PELLET STOVES
INSTALLATION AND USE MANUAL product.
The term 'guarantee' is to be understood to denote the freeof-charge replacement or repair of parts recognised to have been defective at the start by reason of manufacturing defects.
1.4.1. Limitations
The above guarantee does not cover components relating to electrical and electronic parts, or fans, on which the guarantee period is 1 year from the purchase of the product, documented as specified above. The guarantee does not cover parts subject to normal wear such as gaskets, glass, and any parts with can be removed from the firebox.
The replacement parts will be guaranteed for the remainder of the guarantee period starting from the date of purchase of the product.
1.4.2. Exclusions
Variations in colour in the painted or ceramic parts, and crackling of the glaze on the ceramics, do not constitute grounds for a claim under the guarantee, as they are natural characteristics of the material and of the use of the product.
The guarantee does not cover any parts which may be found to be faulty as a result of negligence or carelessness in use, or of incorrect maintenance, or of installation not complying with MCZ's specification
(see the relevant chapters in this user manual).
MCZ refuses to accept any responsibility for any damage which may be caused, directly or indirectly, by persons, animals or things in consequence of the failure to observe all the prescriptions laid down in the instruction booklet, especially those concerning warnings on the subject of installation, use and maintenance of the appliance.
If the product does not perform correctly, contact your local retailer and/or importer.
Damage caused by transport and/or handling is excluded from the guarantee.
For installation and use of the product, reference must be made exclusively to the booklet supplied.
The guarantee will be invalidated in the event of damage caused by tampering with the appliance, atmospheric agents, natural disasters, electrical discharges, fire, defects in the electrical system, and caused by lack of, or incorrect, maintenance in terms of the manufacturer's instructions.
CLAIMS UNDER THE GUARANTEE
the request for action under the guarantee must be addressed to the retailer, who will forward the claim to MCZ's technical assistance service.
MCZ refuses to accept any responsibility in the event that the stove or any other accessory have been improperly used or modified without authorisation.
For all replacement of parts, only original MCZ spare parts must be used.
Warnings and guarantee conciliations
Chapter 1 page 8
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