Ordering parts and supplies
This section describes Web resources for ordering parts and for technical support and resources for ordering related documentation and software.
Parts
Order replacement parts from the following Web sites:
● http://www.hp.com/ssg/parts/direct_order.html
● HP Parts Store: http://www.hp.com/buy/parts
● Partsurfer: http://partsurfer.hp.com
● HP Parts Portal: http://www.hp.com/go/HPparts
How to use the parts lists and diagrams
The figures in this chapter show the major subassemblies in the printer and their component parts. A parts list table follows each exploded-view assembly diagram. Each table lists the item number, the associated part number, and the description of each part. If a part is not listed in the table, then it is not a field replacement unit (FRU).
CAUTION: Be sure to order the correct part. When looking for part numbers for electrical components, pay careful attention to the voltage that is listed in the description column to ensure that the part number selected is for the correct printer model.
NOTE: In this manual, the abbreviation “PCA” stands for “printed circuit board assembly.” components described as a PCA might consist of a single circuit board or a circuit board plus other parts, such as cables and sensors.
Types of screws
Illustration Description
Screw w/washer
Size
M3X8
Part Number
XA9–1420–000CN
Screw, RS M3X6
M3X10
XA9–1499–000CN
Use
Used to secure metal components to metal components (for example, a ground wire to the frame)
Used to secure metal to metal
Screw, tapping, truss head
M4X10 XB4–7401–000CN Used to secure anything to plastic
258 Chapter 7 Parts and diagrams ENWW
Related documentation and software
Table 7-1 Technical support Web sites
HP Customer Care Online
Software drivers, support documentation, and answers to frequently asked questions
HP Technical Training (North America)
Classes and schedules http://www.hp.com/go/support http://www.hp.com/go/resellertraining
Accessories and supplies
Table 7-2 Accessories and supplies
Item Part number
Memory (DIMMs)
(HP Color LaserJet
3000/3800/CP3505
Series only)
Q7721A
Q7722A
Q7723A
500-sheet feeder (tray
3)
Q5985A
Service/exchange number
Q7721-67951
Q7722-67951
Q7723-67951
Q5985-67901
Description
Synchronous 128 MB
DDR SDRAM DIMM
Synchronous 256 MB
DDR SDRAM DIMM
Synchronous 512 MB
DDR SDRAM DIMM
Optional accessory
ENWW Ordering parts and supplies 259
Table 7-2 Accessories and supplies (continued)
Item Part number Service/exchange number
Internal (EIO) connectivity for the
HP Color LaserJet
3000, 3800, and
CP3505 Series printers
J6073A
J7934A
J7960A
J7961A
J7972G
J6035D/G
J7942A
J7951A
Printer supplies for the HP Color LaserJet
3000 Series printer
Printer supplies for the HP Color LaserJet
3600 Series printer
Printer supplies for the HP Color LaserJet
3800 and CP3505
Series printers
Cable
Q7560A
Q7561A
Q7562A
Q7563A
Q6470A
Q6471A
Q6472A
Q6473A
Q6470A
Q7581A
Q7582A
Q7583A
C6518A
Q7560-67901
Q7561-67901
Q7562-67901
Q7563-67901
Q6470-67901
Q6471-67901
Q6472-67901
Q6473-67901
Q6470-67901
Q7581-67901
Q7582-67901
Q7583-67901
Description
HP EIO highperformance hard disk
HP Jetdirect 620n print server (10/100-
TX Ethernet)
HP Jetdirect 625n print server
(10/100/1000T
Ethernet)
HP Jetdirect 635n
IPv6/IPsec/Gigabit print server
HP 1284 parallel card
HP Jetdirect 175x print server (fast
Ethernet, value feature set, 10/100-
TX, USB 1.1)
HP Jetdirect en3700 print server (fast
Ethernet, 10/100-TX,
USB 2.0)
HP Jetdirect ew2400 wired/wireless print server (fast Ethernet, value feature set,
USB 2.0)
Black print cartridge
Cyan print cartridge
Yellow print cartridge
Magenta print cartridge
Black print cartridge
Cyan print cartridge
Yellow print cartridge
Magenta print cartridge
Black print cartridge
Cyan print cartridge
Yellow print cartridge
Magenta print cartridge
USB 2.0 printer cable
(2-meter [6.5-feet] standard)
260 Chapter 7 Parts and diagrams ENWW
ENWW
Table 7-2 Accessories and supplies (continued)
Item Part number Service/exchange number
Media C2934A
C2936A
Q2419A
C4179A
C4179B
Q1298A
Q1298B
HPU1132
CHP410
HPJ1124
CHP310
Reference, service, and training materials
5851-1468
5021-0337
Description
50 sheets
HP Color LaserJet
Transparencies (letter)
50 sheets
HP Color LaserJet
Transparencies (A4)
50 sheets
HP LaserJet High
Gloss paper (letter)
200 sheets
HP LaserJet High
Gloss paper (letter)
200 sheets
HP LaserJet High
Gloss paper (A4)
HP LaserJet Tough paper (letter)
HP LaserJet Tough paper (A4)
HP Premium Choice
LaserJet paper (letter)
HP Premium Choice
LaserJet paper (A4)
HP LaserJet paper
(letter)
HP LaserJet paper
(A4)
HP LaserJet Printer
Family Print Media
Specification Guide
PCL/PLJ Technical
Reference Package
For downloadable versions, go to http://www.hp.com/ support/clj3000 , http://www.hp.com/ support/clj3600 , http://www.hp.com/ support/clj3800 , or http://www.hp.com/ support/cljcp3505 .
When connected, select Manuals.
Ordering parts and supplies 261
Table 7-2 Accessories and supplies (continued)
Item Part number Service/exchange number
Assembly, service, and training CD
Q5982-60114
Service manual (this manual)
Control-panel overlays
(HP Color LaserJet
3000 Series only)
Control-panel overlays
(HP Color LaserJet
3600/3800/CP3505
Series only)
Q5982-90970
Q7533-60112
Q7533-60113
Q7533-60114
Q7533-60115
Q5982-60107
Q5982-60108
Q5982-60109
Q5982-60110
Q5982-60111
Formatter
HP Color
LaserJet 3000 Series
Q5982-67907
Q5982-67908
Q5982-69001
Q5982-69002
Formatter
HP Color
LaserJet 3800 Series
Q5982-67907
Q5982-67908
Q5982-69001
Q5982-69002
Formatter
HP Color
LaserJet CP3505
Series
CB441-67901
CB441-69001
Description
CD based service and training information
(English)
Printed copy of this manual
German, French,
Italian
Spanish, Dutch,
Portuguese, Catalan
Finnish, Norwegian,
Swedish, Slovak
Czech, Hungarian,
Polish
French, Spanish,
Portuguese
German, French,
Italian
Spanish, Dutch,
Portuguese, Catalan
Finnish, Norwegian,
Swedish, Slovak
Czech, Hungarian,
Polish base and N models
(new) base and N models
(exchange)
DN and DTN models
(new)
DN and DTN models
(exchange) base and N models
(new) base and N models
(exchange)
DN and DTN models
(new)
DN and DTN models
(exchange) new exchange
262 Chapter 7 Parts and diagrams ENWW
Table 7-2 Accessories and supplies (continued)
Item Part number Service/exchange number
Q5987-67901 I controller (formatter)
HP Color
LaserJet 3600 Series only
Power cord 8120–5301
Description
I controller
Power cord, OPT-903
3-COND 1.9-M-LG
ROHS (110v)
ENWW Ordering parts and supplies 263
