Cox Business VoiceManagerSM

VoiceManager Features

Call History

Feature Description

Call History

allows you to view telephone numbers from calls you have missed, received, and dialed. When you click any of the tabs, the Name, Number, and Date/Time of the call appears.

You may call the number by clicking the link of the telephone number.

Solution

Increase productivity by capturing contacts and business

– even when you miss the calls. Call

History enables the access of contact information instantly on a recent call dialed, received, or missed, as well as redialing with the click of a mouse.

Setup

Call History

1. Log in to

Voice Manager

MyAccount

.

2. Click the

VoiceManager

Tools

menu in the left navigation bar.

3. In the

Getting Started with VoiceManager

box, under the

Download

Toolbar

heading, click the

VoiceManager

Toolbar Download

link.

4. Click the

Call History

Icon

on the

VoiceManager Toolbar to open the Call History Log.

5. Click the desired number link.

Result:

The call is initiated.

18 VoiceManager MyAccount User Guide