Chapter 2 - The My Home Module My Requests
Escalating Denied Requests
If one of your requests is denied, and you would like your manager to reconsider, you can escalate the request:
1
Click the
Escalate
icon ( )in the
Actions
column of the
My Requests
tab.
A Request Status Change window opens.
2
Enter an explanation why you are escalating this request in the
Add Comment
area.
3
Click
Continue
to send the escalated request to your manager.
The escalated request’s status changes from denied to escalated, as shown by the change in the icon in the
Status
column.
Viewing Request Notifications
Your administrators and schedulers can specify certain conditions that will cause
Workforce Management to send you an alert about such things as changes in your scheduled activities, changes in the status of a request you submitted for time off, or shift swapping, or, if your license includes it, optional shift bidding.
These alerts can take the form either of pop-up messages appearing on your workstation, or an email.
In the case of emails sent to you about about your shift requests, the email includes a link that allows you to view the request, as shown in the following graphic:
My Time Off Calendar
If your license includes Time Off Management, you can use this page to view personal
Time Off information in Calendar View.
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Chapter 2 - The My Home Module My Requests
To change the calendar being displayed:
1
Go to the Content Title area where there is a drop-down menu for the month and year. Select the desired month or year; the page refreshes with the selected month and year as the starting calendar.
The previous and next month can be chosen through the left and right arrow beside the month and year drop-down menu.
This page supports two viewing modes: z
Year at a glance
2 months
z
The 2-months mode displays two calendars that contain more detail, such as Hours available, scheduled time off, and hours pending.
In addition, the 2-month mode has two possible display views:
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