Alerts — Reference. Dell EMC OpenManage Essentials Version 2.4

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Alerts — Reference

This page provides the following information:

• Common Tasks

– Alert Log Settings

– New Alert View Filter

– New Alert Application Launch Action

– New Alert Email Action

– New Alert Ignore Action

– New Alert Trap Forward Action

– SNMP V3 Trap Configuration

• Alert Logs

– Alert View Filters

◦ All Alerts

◦ All Internal Alerts

◦ Critical Alerts

◦ Info Alerts

◦ Normal Alerts

◦ Unknown Alerts

◦ Warning Alerts

• Alert Actions

– Application Launch

– E-mail

– Ignore

– Trap Forwarding

• Alert Categories

• Manage MIBs

• Manage Traps

Alert Logs

You can view alerts from Alerts Logs . The Alert Logs allow you to view all alerts filtered by the active view filter.

The criteria for matching the alerts in the view filter include:

• Alert severity. See

Severity

.

• Alert category or source. See

Category and Sources Association

.

• Alert device or device group source. See

Device Association .

Alert date, time, or day of week. See Date and Time Range .

• Alert acknowledged flag. See

Acknowledgement

.

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Related links

Configuring alert log settings

Configuring alert actions

Setting up email notifications

Creating a custom script

Alert Logs Fields

Alert Log Settings

Severity

Predefined Alert View Filters

The following table lists the predefined alert view filters.

Table 186. Predefined Alert View Filters

Field

All Alerts

Critical Alerts

Info Alerts

Normal Alerts

Unknown Alerts

Warning Alerts

Description

Select to view all the alerts.

Select to view all the systems that are critical.

Select to view informational alerts.

Select to view normal alerts.

Select to view alerts that OpenManage Essentials cannot categorize.

Select to view all the warnings.

Select Continuous Updates to enable the user interface to update automatically when new alerts are received.

Alert Logs Fields

Table 187. Alert Logs Fields

Field

Severity

Acknowledged

Time

Device

Details

Category

Source

Description

The alert severity

Whether the alert has been acknowledged or not by the user.

The date and time the alert was generated.

The device which generated the alert.

The message contained in the alert.

The categorization of the alert.

The name of the alert source definition.

Group By Column

To group by in All Alerts , drag the All Alert column that you want to group by and drop it in Drag a column header and drop it here to group by that column .

For example, In All Alerts , if you want to group by severity, select Severity and drag and drop it in the Drag a column header and drop it here to group by that column bar.

The alerts are displayed by severity.

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Alert Details

Table 188. Alert Details

Field

Severity

Acknowledged

Recommended Resolution

Device

Time

Category

Source

Description

SNMP Enterprise OID

SNMP Generic Trap OID

SNMP Specific Trap OID

Description

The alert severity.

Whether the alert has been acknowledged or not by the user.

Click to view the recommended resolution for the issue that resulted in the alert.

NOTE: The recommended resolution is available only for alerts received from either OMSA installed on the server or the iDRAC of the server. Alerts received from OMSA include the recommended resolution only if the

Enhanced Message Format option is enabled in OMSA.

The device which generated the alert.

The date and time the alert was generated.

The categorization of the alert.

The name of the alert source definition.

The message contained in the alert.

Provides the enterprise OID (SNMP OID prefix) of the management information base (MIB) file that defines the event source that you want to monitor.

Provides the generic trap ID of the SNMP trap that you want to monitor from the desired event source. See the Dell

OpenManage Server Administrator SNMP Reference Guide at dell.com/OpenManageManuals for more information on SNMP traps.

Provides the specific trap ID of the SNMP trap that you want to monitor from the desired event source. See the Dell

OpenManage Server Administrator SNMP Reference Guide at dell.com/OpenManageManuals for more information on SNMP traps.

Alert Log Settings

Configure settings which control the size, messaging, and purge settings of the Alert Logs.

Table 189. Alert Log Settings

Field

Maximum size of Alert Logs

Log a warning when the Alert Log size reaches

When the Alert Logs reach the Maximum size, purge

Description

Determines the maximum number of alerts the alert logs can have before purging occurs.

A warning alert is sent to the application log when this size is reached.

Purges the specified number of alerts when the maximum size is reached.

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Field

Save Purged Alerts

Purged Alerts Location

Description

If selected, the specified number of alerts are purged and saved in a .csv file.

Specifies the location where the purged alerts are saved as a .csv file.

Alert View Filters

NOTE: You can receive alert notifications from OpenManage Essentials on your Android or iOS device by installing and

setting up the OpenManage Mobile application. For more information, see OpenManage Mobile Settings

and the

Dell

OpenManage Mobile User’s Guide

at dell.com/OpenManageManuals.

Alert Filter Name

In OpenManage Essentials, you use alert filters that are associated with alert actions to implement alerting capabilities. For example:

• You can create alert action associations to trigger actions, such as sending e-mails, when an alert condition is met.

• You can create ignore, exclude, or both associations to ignore SNMP traps and CIM indications when they are received. You use these associations to suppress alert floods.

• You can create alert view filters to customize the Alert Logs view.

For more information about creating alert action associations, see

Managing Alerts .

Use this window to perform the following tasks:

• Create new alert action associations, ignore/exclude filters, and alert view associations.

• View summary information for alert action associations, ignore/exclude associations, and alert view filters.

• Edit, delete, rename, and copy alert action associations, ignore/exclude associations, and alert view filters.

Severity

This page provides a list of alert severity.

Table 190. Severity

Field

Name

Enabled

Severity

All

Unknown

Info

Normal

Warning

Critical

Description

Name of the item (applicable only for ignore action and view filter).

Select to enable the alert action (applicable only for ignore action).

The available alert types.

Select to include all types of alerts.

Select to include unknown alerts.

Select to include informational alerts.

Select to include normal alerts.

Select to include warning alerts.

Select to include critical alerts.

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Acknowledgement

Table 191. Acknowledgement

Field

Limit alerts based on the acknowledge flag

Match only acknowledged alerts

Match only unacknowledged alerts

Description

Select to configure the alert view filter to display alerts based on whether the alerts have been acknowledged or not. This option is disabled by default.

Select to display acknowledged alerts.

Select to display unacknowledged alerts.

Summary — Alert View Filter

The Summary page is shown on the final page of the Alert View Filter wizard or when clicking the View Summary right-click option in the tree.

Table 192. Alert View Filter

Field

Name

Type

Description

Associated Severity

Associated Alert Categories

Associated Alert Sources

Associated Device Groups

Associated Devices

Associated Date Range

Associated Time Range

Associated Days

Associate Acknowledge

Description

The name of the alert action.

The alert action type — App Launch, Email, Ignore, Trap, and

Forward.

The description of the alert action.

The alert severity criteria used when matching alerts.

The alert category criteria used when matching alerts.

The alert source criteria used when matching alerts.

The alert source device group criteria used when matching alerts.

The alert source device criteria used when matching alerts.

The alert date range criteria used when matching alerts.

The alert time range criteria used when matching alerts.

The alert days criteria used when matching alerts.

If enabled, uses the alert acknowledged flag when matching alerts.

Alert Actions

Alert actions are triggered when an incoming alert matches the specific criteria defined in the alert action. The criteria for matching the alert include:

• Alert severity. See

Severity Association

.

• Alert category or source. See

Category and Sources Association

.

• Alert device or device group source. See

Device Association .

Alert date, time, or day of week. See Date and Time Range .

There are four types of alert actions:

• Alert Application Launch Action — Launch a script or batch file when the alert action criteria is matched.

• Alert Email Action — Send an e-mail when the alert action criteria is matched.

• Alert Ignore Action — Ignore the alert when the alert action criteria is matched.

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• Alert Trap Forward Action — Forward the SNMP Trap to another management console when the alert action criteria is matched.

By default, new alert actions are enabled. If you want to turn off the alert action without deleting it, you can disable it either through the right-click menu or the edit wizard for the alert action.

Several common alert action use cases are pre-installed in the disabled state to illustrate common usage. When using these preinstalled actions, it is recommended to clone the example to a new action specific to your needs. Make sure to enable and test the new action during this process.

Name and Description

Table 193. Name and Description

Field

Name

Description

Enabled

Description

The name of the alert action.

The description of the e-mail action.

Select to activate the alert action.

Severity Association

Table 194. Severity Association

Field

Severity

All

Unknown

Info

Normal

Warning

Critical

Description

The available alert types.

Select to include all types of alerts.

Select to include unknown alerts.

Select to include informational alerts.

Select to include normal alerts.

Select to include warning alerts.

Select to include critical alerts.

Application Launch Configuration

Use this window to configure the application that you want to launch and to test the launch.

NOTE: Alert actions are run when a matching alert is received so the alert application launch action is a script or batch file that does not require user interaction.

Table 195. Application Launch Configuration

Field

Executable Name

Arguments

Description

Specifies the fully qualified path name and file name of the executable file that launches the application program.

Specifies or edits any required or desired command line parameters to be used in launching the application program. You can use the following variable substitutions to specify information in the Arguments field:

• $n = Device

• $ip = Device IP

• $m = Message

• $d = Date

• $t = Time

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Field

Test Action

Description

• $sev = Severity

• $st = Service Tag

• $r = Recommended Resolution

• $e = Enterprise OID

• $sp = Specific trap ID

• $g = Generic trap ID

• $cn = Alert Category Name

• $sn = Alert Source Name

• $pkn = Package Name

• $at = Asset Tag

• $loc = Device Location

• $mod = Model Name

Executable file : If you have an executable file (for example, createTroubleTicket.exe), to create a trouble ticket with parameters –arg1, -arg2, and so on; configure the alert application launch as follows:

• Executable Name (with the full path): C:\temp

\createTroubleTicket.exe

• Argument: -arg1 –arg2

When the alert action is triggered, it runs the command C:\temp

\createTroubleTicket.exe –arg1 -arg2 to perform the associated application launch alert action.

Batch file : If you have a batch file (for example, createTroubleTicket.bat), to create a trouble ticket with parameters –arg1, -arg2, and so on, configure the alert application launch as follows:

• Executable Name (with the full path): C:\temp

\createTroubleTicket.bat

• Argument: -arg1 –arg2

When the alert action is triggered, it runs the command C:\temp

\createTroubleTicket.bat –arg1 -arg2 to perform the associated application launch alert action.

VB script : When configuring vb script files as an alert action, provide the executable and arguments as follows. For example, if you have a script (createTroubleTicket.vbs), to create a trouble ticket that contains one parameter arg1, configure the application launch as follows:

• Executable Name: cscript.exe or C:\Windows

\System32\cscript.exe (full path)

• Argument: C:\temp\createTroubleTicket.vbs arg1

When the alert action is triggered, it runs the command cscript.exe C:\temp\ createTroubleTicket.vbs arg1 to perform the associated application launch alert action.

NOTE: If an alert action is not working, ensure that you have entered complete command from the command prompt.

See the sample alert action under Application Launch alert action for more information.

Allows you to test the application launch.

261

Field Description

NOTE: Alert actions are run when a matching alert is received; so the alert application launch action is a script or batch file that does not require user interaction.

E-Mail Configuration

You can configure Essentials so that you receive e-mail each time the alert associations for your devices meet specific alert criteria.

For example, you may want to receive an e-mail message for all warning and critical alerts.

Use this window to specify the parameters for configuring the e-mail alert action.

Table 196. E-Mail Configuration

Field

To

From

Subject

Message

Email Settings

Test Action

Description

Specifies a valid e-mail address served by the company's SMTP server of the person who is to receive the e-mail.

Specifies the originating e-mail address.

Specify the e-mail subject using text or the available alert tokens.

Specify the e-mail message using text or the available alert tokens.

Select to provide the SMTP server name or IP address.

Allows you to test the e-mail action.

NOTE: After sending the test e-mail, verify that the email was received successfully and has the expected content.

NOTE: Alert tokens are substituted at the time the alert action occurs. They are not substituted for a test action.

NOTE: Certain paging vendors support alphanumeric paging through e-mail. OpenManage Essentials supports paging through the e-mail option.

Trap Forwarding

Simple Network Management Protocol (SNMP) traps are generated in response to changes in the status of sensors and other monitored parameters on a managed device. To correctly forward these traps, you must configure an SNMP trap destination, defined either by IP address or host name. For information about forwarding SNMPv1 and SNMP v2 traps in both the original format

and OMEssentials format, see Forwarding Alerts Use Case Scenarios

.

For example, you may want to use trap forwarding if you are in a multi-tiered enterprise environment using OpenManage Essentials to create associations and forward traps to the enterprise manager.

If the trap is being processed locally and then forwarded to the destination or it is just forwarded to the destination.

Use this window to specify the parameters for configuring trap forwarding.

Table 197. Trap Forwarding

Field

Destination

Community

Forward Trap in Original Format

Description

Provide the IP address or host name for the system that is hosting the enterprise management application.

Provide the SNMP community to which the destination IP address or host name belongs.

Select this check box to forward the trap in the same format received by OpenManage Essentials.

262

Field

Test Action

Description

Forwards a test trap to the specified destination using the specified community string.

SNMP V3 Configuration

The following table describes the fields displayed in the SNMP V3 Configuration .

Table 198. SNMP V3 Configuration

Field

Agent IP Address

Engine ID

Username

Authentication Protocol

Authentication Password

Encryption Protocol

Encryption Password

Refresh

Add New

Import

Export

Save

Delete

Description

Provide the SNMP agent IP address.

Provide the unique engine ID of the SNMP agent.

Provide the user name required to execute the task on the device.

Select the authentication protocol for the discovery of the devices. The available options are MD5, SHA1, and none. The device must be configured using the same authentication protocol for the discovery to be successful. If the authentication protocol is selected to be none, then the encryption option is also disabled.

Provide the authentication password.

Select the encryption protocol for the discovery of the devices.

The available options are AES, DES, and none. The device must be configured using the same encryption protocol for the discovery to be successful.

Provide the encryption password.

Click to refresh the SNMP V3 Configuration page to display the added SNMP V3 traps.

Click to configure the SNMP V3 traps manually.

Click to import the .csv file containing the SNMP V3 trap credentials.

Click to export the SNMP V3 trap credentials to a .csv file.

Click to save the SNMP V3 traps after importing the credentials from a .csv file or by providing the credentials manually.

Click to delete the selected SNMP V3 traps from the list.

SNMP V3 Configuration Wizard

Table 199. SNMP V3 Configuration Wizard

Field

Agent IP Address

Engine ID

Username

Authentication Protocol

Description

Provide the SNMP agent IP address.

Provide the unique engine ID of the SNMP agent.

Provide the user name required to execute the task on the device.

Select the authentication protocol for the discovery of the devices. The available options are MD5, SHA1, and none. The device must be configured using the same authentication protocol for the discovery to be successful. If the authentication protocol is selected to be none, then the encryption option is also disabled.

263

Field

Authentication Password

Encryption Protocol

Encryption Password

Description

Provide the authentication password.

Select the encryption protocol for the discovery of the devices.

The available options are AES, DES, and none. The device must be configured using the same encryption protocol for the discovery to be successful.

Provide the encryption password.

Category and Sources Association

OpenManage Essentials has many alert categories and sources that are predefined and prepopulated for management agents. Select any of the predefined alert categories or sources to associate it with the alert action or filter. For more information and the complete list of categories and alert sources, see

Alert Categories .

Device Association

You can select predefined groups (device types), custom groups, specific devices, or a device query. Device association currently only covers predefined groups.

For custom groups, create a custom group using the New Custom Group Wizard . The custom group shows up in the tree.

To use device query, select a query from the list.

Click New to create a new device query to search and assign the devices to the alert action.

Click Edit to change the query logic.

Select groups or devices from the tree, you can use the query option to create a specific criteria for the selection.

Device Query Options

Table 200. Device Query Options

Field

Select a query

New

Edit

All Devices

Clients

HA Clusters

KVM

Microsoft Virtualization Servers

Modular Systems

Network Devices

OOB Unclassified Devices

Power Devices

Printers

RAC

Servers

Storage Devices

Description

Select a query from the drop-down list.

Add a new query.

Edit an existing query.

Select to include all the Devices that is managed in

OpenManage Essentials.

Select to include client devices, such as desktops, portables, and workstations.

Select to include High Availability server clusters.

Select to include keyboard video mouse devices.

Select to include Microsoft Virtualization Servers.

Select to include Modular Systems.

Select to include Network Devices.

Select to include out of band Unclassified Devices like Lifecycle

Controller enabled devices.

Select to include PDUs and UPS.

Select to include Printers.

Select to include devices with Remote Access controllers.

Select to include Dell servers.

Select to include storage devices.

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Field

Unknown

VMware ESX Servers

Date and Time Range

Table 201. Date and Time Range

Field

Limit Date Range

Limit Time Range

Limit Days

Description

Select to include unknown devices.

Select to include VMware ESX servers.

Description

Specifies a specific date range to match alerts.

Specifies a specific time range to match alerts.

Select to specify the days on which to enable the alert association. If you do not enable this option, the association is applied continuously within the time frame that you specify.

Each of these fields are exclusive of the other, so selecting date

8/1/11- 10/1/11, 1am to 4 AM, Friday, will match alerts on only

Fridays from 1-4 AM only within that date range.

NOTE: It is possible to input a date range and days selection that will never produce a result. For example,

9/1/11 and Monday — since 9/1/11 was a Thursday, it will never match.

If none of these are checked, it means that the alert selection will have no date/time filter.

Alert Action — Duplicate Alert Correlation

Table 202. Duplicate Alert Correlation

Field

Yes. Only duplicate alerts that match this filter will be executed.

Ignore duplicate alerts that are received during the interval (1 second - 24 hours).

No

Description

Enabling this option deletes duplicate alerts (with the same ID and from the same device) received within the specified overabundance of alerts to the console.

interval. Use this option to prevent a device from sending an

Select this option and set the required time interval to ignore duplicate alerts. This option can be used to ignore alerts for maximum of 24 hours.

Select this option if you do not want duplicate alerts to run at increased duration.

Summary — Alert Action Details

View and edit selections.

The alert action details screen is shown on the final page of the alert action wizards or when clicking any alert action in the tree.

The alert action will have a subset of the following properties, depending on alert action type and filter criteria chosen (this probably should be a table):

Table 203. Summary — Alert Action Details

Field

Name

Action Enabled

Description

The name of the alert action.

Specifies if the alert action is enabled or disabled.

265

Field

Type

Description

To

From

Subject

Message

Destination

Community

Executable Name

Arguments

Associated Severity

Associated Alert Categories

Associated Alert Sources

Associated Device Groups

Associated Devices

Associated Date Range

Associated Time Range

Associated Days

Minimum Repeat Time

Description

The alert action type — App Launch, Email, Ignore, and

Trap Forward.

The description of the alert action.

The e-mail addresses to which the e-mail is sent.

The e-mail address from whom the e-mail originates.

The subject of the e-mail which may include alert tokens.

The message of the e-mail which may include alert tokens.

The destination name or IP address used for trap forwarding.

The community string used for trap forwarding.

The name of the executable, script, or batch file to be used by the alert action.

The command line arguments used when invoking the alert action.

The alert severity criteria used when matching alerts.

The alert category criteria used when matching alerts.

The alert source criteria used when matching alerts.

The alert source device group criteria used when matching alerts.

The alert source device criteria used when matching alerts.

The alert date range criteria used when matching alerts.

The alert time range criteria used when matching alerts.

The alert days criteria used when matching alerts.

If enabled, specifies the minimum time in seconds between two of the same alerts from the same device.

Alert Categories

OpenManage Essentials has many alert categories and sources that are predefined and pre populated for management agents.

Alert categories are organizational levels of the Alert Categories tree. Alert sources specify the low level details of each alert. To monitor the alert categories and sources, apply an alert action association to the alert source or to its parent category.

This page provides a list of categories and the alerts sources within that category. Use this page to configure alerts based on categories.

Alert Categories Options

Table 204. Alert Categories Options

Field

Brocade-Switch

Compellent

Advanced Infrastructure Management

Environmental

Description

Select this category to include alerts for Brocade-Switch.

Select this category to include alerts for Compellent storage devices.

Select this category to include alerts for Advanced

Infrastructure Management.

Select this category to include alerts for temperature, fan enclosure, fan speed, thermal, and cooling.

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Field

EqualLogic Storage

FC-Switch

General Redundancy

HyperV Server iDRAC

Juniper-Switch

Keyboard-Video-Mouse (KVM)

Memory

Network

Other

PDU

Physical Disk

Power

Power Center

Printers

Processor

Removable Flash Media

Security

Storage Enclosure

Storage Peripheral

Storage Software

System Events

Tape

Test Events

Unknown

UPS

Virtual Disk

VMware ESX Server

Edit Trap Definitions

Table 205. Edit Trap Definitions

Field

Trap Name or Enterprise OID

Search

Event Category

Description

Select this category to include alerts for EqualLogic storage.

Select this category to include alerts for Fibre Channel switches.

Select this category to include alerts for General Redundancy.

Select this category to include alerts for HyperV Server.

Select this category to include alerts for iDRAC.

Select this category to include alerts for Juniper switches.

Select this category to include alerts for KVMs.

Select this category to include alerts for memory.

Select this category to include alerts related to Dell Networking switches.

Select this category to include alerts for other devices.

Select this category to include alerts for PDUs.

Select this category to include alerts for physical disks.

Select this category to include alerts for power.

Select this category to include alerts for power center.

Select this category to include alerts for printers.

Select this category to include alerts for processor.

Select this category to include alerts for removable flash media.

Select this category to include alerts for security.

Select this category to include alerts for storage enclosures.

Select this category to include alerts for storage peripherals.

Select this category to include alerts for storage software.

Select this category to include alerts for system events.

Select this category to include alerts for tape drives.

Select this category to include alerts for test events.

Select this category to include unknown alerts related statuses.

Select this category to include alerts for UPS.

Select this category to include alerts for virtual disks.

Select this category to include alerts for VMware ESX servers.

Description

Field to provide the trap name or enterprise OID of the trap you want to edit.

Click to search the OpenManage Essentials database for the trap name or enterprise OID that you provided.

Click to display the event categories defined in the

OpenManage Essentials database. You can select a category to

267

Field Description display all the traps defined for that category in the Edit Trap(s) grid. You can also navigate and select a particular trap from the category.

Edit Traps

Name

Category Name

Severity

Format String

Enterprise OID

Description

Generic Trap ID

Specific Trap ID

Save

Displays the trap name.

Displays the category name of the trap.

Displays the severity of the trap.

Displays the message string that is displayed in the

OpenManage Essentials alert logs.

Displays the enterprise OID (SNMP OID prefix) of the event source that you want to monitor.

Displays the trap description.

Displays the generic trap ID of the SNMP trap that you want to monitor from the required event source.

Displays the specific trap ID of the SNMP trap that you want to monitor from the required event source.

Click to save the changes to the OpenManage Essentials database.

Alert Source

Each Alert Category contains alert sources. Click an alert category to view alert sources. Expand a category to view the list of alert sources, and select an alert source.

Table 206. Alert Source

Field

Name

Type

Catalog

Severity

Format string

Description

The name of the new alert source, for example, myFanAlert.

The protocol information.

Provides the catalog information.

Specifies the severity assigned to the alert that is triggered if the alert source generates the specified SNMP trap.

Provides the message string that appears in the Alert Logs if the alert source generates an alert of sufficient severity to trigger the alert. You can use formatting commands to specify parts of the message string. For SNMP, the valid formatting commands are:

$n = system name

$d = date

$t = time

$s = severity

$e = enterprise object identifier (OID)

$sp = specific trap OID

$g = generic trap OID

$1 - $# = varbind values

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Field

SNMP Enterprise OID

SNMP Generic Trap OID

SNMP Specific Trap OID

Description

Provides the enterprise OID (SNMP OID prefix) of the management information base (MIB) file that defines the event source that you want to monitor.

Provides the generic trap ID of the SNMP trap that you want to monitor from the desired event source. See the Dell

OpenManage Server Administrator SNMP Reference Guide at dell.com/OpenManageManuals for more information on

SNMP traps.

Provides the specific trap ID of the SNMP trap that you want to monitor from the desired event source. See the Dell

OpenManage Server Administrator SNMP Reference Guide at dell.com/OpenManageManuals for more information on

SNMP traps.

Manage MIBs

Manage MIBs Pane

The Manage MIBs pane consists of:

• Import MIB view — To import the MIB file. See

Importing the MIB File .

• Remove MIB

view — To remove the MIB file from the OpenManage Essentials database. See Removing the MIB File from

OpenManage Essentials .

Manage Traps Pane

The Manage Traps pane consists of:

• Custom Trap Definitions

view — To add trap definitions to OpenManage Essentials database. See Adding Traps

.

• Reset Built-in Trap Definitions

view — To reset a pre-defined trap that you edited. See Reverting Traps .

Import MIB

Table 207. Import MIB

Field

Select files for upload

Select the MIB File

Browse

Event Details

Category Name

Description

Displays the MIB files that you have selected for upload.

Displays the path of the file selected for parsing.

Click to navigate to the file location.

Severity

Apply the selected event category to all traps

Apply the selected severity to all traps

Select to display the event category names defined in

OpenManage Essentials and the category name of the parsed

MIB.

Select to display the severity defined in OpenManage Essentials.

Select to change the category name of all the traps.

NOTE: If you do not select the check box, you have to manually select the traps and select the category name from the drop-down list.

Select this check box to change the severity of all the traps.

269

Field Description

NOTE: If you do not select the check box, you have to manually select the traps and select the severity from the drop-down list.

Traps Available for Import

Name

Category Name

Severity

Format String

Enterprise OID

Description

Generic Trap ID

Specific Trap ID

Displays the trap name from the MIB file.

Displays the category name of the trap.

Displays the severity of the trap. You can modify the severity of the trap to:

• Unknown

• Info

• Normal

• Warning

• Critical

By Value. See Severity Configuration By Value

.

Displays the trap description.

Displays the enterprise OID (SNMP OID prefix) of the MIB file that defines the event source that you want to monitor.

Displays the description of the trap.

Displays the generic trap ID of the SNMP trap that you want to monitor from the required event source.

Displays the specific trap ID of the SNMP trap that you want to monitor from the required event source.

Click to revert the severity of all the traps to the default values.

Click to import traps to the OpenManage Essentials database.

Reset All

Import Traps

Severity Configuration by Value

The Severity Configuration By Value window enables you to specify the severity of the alert based on the value of one or more variable bindings associated with the trap.

Table 208. Severity Configuration by Value

Field

Trap Variable

Severity

Object ID

Object Value

Add New

Select the Variable

OK

Reset

Description

Displays the trap variable index.

Displays the severity assigned for each object value or object ID.

Displays the numerical value based on the trap variable index.

Displays the string value based on the trap variable index.

Click to add the severity configuration.

Select the trap variable that you want to update.

Click to save the changes.

Click to revert the severity of the trap to the default values.

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Remove MIB

Table 209. Remove MIB

Field

Imported MIB(s)

Remove MIB

Description

Displays the list of MIBs that are imported in the OpenManage

Essentials database.

Click to remove the imported MIBs from the OpenManage

Essentials database.

Troubleshooting MIB Import

Issue : The MIB Import displays the following error message: Dependent MIB files need to be imported. Please import: RFC1155-SMI to the Mib Repository before continuing to import this Mib .

Cause : An MIB file may be dependent on another MIB file. While parsing a source MIB file, all the files referred by the source MIB file must be present in the reference directory or the MIB repository. The error message is displayed because the referred MIB file is missing from the reference directory.

Resolution : To resolve this issue:

• Ensure that you have administrator privileges in OpenManage Essentials. You must launch OpenManage Essentials at least once before importing the MIB file.

• Retrieve the missing MIB file and add the file to the reference directory. If there are multiple dependencies of the parent MIB on more than one file, import all the required MIB files, and then parse the parent MIB file.

NOTE: The above resolution also applies for an invalid MIB file.

Issue : Unable to parse the MIB file.

Resolution : Check the logs to see if there are any MIB compiler issues. If there are no compiler issues, compile the MIB using a standard MIB compiler and verify whether the MIB is properly defined.

Issue : Unable to import the parsed trap definitions into OpenManage Essentials after parsing the MIB file.

Resolution : See the Readme at C:\Program Files (x86)\Dell\MIBImport for the list of MIB files that cannot be imported into

OpenManage Essentials.

Manage Traps

Custom Trap Definitions

Table 210. Custom Trap Definitions

Field

Add Trap

Category Name

Description

Unknown Traps

Description

Trap Name

Generic ID

To select the event category names defined in OpenManage

Essentials or to provide a new category name.

Click to display the unknown traps received in OpenManage

Essentials.

To provide the trap description.

To provide or edit the trap name.

To provide or edit the generic trap ID of the SNMP trap that you want to monitor from the required event source.

271

Field

Enterprise OID

Specific ID

Format String

Severity

Add Trap

Delete User-Defined Traps

Name

Category Name

Severity

Enterprise OID

Description

Format String

Generic Trap ID

Specific Trap ID

Delete Trap

Reset Built-in Trap Definitions

Table 211. Reset Built-in Trap Definitions

Field

Edited Traps

Name

Category Name

Severity

Enterprise OID

272

Description

To provide or edit the enterprise OID (SNMP OID prefix) of the event source that you want to monitor.

To provide the specific trap ID of the SNMP trap that you want to monitor from the required event source.

To provide or edit the message string that is displayed in the

OpenManage Essentials alert logs.

Displays the severity of the trap. You can modify the severity of the trap to:

• Unknown

• Info

• Normal

• Warning

• Critical

By Varbind Value. See Severity Configuration By Value

.

Click to add the trap definition to the User-defined Trap(s) grid.

Displays the trap name.

Displays the category name of the trap.

Displays the severity of the trap.

Displays the enterprise OID (SNMP OID prefix) of the event source that you want to monitor.

Displays the trap description

Displays the message string that is displayed in the

OpenManage Essentials alert logs.

Displays the generic trap ID of the SNMP trap that you want to monitor from the required event source.

Displays the specific trap ID of the SNMP trap that you want to monitor from the required event source.

Click to delete the selected traps.

Description

Displays the trap name.

Displays the category name of the trap.

Displays the severity of the trap.

Displays the enterprise OID (SNMP OID prefix) of the event source that you want to monitor.

Field

Format String

Description

Generic Trap ID

Specific Trap ID

Revert Traps

Description

Displays the message string that is displayed in the

OpenManage Essentials alert logs.

Displays the trap description

Displays the generic trap ID of the SNMP trap that you want to monitor from the required event source.

Displays the specific trap ID of the SNMP trap that you want to monitor from the required event source.

Click to revert the state of the selected traps to the original state in the OpenManage Essentials database.

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