you will have to contact your dealer. Only he can reset the PIN.

Direct call (baby call)

- The telephone is locked.

After lifting the handset and pressing any key except

*

and

#

, the stored direct number is dialled automatically. Ideal for children who are not old enough to dial phone numbers.

Lock off / on

h * S C H

(Telephone PIN)

A

Off (unlock)

E

On (lock)

Lift handset

Lock Auswahl q ª

Acknowledgement tone

Replace handset

Entering / resetting the telephone PIN

h * P I N

(Telephone PIN)

E

L

Enter

Reset

Lift handset

PIN

telephone enter the old PIN if necessary

Selection

P z digits (0000 to 9999)

O - 18 Operation q ª

Ackn.

tone

Replace handset

Entering / resetting the direct phone number

Start programming mode: h

*PRO

(system PIN) h * D I R

PRO

E

E

nter

L

Reset

E z q

#

ª

Lift handset

DIR

ect phone number

Selection Enter external phone number (direct phone no.) without “0” (external seizure) and without own local code

Continue programming or exit programming mode: h

*END q

ª

END

q ª

Ackn.

tone

Replace handset

Phonebook - Saving and dialling phone numbers

You can save 200 phone numbers in the phonebook. You can save phone numbers under a certain short dialling index with the connected terminal. It is also possible to save the phone numbers with a name on the PC.

The destinations of the phonebook can be dialled by all subscribers irrespective of their external authorisation.

In addition to external call numbers you can also save

*

procedures in the phonebook. You can then also use all the procedures even on telephones which do not support

*

and

#

.

You can select a phone number from the phonebook with the short dialling index or the name. There is no need to remember the short dialling index if you have the Vanity feature. Just enter the name. As soon as the telecommunications system has clearly identified an entry, you will hear the acknowledgement tone.

Example:

O

Entries in the phonebook Selection with

Adenauer

ADE

AGFEO

Bergmann

AG

BERG

Cerner

CERN

Phonebook - Dialling phone numbers

h * T E L

Kz

Short dialling index

Vz

V

anity q

Lift handset

Phonebook Enter short dialling index 000 to 199 or

Vanity (name)

Ringing tone if name was clearly identified. The destination is dialled after 4 sec or at once after

# q

Ringing tone, subscriber is called t

Subscriber answers, hold conversation

Operation O - 19

Notes

You can post dial further digits after dialling a phonebook destination.

You will hear the error tone (busy tone) if you dial an empty phonebook destination.

If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the phonebook numbers which are in the barred range. You will hear the error tone

Shortcut - instead of

*TELV

(Execution of the telephone book with enter facility by vanity) you can choose

*0

(

As-delivered state

, see

"Programming shortcuts").

.

Phonebook - Saving / cancelling phone numbers

Start programming mode: h

*PRO

PRO

h * T E L

E

E

nter

L

Cancel

ª

K z

Short dialling index 000 to 199

V z

Name q #

Lift handset

Phonebook Selection p

Continue input

Selection:

Enter short dialling index 000 to 199 under which you want to save a phone number.

Enter vanity mark and name, if the name is unequivoval in key

#

to stop it.

E z # q ª

Enter external phone number Finish input Ackn. tone Replace handset seizure) or procedure

Continue programming or exit programming mode: h

*END q

ª

END

Notes

When entering vanity names, you should care for them to be unequivocal. Enter them fully. Enter a blank between family name and christian name by pressing the key

0

.

A name entered by telephone appears in the TK-

Set as a series of numbers, because there is only an unequivocal assignation of letters to numbers.

O - 20 Operation