9 Before Calling for Service. Sharp TINSZ2602RCZZ, XE-A42S, XE-A406

A42S_6 OPERATOR MAINTENANCE 09.10.14 9:23 AM Page 79

9

Before Calling for Service

The malfunctions shown in the left-hand column below, labeled “Problem,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Solution” shown in the right-hand column before calling for service.

(1)

Problem

The display shows symbols that do not make sense.

(2) The display won’t illuminate even when the mode switch is turned to any other position than “OFF”.

(3)

(4)

(5)

(6)

The display is illuminated, but the whole machine refuses registrations.

No receipt is issued.

No journal paper is taken up.

Printing is unusual.

Solution

• Has the machine been initialized properly as shown in

“GETTING STARTED”?

(Note that initialization clears all the data and programmed

settings stored in memory.)

• Is power supplied to the electrical outlet?

• Is the power cord plug out or loosely connected to the

AC outlet?

• Is a clerk code assigned to the register?

• Is the mode switch set properly at the “REG” position?

• Is the paper roll properly installed?

• Is there a paper jam?

• Is the receipt function in the “OFF” status?

• Is the print head release lever at the printing position?

• Is the take-up spool installed on the bearing properly?

• Is there a paper jam?

• Is the print head release lever at the printing position?

• Is the paper roll properly installed?

Error message table

When the following error messages are displayed, press the l key and take a proper action according to the table below.

Error message Error status Action

ENTRY ERROR Registration error

MISOPERATION Misoperation error

Make a correct key entry.

Make a correct key entry.

NO RECORD

MEMORY FULL

Undefined code is entered.

Memory is full (in the a key programming).

Enter a correct code.

Program the a key within 25 steps.

SBTL COMPUL.

Compulsory depression of the s key for Press the s key and continue the operation.

direct finalization

TEND COMPUL.

Compulsory tendering

NOT ASSIGNED No entry of a clerk code

OVER LIMIT.

INH. OPEN PR

Overflow limitation error

The open price entry is inhibited.

INH. UNIT PR The preset price entry is inhibited.

NOT NON-TEND The direct finalization is inhibited.

BUFFER FULL Subtotal void is not allowed.

HEAD UP

PAPER EMPTY

Print head release lever is lifted up.

Receipt and/or journal paper roll is not installed or empty.

Make a tendering operation.

Make a clerk code entry.

Make a registration within a limit of entry.

Make a preset price entry.

Make an open price entry.

Make a tendering operation.

Finalize the transaction, and correct the wrong entries in the void mode.

Move the lever toward the take-up spool (to the printing position).

Install a receipt and/or journal paper.

79