advertisement
Glossary
Services
A service identification (ID) (e.g. telephony, fax) is transmitted in ISDN when an ISDN subscriber is called. The caller is only connected if the called terminal has the same service ID. This prevents wrong connections of two different terminal types
(e.g. phone and fax).
DT - network
With the Microsoft Windows data transmission network your computer can accept a connection to an internet service provider.
ISDN (Integrated Services Digital Network)
All services (speech and data) can now be transmitted in one network.
Incoming external connection
Connection to a terminal of the telecommunications system set up by an external subscriber with the phone number of the telecommunications system.
Configuration
Setting (programming) the functions of the telecommunications system with a PC by means of a configuration program.
Terminals
Appliances which you connect as internal subscribers of the telecommunications system.
Analog terminals such as telephones, answering machines, fax machines, combi-devices
(telephone, fax and possibly answering machine in one unit), modem.
Line (B-channel/S0 basic access)
You can connect an external S0 basic access to your ISDN telecommunications system. Every external S0 basic access behaves like two conventional analog lines. You therefore have two lines (B-channels) on which you can make telephone calls (local, long distance or overseas calls).
External
A distinction is made between internal and external calls when telephoning in a telecommunications system. External calls are calls to subscribers which are not connected to your telecommunications system. Connections between terminals of your telecommunications system and other terminals at your multiequipment access are therefore also external connections. The local tariff is usually charged for such connections.
Dual tone multi-frequency dialling method
(DTMF)
Every dialled digit is assigned a certain tone.
Telephones with this dialling method require a signal key (refer back key R) on the telecommunications system.
MoH (Music on Hold)
A waiting external subscriber hears music whilst the connection is on hold, e.g. when a call is forwarded.
External seizure (seize outside line)
Seizure of a line (B-channel) to call an external subscriber.
Outgoing external connection
Connection to an external subscriber set up from a terminal of the telecommunications system by dialling an external phone number.
Pulse dialling method (PD)
Every dialled digit is assigned a fixed number of pauses. The pauses are audible in the earphone when dialling.
Internal
Internal calls are calls which subscribers in the telecommunication system hold with each other by dialling the internal phone number. These calls are generally free.
MSN (Multiple Subscriber Number)
The multiple subscriber number is one of the phone numbers under which the multi-equipment access can be reached.
A
NTBA (Network Termination for ISDN Basic
Access)
The network operator lays his copper cables up to this access point (S0 basic access). You connect your telecommunications system and other ISDN terminals to it.
Ringing assignment
In the ringing assignment you define which terminals of the telecommunications system are to ring when an external call is received. Should only one terminal ring or several terminals simultaneously?
Appendix A - 1
Ringing assignments for external calls are: day service, night service and forwarding (internal).
You can switch over between day and night service at any time from any telephone.
Internal call forwarding – An incoming external call which is not answered within a certain time is forwarded. The terminals of the telecommunications system defined in the call forwarding then ring. The number of rings until forwarding is adjustable.
Switch box
You can call the switch box of your telecommunications system externally and for example switch the ringing assignment, set up a diversion or monitor a room with a post-dialled
* procedure.
You can reach the switch box externally by a multiple subscriber number (MSN) specially assigned to the switch box. The switch box is protected against unauthorised access by the box PIN.
Signal key R (refer back)
A key on the telephone which you have to press when you want to refer back to another subscriber during a call. The signal key must have the flash function, i.e. must be able to effect a short pause.
USB
U
niversal
S
erial
B
us is a serial interface with transmission rate up to 12 Mbit/s. A USB connection can serve several items of equipment simultaneously. These can be added or removed during the current opreation.
If something goes wrong
Inspections
- In the case of malfunctions in the telecommunications system, please check the system is being operated correctly as described in the operating instructions.
- Check that the connections of the terminals and the telecommunications system are correctly plugged in.
- If you cannot eliminate a fault, your dealer will be glad to help.
N. B.! You can only use the ISDN features of your
AGFEO ISDN telecommunications system if your network operator provides these features.
Switching off the special dialling tone
You hear the special dialling tone when you lift your telephone’s handset.
You hear the special dialling tone when do not disturb, automatic dialling or a diversion are active.
h * S O N q
Lift handset
Special dialling tone
(deactivate functions)
Acknowledgement tone
You can deactivate all functions which initiate a special dialling tone with the
*
procedure.
ª
Replace handset
Power failure
You cannot dial internally or externally during a power failure.
When power supply is recovered:
- the telecommunications system works again with the previously configured program. All the settings made by the programming mode or the
PC program are retained providing the programming mode was properly terminated.
A - 2 Appendix
- callbacks are deleted
- the connections parked in the telecommunications system are deleted
- the connection cost totals and connection data records are saved.
Behaviour in the event of faults
Fault
Programming of telecommunications system unclear
Possible causes
No dialling tone on Power failure lifting the handset
Defective terminal
Defective installation
Remedy
Reset the telecommunications system
Reset the telecommunications system to the as-delivered state and reprogram
Check mains connection, fuses
Check terminal at another connection
Check the terminals in the socket and on the telecommunications system
Switch off do not disturb No internal calls are received
No external calls are received
Do not disturb switched on
(special dialling tone)
Diversion to another telephone (internal/external)
(special dialling tone)
Wrong MSN entered
MSN – internal subscriber assignment missing
Do not disturb switched on
(special dialling tone)
Diversion to another telephone (internal/external)
(special dialling tone)
Switch off diversion
Enter right MSN, delete all if necessary
Assign internal subscriber to the MSN
(ringing assignment)
Switch off do not disturb
Switch off diversion
ISDN call forwarding is active Deactivate ISDN call forwarding
No outgoing external No authorisation connection possible programmed
Cost limit reached
Check authorisation, access to ISDN network, assignment of barred numbers
Transfer of external The refer back key r on the call (refer back) not telephone is set as an earth possible key
Incorrect flash time
Inform system administrator
Set the telephone to DTMF (tone dialling) and the refer back key to flash
A
Set the flash time on the telephone or on the telecommunications system for the terminal connection concerned
Appendix A - 3
Resetting the telecommunications system
You can return the programming of the telecommunications system to a defined condition by resetting. This may be necessary when unclear settings are to be reset or the telecommunications system is to be reprogrammed.
After the reset, the telecommunications system operates again with the previously configured program. All the settings made by the programming mode or the PC program are retained providing the programming mode was terminated properly.
Attention! The following are deleted when the telecommunications system is reset:
- all existing internal and external connections
- remote configuration
- internal callbacks
- ISDN callback on busy
- Line reservations
Hardware reset
– Pull the power pack from the socket of the 230 V mains and plug it back in.
Software reset
– Run the following procedure
Software reset
Start programming mode: h
*PRO
PRO
h * R E S ª
Lift handset
RES
et the telecommunications system
(system PIN)
Replace handset
Rings
External call
Rhythm 0 (standard)
Rhythm 1
Rhythm 2
Rhythm 3
Rhythm 4
Internal call
Reserving a line
q
ª
All ringing rhythms for incoming external calls start with an initial ringing of
500 ms. This is followed by a 2 s pause. This is for technical reasons to transmit the caller’s phone number (CLIP). It is then possible to distinguish calls under different phone numbers of the telecommunications system (see diagram).
{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||
An external subscriber calls
{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||
. . .
. . .
{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||
. . .
{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||
. . .
An internal subscriber calls
{{{{||||{{{{||||{{{{||||{{{{||||{{{{
Explanation:
{{{{{{{{{{||||||||||
. . .
Ring pause continued
The rings may deviate depending on the terminal used.
A - 4 Appendix
Tones
Dialling tone
- internal
- external
{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{|||||||||||| signals that you can dial after lifting the handset
. .
.
{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{ .
. .
.
continuous tone which you hear when you have seized a line after dialling “0”
Ringing tone
- internal
- external
Busy tone
Special dialling tones
- Programming tone
- Lock tone
Knocking tone
Acknowledgement tone
{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||
The internal subscriber is called
. . .
{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||
The external subscriber is called
. . .
{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||
The dialled internal or external subscriber is busy
. . .
||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{
. . .
Signals, after lifting the handset, that you can dial but do not disturb, automatic dialling or a diversion is switched on
{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||
. .
.
Signals, after lifting the handset, that you cannot dial, the programming mode or the cost menu are switched on
{{|{{||||||||||||||||||||||||||||{{|{{||||||||||||||||||||||||||||{{|{{|||||||||||||||
Signals, after lifting the handset, that the telephone is locked.
. .
.
{{||||{{||||||||||||||||||||||||||||||||||||||||||||||||||||||{{||||{{|
. .
Signals an external call in your conversation after 10 s
{{{{
Input accepted
Error tone
Explanation:
{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||
Operating error/input rejected
. . .
A
{{{{{{{{{{||||||||||
. . .
tone pause continued
Appendix A - 5
Technical data
Housing dimensions
Weight
Ambient temperature
- operation/storage
Humidity
Main connection
- power consumption at
U rated
= 230 V and full load
- length of the connecting cable
- power pack (type)
S0 access
- connection
- length IAE cable
Analog terminals
- range
- connection
- dialling method
- refer back key
- Modem operation
PC interface
- range
- connection
- length of the PC cable
USB interface
- length of the USB cable
Data backup during power failure
Music on Hold (MoH)
15.4 x 21.5 x 4.6 (width x height x depth) in cm
980 g including power pack
5 °C to 40 °C/-25 °C to +70 °C max. 70% (no condensation)
230 VAC, +10%/-10%, 50 Hz
I rated
2 m
= 40 mA (9 VA)
TST 433238
Multi-equipment access, Euro ISDN by Western socket RJ45 and enclosed
IAE connecting cable IAE8/IAE8
1.5 m
4 a/b terminals (telephone, answering machine, fax, modem
2 x 50 ohms (ø 0.6 mm, 800 m) symmetrical, 2-wire via TASE connections without coding F or N or via screw terminals, plug-in
Pulse dialling or DTMF
Flash (50 to 200 ms) transmission speed up to 56600bps, can be reduced if necessary to 33600 bps by transmission path and lines similar to RS 232C
3 m, +/-5 V
9-pole D-Sub socket
2m
Universal Serial Bus
3 m unlimited internal, 1 melodie
A - 6 Appendix
Key words
A
CTI - Computer-assisted calling
D
Answering machine.
Siehe TK-Voice
B
Barred numbers
C
Day service
Display charges for the last call
activating (switching on) deactivating (switching off)
via the ISDN exchange via the telephone system
Dual tone multi-frequency dialling method (DTMF)
Durchrufen von unterwegs O - 9
E
Calling an internal subscriber
Communication of the charge pulses O - 25
Communication software.
Siehe TK-Com, TK-Soft
Connecting the telecommunications system S - 3
Connections to Internet or other network
Eurofiletransfer.
Siehe hier TK-File
External connection
External seizure at combi-device connection
spontaneous spontaneous with internal switching
F
Key words
Siehe TK-Fax
K - 1
K
I
Forwarding (internal)
H
Inspections in the event of malfunctions
Install communications software
Installing the configuration program
Interface
parking (replugging on the bus)
K
L
K - 2
Locking/unlocking the telephone
M
MSN (Multiple Subscriber Number)
Multiple subscriber numbers (MSN)
N
NTBA (NT) – network termination
O
P
Parking
in the ISDN exchange in the telephone system
Phonebook
Pick up.
Siehe Anrufe heranholen
PIN (Personal Identity Number)
Power pack connecting
Power pack connecting
Power
Program components in the communication software
Key words
Program components of software
Programming
Programming mode
R
Remote configuration – Remote service
Resetting the telecommunications system A - 4
Restoring the as-delivered state
S
Software.
Siehe Firmware
System PIN
T
Telefax.
Siehe TK-Fax
Telephoning
Connecting to external TAE sockets S - 4
Connecting to the telecommunications system
TK-Com
TK-Soft
Tracing – identifying malicious callers
Transmitting your phone numberO - 1, O - 2, O - 21
U
W
K
Key words K - 3
Copyright
Copyright 2000 AGFEO GmbH & Co. KG
Gaswerkstr. 8
D-33647 Bielefeld
We reserve all rights to this documentation; this applies especially in the event of a patent award or registered utility.
The documentation may not be changed or translated manually or in any other way into any
Technical modifications
The AGFEO GmbH & Co. KG reserves the right to change representations and data in this documentation in the interests of technical progress without prior notice.
language or computer language of any form by any means neither wholly nor in part without our express permission. This applies for electronic, mechanical, optical, chemical and all other media.
Trade marks and names used in this documentation are subject to the rights of the companies concerned.
This documentation has been prepared with the utmost care and is revised regularly. Despite all our care, however, technical inaccuracies and typographical errors cannot be totally ruled out.
All errors which become known to us will be corrected in new editions. We are grateful for any hints at errors in this documentation.
You can only use the numerous ISDN features of your AGFEO ISDN telecommunications system if your network operator offers them.
Technical hotline
If you have any questions concerning operation of your telecommunications system which these operating instructions cannot answer, please consult your dealer.
Before calling your dealer you should have the following information ready to save time:
- What kind of telecommunications system do you have?
e.g. AGFEO AC 14 USB (is printed on the rating plate on the system)
- What multiple subscriber numbers (MSN) have you got?
(is on the registration form or confirmation of the network operator)
- What software version is on your AGFEO installation diskettes? (printed on the diskettes)
- What software version does your telecommunications system have?
(can be read out on the PC)
- What terminals have you connected to your telecommunications system? (analog terminals with an without DTMF dialling, fax machines etc.)
- Keep the operating instructions of the connected terminals and this manual ready.
- Start your PC and read out the configuration with TK-Set. Print out the configuration of your telecommunications system if possible.
K - 4 Key words
Key words K - 5
K
This device meets the requirements of the EU directives:
91/263/EWG Telecommunications Equipment
73/23/EWG
89/336/EWG
Low voltage equipment
Electromagnetic compatibility
Your telephone carries the CE mark of approval.
Ident. No. 538 477
Subject to modifications.
Printed in Germany
1001
Der Umwelt zuliebI - 100% Altpapier
AGFEO GmbH & Co. KG
Gaswerkstr. 8
D-33647 Bielefeld
Internet: http://www.agfeo.de
advertisement
Key Features
- ISDN connectivity for reliable and high-quality calls
- Analog subscriber access for connecting fax, printer, or analog telephones
- Comfort functions like call forwarding, three-party conferencing, and internal call forwarding service
- Remote configuration capability for convenient management by your dealer
- Easy-to-use interface for intuitive operation