Loading new firmware . AGFEO AC 14 WebPhonie, AC 14 USB

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Loading new firmware . AGFEO AC 14 WebPhonie, AC 14 USB | Manualzz

Loading new firmware

You can update your AGFEO ISDN telecommunications system to the latest firmware state without manipulating the telecommunications system. You can load the new firmware with a PC at the PC interface or at the

USB interface of the telecommunications system.

Your dealer can also load the new firmware in your telecommunications system remotely by

ISDN.

Backing up the telecommunications system data

- Start the “TK-Set” configuration program on your PC.

- Read all the data from the telecommunications system (F8).

- Save the data on the hard disk or a diskette.

- Transfer the call data records with the “TK

Bill” program if necessary.

- Save the LCR table.

Loading new firmware

- A firmware update consists of the files xxx.abf

and xxx.bin. These files may be combined in a self-unpacking file ( xxx.exe).

- - The files xxx.abf and xxx.bin must be in the

Updates directory of TK-Soft.

- (...\tksoft\updates)

- Start the update program “TK-Flash”

- The online help will tell you how to operate “TK-

Flash”.

The new firmware is now loaded in the telecommunications system. You cannot use the telephone during the loading process (about 5 minutes). You can follow the loading progress on the PC monitor.

- Exit “TK-Flash”.

- Clear the telecommunications system memory from the telephone.

Clearing the memory from the telephone

Start programming mode: h

*PRO

(system PIN)

PRO

h * A U S q

Lift handset

As-delivered state

(clear memory)

ª

Acknowledgement tone

Replace handset q

ª

P

The memories are cleared!

Loading telecommunications system data

Load the saved system data from the PC back into the telecommunications system.

The telecommunications system now operates with the new firmware.

Programming P - 19

P - 20 Programming

Communication through PC

Software overview

The CD-ROM supplied contains the software package

TK-Soft

and the communications software

TK-Com

. The communications software makes available to you high-performance universal communications programs which give you the most important applications of data communication via the USB connection to the TK system. For environmental reasons we have not provided large volumes of printed operating instructions for individual communication programs. You can access the help function for every application with key F1 and can print the help text out yourself if you wish.

Program components of software package TK-Soft

TK-Bill

- is responsible for costing your calls.

Provided your network operator transmits the tariff information, the software calculates all call costs. TK-Bill sorts and calculates by extension, date, call numbers or customers. It is also possible for all calls to be sorted by network provider. TK-Bill not only logs calls which incur costs but if requested will also log incoming calls, producing a logbook of all telephone activities.

TK-LCR

- is a program aimed at reducing your telephone costs. Least-cost-routing means that you will always make calls using the cheapest provider. If the selected route happens to be busy the fallback function automatically switches to the next cheapest provider. This is implemented by an

„intelligent“ database in table form. An individual routing table for cost-optimised calls can be created at any time. If for instance you wish only to call through providers who can be used without prior registration („Call-by-Call“) - no problem.

Once you have entered this request you do not need to do anything else. The TK system will always search for the cheapest provider for any time and distance.

A weekly profile can be established for up to eight different providers with your network code. You can also freely specify eight tariff areas. Just click on the provider requested and drag it into the appropriate „timetable“ using the mouse - it’s a simple as that !

It is even simpler if you use your dealer. He can enter the cheapest providers in your region into your TK system memory by remote configuration.

Or you may for instance use the free tariff service on the internet and download your individual selection directly onto the PC.

TK-Phone

- with the CTI program (computer telephone integration) the PC make calls via the

TK system. It does not matter which program you are currently working in, TK-phone will inform you on the monitor at any time who is or was trying to call you. Simply double-click on the call list to return the call. Or you can immediately store all telephone numbers in the computer.

The TK-Phone directory is limited only by the size of the hard disk. TK-Phone also allows you to select any telephone number on the screen: for example if you receive an e-mail and want to call the sender. Mark the phone number on the email and copy the number into the temporary memory. Your phone rings. When you pick up, the number is dialled from the temporary memory.

You can then speak to the subscriber.

TK-Set

- for programming the TK system from a

PC. Call diverting, ring sequences, daytime/night switching and all the parameters of the ISDN system can be quickly and easily set or modified.

With TK-Set you can also store your individual configuration on the hard disk or diskette. If necessary you can transfer everything back to the

TK system. (See chapter „Programming the TK system“).

C

Communication through PC C - 1

Program components in the communication software TK-Com

TK-Info

- is an information function which signals the current state of send or receive procedures on the windows task bar. The symbol in the task bar changes depending on the action. Further information is also displayed via a Tool tip.

TK-Fax

- this application makes it possible for you to view and work on faxed documents both sent and received. Faxes are sent via the fax printer driver installed in the system; you can for instance print out the document to be faxed from your word-processing package via the fax printer driver.

The application shows all incoming and outgoing faxes in a log-book. It is possible to read and/or print out documents received and sent. To read a fax you highlight the document required in the log-book and open it through the Look function in the tool bar or the corresponding menu item in the Fax menu. If you want to look at various documents you do not need to open all the files individually; highlight all the corresponding documents and select the required function from the tool bar or the menus.

A document which has already been read will be marked in the log-book. A short-cut print function assists in creating the log-book. Via the menu item Log-book- Print List the log-book selected will be printed. The symbols on the lefthand side make it possible to set filters for the log-book which the view will also follow.

A document which has already been printed will be identified with the symbol in the log-book.

Transmission status is also shown in the log-book by various coloured arrows.

To delete log-book entries and the documents associated with them a button is available on the tool bar which when activated deletes all selected menu entries. You can also use the short-cut delete functions which you access via the menu item Delete in the log-book menu. However if you wish to delete log-book entries but not the faxes associated with them you can back-up documents via the disk symbol in the tool bar to your hard disk or other medium.

TK-File

- this application makes it possible for you to exchange data quickly and easily with another user via the standardised Eurofile transfer.

If you wish to transfer files you must first connect

C - 2 to another PC. To do this enter a telephone number under Connection or select a number via the Combination field and activate the button

Compile on the tool bar.

The presentation of files and navigation in the files takes place precisely as in Windows Explorer. On the left-hand side you will see the files which are on the hard disk. On the right-hand side the other user is shown in the same way. Highlight the files to be transferred and drag these with the mouse to the target file of the other computer.

TK-Tel

- this application makes it possible to also use your PC conveniently as an ISDN telephone.

TK-Tel contains the two program components

AGFEO TK-Tel Telephone and AGFEO TK-Tel

ControlCenter.

AGFEO TK-Tel Telefon

contains the log-book, address books and configuration dialogs.

All connections are logged in the log-book with important information.

The address books give you direct access to the databases which you have linked to these. For an incoming or outgoing telephone call you receive the necessary data for the relevant call directly.

The AGFEO TK-Tel ControlCenter

appears as a telephone receiver in the taskbar of your system.

Current connection data are displayed as a small window next to the Control Centre. Via this window you can select all connection-orientated functions with the mouse (eg hang up, swap broker, query). Via the menu functions you can perform all the necessary set and configure tasks for the application.

TK-Voice

- is a convenient call-answering system on a software basis. This offers the user all the same functions as are offered by a conventional digital answering machine.

These include voice announcements, recording messages with date and time stamp and an integral remote access function.

As an option you can set a personal thirteen-digit remote access code. The increased code length offers a high level of security.

You need a telephone or full-duplex soundcard in addition to a microphone and loudspeaker though which you can record your personal announcement and listen to voice messages.

The program already contains pre-set announcements. You can listen to these announcements via the Announce button on the

Communication through PC

toolbar or the corresponding menu item and modify them if you prefer a different message.

Before you can listen to a message a call number must be defined.

Incoming messages will be displayed in a logbook. Via the symbols on the left-hand border you can select „display all messages“ or only new ones. The log-book printout will follow the selection made.

To listen to messages received you select this in the log-book and confirm using the Play button on the tool bar or select the corresponding menu item in the Messages menu. The symbol appears in the log-book against messages already listened to.

You can access a short-cut print function via the

Print button or the corresponding menu item which assists you in printing out a log-book.

So that you do not waste valuable memory space on your hard disk, short-cut delete functions are available. Using the button Delete all the selected log-book entries and their corresponding sound files are deleted. If you want to take certain messages out of the log-book, however, but not finally delete them, you can back-up the file before deleting. You can back up the sound file on your hard disk or another medium via the menu item Store Under in the Messages menu.

WAN Miniport

- is a driver for Windows 98 with which you can use the remote data transmission network via ISDN. You can make connections to the Internet using this and connect computers to one another (via the Remote Access Service).

Further information on the remote data transmission network is available in Windows 98 documentation.

CTI - Computer-assisted calling via TAPI interface

TAPI - (Telephony Applications Programming Interface) in contrast to TK-Phone is not a standalone CTI application but an interface between a

TAPI-compatible Windows application and the TK system. Provided programs (applications) support this interface, it is possible to control the TK system. The extent of control depends on the application used. However it usually includes starting outgoing calls (selection from the application) and display of incoming calls.

which you must install on your PC. It executes the required TAPI functions and controls the necessary data exchange between the PC and the

TK system.

Because of the continually growing function capability of TAPI-assisted applications the TSP needs to be continuously expanded. So that you always have the current TSP available we make the TSP available to you on our Internet homepage at hhp://www.agfeo.de.

TAPI is a Microsoft Operating Systems interface and the application side of the Microsoft-

Telephony-Interface. To connect this interface to the TK system a Telephony-Service-Provider (TSP) from the manufacturer of the ISDN hardware is necessary, in this case AGFEO. The TSP is a driver

The self-unpacking file contains all the information necessary for installation and for the applications supported. If you do not have internet access please contact your dealer. The TSP will be sent to you free of charge.

C

Communication through PC C - 3

System requirements

The following are system requirements for installation of the software packages:

Desktop-PC or Notebook with hard disk and CD

ROM

. Pentium II or higher

. RAM minimum 32 MB (more working memory improves performance)

. 1 free USB interface

- Microsoft Windows 98/2000, ME,NT 4.0

. Full-duplex soundcard, microphone and loudspeaker (optional) for TK-Voice (answering machine)

Set up USB connection

You can connect the TK system to a desktop PC or notebook via the USB interfaces.

1. Take the USB cable supplied (identified by the

USB symbol on its plugs)

2. Plug the square plug (B-plug) for the USB cable into the USB socket on the TK system

3. Plug the flat plug (A-plug) on the USB cable into one of the USB connections on your computer

4. Switch your computer on.

When you first start up Windows with the TK system you will be asked to specify the position of the driver. For further details see section „Install driver software“.

Install driver software

Important !

If you have already installed an ISDN card from a different manufacturer in your computer you must first remove this. Follow the instructions in the manufacturer’s handbook.

During the software installation, you are possibly requested to insert the operating system CD. Get your operating system CD.

Before you install the driver software the TK system must be connected to the PC via the USB interface.

1. When the PC has recognised the TK system connected to it the „Hardware Assistant“ appears. The Hardware Assistant installs the software for a new hardware component

(AGFEO AC 14 USB).

Click on „continue“.

2. In the next dialog window select „Look for the best driver for the equipment (recommended)“ and click on „continue“.

3. Activate the option „CD-ROM“ in the next dialog window and de-activate all other boxes. Place the CD in the CD-ROM slot and click on

„continue“.

4. Once the drivers have been found, click on

„continue“ to start installation.

5. The drivers will be installed.

6. Under "ISDN configuration" you read the note text and click on "continue".

7. Select the D-channel-protocol: "DSS!: Euro-

ISDN" and click on "continue".

8. Now you are requested to input the telephone number(s). Enter the internal telephone number(s) for the PC at the USB link. The internal call numbers 20 to 29 are available

(see system programming under port allocation). Click on "continue".

9. The ISDN configuration is finished. Click on

"finish".

10. On request, insert the operating system CD, in order to load the USB support. After the software for the new device was installed, click on "finished".

11.Once installation is completed, start your PC up again.

C - 4 Communication through PC

If you want to modify the telephone number(s) for the PC in the USB link later:

Select " start / programs / accessories / communication / Assistant for ISDN configuration".

1. Under "ISDN configuration" you read the note text and click on "continue".

2. Select the D-channel-protocol: "DSS1: Euro

ISDN" and click on "continue".

3. Now you are requested to input the telephone number(s). Enter the internal telephone number(s) for the PC at the USB link. The internal call numbers 20 to 29 are available

(see system programming under port allocation). Click on "finished".

4. The ISDN configuration is finished. Click on

"continue".

5. For the termination of the installation you restart your PC.

Uninstall driver software

If at a later date you no longer want the driver software on your PC, you can uninstall this.

Remove the AC 14 USB in the Device Manager

(find under System setup / System / Device Manager / Network cards / AGFEO ISDN AC 14 USB).

Install communications software

Before you start to install the communications software, close all open applications and make sure that the AC 14 USB is correctly installed.

Place the program CD in the CD slot. The installation program will be started automatically.

1. Select the communication software „TK-soft“ or

„TK-com“ from the CD menu.

2. Click on the field „install“.

3. When requested, input the path and confirm.

All the necessary files will now be copied automatically to the hard disk.

If the auto-start function is de-activated on your system, proceed as follows:

1. Open (double-click) the symbol „workplace“ on your desktop.

2. Open the symbol for your CD system.

3. Start the program setup.exe

4. Select the communication software „TK-soft“ or „TK-com“ from the CD menu.

5. Click on the field „install“.

6. When requested, input the path and confirm.

All the necessary files will now be copied automatically to the hard disk.

C

Communication through PC C - 5

Connections to Internet or other network

These instructions show you how to connect to the

Internet or other network with the Microsoft remote data transmission network.

1. Open (double-click) the symbol „workplace“ on the desktop.

2. Open (double-click) the symbol „DT network“.

The DT network is automatically installed as standard in Windows 98. If the remote data transmission network does not appear under

„workplace“, you can still install it. Select

„Start / setup / system control / software“.

Further information can be found in the

Windows Help index under „Software, install components“.

3. If this is the first connection, click on

„continue“. Otherwise open (double-click)

„Create new connection“.

4. In Help enter a name for the connection eg the name of your provider.

5. Under „Select device“ select „AGFWMP-Line 1“ and click on „continue“.

6. Enter the ISDN dialling number for your

Internet provider or the remote network and click on „continue“.

7. Click on „complete“. A symbol for this connection will appear.

Configure connection

1. If the remote data transmission network is not open: Open (double-click) the symbol

„workplace“ on the desktop. Open (doubleclick) the symbol „remote data transmission network“.

2. Open the dialog window in which you can configure your connection. Click with the right mouse key on the symbol for the previously installed connection and select „Properties“.

3. Activate the registration card „Server types“.

Execute the following steps:

. If you are setting up an Internet connection, deactivate „Register with network“.

. Activate „software compression“.

. For connections to the Internet activate only

„TCP/IP“ as the protocol.

Dialling the Internet or other network

Once you have set up the connection to your internet provider or the network as described you can now dial into the corresponding network. If you want to surf the net or access your e-mail you must have a web browser or e-mail application installed.

To connect, follow these steps:

1. Open (double-click) the symbol „workplace“ on the desktop.

2. Open (double-click) the symbol „remote data transmission network“.

3. Open (double-click) the symbol for the connection set up previously

4. In the dialog window „connect to“ do the following:

Input the name made available by your internet provider and the code word.

Click on „connect“.

As soon as the connection is made the dialog window „connected to“ appears.

5. You can now surf the internet with your web browser or access your e-mails with an e-mail application.

Disconnecting

To disconnect click on the dialog window

„connected to“ on „disconnect“.

If this window has minimised to a symbol, click on the symbol in the task bar.

C - 6 Communication through PC

Glossary

Services

A service identification (ID) (e.g. telephony, fax) is transmitted in ISDN when an ISDN subscriber is called. The caller is only connected if the called terminal has the same service ID. This prevents wrong connections of two different terminal types

(e.g. phone and fax).

DT - network

With the Microsoft Windows data transmission network your computer can accept a connection to an internet service provider.

ISDN (Integrated Services Digital Network)

All services (speech and data) can now be transmitted in one network.

Incoming external connection

Connection to a terminal of the telecommunications system set up by an external subscriber with the phone number of the telecommunications system.

Configuration

Setting (programming) the functions of the telecommunications system with a PC by means of a configuration program.

Terminals

Appliances which you connect as internal subscribers of the telecommunications system.

Analog terminals such as telephones, answering machines, fax machines, combi-devices

(telephone, fax and possibly answering machine in one unit), modem.

Line (B-channel/S0 basic access)

You can connect an external S0 basic access to your ISDN telecommunications system. Every external S0 basic access behaves like two conventional analog lines. You therefore have two lines (B-channels) on which you can make telephone calls (local, long distance or overseas calls).

External

A distinction is made between internal and external calls when telephoning in a telecommunications system. External calls are calls to subscribers which are not connected to your telecommunications system. Connections between terminals of your telecommunications system and other terminals at your multiequipment access are therefore also external connections. The local tariff is usually charged for such connections.

Dual tone multi-frequency dialling method

(DTMF)

Every dialled digit is assigned a certain tone.

Telephones with this dialling method require a signal key (refer back key R) on the telecommunications system.

MoH (Music on Hold)

A waiting external subscriber hears music whilst the connection is on hold, e.g. when a call is forwarded.

External seizure (seize outside line)

Seizure of a line (B-channel) to call an external subscriber.

Outgoing external connection

Connection to an external subscriber set up from a terminal of the telecommunications system by dialling an external phone number.

Pulse dialling method (PD)

Every dialled digit is assigned a fixed number of pauses. The pauses are audible in the earphone when dialling.

Internal

Internal calls are calls which subscribers in the telecommunication system hold with each other by dialling the internal phone number. These calls are generally free.

MSN (Multiple Subscriber Number)

The multiple subscriber number is one of the phone numbers under which the multi-equipment access can be reached.

A

NTBA (Network Termination for ISDN Basic

Access)

The network operator lays his copper cables up to this access point (S0 basic access). You connect your telecommunications system and other ISDN terminals to it.

Ringing assignment

In the ringing assignment you define which terminals of the telecommunications system are to ring when an external call is received. Should only one terminal ring or several terminals simultaneously?

Appendix A - 1

Ringing assignments for external calls are: day service, night service and forwarding (internal).

You can switch over between day and night service at any time from any telephone.

Internal call forwarding – An incoming external call which is not answered within a certain time is forwarded. The terminals of the telecommunications system defined in the call forwarding then ring. The number of rings until forwarding is adjustable.

Switch box

You can call the switch box of your telecommunications system externally and for example switch the ringing assignment, set up a diversion or monitor a room with a post-dialled

* procedure.

You can reach the switch box externally by a multiple subscriber number (MSN) specially assigned to the switch box. The switch box is protected against unauthorised access by the box PIN.

Signal key R (refer back)

A key on the telephone which you have to press when you want to refer back to another subscriber during a call. The signal key must have the flash function, i.e. must be able to effect a short pause.

USB

U

niversal

S

erial

B

us is a serial interface with transmission rate up to 12 Mbit/s. A USB connection can serve several items of equipment simultaneously. These can be added or removed during the current opreation.

If something goes wrong

Inspections

- In the case of malfunctions in the telecommunications system, please check the system is being operated correctly as described in the operating instructions.

- Check that the connections of the terminals and the telecommunications system are correctly plugged in.

- If you cannot eliminate a fault, your dealer will be glad to help.

N. B.! You can only use the ISDN features of your

AGFEO ISDN telecommunications system if your network operator provides these features.

Switching off the special dialling tone

You hear the special dialling tone when you lift your telephone’s handset.

You hear the special dialling tone when do not disturb, automatic dialling or a diversion are active.

h * S O N q

Lift handset

Special dialling tone

(deactivate functions)

Acknowledgement tone

You can deactivate all functions which initiate a special dialling tone with the

*

procedure.

ª

Replace handset

Power failure

You cannot dial internally or externally during a power failure.

When power supply is recovered:

- the telecommunications system works again with the previously configured program. All the settings made by the programming mode or the

PC program are retained providing the programming mode was properly terminated.

A - 2 Appendix

- callbacks are deleted

- the connections parked in the telecommunications system are deleted

- the connection cost totals and connection data records are saved.

Behaviour in the event of faults

Fault

Programming of telecommunications system unclear

Possible causes

No dialling tone on Power failure lifting the handset

Defective terminal

Defective installation

Remedy

Reset the telecommunications system

Reset the telecommunications system to the as-delivered state and reprogram

Check mains connection, fuses

Check terminal at another connection

Check the terminals in the socket and on the telecommunications system

Switch off do not disturb No internal calls are received

No external calls are received

Do not disturb switched on

(special dialling tone)

Diversion to another telephone (internal/external)

(special dialling tone)

Wrong MSN entered

MSN – internal subscriber assignment missing

Do not disturb switched on

(special dialling tone)

Diversion to another telephone (internal/external)

(special dialling tone)

Switch off diversion

Enter right MSN, delete all if necessary

Assign internal subscriber to the MSN

(ringing assignment)

Switch off do not disturb

Switch off diversion

ISDN call forwarding is active Deactivate ISDN call forwarding

No outgoing external No authorisation connection possible programmed

Cost limit reached

Check authorisation, access to ISDN network, assignment of barred numbers

Transfer of external The refer back key r on the call (refer back) not telephone is set as an earth possible key

Incorrect flash time

Inform system administrator

Set the telephone to DTMF (tone dialling) and the refer back key to flash

A

Set the flash time on the telephone or on the telecommunications system for the terminal connection concerned

Appendix A - 3

Resetting the telecommunications system

You can return the programming of the telecommunications system to a defined condition by resetting. This may be necessary when unclear settings are to be reset or the telecommunications system is to be reprogrammed.

After the reset, the telecommunications system operates again with the previously configured program. All the settings made by the programming mode or the PC program are retained providing the programming mode was terminated properly.

Attention! The following are deleted when the telecommunications system is reset:

- all existing internal and external connections

- remote configuration

- internal callbacks

- ISDN callback on busy

- Line reservations

Hardware reset

– Pull the power pack from the socket of the 230 V mains and plug it back in.

Software reset

– Run the following procedure

Software reset

Start programming mode: h

*PRO

PRO

h * R E S ª

Lift handset

RES

et the telecommunications system

(system PIN)

Replace handset

Rings

External call

Rhythm 0 (standard)

Rhythm 1

Rhythm 2

Rhythm 3

Rhythm 4

Internal call

Reserving a line

q

ª

All ringing rhythms for incoming external calls start with an initial ringing of

500 ms. This is followed by a 2 s pause. This is for technical reasons to transmit the caller’s phone number (CLIP). It is then possible to distinguish calls under different phone numbers of the telecommunications system (see diagram).

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

An external subscriber calls

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

. . .

. . .

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

. . .

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

. . .

An internal subscriber calls

{{{{||||{{{{||||{{{{||||{{{{||||{{{{

Explanation:

{{{{{{{{{{||||||||||

. . .

Ring pause continued

The rings may deviate depending on the terminal used.

A - 4 Appendix

Tones

Dialling tone

- internal

- external

{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{|||||||||||| signals that you can dial after lifting the handset

. .

.

{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{ .

. .

.

continuous tone which you hear when you have seized a line after dialling “0”

Ringing tone

- internal

- external

Busy tone

Special dialling tones

- Programming tone

- Lock tone

Knocking tone

Acknowledgement tone

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

The internal subscriber is called

. . .

{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||

The external subscriber is called

. . .

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

The dialled internal or external subscriber is busy

. . .

||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{

. . .

Signals, after lifting the handset, that you can dial but do not disturb, automatic dialling or a diversion is switched on

{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||

. .

.

Signals, after lifting the handset, that you cannot dial, the programming mode or the cost menu are switched on

{{|{{||||||||||||||||||||||||||||{{|{{||||||||||||||||||||||||||||{{|{{|||||||||||||||

Signals, after lifting the handset, that the telephone is locked.

. .

.

{{||||{{||||||||||||||||||||||||||||||||||||||||||||||||||||||{{||||{{|

. .

Signals an external call in your conversation after 10 s

{{{{

Input accepted

Error tone

Explanation:

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

Operating error/input rejected

. . .

A

{{{{{{{{{{||||||||||

. . .

tone pause continued

Appendix A - 5

Technical data

Housing dimensions

Weight

Ambient temperature

- operation/storage

Humidity

Main connection

- power consumption at

U rated

= 230 V and full load

- length of the connecting cable

- power pack (type)

S0 access

- connection

- length IAE cable

Analog terminals

- range

- connection

- dialling method

- refer back key

- Modem operation

PC interface

- range

- connection

- length of the PC cable

USB interface

- length of the USB cable

Data backup during power failure

Music on Hold (MoH)

15.4 x 21.5 x 4.6 (width x height x depth) in cm

980 g including power pack

5 °C to 40 °C/-25 °C to +70 °C max. 70% (no condensation)

230 VAC, +10%/-10%, 50 Hz

I rated

2 m

= 40 mA (9 VA)

TST 433238

Multi-equipment access, Euro ISDN by Western socket RJ45 and enclosed

IAE connecting cable IAE8/IAE8

1.5 m

4 a/b terminals (telephone, answering machine, fax, modem

2 x 50 ohms (ø 0.6 mm, 800 m) symmetrical, 2-wire via TASE connections without coding F or N or via screw terminals, plug-in

Pulse dialling or DTMF

Flash (50 to 200 ms) transmission speed up to 56600bps, can be reduced if necessary to 33600 bps by transmission path and lines similar to RS 232C

3 m, +/-5 V

9-pole D-Sub socket

2m

Universal Serial Bus

3 m unlimited internal, 1 melodie

A - 6 Appendix

Key words

A

Cost menu

Cost PIN

CTI - Computer-assisted calling

D

O - 25

O - 25

C - 3

Acknowledgement tone

Analog terminals

Answering calls

Answering machine.

Siehe TK-Voice

Picking up a call

Assigning the barred numbers

Asterisk key

Authorisation

access to the ISDN network

defining

B

B-channel. See Line

Barred numbers

assigning

programming

Barred range

Basic factor

Box PIN

programming

Brokerage

Setting a variant

Busy LED

Busy on busy

Busy tone

C

A - 5

I - 4, S - 2

O - 3

O - 11

P - 8, P - 11

I - 4, O - 3

O - 3

P - 8

P - 9

O - 6

P - 11

P - 10

O - 3

O - 25

O - 8, P - 17, A - 2

P - 18

O - 16

P - 14

I - 5, S - 1

O - 7

A - 5

Data transmission

Day service

programming

switching on

Defining ringing assignment

Dialling method

Dialling tone

Direct call

Display charges for the last call

Diversion

activating (switching on) deactivating (switching off)

via the ISDN exchange via the telephone system

Diversion from

Do not disturb

DT network

DTMF post-dialling

I - 4

P - 5

O - 12

P - 5

I - 4, S - 2, A - 1

A - 5

O - 18

O - 28

O - 23

O - 24

O - 24

O - 23

O - 23

O - 10

O - 18

C - 6, A - 1

O - 3

Dual tone multi-frequency dialling method (DTMF)

I - 4, A - 1

Durchrufen von unterwegs O - 9

E

Callback

internal on busy

Calling an internal subscriber

Calling external subscribers

Callthrough one the move

Charge pulses

Clearing the memory

O - 5, O - 16

O - 17

O - 17

O - 2

O - 2

O - 9

O - 25

P - 4

CLIP function, set options

Combi-device

Combi-device connection

P - 16

P - 11

O - 2

Communication of the charge pulses O - 25

Communication software.

Siehe TK-Com, TK-Soft

Communication through PC

Conference

Connecting the PC

C - 1

O - 11

P - 1

Connecting the telecommunications system S - 3

Connection assignment S - 4

PC cable

Connection costs

P - 1

O - 1, O - 2, O - 25

Connection ID

Connection panel

opening and closing

Connections to Internet or other network

O - 14

S - 1

S - 4

C - 6

END (exit programming mode)

Entering terminal types

Entering the code

Entering the limit

Error tone

ESC (old settings)

Eurofiletransfer.

Siehe hier TK-File

External

External call

External connection

incoming outgoing

External seizure at combi-device connection

spontaneous spontaneous with internal switching

with "0" with certain MSN

P - 4

P - 11

P - 18

O - 26, P - 12

A - 5

P - 4

A - 1

A - 4

A - 1

A - 1

O - 2, A - 1

O - 2

O - 1

O - 1

O - 1

O - 2

O - 2

F

Fallback

Fault

Fax

Follow me (diversion from)

Key words

O - 12

A - 2

P - 11.

Siehe TK-Fax

O - 10

K - 1

K

I

Forwarding (internal)

Cycles (ringing cycles)

Programming

Free range

Function LED

H

Hash key

Having a caller identified

P - 7

P - 5

P - 10

I - 5, S - 1

I - 4

O - 7

Incoming external connection

Input in the programming mode

Inspections in the event of malfunctions

Install communications software

Install driver software

Installing the configuration program

Interface

RS 232C

Internal

Internal call

Internal phone numbers

Internet

ISDN

access (S0)

bus

call forwarding

callback on busy

connecting cable

hold

malicious call tracing

parking (replugging on the bus)

sockets terminals

transmitting the phone number

S - 1, S - 2

S - 2

O - 23

O - 17

S - 3

P - 14

O - 7

O - 13

S - 4

A - 1

A - 4

P - 5

C - 6

A - 1

S - 2

S - 2

O - 21

A - 1

P - 3

A - 2

C - 5

C - 4

P - 1

K

Keys

Knocking answer call

reject

Knocking prevention

Knocking tone

KOS (start cost menu)

L

Least Cost Routing (LCR)

Light emitting diodes (LED)

Busy LED (red)

Function LED (green)

Limit/Disconnect at limit

Line

List of contents

Loading new firmware

Local network code

K - 2

Lock

Locking/unlocking the telephone

M

Malfunctions

Malicious call tracing

Minimum PC requirements

Modem

MSN (Multiple Subscriber Number)

Multi-equipment access

Multiple subscriber numbers (MSN)

quick entry save

Music on Hold (MoH)

Muting

N

Network code

Network provider

Night service

programming

NTBA (NT) – network termination

O

Outgoing external connection

P

O - 18

O - 18

A - 2

O - 7

P - 1

I - 4, P - 11

A - 1

S - 2

S - 3

S - 3, P - 5

A - 1

O - 16

O - 12

O - 12

O - 12

P - 15

S - 2

A - 1

I - 5

O - 3

O - 3

O - 4

O - 4

O - 3, A - 5

O - 26

O - 12

I - 5

I - 5

I - 5

O - 25

O - 1, A - 1

I - 3

P - 19

P - 18

Parking

in the ISDN exchange in the telephone system

PC interface

Phonebook

Dialling the phone number

Programming the phone number

Pick up.

Siehe Anrufe heranholen

Picking up a call

O - 13

O - 13

S - 1, S - 4

O - 20

O - 19

Pictograms

PIN (Personal Identity Number)

Box PIN

Cost PIN

System PIN

Telephone PIN

Post dialling

O - 10

I - 5

O - 8

O - 25

P - 17

O - 18

O - 3

O - 3

A - 2

Post dialling numbers

Power failure

Power pack connecting

Power pack connecting

Power

connecting S - 3

Power supply

PRO (start programming mode)

S - 2

P - 3

Program components in the communication software

C - 2

Key words

Program components of software

Programming

with a PC

with a telephone

Programming mode

exit

start

Programming regional numbers

Programming short commands

Pulse dialling method

R

C - 1

P - 1

P - 3

P - 4

P - 3

P - 10

P - 12

I - 4, A - 1

Refer back in the room

Remote configuration – Remote service

Release

O - 16

O - 16

P - 2

Remote service phone number

Remote control (switch box)

P - 2

O - 8

Reserving a line

O - 2, A - 4

Resetting the telecommunications system A - 4

Restoring old settings

Restoring the as-delivered state

Ringing assignment

Ringing rhythms

setting

Ringing tone

Rings

Room monitoring

RS 232C interface

P - 4

P - 4

O - 12, A - 1

A - 4

P - 7

A - 5

A - 4

O - 15

S - 4

S

S0 basic access

Safety Instructions

Scope of delivery

Selecting location

Send zero

A - 1

I - 4

S - 1

S - 1

P - 15

Service ID

Services

Set up USB connection

Setting external calls

Setting list of callers

Setting the call list

Setting the flash time

Short dialling index

P - 11

A - 1

C - 4

P - 7

P - 13

P - 13

P - 14

O - 19

I - 4, A - 2

Signal key R (refer back)

Software.

Siehe Firmware

Software overview

Soundcard

Special dialling tone

ISDN exchange

switching off

Standard PIN

C - 1

C - 4

O - 6, O - 10, O - 18, A - 5

O - 24

A - 2

P - 17

Switch box

Box PIN

Phone number

O - 8, P - 6, A - 2

P - 17, A - 2

P - 6

System PIN

entering

programming

System requirements

T

TAPI interface

Tariff unit

Technical data

Telefax.

Siehe TK-Fax

Telephone

Telephone line

C - 3

O - 25

A - 6

P - 11

S - 4

O - 18 Telephone PIN

Telephoning

Calling externally

Calling internally

O - 2

O - 2

Terminals

Analog

A - 1

I - 4

Connecting to external TAE sockets S - 4

Connecting to the telecommunications system

Flash time

Types

Three-party conference

Timer

TK-Com

TK-Fax

TK-File

S - 2

S - 2, P - 14

S - 2, P - 11

O - 11

O - 21

TK-Info

TK-Tel

TK-Voice

TK-Soft

TK-Bill

TK-LCR

TK-Phone

TK-Set

C - 2

C - 2

C - 2

C - 2

C - 2

Tones

Tracing – identifying malicious callers

Transferring a call

Internal

Transmitting the phone number

Switching

O - 1, O - 2

O - 21

Transmitting your phone numberO - 1, O - 2, O - 21

TSP C - 3

C - 1

C - 1

C - 1

C - 1

A - 5

O - 7

O - 5

O - 5

U

USB connection

USB-interface

User factor

W

Wall mounting

Western plug

P - 3, P - 17

P - 17

C - 4

C - 4

S - 4

O - 25

S - 3

S - 3

K

Key words K - 3

Copyright

Copyright 2000 AGFEO GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

We reserve all rights to this documentation; this applies especially in the event of a patent award or registered utility.

The documentation may not be changed or translated manually or in any other way into any

Technical modifications

The AGFEO GmbH & Co. KG reserves the right to change representations and data in this documentation in the interests of technical progress without prior notice.

language or computer language of any form by any means neither wholly nor in part without our express permission. This applies for electronic, mechanical, optical, chemical and all other media.

Trade marks and names used in this documentation are subject to the rights of the companies concerned.

This documentation has been prepared with the utmost care and is revised regularly. Despite all our care, however, technical inaccuracies and typographical errors cannot be totally ruled out.

All errors which become known to us will be corrected in new editions. We are grateful for any hints at errors in this documentation.

You can only use the numerous ISDN features of your AGFEO ISDN telecommunications system if your network operator offers them.

Technical hotline

If you have any questions concerning operation of your telecommunications system which these operating instructions cannot answer, please consult your dealer.

Before calling your dealer you should have the following information ready to save time:

- What kind of telecommunications system do you have?

e.g. AGFEO AC 14 USB (is printed on the rating plate on the system)

- What multiple subscriber numbers (MSN) have you got?

(is on the registration form or confirmation of the network operator)

- What software version is on your AGFEO installation diskettes? (printed on the diskettes)

- What software version does your telecommunications system have?

(can be read out on the PC)

- What terminals have you connected to your telecommunications system? (analog terminals with an without DTMF dialling, fax machines etc.)

- Keep the operating instructions of the connected terminals and this manual ready.

- Start your PC and read out the configuration with TK-Set. Print out the configuration of your telecommunications system if possible.

K - 4 Key words

Key words K - 5

K

This device meets the requirements of the EU directives:

91/263/EWG Telecommunications Equipment

73/23/EWG

89/336/EWG

Low voltage equipment

Electromagnetic compatibility

Your telephone carries the CE mark of approval.

Ident. No. 538 477

Subject to modifications.

Printed in Germany

1001

Der Umwelt zuliebI - 100% Altpapier

AGFEO GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

Internet: http://www.agfeo.de

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Key Features

  • ISDN connectivity for reliable and high-quality calls
  • Analog subscriber access for connecting fax, printer, or analog telephones
  • Comfort functions like call forwarding, three-party conferencing, and internal call forwarding service
  • Remote configuration capability for convenient management by your dealer
  • Easy-to-use interface for intuitive operation

Related manuals

Frequently Answers and Questions

Can I connect my fax machine to the AGFEO AC 14 WebPhonie?
Yes, you can connect your fax machine to one of the analog subscriber accesses.
Can I make three-way conference calls with the AGFEO AC 14 WebPhonie?
Yes, you can set up three-party conference calls with ease.
Can my dealer configure the device remotely?
Yes, your dealer can remotely configure the AGFEO AC 14 WebPhonie for your convenience.
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