Contents

1 About OpenManage Essentials....................................................................................... 19

New in this release ............................................................................................................................................................ 19

Other information you may need ...................................................................................................................................... 20

Contacting Dell .................................................................................................................................................................20

2 Installing OpenManage Essentials.................................................................................. 21

Installation prerequisites and minimum requirements ......................................................................................................... 21

Terms and conditions for using Relational Database Management Systems ...................................................................... 21

Minimum login roles for Microsoft SQL Server ................................................................................................................. 22

Recommended database size ........................................................................................................................................... 22

Downloading OpenManage Essentials .............................................................................................................................. 23

Installing OpenManage Essentials .....................................................................................................................................23

Custom Setup Installation ...........................................................................................................................................24

Setting up OpenManage Essentials Database on a Remote SQL Server .......................................................................... 25

Retargeting the OpenManage Essentials Database .......................................................................................................... 25

Backing up the OpenManage Essentials Database ..................................................................................................... 25

Restoring the OpenManage Essentials Database ....................................................................................................... 26

Creating a new user in SQL Server .............................................................................................................................26

Connecting to the OpenManage Essentials Database ................................................................................................ 27

Installing OpenManage Essentials on a domain controller ................................................................................................. 27

Installing OpenManage Essentials on a domain controller with a remote database ..................................................... 28

Installing OpenManage Essentials on a domain controller with a local database ........................................................ 29

Adding users to the OpenManage Essentials user groups .......................................................................................... 29

Enabling SQL Server and Windows Authentication Mode in SQL Server .................................................................. 30

Verifying SQL Server TCP or IP Status ..................................................................................................................... 30

Installing SupportAssist Enterprise ................................................................................................................................... 30

Installing Repository Manager ........................................................................................................................................... 31

Installing License Manager ................................................................................................................................................32

Upgrading OpenManage Essentials .................................................................................................................................. 32

Reconfiguring OpenManage Essentials version 2.4 after upgrading ............................................................................33

Recreating chassis template ....................................................................................................................................... 34

Recreating chassis baseline ........................................................................................................................................ 34

Uninstalling OpenManage Essentials ................................................................................................................................ 35

Migrating IT Assistant to OpenManage Essentials ............................................................................................................35

3 Getting started with OpenManage Essentials................................................................36

Launching OpenManage Essentials .................................................................................................................................. 36

Configuring OpenManage Essentials ................................................................................................................................ 36

Configuring the Discovery Wizard .....................................................................................................................................37

Configuring Discovery Settings .........................................................................................................................................37

Using the OpenManage Essentials Home Portal ...............................................................................................................38

OpenManage Essentials Heading Banner ......................................................................................................................... 39

3

Customizing the portals ................................................................................................................................................... 39

Displaying additional reports and graphs ...........................................................................................................................40

Drilling down charts and reports for more information ................................................................................................40

Saving and loading the portal layout ..................................................................................................................................41

Updating the portal data ................................................................................................................................................... 41

Hiding graphs and reports—Components .........................................................................................................................41

Rearranging or resizing graphs and reports—Components .............................................................................................. 42

Filtering data .................................................................................................................................................................... 42

Using the Search Bar ........................................................................................................................................................42

Searching items ..........................................................................................................................................................43

Using the search drop-down list .................................................................................................................................43

Search results and the default actions ........................................................................................................................43

Map View—Home Portal ................................................................................................................................................. 44

Viewing the user information ............................................................................................................................................44

Logging in as a different user ............................................................................................................................................44

Using the Update Available Notification Icon .................................................................................................................... 45

Using the Warranty Scoreboard Notification Icon .............................................................................................................45

4 OpenManage Essentials Home Portal — Reference......................................................46

Dashboard ........................................................................................................................................................................46

Home Portal Reports ..................................................................................................................................................46

Device by Status .........................................................................................................................................................47

Alerts by Severity ....................................................................................................................................................... 47

Discovered Versus Inventoried Devices ...................................................................................................................... 47

Task Status .................................................................................................................................................................48

Schedule View ..................................................................................................................................................................48

Schedule View Settings ..............................................................................................................................................48

Device Warranty Report ................................................................................................................................................... 49

Map View Interface—Home Portal .................................................................................................................................. 50

5 Discovering and inventorying devices............................................................................ 51

Supported devices, protocols, and features matrix—SNMP, WMI, and WS-Man ..............................................................51

Supported devices, protocols, and features matrix—IPMI, CLI, and SSH .........................................................................54

Supported storage devices, protocols, and features matrix .............................................................................................. 56

Setting up and configuring VMware ESXi 5 ......................................................................................................................57

Legend and definitions ..................................................................................................................................................... 58

Using the Discovery and Inventory Portal .........................................................................................................................58

Protocol support matrix for discovery .............................................................................................................................. 59

Protocol support matrix for system update ...................................................................................................................... 59

Devices not reporting Service Tag ....................................................................................................................................60

Creating a discovery and inventory task ...........................................................................................................................60

Changing the default SNMP port ................................................................................................................................61

Discovering and inventorying devices by using WS-Man protocol with a root certificate ............................................62

Discovering a chassis and its components by using the Guided Wizard ............................................................................63

Excluding ranges .............................................................................................................................................................. 64

Viewing configured discovery and inventory ranges ......................................................................................................... 64

4

Scheduling discovery ........................................................................................................................................................64

Discovery Speed Slider ...............................................................................................................................................65

Multithreading ............................................................................................................................................................65

Scheduling inventory ........................................................................................................................................................65

Configuring status polling frequency ................................................................................................................................ 66

Task pop-up notifications ................................................................................................................................................. 66

Configuring task pop-up notifications .........................................................................................................................66

Enabling or disabling task pop-up notifications ........................................................................................................... 67

6 Discovery And Inventory — Reference......................................................................... 68

Discovery and Inventory Portal Page Options ...................................................................................................................68

Discovery and Inventory Portal .........................................................................................................................................68

Last Discovery and Inventory ..................................................................................................................................... 69

Discovered Versus Inventoried Devices ...................................................................................................................... 69

Task Status .................................................................................................................................................................70

Viewing Device Summary ................................................................................................................................................. 70

Viewing Device Summary Filter Options ..................................................................................................................... 70

Add Discovery Range ........................................................................................................................................................ 71

Discovery Configuration .................................................................................................................................................... 71

Discovery Configuration Options .................................................................................................................................71

Device Type Filtering .........................................................................................................................................................72

ICMP Configuration ..........................................................................................................................................................73

ICMP Configuration Options .......................................................................................................................................73

SNMP Configuration ........................................................................................................................................................ 73

SNMP Configuration Options ..................................................................................................................................... 74

WMI Configuration ........................................................................................................................................................... 75

WMI Configuration Options ........................................................................................................................................ 75

Storage Configuration ...................................................................................................................................................... 75

Storage Configuration Options ................................................................................................................................... 75

WS-Man Configuration .....................................................................................................................................................75

WS-Man Configuration Options ..................................................................................................................................76

SSH Configuration ............................................................................................................................................................76

SSH Configuration Options .........................................................................................................................................76

IPMI Configuration ............................................................................................................................................................77

IPMI Configuration Options .........................................................................................................................................77

Discovery Range Action ....................................................................................................................................................78

Summary .......................................................................................................................................................................... 78

Add Exclude Range ...........................................................................................................................................................78

Add Exclude Range Options ....................................................................................................................................... 78

Discovery Schedule .......................................................................................................................................................... 79

Viewing Discovery Configuration ................................................................................................................................ 79

Discovery Schedule Settings ...................................................................................................................................... 79

Inventory Schedule ...........................................................................................................................................................80

Inventory Schedule Settings .......................................................................................................................................80

Status Schedule ............................................................................................................................................................... 80

Status Polling Schedule Settings .................................................................................................................................81

5

Discovery Ranges ..............................................................................................................................................................81

Exclude Ranges ................................................................................................................................................................82

7 Managing devices..........................................................................................................83

Viewing devices ................................................................................................................................................................83

Device Summary Page ............................................................................................................................................... 83

Nodes and symbols description .................................................................................................................................. 85

Device details ............................................................................................................................................................. 85

Viewing device inventory ..................................................................................................................................................86

Viewing alerts summary ................................................................................................................................................... 86

Viewing noncompliant devices associated with a catalog baseline .................................................................................... 87

Viewing noncompliant devices associated with a configuration baseline ...........................................................................87

Viewing System Event Logs ..............................................................................................................................................87

Searching for Devices .......................................................................................................................................................87

Creating a New Group ......................................................................................................................................................88

Adding Devices to a New Group .......................................................................................................................................88

Adding Devices to an Existing Group ................................................................................................................................88

Hiding a Group ................................................................................................................................................................. 88

Deleting a Group .............................................................................................................................................................. 89

Associating a catalog baseline to custom device groups ...................................................................................................89

Disassociating a catalog baseline from custom device groups .................................................................................... 89

Single Sign-On ................................................................................................................................................................. 89

Creating a Custom URL ................................................................................................................................................... 90

Launching the Custom URL ....................................................................................................................................... 90

Configuring Warranty Email Notifications ......................................................................................................................... 90

Configuring Warranty Scoreboard Notifications ................................................................................................................ 91

Configuring Warranty Pop-Up Notifications ...................................................................................................................... 91

Configuring Warranty Update Settings ..............................................................................................................................91

Using Map View ............................................................................................................................................................... 92

Map Providers ............................................................................................................................................................ 93

Configuring Map Settings ...........................................................................................................................................94

General Navigation and Zooming ................................................................................................................................94

Home View .................................................................................................................................................................95

Tool Tip ...................................................................................................................................................................... 95

Selecting a Device on Map View ................................................................................................................................ 95

Health and Connection Status ....................................................................................................................................96

Multiple Devices at the Same Location .......................................................................................................................96

Setting a Home View ..................................................................................................................................................96

Viewing All Map Locations .......................................................................................................................................... 97

Adding a Device to the Map ....................................................................................................................................... 97

Moving a Device Location Using the Edit Location Details Option ..............................................................................98

Importing Licensed Devices ........................................................................................................................................98

Using the Map View Search Bar .................................................................................................................................99

Removing All Map Locations ......................................................................................................................................101

Editing a Map Location .............................................................................................................................................. 101

Removing a Map Location ......................................................................................................................................... 101

6

Exporting All Device Locations ..................................................................................................................................102

PowerEdge FX Chassis View .......................................................................................................................................... 102

Tool Tip and Device Selection ................................................................................................................................... 102

Overlays ....................................................................................................................................................................103

Right-Click Actions ................................................................................................................................................... 104

Navigation Trail ......................................................................................................................................................... 104

Support For PowerEdge FX Chassis Sleds ..................................................................................................................... 104

VLAN Configuration Management ..................................................................................................................................104

Requirements for VLAN Configuration Management ................................................................................................ 104

Viewing the VLAN Configuration Inventory ...............................................................................................................105

Assigning VLAN IDs .................................................................................................................................................. 105

Resetting all VLAN IDs ..............................................................................................................................................106

Setting the Default VLAN ID Values ..........................................................................................................................106

Dell NAS Appliance Support ............................................................................................................................................107

OEM Device Support ...................................................................................................................................................... 107

8 Devices — Reference.................................................................................................. 108

Viewing Inventory ........................................................................................................................................................... 108

Viewing Alerts ...........................................................................................................................................................108

Viewing Hardware Logs .................................................................................................................................................. 109

Hardware Log Details ................................................................................................................................................109

VLAN Configuration ........................................................................................................................................................109

VLAN Configuration Task .................................................................................................................................................110

Task Results ..................................................................................................................................................................... 111

Alert Filters ...................................................................................................................................................................... 112

Viewing noncompliant systems—Devices .......................................................................................................................112

Non-Compliant Firmware and Drivers ........................................................................................................................ 112

Non-Compliant Configurations .................................................................................................................................. 113

Device Search ..................................................................................................................................................................113

Query Results ............................................................................................................................................................ 114

Creating Device Group .....................................................................................................................................................114

Device Group Configuration .......................................................................................................................................115

Device Selection ........................................................................................................................................................115

Summary — Group Configuration ............................................................................................................................. 116

Map View Interface—Devices Tab .................................................................................................................................. 116

Devices at this location .............................................................................................................................................. 117

Map Settings ............................................................................................................................................................. 117

9 Deployment and reprovisioning.....................................................................................118

Server Configuration Management license ...................................................................................................................... 119

Licensable servers ..................................................................................................................................................... 119

Purchasing license ..................................................................................................................................................... 119

Deploying the license ................................................................................................................................................. 119

Verifying license information ...................................................................................................................................... 119

Viewing unlicensed server targets .............................................................................................................................120

Device requirements for deployment and compliance tasks ............................................................................................ 120

7

8

Getting started for device configuration deployment .......................................................................................................121

Overview of bare-metal deployment ................................................................................................................................121

Viewing the Deployment Portal .......................................................................................................................................122

Configuring the deployment file share .............................................................................................................................122

Adding devices to the repurpose and bare-metal devices group ..................................................................................... 122

Creating a device deployment template .......................................................................................................................... 123

Creating a device deployment template from a device configuration file ................................................................... 123

Creating a device deployment template from a reference device .............................................................................. 124

Managing device deployment templates ......................................................................................................................... 125

Viewing the device deployment template attributes ..................................................................................................125

Cloning a device deployment template ......................................................................................................................125

Editing a device deployment template .......................................................................................................................126

Exporting a device deployment template .................................................................................................................. 126

Deploying a device deployment template—Bare-metal deployment ................................................................................127

Creating a chassis deployment template from a chassis ..................................................................................................129

Managing chassis deployment templates ........................................................................................................................130

Viewing the chassis deployment template attributes ................................................................................................ 130

Exporting a chassis deployment template ................................................................................................................. 130

Cloning a chassis deployment template ..................................................................................................................... 131

Deploying a chassis infrastructure template .....................................................................................................................131

Deploying IOA configuration template ............................................................................................................................. 133

IOA operational modes and the deployment task status ............................................................................................134

Deploying a network ISO image ...................................................................................................................................... 134

Removing devices from the repurpose and bare-metal devices group ............................................................................ 135

Auto deploying device configurations ..............................................................................................................................135

Configuring Auto Deployment Settings ..................................................................................................................... 136

Setting up device configuration auto deployment—Bare-metal deployment .............................................................136

Managing Auto Deployment Credentials ................................................................................................................... 139

Adding a Discovery Range for Auto Deployment .......................................................................................................139

Removing Devices From an Auto Deployment Task .................................................................................................. 140

Importing Device Specific Attributes ...............................................................................................................................140

Import File Requirements ................................................................................................................................................ 140

Exporting Device Specific Attributes ............................................................................................................................... 141

Viewing the Deployment Tasks ........................................................................................................................................ 141

Managing the Virtual Input-Output Identities of a Server—Stateless Deployment .......................................................... 141

Overview of Stateless Deployment ................................................................................................................................. 142

Virtual Input-Output Pools .............................................................................................................................................. 142

Creating a Virtual Input-Output Pool .........................................................................................................................143

Editing a Virtual Input-Output Pool ........................................................................................................................... 146

Viewing the Definitions of a Virtual Input-Output Pool .............................................................................................146

Renaming a Virtual Input-Output Pool ...................................................................................................................... 146

Deleting a Virtual Input-Output Pool ..........................................................................................................................147

Viewing the Virtual Input-Output Identities Assigned or Deployed on a Device ......................................................... 147

Compute Pools ................................................................................................................................................................147

Creating a Compute Pool .......................................................................................................................................... 148

Deploying a device configuration template—Stateless deployment .......................................................................... 149

Automatic Locking of a Compute Pool .......................................................................................................................151

Unlocking a Compute Pool .........................................................................................................................................151

Editing the Definitions of a Compute Pool .................................................................................................................152

Viewing the Definitions of a Compute Pool .............................................................................................................. 152

Removing a Server From a Compute Pool ................................................................................................................ 152

Renaming a Compute Pool ........................................................................................................................................153

Deleting a Compute Pool .......................................................................................................................................... 153

Replacing a Server ....................................................................................................................................................153

Reclaiming Deployed Virtual Input-Output Identities of a Server ...............................................................................154

Reclaiming Assigned Virtual Input-Output Identities ................................................................................................. 155

Setting up device configuration auto deployment—Stateless deployment ............................................................... 155

Viewing the Profile—Last Deployed Attributes ......................................................................................................... 157

Known limitations for stateless deployment .................................................................................................................... 158

Additional Information ..................................................................................................................................................... 158

10 Deployment – Reference............................................................................................159

Icons and Descriptions ....................................................................................................................................................160

Repurpose and Bare Metal Devices ................................................................................................................................. 161

Auto Deployment ............................................................................................................................................................ 162

Tasks ...............................................................................................................................................................................162

Task Execution History ....................................................................................................................................................163

Device Configuration Template Details ............................................................................................................................ 163

IOA VLAN Attributes .......................................................................................................................................................164

Device Configuration Setup Wizard ................................................................................................................................ 165

File Share Settings ....................................................................................................................................................165

Add devices to repurpose and bare-metal devices group ..........................................................................................165

Create Template Wizard ..................................................................................................................................................165

Create Virtual Input-Output Pool Wizard ........................................................................................................................ 166

Name and Description ...............................................................................................................................................166

Ethernet Identities .................................................................................................................................................... 166

FCoE Node Name Identities ......................................................................................................................................167

FCoE Port Name Identities ........................................................................................................................................167

iSCSI IQN Identities .................................................................................................................................................. 168

Summary .................................................................................................................................................................. 169

Virtual Input-Output Pools .............................................................................................................................................. 169

Virtual Input-Output Pool Summary ................................................................................................................................169

Summary ...................................................................................................................................................................170

Devices with Identities .............................................................................................................................................. 170

Create Compute Pool Wizard ...........................................................................................................................................171

Name and Description ................................................................................................................................................171

Select Template ......................................................................................................................................................... 171

Select ISO Location ................................................................................................................................................... 171

Select Virtual Input-Output Pool ............................................................................................................................... 172

Select Devices .......................................................................................................................................................... 172

Edit Attributes ...........................................................................................................................................................172

9

Summary ...................................................................................................................................................................177

Compute Pool Summary ..................................................................................................................................................177

Compute Pool Details ......................................................................................................................................................178

Server Details ..................................................................................................................................................................178

Deploy Template Wizard ..................................................................................................................................................179

Name and Deploy Options .........................................................................................................................................179

Select Template ........................................................................................................................................................ 179

Select Devices .......................................................................................................................................................... 180

Select ISO Location .................................................................................................................................................. 180

Select Virtual Input-Output Pool ................................................................................................................................181

Edit Attributes ........................................................................................................................................................... 181

Options .....................................................................................................................................................................185

Set Schedule ............................................................................................................................................................ 186

Preview .....................................................................................................................................................................186

Summary ...................................................................................................................................................................187

Setup Auto Deployment Wizard ...................................................................................................................................... 188

Select Deploy Options ...............................................................................................................................................188

Select Template ........................................................................................................................................................ 188

Select ISO Location .................................................................................................................................................. 189

Select Virtual Input-Output Pool ...............................................................................................................................189

Import Service Tags or Node IDs .............................................................................................................................. 190

Edit Attributes .......................................................................................................................................................... 190

Execution Credentials ............................................................................................................................................... 194

Summary .................................................................................................................................................................. 196

Manage Auto Deployment Credentials ............................................................................................................................196

Credentials ................................................................................................................................................................196

Devices ..................................................................................................................................................................... 197

Replace Server Wizard ....................................................................................................................................................197

Name ........................................................................................................................................................................ 197

Source and Target .....................................................................................................................................................198

Review Source Attributes ......................................................................................................................................... 198

Options .................................................................................................................................................................... 200

Credentials ................................................................................................................................................................201

Summary .................................................................................................................................................................. 201

Reclaim Identities Wizard ............................................................................................................................................... 202

Name ....................................................................................................................................................................... 202

Select Devices ......................................................................................................................................................... 202

Identity Assignments ................................................................................................................................................203

Options .................................................................................................................................................................... 203

Credentials ............................................................................................................................................................... 204

Summary ..................................................................................................................................................................204

11 Managing server configuration baseline..................................................................... 205

Viewing the Device Compliance Portal ...........................................................................................................................205

Getting started for device configuration compliance ......................................................................................................205

Device configuration compliance overview .....................................................................................................................206

10

Configuring the credentials and device configuration inventory schedule .......................................................................206

Viewing the device configuration inventory .................................................................................................................... 207

Creating a device compliance baseline for servers and chassis .......................................................................................207

Associating target devices with a baseline ..................................................................................................................... 208

Viewing compliance status of devices ............................................................................................................................208

Remediating noncompliant devices ................................................................................................................................ 208

Viewing compliance tasks .............................................................................................................................................. 209

Viewing server backup profiles .......................................................................................................................................209

Replacing a server from backup profile ........................................................................................................................... 210

12 Configuration – Reference.......................................................................................... 211

Device Compliance ......................................................................................................................................................... 212

Device Compliance Graph .........................................................................................................................................212

Device Compliance Table .......................................................................................................................................... 212

Tasks ...............................................................................................................................................................................212

Task Execution History ....................................................................................................................................................213

Associate Devices To a Baseline Wizard .......................................................................................................................... 214

Select Baseline ..........................................................................................................................................................214

Select Devices .......................................................................................................................................................... 214

Make Devices Compliant .................................................................................................................................................214

Name ........................................................................................................................................................................ 214

Select Devices .......................................................................................................................................................... 214

Options ..................................................................................................................................................................... 215

Set Schedule ............................................................................................................................................................ 215

Summary .................................................................................................................................................................. 216

Configuration Inventory Schedule Wizard ....................................................................................................................... 216

Inventory Credentials ................................................................................................................................................ 216

Schedule ................................................................................................................................................................... 217

Backed-Up Devices .........................................................................................................................................................217

Devices Table ............................................................................................................................................................ 217

Attributes Table .........................................................................................................................................................218

13 Viewing inventory reports...........................................................................................219

Choosing predefined reports ...........................................................................................................................................219

Predefined reports .................................................................................................................................................... 219

Filtering report data ........................................................................................................................................................222

Exporting reports ........................................................................................................................................................... 222

14 Reports — Reference................................................................................................ 223

Server Inventory Reports ............................................................................................................................................... 223

Agent and Alert Summary ........................................................................................................................................ 224

Agent Health Status .................................................................................................................................................225

Server Overview ...................................................................................................................................................... 225

Field Replaceable Unit Information ........................................................................................................................... 226

Hard Drive Information ............................................................................................................................................. 226

iDRAC Performance Minimum or Maximum ............................................................................................................. 227

11

iDRAC Performance Average or Peak ...................................................................................................................... 228

Memory Information .................................................................................................................................................228

Modular Enclosure Information .................................................................................................................................229

NIC Information ........................................................................................................................................................229

PCI Device Information ............................................................................................................................................ 230

Processor Information ..............................................................................................................................................230

Storage Controller Information .................................................................................................................................. 231

Virtual Disk Information ............................................................................................................................................. 231

Server Configuration Reports ..........................................................................................................................................231

Server Components and Versions ............................................................................................................................ 232

BIOS Configuration .................................................................................................................................................. 232

iDRAC Network Configuration ..................................................................................................................................233

Device Configuration Compliance .............................................................................................................................234

Baseline Association ................................................................................................................................................. 234

Assigned Identity Attributes ..................................................................................................................................... 234

All Identity Attributes ................................................................................................................................................235

Warranty and License Reports ....................................................................................................................................... 235

Warranty Information ............................................................................................................................................... 236

License Information ..................................................................................................................................................236

Virtualization Reports ..................................................................................................................................................... 237

ESX Information ....................................................................................................................................................... 237

HyperV Information .................................................................................................................................................. 237

Asset Reports ................................................................................................................................................................ 238

Asset Acquisition Information ................................................................................................................................... 238

Asset Maintenance Information ................................................................................................................................239

Asset Support Information ....................................................................................................................................... 240

Device Location Information .....................................................................................................................................240

15 Viewing warranty reports........................................................................................... 242

Extending warranty ........................................................................................................................................................ 242

16 Managing alerts......................................................................................................... 243

Viewing alerts and alert categories .................................................................................................................................243

Viewing alert logs ..................................................................................................................................................... 243

Understanding alert types ........................................................................................................................................ 243

Viewing internal alerts .............................................................................................................................................. 244

Viewing alert categories ........................................................................................................................................... 244

Viewing alert source details ...................................................................................................................................... 244

Viewing previously configured alert actions .................................................................................................................... 244

Viewing application launch alert action ..................................................................................................................... 244

Viewing email alert action .........................................................................................................................................244

Viewing alert ignore action ....................................................................................................................................... 245

Viewing alert trap forward action ............................................................................................................................. 245

Handling alerts ............................................................................................................................................................... 245

Flagging an alert .......................................................................................................................................................245

Creating and editing a new view ...............................................................................................................................245

12

Configuring alert actions ................................................................................................................................................ 245

Setting up email notifications ................................................................................................................................... 245

Ignoring alerts .......................................................................................................................................................... 246

Running a custom script ...........................................................................................................................................247

Forwarding alerts ......................................................................................................................................................247

Forwarding alerts use case scenarios ....................................................................................................................... 248

Working with sample alert action use cases ................................................................................................................... 248

Use cases in alert actions ......................................................................................................................................... 248

Configuring alert log settings ......................................................................................................................................... 249

Renaming alert categories and alert sources .................................................................................................................. 249

Alert pop-up notifications ...............................................................................................................................................249

Configuring alert pop-up notifications ......................................................................................................................250

Enabling or disabling alert pop-up notifications ........................................................................................................ 250

Managing MIB files ........................................................................................................................................................ 250

About importing MIBs ............................................................................................................................................... 251

Importing MIBs .........................................................................................................................................................252

Removing MIBs from OpenManage Essentials .........................................................................................................252

Managing traps .............................................................................................................................................................. 252

Customizing trap definitions .....................................................................................................................................252

Resetting built-in trap definitions ..............................................................................................................................253

Configuring SNMPv3 traps ...................................................................................................................................... 253

17 Alerts — Reference................................................................................................... 255

Alert Logs .......................................................................................................................................................................255

Predefined Alert View Filters ....................................................................................................................................256

Alert Logs Fields .......................................................................................................................................................256

Alert Details ..............................................................................................................................................................257

Alert Log Settings ...........................................................................................................................................................257

Alert View Filters ............................................................................................................................................................258

Alert Filter Name ......................................................................................................................................................258

Severity ....................................................................................................................................................................258

Acknowledgement ................................................................................................................................................... 259

Summary — Alert View Filter .................................................................................................................................. 259

Alert Actions .................................................................................................................................................................. 259

Name and Description ..............................................................................................................................................260

Severity Association .................................................................................................................................................260

Application Launch Configuration .............................................................................................................................260

E-Mail Configuration ................................................................................................................................................ 262

Trap Forwarding ....................................................................................................................................................... 262

SNMP V3 Configuration ...........................................................................................................................................263

SNMP V3 Configuration Wizard ...............................................................................................................................263

Category and Sources Association ........................................................................................................................... 264

Device Association ................................................................................................................................................... 264

Date and Time Range ...............................................................................................................................................265

Alert Action — Duplicate Alert Correlation ...............................................................................................................265

Summary — Alert Action Details ..............................................................................................................................265

13

Alert Categories ............................................................................................................................................................. 266

Alert Categories Options .......................................................................................................................................... 266

Edit Trap Definitions ................................................................................................................................................. 267

Alert Source ................................................................................................................................................................... 268

Manage MIBs .................................................................................................................................................................269

Manage MIBs Pane ..................................................................................................................................................269

Manage Traps Pane ..................................................................................................................................................269

Import MIB ...............................................................................................................................................................269

Remove MIB ............................................................................................................................................................. 271

Troubleshooting MIB Import ......................................................................................................................................271

Manage Traps ................................................................................................................................................................. 271

Custom Trap Definitions ............................................................................................................................................ 271

Reset Built-in Trap Definitions ...................................................................................................................................272

18 Updating Server BIOS, Firmware, Drivers, and Applications....................................... 274

Viewing the System Update page ...................................................................................................................................274

Understanding Server BIOS Firmware and Drivers Sources ............................................................................................275

Choosing the Right Source for Updates ......................................................................................................................... 275

Selecting an Update Catalog Source .............................................................................................................................. 275

Viewing Comparison Results .......................................................................................................................................... 275

Viewing Compliant Servers .......................................................................................................................................276

Viewing Non-Compliant Systems ............................................................................................................................. 276

Viewing Non-Inventoried Systems ............................................................................................................................276

Viewing Systems With Issues and Resolutions ..........................................................................................................276

System Update Use Case Scenarios ...............................................................................................................................276

Applying System Updates Using the Non-Compliant Systems Tab ................................................................................. 278

Viewing Updated Status ...........................................................................................................................................280

Applying System Updates Using the System Update Task Wizard ..................................................................................280

Updating Firmware, BIOS, and Drivers Without OMSA .................................................................................................. 282

View Default Catalog ......................................................................................................................................................282

Issues and Resolutions Use Case Scenarios ................................................................................................................... 282

Configuring the Settings for Automatic Purging of Downloaded Files ............................................................................ 283

Creating a catalog baseline .............................................................................................................................................283

19 System Update — Reference.................................................................................... 284

Filter Options ..................................................................................................................................................................284

System Update .............................................................................................................................................................. 285

Compliance Report .................................................................................................................................................. 285

Compliant Systems ...................................................................................................................................................287

Non-Compliant Firmware and Drivers .......................................................................................................................287

System Update Task .................................................................................................................................................288

Non-Inventoried Systems .........................................................................................................................................290

Inventory Systems ................................................................................................................................................... 290

All System Update Tasks .......................................................................................................................................... 290

Issues and Resolutions ............................................................................................................................................. 290

Task Execution History ..............................................................................................................................................291

14

Select a Catalog Source ..................................................................................................................................................291

Dell Update Package ................................................................................................................................................ 292

OpenManage Server Update Utility ..........................................................................................................................292

Repository Manager .................................................................................................................................................292

View Default Catalog ......................................................................................................................................................292

List of Catalog Baselines ................................................................................................................................................ 292

Create Catalog Baseline wizard ................................................................................................................................ 293

Baseline Details .............................................................................................................................................................. 293

20 Managing remote tasks............................................................................................. 294

About remote tasks ........................................................................................................................................................294

Managing Command Line Task .......................................................................................................................................294

Managing RACADM Command Line Tasks ...............................................................................................................295

Managing Generic Command Line Task ................................................................................................................... 295

Managing Server Power Options ....................................................................................................................................297

Deploying Server Administrator ...................................................................................................................................... 297

Supported Windows and Linux Packages .................................................................................................................298

Arguments ............................................................................................................................................................... 299

Deploying iDRAC Service Module ...................................................................................................................................299

Supported Windows and Linux Packages .................................................................................................................300

Collecting Firmware and Driver Inventory ....................................................................................................................... 301

Updating the inventory collector component ................................................................................................................. 302

Working With Sample Remote Tasks Use Cases ............................................................................................................ 302

Use Cases in Remote Tasks ......................................................................................................................................303

Device Capability Matrix .................................................................................................................................................304

21 Remote Tasks — Reference.......................................................................................307

Remote Tasks Home .......................................................................................................................................................307

Remote Tasks ................................................................................................................................................................308

All Tasks ................................................................................................................................................................... 308

Task Execution History .............................................................................................................................................309

Server Power Options ..............................................................................................................................................309

Deployment Task ....................................................................................................................................................... 311

Command Line Task ........................................................................................................................................................313

Remote Server Administrator Command ...................................................................................................................313

Generic Command .................................................................................................................................................... 315

IPMI Command .........................................................................................................................................................316

RACADM Command Line .......................................................................................................................................... 317

Firmware and Driver Inventory Collection Task ................................................................................................................319

22 Managing Security Settings.......................................................................................321

Using Security Roles and Permissions .............................................................................................................................321

Microsoft Windows Authentication ................................................................................................................................ 322

Assigning User Rights .................................................................................................................................................... 322

Using Custom SSL Certificates—Optional .....................................................................................................................322

Configuring IIS Services ........................................................................................................................................... 322

15

Supported Protocols and Ports in OpenManage Essentials ............................................................................................ 322

Supported Protocols and Ports on Management Stations ........................................................................................323

Supported Protocols and Ports on Managed Nodes .................................................................................................323

Dell OpenManage Framework ........................................................................................................................................ 324

23 Troubleshooting.........................................................................................................325

OpenManage Essentials Troubleshooting Tool ................................................................................................................325

Troubleshooting Procedures ...........................................................................................................................................325

Troubleshooting Inventory ........................................................................................................................................ 325

Troubleshooting Device Discovery ............................................................................................................................326

Troubleshooting Receiving SNMP Traps ..................................................................................................................326

Troubleshooting Discovery of Windows Server 2008–Based Servers .......................................................................327

Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0

.................................................................... 327

Troubleshooting Problems With Microsoft Internet Explorer .....................................................................................327

Troubleshooting Map View ....................................................................................................................................... 328

24 Frequently Asked Questions...................................................................................... 329

Installation .....................................................................................................................................................................329

Upgrade ......................................................................................................................................................................... 329

Tasks ..............................................................................................................................................................................330

Optional Command Line Settings .............................................................................................................................330

Customization Parameters ........................................................................................................................................ 331

MSI Return Code ..................................................................................................................................................... 332

E-mail Alert Action ......................................................................................................................................................... 333

Discovery ....................................................................................................................................................................... 333

Inventory ........................................................................................................................................................................336

System Update ...............................................................................................................................................................337

Managing Device Configurations ....................................................................................................................................338

Device Group Permissions ..............................................................................................................................................338

Device Group Permissions Portal ..............................................................................................................................338

Remote and System Update Tasks ...........................................................................................................................339

Custom Device Groups ............................................................................................................................................ 339

Deployment and Configuration Compliance ..............................................................................................................339

Deployment and Configuration Compliance ....................................................................................................................339

Logs ............................................................................................................................................................................... 340

Log Levels .................................................................................................................................................................341

Backup and Restore ........................................................................................................................................................341

Troubleshooting .............................................................................................................................................................. 341

25 Managing Device Group Permissions.........................................................................343

Adding Users to the OmeSiteAdministrators Role .......................................................................................................... 343

Assigning Device Groups to a User .................................................................................................................................344

Removing Users From the OmeSiteAdministrators Role .................................................................................................344

26 OpenManage Mobile Settings................................................................................... 346

Enabling or Disabling Alert Notifications For OpenManage Mobile ................................................................................. 346

16

Enabling or Disabling OpenManage Mobile Subscribers ................................................................................................. 346

Deleting an OpenManage Mobile Subscriber .................................................................................................................. 347

Viewing the Alert Notification Service Status .................................................................................................................347

Notification Service Status .......................................................................................................................................347

Viewing the OpenManage Mobile Subscriber Information ..............................................................................................348

Mobile Subscriber Information ..................................................................................................................................348

Troubleshooting OpenManage Mobile ............................................................................................................................ 349

27 Settings — Reference...............................................................................................350

Alert Settings .................................................................................................................................................................350

Custom URL Settings ..................................................................................................................................................... 351

Deployment Settings .......................................................................................................................................................351

Device Tree Settings ...................................................................................................................................................... 352

Discovery Settings ......................................................................................................................................................... 352

Email Settings ................................................................................................................................................................ 353

General Settings ............................................................................................................................................................ 353

Task Settings ..................................................................................................................................................................354

Warranty Notification Settings .......................................................................................................................................355

Permissions ....................................................................................................................................................................356

Common Tasks .........................................................................................................................................................356

Manage Device Group Permissions ..........................................................................................................................356

Device Groups for Tasks and Patch Targeting ...........................................................................................................357

Purge Download Settings ............................................................................................................................................... 357

28 Logs — Reference.................................................................................................... 358

User Interface Logs ........................................................................................................................................................358

Application Logs .............................................................................................................................................................359

29 Dell Solutions............................................................................................................ 360

30 Right-Click Actions.................................................................................................... 361

Schedule View ................................................................................................................................................................ 361

Device Status .................................................................................................................................................................362

Associate Catalog Baseline .............................................................................................................................................362

Discovery Range Summary ............................................................................................................................................ 363

Managing Include Ranges ........................................................................................................................................ 363

View Filters .................................................................................................................................................................... 363

Alerts ............................................................................................................................................................................. 364

Remote Tasks .................................................................................................................................................................364

Custom URL ................................................................................................................................................................. 364

System Update Tasks .....................................................................................................................................................364

Attributes Tab ................................................................................................................................................................ 365

Templates .......................................................................................................................................................................365

Compute Pools .............................................................................................................................................................. 365

Repurpose and Bare Metal ......................................................................................................................................365

Compute Pool .......................................................................................................................................................... 365

17

Devices .................................................................................................................................................................... 366

Virtual Input-Output Pools ............................................................................................................................................. 366

Virtual I/O Pool ........................................................................................................................................................ 366

Devices with Identities ............................................................................................................................................. 366

Compliance by Template .................................................................................................................................................367

Device Compliance .........................................................................................................................................................367

31 Tutorials..................................................................................................................... 368

32 Using OpenManage Essentials Command Line Interface........................................... 369

Launching the OpenManage Essentials Command Line Interface .................................................................................. 369

Creating a Discovery Profile Input File ............................................................................................................................369

Specifying IPs, Ranges, or Host names Using XML or CSV Files ....................................................................................370

Specifying Input Files in PowerShell ................................................................................................................................ 371

Command Line Interface Commands .............................................................................................................................. 371

Creating a Discovery Range ...................................................................................................................................... 371

Removing a Discovery Range ................................................................................................................................... 372

Creating a Discovery Range Group ...........................................................................................................................372

Removing a Discovery Range Group ........................................................................................................................ 372

Editing a Discovery Range ........................................................................................................................................372

Editing a Discovery Range Group ............................................................................................................................. 373

Enabling a Discovery Range or Discovery Range Group ........................................................................................... 373

Disabling a Discovery Range or Discovery Range Group ...........................................................................................374

Creating a Discovery Exclude Range ........................................................................................................................ 374

Removing a Discovery Exclude Range ...................................................................................................................... 374

Running Discovery, Inventory, and Status Polling Tasks .............................................................................................374

Removing a Device ...................................................................................................................................................375

Retrieving the Status Execution Progress of a Discovery Range .............................................................................. 375

Stopping a Running Discovery Range or Group ........................................................................................................ 376

Creating a Custom Device Group ............................................................................................................................. 376

Adding Devices to a Custom Group ..........................................................................................................................376

Deleting a Group .......................................................................................................................................................377

18