Call Forward No Answer. Nortel Compact Plus Release 4

Below you will find brief information for Norstar Compact Plus Release 4. This guide provides a quick reference to some of the more commonly-used features on your Norstar system. You can learn how to program individual extensions, assign lines to extensions, and set up features like speed dial and call forwarding. It also explains how to program restrictions and other system-wide settings, and how to move extensions. The guide will help you to get started with your new Norstar system.

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Call Forward No Answer

You can programme an extension to forward a call to a pre-determined extension if the call is not answered within a set number of rings. The default setting is 4, but options 2,

3, 4, 6 and 10 rings are available.

If a designated extension is set on Do Not Disturb or Do Not Disturb On Busy, the incoming call continues to ring at the original extension and the caller continues to hear ringback. To lessen the chance of this happening, you can designate a second back-up extension.

Calls coming in on an outside line are automatically transferred to the Prime extension for that line.

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5 using the System

Administrator Plus password.

2. Press

VISUAL DISPLAY

Terminals&Extns

Show extn#:__

3. Enter the number of the extension you wish to programme (234 represents the number of the extension you have chosen to programme.)

4. Press

234:234

COPY

5. Press

6. Press

FIND

Line access

COPY

Capabilities

COPY

Fwd no answer

7. Press

8. Press CHANGE .

Fwd to:None

CHANGE

Fwd to:__

CANCL

Fwd to:2__

CANCL BKSP

9. Use the keypad to enter the extension to which you want the calls sent. (Extension 221 is used in this example.)

When you have entered all the numbers, the display shows: Fwd to:221

CLR

10. Press

® to exit the session.

End of session

CHANGE

After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

PROGRAMMING MAP FOR TERMINAL CAPABILITIES

C a l l F o r w a r d N o A n s w e r

Terminals & Extns ˆ Show

Show extn#

Enter extension or

ˆ Next to go through a list of telephones.

ˆ Show Line access

ˆ Next

Capabilities ˆ Show

Note:

The

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

Fwd no answer

Show, Fwd to

Next, Forward Delay

Next Fwd on busy

Show, Fwd to

Next DND on busy

Next Handsfree

Next HF on answerback

Next Pickup grp

Next Page zone

Next Paging

Next D-Dial

Next Priority call

Next Hotline

Next Aux. ringer

Next Redirect ring

Next Receive tones

Next ATA settings

Show, ATA ans timer

Next ATA mode

Next ATA tones

Next ATA use

Next Intrusion

Show Protect lvl

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Key features

Program individual extensions
Assign lines to extensions
Program Speed Dial
Program Call Forward
Program Restrictions
System-wide settings
Move extensions

Frequently asked questions

The System Administrator password is ¤‹fl›fl. The System Administrator Plus password is ‡¤‡fi°‡.

You can change the time and date on the system by pressing ≤ followed by ••°›ﬂ‹ (the Time and Date code), followed by ¤¤‡›¤ (the Basic password). Then press CHANGE, enter the new time, and press OK. To change the date, press NEXT, press CHANGE, and enter the new date.

To assign a restriction filter to an extension, begin a programming session using the System Administrator Plus password. Press , enter the extension number, press , press Ô four times, press , press Restrn filters, press Ô, press , press Filters, press , press CHANGE, and enter the filter number.