Updating Firmware. Dell Chassis Management Controller Version 5.20 for PowerEdge M1000E
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Updating Firmware
You can update firmware for the following:
• CMC - active and standby
• iKVM
• IOMs
You can update firmware for the following server components:
• iDRAC - iDRACs earlier than iDRAC6 must be updated using the recovery interface. iDRAC6 firmware can also be updated with the recovery interface, but is deprecated for iDRAC6 and future versions.
• BIOS
• Unified Server Configurator
• 32-Bit Diagnostics
• OS-Drivers Pack
• Network Interface Controllers
• RAID Controllers
Related links
Viewing Currently Installed Firmware Versions
Updating Server Component Firmware
Recovering iDRAC Firmware Using CMC
Updating IOM Infrastructure Device Firmware
Downloading CMC Firmware
Before beginning the firmware update, download the latest firmware version from support.dell.com, and save it to your local system.
The following software components are included with the CMC firmware package:
• Compiled CMC firmware code and data
• Web interface, JPEG, and other user interface data files
• Default configuration files
Alternatively, use the Dell Repository Manager (DRM) to check for the latest available firmware updates. The Dell Repository
Manager (DRM) ensures that the Dell systems are up-to-date with the latest BIOS, driver, firmware, and software. You can search for the latest updates available from the Support site (support.dell.com) for supported platforms based on Brand and Model or a
Service Tag. You can download the updates or build a repository from the search results. For more information on using the DRM to search for latest firmware updates, see Using Dell Repository Manager to Search for the Latest Updates on the Dell Support Site on the Dell Tech Center. For information on saving the inventory file that DRM uses as input to create the repositories, see Saving
Chassis Inventory Report Using CMC Web Interface
Saving Chassis Inventory Report Using CMC Web Interface
. It is recommended to update the firmware for a M1000e chassis in the following order:
• Blade components firmware
• CMC firmware
For more information on the update sequence for M1000e chassis, see the CMC Firmware 5.0 Release Notes on support site.
Signed CMC Firmware Image
For M1000e CMC version 5.0 and later, the firmware includes a signature. The CMC firmware performs a signature verification step to ensure the authenticity of the uploaded firmware. The firmware update process is successful only if the firmware image is authenticated by CMC to be a valid image from the service provider and has not been altered. The firmware update process is stopped if CMC cannot verify the signature of the uploaded firmware image. A warning event is then logged and an appropriate error message is displayed.
Signature verification can be performed on firmware versions 3.1 and later. For firmware downgrade to M1000e CMC versions earlier than 3.1, first update the firmware to a M1000e CMC version that is greater than or equal to 3.1 but less than 5.0. After this update, firmware downgrade to earlier, unsigned M1000e CMC versions can be performed. CMC versions 5.0 and above carry the signature as part of the released image and also carry the signature files of CMC versions 3.10, 3.20, 3.21, 4.0, 4.10, 4.11, 4.30, 4.31,
4.45, and 4.5 only. Therefore, CMC firmware update is supported only for these firmware versions. For any version other than these, first update to any of these versions, and then update to the required version.
Viewing Currently Installed Firmware Versions
You can view the currently installed firmware versions using the CMC Web interface or RACADM.
Viewing Currently Installed Firmware Versions Using CMC Web Interface
In the CMC Web interface, go to any of the following pages to view the current firmware versions:
• Chassis Overview → Update
• Chassis Overview → Chassis Controller → Update
• Chassis Overview → Server Overview → Update
• Chassis Overview → I/O Module Overview → Update
• Chassis Overview → iKVM → Update
The Firmware Update page displays the current version of the firmware for each listed component and allows you to update the firmware to the latest revision.
If the chassis contains an earlier generation server whose iDRAC is in recovery mode or if CMC detects that iDRAC has corrupted firmware, then the earlier generation iDRAC is also listed on the Firmware Update page.
Viewing Currently Installed Firmware Versions Using RACADM
To view the currently installed firmware versions using RACADM, use the getkvminfo subcommand. For more information, see the
Chassis Management Controller for Dell PowerEdge M1000e RACADM Command Line Reference Guide.
Updating CMC Firmware
You can update CMC firmware using Web interface or RACADM. The firmware update, by default, retains the current CMC settings. During the update process, you can reset CMC configuration settings back to the factory default settings.
NOTE: To update firmware on CMC, you must have Chassis Configuration Administrator privilege.
If a Web user interface session is used to update system component firmware, the Idle Timeout setting must be set high enough to accommodate the file transfer time. In some cases, the firmware file transfer time may be as high as 30 minutes. To set the Idle
Timeout value, see Configuring Services
.
During updates of CMC firmware, it is normal for some or all of the fan units in the chassis to spin at 100%.
If you have redundant CMCs installed in the chassis, it is recommended to update both the CMCs to the same firmware version at the same time with a single operation. If CMCs have different firmware and a failover occurs, unexpected results may occur.
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NOTE: CMC firmware update or roll back is supported only for the firmware versions 3.10, 3.20, 3.21, 4.0, 4.10, 4.11,
4.30, 4.31, 4.45, 4.5, 5.0, and later. For any version other than these, first update to any of these versions, and then update to the required version.
The Active CMC resets and becomes temporarily unavailable after the firmware has been uploaded successfully. If a standby CMC is present, the standby and active roles swap. The standby CMC becomes the active CMC. If an update is applied only to the active
CMC, after the reset is complete, the active CMC does not run the updated image, only the standby CMC has that image. In general, it is highly recommended to maintain identical firmware versions for the active and standby CMCs.
When the standby CMC has been updated, swap the CMCs’ roles so that the newly updated CMC becomes the active CMC and
CMC with the older firmware becomes the standby. See the cmcchangeover command section in the Chassis Management
Controller for Dell PowerEdge M1000e RACADM Command Line Reference Guide.
information about swapping roles. This allows you to verify that the update has succeeded and that the new firmware is working properly, before you update the firmware in the second CMC. When both CMCs are updated, you can use the cmcchangeover command to restore the CMCs to their previous roles. CMC Firmware revision 2.x updates both the primary CMC and the redundant CMC without using the cmcchangeover command.
To avoid disconnecting other users during a reset, notify authorized users who may log in to CMC and check for active sessions in the Sessions page. To open the Sessions page, select Chassis in the tree, click the Network tab, and then click the Sessions subtab.
When transferring files to and from CMC, the file transfer icon spins during the transfer. If your icon is animated, make sure that
If you experience problems downloading files from CMC using Internet Explorer, enable the Do not save encrypted pages to disk
option. For instructions, see Downloading Files From CMC With Internet Explorer .
Related links
Viewing Currently Installed Firmware Versions
Updating CMC Firmware Using Web Interface
To update the CMC firmware using the CMC Web interface:
1.
Go to any of the following pages:
• Chassis Overview → Update
• Chassis Overview → Chassis Controller → Update
• Chassis Overview → I/O Module Overview → Update
• Chassis Overview → iKVM → Update
The Firmware Update page is displayed.
2.
In the CMC Firmware section, select the check box(s) in the Update Targets column for the CMC or CMCs (if standby CMC is present) you want to update the firmware and click Apply CMC Update.
3.
In the Firmware Image field, enter the path to the firmware image file on the management station or shared network, or click
Browse to navigate to the file location. The default CMC firmware image name is firmimg.cmc.
4.
Click Begin Firmware Update and then click Yes to continue. The Firmware Update Progress section provides firmware update status information. A status indicator displays on the page while the image file uploads. File transfer time varies based on connection speed. When the internal update process begins, the page automatically refreshes and the Firmware update timer is displayed.
NOTE: In a chassis supported by DC PSUs, an error message is displayed if you attempt to update the firmware with a version that is not supported by DC PSUs.
5.
Additional instructions:
• Do not click the Refresh icon or navigate to another page during the file transfer.
• To cancel the process, click Cancel File Transfer and Update. This option is available only during file transfer.
• The Update State field displays the firmware update status.
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NOTE: The update may take several minutes for CMC.
6.
For a standby CMC, when the update is complete the Update State field displays Done. For an active CMC, during the final phases of the firmware update process, the browser session and connection with CMC is lost temporarily as the active CMC is taken offline. You must log in again after a few minutes, when the active CMC has rebooted. After CMC resets, the new firmware is displayed on the Firmware Update page.
NOTE: After the firmware update, clear the Web browser cache. For instructions on how to clear the browser cache, see your Web browser’s online help.
Updating CMC firmware using RACADM
To update CMC firmware using RACADM, use the fwupdate subcommand. For more information, see Chassis Management
Controller for Dell PowerEdge M1000e RACADM Command Line Reference Guide.
NOTE: Run the firmware update command through only one remote racadm session at a time.
Updating iKVM Firmware
The iKVM resets and becomes temporarily unavailable after the firmware is successfully uploaded.
Related links
Viewing Currently Installed Firmware Versions
Updating iKVM Firmware Using CMC Web Interface
To update the iKVM firmware using the CMC Web interface:
1.
Go to any of the following pages:
• Chassis Overview → Update
• Chassis Overview → Chassis Controller → Update
• Chassis Overview → iKVM → Update
The Firmware Update page is displayed.
2.
In the iKVM Firmware section, select the check box in the Update Targets column for the iKVM you want to update the firmware and click Apply iKVM Update.
3.
In the Firmware Image field, enter the path to the firmware image file on the management station or shared network, or click
Browse to navigate to the file location. The default iKVM firmware image name is iKVM.bin.
4.
Click Begin Firmware Update and then click Yes to continue.
The Firmware Update Progress section provides firmware update status information. A status indicator displays on the page while the image file uploads. File transfer time varies based on connection speed. When the internal update process begins, the page automatically refreshes and the Firmware update timer is displayed.
5.
Additional instructions to follow:
• Do not click the Refresh icon or navigate to another page during the file transfer.
• To cancel the process, click Cancel File Transfer and Update. This option is available only during file transfer.
• The Update State field displays the firmware update status.
NOTE: The update may take up to two minutes for iKVM.
When the update is complete, iKVM resets and the new firmware is displayed on the Firmware Update page.
Updating iKVM Firmware Using RACADM
To update iKVM firmware using RACADM, use the fwupdate subcommand. For more information, see the Chassis Management
Controller for Dell PowerEdge M1000e RACADM Command Line Reference Guide.
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Updating IOM Infrastructure Device Firmware
By performing this update, the firmware for a component of the IOM device is updated, but not the firmware of the IOM device itself; the component is the interface circuitry between the IOM device and CMC. The update image for the component resides in the CMC file system, and the component displays as an updatable device on the CMC Web interface only if the current revision on the component and the component image on CMC do not match.
Before updating IOM infrastructure device firmware, make sure the CMC firmware is updated.
NOTE:
CMC allows IOM infrastructure device firmware (IOMINF) updates only if it detects that the IOMINF firmware is out-of-date with the image contained in CMC file system. If the IOMINF firmware is up-to-date, CMC prevents IOMINF updates. Up-to-date IOMINF devices are not listed as updatable devices.
Related links
Viewing Currently Installed Firmware Versions
Updating IOM Software Using CMC Web Interface
Updating IOM Coprocessor Using CMC Web Interface
To update the IOM Infrastructure device firmware, in the CMC Web interface:
1.
Go to Chassis Overview → I/O Module Overview → Update.
The IOM Firmware Update page is displayed.
Alternatively, go to any of the following:
• Chassis Overview → Update → IOM Coprocessor
• Chassis Overview → CMC Firmware → Apply CMC Update → IOM Coprocessor
• Chassis Overview → iKVM Firmware → Apply iKVM Update → IOM Coprocessor
The Firmware Update page is displayed, which provides a link to access the IOM Firmware Update page.
2.
In the IOM Firmware Update page, in the IOM Firmware section, select the checkbox in the Update column for the IOM you want to update the firmware and click Apply Firmware Update .
The Update Status section provides firmware update status information. A status indicator displays on the page while the image file uploads. File transfer time varies based on connection speed. When the internal update process begins, the page automatically refreshes and the Firmware update timer is displayed.
NOTE:
• Do not click the Refresh icon or navigate to another page during the file transfer.
• The file transfer timer is not displayed when updating IOMINF firmware.
• If the IOM Coprocessor has the latest firmware version, the check box is not displayed in the Update column.
When the update is complete, there is a brief loss of connectivity to the IOM device since it resets and the new firmware is displayed on the IOM Firmware Update page.
Updating IOM Firmware Using RACADM
To update IOM infrastructure device firmware using RACADM, use the fwupdate subcommand. For more information, see Chassis
Management Controller for Dell PowerEdge M1000e RACADM Command Line Reference Guide.
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Updating Server iDRAC Firmware Using Web Interface
To update the iDRAC firmware in the server using in the CMC Web interface:
1.
Go to any of the following pages:
• Chassis Overview → Update
• Chassis Overview → Chassis Controller → Update
• Chassis Overview → I/O Module Overview → Update
• Chassis Overview → iKVM → Update
The Firmware Update page is displayed.
You can also update server iDRAC firmware at Chassis Overview → Server Overview → Update . For more information, see
the Updating Server Component Firmware
.
2.
To update iDRAC firmware, in the iDRAC Enterprise Firmware section, select the check box in the Update Targets column for the iKVM you want to update the firmware and click Apply iDRAC Enterprise Update and go to step 4.
3.
To update iDRAC firmware, in the iDRAC Enterprise Firmware section, click the Update link for the server you want to update the firmware.
The Server Component Update page is displayed. To continue, see the
Updating Server Component Firmware
section.
4.
In the Firmware Image field, enter the path to the firmware image file on the management station or shared network, or click
Browse to navigate to the file location. The default iDRAC firmware image name is firming.imc.
5.
Click Begin Firmware Update and then click Yes to continue.
The Firmware Update Progress section provides firmware update status information. A status indicator displays on the page while the image file uploads. File transfer time varies based on connection speed. When the internal update process begins, the page automatically refreshes and the Firmware update timer is displayed.
6.
Additional instructions to follow:
• Do not click the Refresh icon or navigate to another page during the file transfer.
• To cancel the process, click Cancel File Transfer and Update. This option is available only during file transfer.
• The Update State field displays the firmware update status.
NOTE: It may take up to 10 minutes to update the iDRAC firmware.
When the update is complete, iKVM resets and the new firmware is displayed on the Firmware Update page.
Updating Server iDRAC Firmware Using RACADM
To update iDRAC firmware using RACADM, use the fwupdate subcommand. For more information, see Chassis Management
Controller for Dell PowerEdge M1000e RACADM Command Line Reference Guide for iDRAC and CMC.
Updating Server Component Firmware
The one-to-many update feature in CMC enables you to update server component firmware across multiple servers. You can update the server components using the Dell Update Packages available on the local system or on a network share. This operation is enabled by leveraging the Lifecycle Controller functionality on the server.
NOTE: To update component firmware, the CSIOR option must be enabled for servers. To enable CSIOR on:
• 11th generation servers — After restarting the server, from the CTRL-E setup, select System Services, enable CSIOR, and then save the changes.
• 12th generation servers and later— After restarting the server, from the F2 setup, select iDRAC Settings → Lifecycle
Controller, enable CSIOR and save the changes.
The Update from File method enables you to update the server component firmware using DUP files stored on a local system. You can select the individual server components to update the firmware using the required DUP files. You can update large number of components at a time by using an SD Card to store DUP file of more than 48 MB memory size.
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NOTE:
• While selecting the individual server components for update, make sure that there are no dependencies between the selected components. If not, selecting some components that have dependencies on other components for update may cause the server to stop functioning abruptly.
• Make sure to update the server components in the recommended order. If not, the process of component firmware update may become unsuccessful.. For more information about updating the server component firmware, see
Recommended Workflow for Performing Updates on PowerEdge Servers .
The Single Click all blade update or the Update from Network Share method enables you to update the server component firmware using DUP files stored on a network share. You can use the Dell Repository Manager (DRM) based update feature to access the DUP files stored on a network share and update the server components in a single operation. You can setup a custom remote repository of firmware DUPs and binary images using the Dell Repository Manager and share it on the Network Share.
NOTE: The Single Click all blade update method has the following benefits:
• Enables you to update all the components on all the blade servers with minimal clicks.
• All the updates are packaged in a directory. This avoids individual upload of each component’s firmware.
• Faster and consistent method of updating the server components.
• Enables you to maintain a standard image with the required updates versions of the server components that can be used to update multiple servers in a single operation.
• You can copy the directories of updates from the Dell Server Update Utility (SUU) download DVD or create and customize the required update versions in the Dell Repository Manager (DRM). The latest version of the Dell Repository Manager is not required to create this directory. However, DRM version 1.8 provides an option to create a repository (directory of updates) based on the M1000e inventory that was exported. For more information on saving chassis inventory report see
Saving Chassis Inventory Report Using CMC Web Interface
. For information on creating a repository using the DRM, see the Dell Repository Manager Data Center Version 1.8 User’s Guide and the Dell Repository Manager Business Client
Version 1.8 User’s Guide available at dell.com/support/manuals.
Lifecycle Controller provides module update support through iDRAC. It is recommended to update the CMC firmware before updating the server component firmware modules. After updating the CMC firmware, in the CMC Web interface, you can update the server component firmware on the Chassis Overview → Server Overview → Update → Server Component Update page. It is also recommended to select all the component modules of a server to be updated together. This enables Lifecycle Controller to use its optimized algorithms to update the firmware, reducing the number of reboots.
NOTE: iDRAC firmware must be at version 3.2 or later to support this feature.
If Lifecycle Controller service is disabled on the server, the Component/Device Firmware Inventory section displays Lifecycle
Controller may not be enabled.
Related links
Filtering Components for Firmware Updates
Lifecycle Controller Job Operations
Updating IOM Infrastructure Device Firmware
Server Component Update Sequence
In case of individual component updates, you must update the firmware versions for the server components in the following sequence:
• iDRAC
• Lifecycle Controller
• Diagnostics (optional)
• OS Driver Packs (optional)
• BIOS
• NIC
• RAID
50
• Other components
NOTE: When you update the firmware versions for all the server components at one time, the update sequence is handled by Lifecycle Controller.
Supported Firmware Versions for Server Component Update
The following section provides the supported component versions for CMC firmware update and Server Component Update.
The following table lists the supported firmware versions for server components when CMC Firmware is updated from 5.1 to 5.2 version but the server components are not updated to the next version.
NOTE: CMC firmware update from 5.1 to 5.2 version is successful with N-1 versions of iDRAC, BIOS, and Lifecycle
Controller for all the servers mentioned in the following table.
Table 10. Supported Server Component Firmware Versions for CMC Firmware Update (Version 5.1 To 5.2)
Platform Server Component
M610
M610x
M710
M910
M710HD
M420 iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC iDRAC
Lifecycle Controller
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diag
BIOS
NIC iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC
3.42_A00
1.5.5.27
5154A0
2.7.9
2.7.9
1.5.5.27
5154A0
6.0.3
7.6.15
1.45.45
1.1.5.165
4225A2
1.6.6
7.6.15
Current Component Version (N-1
Version)
3.42_A00
1.5.5.27
5154A0
6.2.3
7.6.15
3.42_A00
1.5.5.27
5154A0
6.2.3
7.6.15
3.42_A00
1.5.5.27
5154A0
6.2.3
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M520
M620
M820
M630
M830 iDRAC
Lifecycle Controller
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC iDRAC
Lifecycle Controller
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diagnostics
BIOS
1.45.45
1.1.5.165
4225A2
1.8.6
1.45.45
1.1.5.165
4225A2
1.7.6
7.6.15
1.45.45
1.1.5.165
4225A2
1.6.6
Not Applicable
Not Applicable
Not Applicable
Not Applicable
2.05.05.05
2.05.05.05
4239A16_4239.24
0.4.3
The following table lists the supported firmware versions for server components in a scenario where the existing CMC Firmware version is 5.2 and the server components are updated from N-1 version to N version.
NOTE: Server components firmware update from N-1 version to N version is successful when the CMC firmware is at version 5.0 or later, for all the 11th generation, 12th generation, and 13th generation servers mentioned in the following table.
Table 11. Supported Server Component Versions For Server Component Update to N version
Platform Server Component
M610
M610x
M710 iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC iDRAC
Lifecycle Controller
Previous Component Version
(N-1 Version)
3.42_A00
1.5.5.27
5154A0
6.2.3
7.6.15
3.42_A00
1.5.5.27
5154A0
6.2.3
7.6.15
3.42_A00
1.5.5.27
Updated Component Version
(N Version)
3.50 A00
1.6.0.73
5158A3
6.3.0
7.8.15
3.50 A00
1.6.0.73
5158A3
6.3.0
7.8.15
3.50 A00
1.6.0.73
52
M910
M710HD
M420
M520
M620
M820
M630
M830 iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC iDRAC
Lifecycle Controller
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC iDRAC
Lifecycle Controller
Diagnostics
BIOS
NIC
Diagnostics
BIOS iDRAC
Lifecycle Controller
Diagnostics
BIOS
1.45.45
1.1.5.165
4225A2
1.8.6
7.6.15
1.45.45
1.1.5.165
4225A2
1.7.6
7.6.15
1.45.45
1.1.5.165
4225A2
1.6.6
Not Applicable
Not Applicable
5154A0
6.0.3
7.6.15
1.45.45
1.1.5.165
4225A2
1.6.6
7.6.15
5154A0
6.2.3
3.42_A00
1.5.5.27
5154A0
2.7.9
3.42_A00
1.5.5.27
Not Applicable
Not Applicable
2.05.05.05
2.05.05.05
4239A16_4239.24
0.4.3
Enabling Lifecycle Controller
You can enable the Lifecycle Controller service during the server boot process:
1.50.50
1.3.0.850
4231A0
2.0.22
7.8.15
1.50.50
1.3.0.850
4231A0
2.0.19
7.8.15
1.50.50
1.3.0.850
4231A0
2.0.21
2.05.05.05
2.05.05.05
5158A3
7.0.0
7.8.15
1.50.50
1.3.0.850
4231A0
2.0.22
7.8.15
5158A3
6.3.0
3.50 A00
1.6.0.73
5158A3
2.9.0
3.50 A00
1.6.0.73
4239A16_4239.24
0.4.3
2.20.20.20
2.20.20.20
4239.32
1.2.0
53
• For iDRAC servers, on the boot console, when prompted with the message Press <CTRL-E> for Remote Access
Setup within 5 sec., press <CTRL-E>. Then, on the setup screen, enable System Services.
• For iDRAC servers, on the boot console, select F2 for System Setup. On the setup screen, select iDRAC Settings and then select System Services.
Cancelling System Services enables you to cancel all scheduled jobs that are pending and remove them from the queue.
For more information on the Lifecycle Controller and Server Component, and Device Firmware Management, see:
• Lifecycle Controller Remote Services User’s Guide.
• delltechcenter.com/page/Lifecycle+Controller.
The Server Component Update page enables you to update various firmware components on your system. To use the features and functions on this page, you must have:
• For CMC: Server Administrator privilege.
• For iDRAC: Configure iDRAC privilege and Log in to iDRAC privilege.
In case of insufficient privileges, you can only view the firmware inventory of components and devices on the server. You cannot select any components or devices for any kind of Lifecycle Controller operation on the server.
Choosing Server Component Firmware Update Type Using CMC Web Interface
To select the type of server component update type:
1.
In the system tree, go to Server Overview, and then click Update → Server Component Update.
The Server Component Update page is displayed.
2.
In the Choose Update Type section, select the required update method:
• Update from File
• Update from Network Share
Upgrading Server Component Firmware
You can update the server components firmware using the File method or the Network Share method.
You can install the next version of the firmware image for selected components or devices across one or more servers. The firmware image is available within the Lifecycle Controller for a rollback operation.
NOTE: For iDRAC and OS Driver packs firmware update, make sure the Extended Storage feature is enabled.
It is recommended to clear the job queue before initializing a server component firmware update. A list of all jobs on the server(s) is available on the Lifecycle Controller Jobs page. This page enables deletion of single or multiple jobs or purging of all jobs on the server. See the Troubleshooting section, "Managing Lifecycle Controller jobs on a remote system" .
BIOS updates are specific to the model of the server. The selection logic is based on this behavior. Sometimes, even though a single
Network Interface Controller (NIC) device is selected for firmware update on a server, the update may get applied to all the NIC devices on the server. This behavior is inherent in the lifecycle controller functionality and particularly the programming contained with the Dell Update Package (DUP). Currently, Dell Update Packages (DUP) that are less than 48MB in size are supported.
If the update file image size is greater, the job status indicates that the download has failed. If multiple server component updates are attempted on a server, the combined size of all the firmware update files may also exceed 48MB. In such a case, one of the component updates fails as its update file is truncated.
To update multiple components on a server, it is recommended to update the Lifecycle Controller and 32-Bit Diagnostics components together first. The other components can then be updated together.
The following table lists the components that are supported by the Firmware Update feature.
NOTE: When multiple firmware updates are applied through out-of-band methods or using the LC Web interface, the updates are ordered in the most efficient possible manner to reduce unnecessary restarting of a system.
Firmware Update – Supported Components
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Component Name Firmware Rollback
Supported? (Yes or
No)
Out-of-band—
System Restart
Required?
Diagnostics
OS Driver Pack
No
No
Lifecycle Controller No
BIOS Yes
No
No
No
Yes
RAID Controller
Backplanes
Enclosures
NIC iDRAC Yes
Power Supply Unit Yes
CPLD
FC Cards
PCIe SSD
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
**No
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
No
No
No
Yes
*No
Yes
Yes
Yes
Yes
In-band—System
Restart Required?
Yes
Yes
*No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Lifecycle Controller
GUI—Restart
Required?
No
No
* Indicates that though a system restart is not required, iDRAC must be restarted to apply the updates. iDRAC communication and monitoring will temporarily be interrupted.
** When iDRAC is updated from version 1.30.30 or later, a system restart is not necessary. However, firmware versions of iDRAC earlier than 1.30.30 require a system restart when applied using the out-of-band interfaces.
All Lifecycle Controller updates are scheduled for immediate execution. However, the system services can delay this execution sometimes. In such situations, the update fails as a result of the remote share that is hosted by the CMC being no longer available.
All the LC component updates become effective immediately. However, in some cases, system services can delay the time taken for becoming effective. In such cases, the update is unsuccessful because of the remote share that is hosted by CMC not being available anymore.
Upgrading Server Component Firmware From File Using CMC Web Interface
To upgrade the server components firmware version to the next version using the Update from File method:
1.
In the CMC Web interface, in the system tree, go to Server Overview and then click Update → Server Component Update.
The Server Component Update page is displayed.
2.
In the Choose Update Type section, select Update from File. For more information, see
Choosing Server Component Update
3.
In the Component/Device Update Filter section, filter the component or device (optional). For more information see
Components for Firmware Updates Using CMC Web Interface .
4.
In the Update column, select the check boxes for the component or device for which you want to update the firmware to the next version. Use the CRTL key shortcut to select a type of component or device for update across all the applicable servers.
Pressing and holding the CRTL key highlights all the components in yellow. While the CRTL key is pressed down, select the required component or device by enabling the associated check box in the Update column.
A second table is displayed that lists the selected type of component or device and a selector for the firmware image file. For each type of component, one selector for the firmware image file is displayed.
Few devices such as Network Interface Controllers (NICs) and RAID Controllers contain many types and models. The update selection logic automatically filters the relevant device type or model based on the initially selected devices. The primary reason for this automatic filtering behavior is that only one firmware image file for the category can be specified.
NOTE: The update size limitation of either a single DUP or combined DUPs can be ignored if the Extended Storage
5.
Specify the firmware image file for the selected components or devices. This is a Microsoft Windows Dell Update Package
(DUP) file.
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6.
Select one of the following options:
• Reboot Now - Reboot immediately. The firmware update is applied immediately
• On Next Reboot - Manually reboot the server at a later time. The firmware update is applied after the next reboot.
NOTE: This step is not valid for Lifecycle Controller and 32-bit Diagnostics firmware update. A server reboot is not required for these devices.
7.
Click Update. The firmware version is updated for the selected component or device.
Server Component Single Click Update Using Network Share
The Servers or server component update from a network share using Dell Repository Manager and Dell PowerEdge M1000e modular chassis integration simplifies the update by using customized bundle firmware, so that you can deploy faster and more easily. Update from a network share provides flexibility to update all the 12G server components at the same time with a single catalog either from a CIFS or from a NFS.
This method provides a quick and easy way to build a custom repository for connected systems that you own using the Dell
Repository Manager and the chassis inventory file exported using the CMC Web interface. DRM enables you to create a fully customized repository that only includes the update packages for the specific system configuration. You can also build repositories that contain updates for only out-of-date devices, or a baseline repository that contains updates for all the devices. You can also create update bundles for Linux or Windows based on the update mode required. DRM enables you to save the repository to a CIFS or NFS share. The CMC Web interface enables you to configure the credentials and location details for the share. Using the CMC
Web interface, you can then perform the server components update for a single server or multiple servers.
Pre-requisites for Using Network Share Update Mode
The following pre-requisites are required to update server component firmware using Network Share mode:
• The servers must belong to 12th or later generations and must have iDRAC Enterprise license.
• CMC version must be at version 4.5 or later.
• Lifecycle Controller must be enabled on the servers.
• iDRAC Version 1.50.50 or later must be available on the 12th generation servers.
• Dell Repository Manager 1.8 or later must be installed on the system.
• You must have CMC Administrator privileges.
Upgrading Server Component Firmware From Network Share Using CMC Web Interface
To upgrade the server components firmware version to the next version using the Update from Network Share mode:
1.
In the CMC Web interface, in the system tree, go to Server Overview and then click Update → Server Component Update.
The Server Component Update page is displayed.
2.
In the Choose Update Type section, select Update from Network Share. For more information, see
.
3.
Click Save Inventory to export the chassis inventory file that contains the components and firmware details.
The Inventory.xml file is saved on an external system. The Dell Repository Manager uses the inventory.xml file to create customized bundles of updates. This Rrepositry is stored in the CIFS or NFS Share configured by CMC. For information on creating a repository using the Dell Repository Manger, see the Dell Repository Manager Data Center Version 1.8 User’s Guide and the Dell Repository Manager Business Client Version 1.8 User’s Guide available at dell.com/support/manuals.
4.
Network Share Using CMC Web Interface
.
5.
Click Check for Updates to view the firmware updates available in the network share.
The Component/Device Firmware Inventory section displays the current firmware versions of the components and devices across all the servers present in the chassis and firmware versions of the DUPs available in the Network Share.
6.
In the Component/Device Firmware Inventory section, select the check box against Select/Deselect All to select all the supported servers. Alternatively, select the check box against the server for which you want to update the server component firmware. You cannot select individual components for the server.
7.
Select one of the following options to specify if a system reboot is required after the updates are scheduled:
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• Reboot Now — Updates are scheduled and the server is rebooted, immediately applying the updates to the server components.
• On Next Reboot — Updates are scheduled but are applied only after the next server reboot.
8.
Click Update to schedule firmware updates for the available components of the selected servers.
A message is displayed based on the type of updates contained and asking you to confirm if you want to continue.
9.
Click OK to continue and complete scheduling the firmware update for the selected servers.
NOTE: The Job Status column displays the job status of the operations scheduled on the server. The job status is dynamically updated.
Filtering Components for Firmware Updates
Information for all the components and devices across all servers is retrieved at one time. To manage this large amount of information, the Lifecycle Controller provides various filtering mechanisms. These filters enable you to:
• Select one or more categories of components or devices for easy viewing.
• Compare firmware versions of components and devices across the server.
• Filter the selected components and devices automatically, to narrow the category of a particular component or device based on types or models.
NOTE: Automatic filtering feature is important while using the Dell Update Package (DUP). The update programming of a DUP can be based on the type or model of a component or device. The automatic filtering behavior is designed to minimize the subsequent selection decisions after an initial selection is made.
Examples
Following are some examples where the filtering mechanisms are applied:
• If the BIOS filter is selected, only the BIOS inventory for all servers is displayed. If the set of servers consists of a number of server models, and a server is selected for BIOS update, the automatic filtering logic automatically removes all the other servers that do not match with the model of the selected server. This ensures that the selection of the BIOS firmware update image
(DUP) is compatible with the correct model of the server.
Sometimes, a BIOS firmware update image may be compatible across a number of server models. Such optimizations are ignored in case this compatibility is no longer true in the future.
• Automatic filtering is important for firmware updates of Network Interface Controllers (NIC) and RAID Controllers. These device categories have different types and models. Similarly, the firmware update images (DUP) may be available in optimized forms where a single DUP may be programmed to update multiple types or models of devices of a given category.
Filtering Components for Firmware Updates Using CMC Web Interface
To filter the devices:
1.
In the system tree, go to Server Overview, and then click Update → Server Component Update.
The Server Component Update page is displayed.
2.
In the Choose Update Type section, select Update from File.
3.
In the Component/Device Update Filter section, select one or more of the following:
• BIOS
• iDRAC
• Lifecycle Controller
• 32-Bit Diagnostics
• OS Driver Pack
• Network I/F Controller
• RAID Controller
The Firmware Inventory section displays only the associated components or devices across all servers present in the chassis.
The filter is a pass filter; this means that it only permits components or devices associated with the filter and excludes all others.
After the filtered set of components and devices is displayed in the inventory section, further filtering may occur when a component or device is selected for update. For example, if the BIOS filter is selected, then the inventory section displays all
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the servers with only their BIOS component. If a BIOS component on one of the servers is selected, the inventory is further filtered to display the servers that match the model name of the selected server.
If no filter is selected and a selection for update of a component or device is made on the inventory section, then the filter associated with that selection is automatically enabled. Further filtering may occur where the inventory section displays all the servers that have a match for the selected component in terms of model, type or some form of identity. For example, if a BIOS component on one of the servers is selected for update, the filter is set to the BIOS automatically and the inventory section displays the servers that match the model name of the selected server.
Filtering Components for Firmware Updates Using RACADM
To filter components for Firmware Updates using RACADM, use the getversion command: racadm getversion -l [-m <module>] [-f <filter>]
For more information, see the Chassis Management Controller for Dell PowerEdge M1000e RACADM Command Line Reference
Guide available at dell.com/support/manuals.
Viewing Firmware Inventory
You can view the summary of the firmware versions for all components and devices for all servers currently present in the chassis along with their status.
Viewing Firmware Inventory Using CMC Web Interface
To view the firmware inventory:
1.
In the system tree, go to Server Overview, and then click Update → Server Component Update.
The Server Component Update page is displayed.
2.
View the firmware inventory details in the Component/Device Firmware Inventory section. Table provides:
• Servers that currently do not support the Lifecycle Controller service are listed as Not Supported. A hyperlink is provided to an alternative page where you can directly update only the iDRAC firmware. This page supports only iDRAC firmware update and not any other component and device on the server. iDRAC firmware update is not dependent on the Lifecycle
Controller service.
• If the server is listed as Not Ready, it indicates that when the firmware inventory was retrieved, the iDRAC on the server was still initializing. Wait for the iDRAC to be fully operational and then refresh the page for the firmware inventory to be retrieved again.
• If the inventory of components and devices does not reflect what is physically installed on the server, you must invoke the
Lifecycle Controller when the server is in the boot process. This helps to refresh the internal components and devices information and allows you to verify the currently installed components and devices. This occurs when:
– The server iDRAC firmware is updated to newly introduce the Lifecycle Controller functionality to the server management.
– The new devices are inserted into the server.
To automate this action, iDRAC Configuration Utility (for iDRAC) or the iDRAC Settings Utility (for iDRAC) provides an option that can be accessed through the boot console:
– For iDRAC servers, on the boot console, when prompted with the message Press <CTRL-E> for Remote
Access Setup within 5 sec., press <CTRL-E>. Then, on the setup screen, enable Collect System Inventory on Restart.
– For iDRAC servers, on the boot console, select F2 for System Setup. On the setup screen, select iDRAC Settings, and then select System Services (USC). On the setup screen, enable Collect System Inventory on Restart.
• Options to perform the various Lifecycle Controller operations such as Update, Rollback, Reinstall, and Job Deletion are available. Only one type of operation can be performed at a time. Components and devices that are not supported may be listed as part of the inventory, but do not permit Lifecycle Controller operations.
The following table displays the component and devices information on the server:
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Table 12. : Component and Devices Information
Field
Slot
Name
Model
Component/Device
Description
Displays the slot occupied by the server in the chassis. Slot numbers are sequential IDs, from 1 to 16 (for the 16 available slots in the chassis), that help to identify the location of the server in the chassis. When there are fewer than 16 servers occupying slots, only those slots populated by servers are displayed.
Displays the name of the server in each slot.
Displays the model of the server.
Displays a description of the component or device on the server. If the column width is too narrow the mouse-over tool provides a view of the description. The description is displayed as shown in the following example:
QLogic 577xx/578xx 10 Gb Ethernet BCM12345 - 22:X1:X2:X3:BB:
0A
NOTE: The WWN details of FC 16 cards are not displayed in the Firmware
Inventory section.
Current Version
Rollback Version
Job Status
Update
Displays the current version of component or device on the server.
Displays the rollback version of component or device on the server.
Displays the job status of any operations that are scheduled on the server. The job status is continuously updated dynamically. If a job completion with state completed is detected, then the firmware versions for the components and devices on that server are automatically refreshed in case there has been a change of firmware version on any of the components or devices. An information icon is also presented next to the current state, which provides additional information of the current job status. This information can be viewed by clicking or hovering over the icon.
Selects the component or device for firmware update on the server.
Viewing Firmware Inventory Using RACADM
To view Firmware Inventory using RACADM, use the getversion command: racadm getversion -l [-m <module>] [-f <filter>]
For more information, see the Chassis Management Controller for Dell PowerEdge M1000e RACADM Command Line Reference
Guide available at dell.com/support/manuals.
Saving Chassis Inventory Report Using CMC Web Interface
To save the chassis inventory report:
1.
In the system tree, go to Server Overview, and then click Update → Server Component Update.
The Server Component Update page is displayed.
2.
Click Save Inventory.
The Inventory.xml file is saved on an external system.
NOTE: The Dell Repository Manager Application uses the
Inventory.xml
file as an input to create a repository. You must have CSIOR enabled on the individual servers and save the chassis inventory report every time there is a change to the chassis hardware and software configuration.
Configuring Network Share Using CMC Web Interface
To configure or edit the Network Share location or credentials:
1.
In the CMC Web interface, in the system tree, go to Server Overview and then click Network Share.
59
The Edit Network Share page is displayed.
2.
In the Network Share Settings section, configure the following settings as required:
• Protocol
• IP Address or Host Name
• Share Name
• Update folder
• File Name (optional)
NOTE: File Name is optional only when the default catalog file name is changed then the new name must be entered in this field.
catalog.xml
. If the catalog file name is
• Profile Folder
• Domain Name
• User Name
• Password
For more information, see the CMC Online Help.
3.
Click Test Directory to verify whether the directories are readable and writeable.
4.
Click Test Network Connection to verify if the network share location is accessible.
5.
Click Apply to apply the changes to the network share properties.
NOTE:
Click Back to return to the earlier Network Share settings.
Lifecycle Controller Job Operations
You can perform Lifecycle Controller operations such as:
• Re-install
• Rollback
• Update
• Delete Jobs
Only one type of operation can be performed at a time. Components and devices that are not supported may be listed as part of the inventory, but do not permit Lifecycle Controller operations.
To perform the Lifecycle Controller operations, you must have:
• For CMC: Server Administrator privilege.
• For iDRAC: Configure iDRAC privilege and Log in to iDRAC privilege.
A Lifecycle Controller operation scheduled on a server may take 10 to 15 minutes to complete. The process involves several server reboots during which the firmware installation is performed, which also includes a firmware verification stage. You can view the progress of this process using the server console. If there are several components or devices that need to be updated on a server, you can consolidate all the updates into one scheduled operation thus minimizing the number of reboots required.
Sometimes, when an operation is in the process of being submitted for scheduling through another session or context, another operation is attempted. In this case, a confirmation popup message is displayed indicating the situation and the operation must not be submitted. Wait for the operation in process to complete and then submit the operation again.
Do not navigate away from the page after an operation is submitted for scheduling. If an attempt is made, a confirmation popup message is displayed allowing the intended navigation to be cancelled. Otherwise, the operation is interrupted. An interruption, especially during an Update operation may cause the firmware image file upload to be terminated before proper completion. After an operation has been submitted for scheduling, ensure that the confirmation popup message indicating that the operation has been successfully scheduled is acknowledged.
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Related links
Re-installing Server Component Firmware
Rolling Back Server Component Firmware
Upgrading Server Component Firmware
Deleting Scheduled Server Component Firmware Jobs
Re-installing Server Component Firmware
You can re-install the firmware image of the currently installed firmware for selected components or devices across one or more servers. The firmware image is available within the Lifecycle Controller.
Re-installing Server Component Firmware Using Web Interface
To re-install Server Component Firmware:
1.
In the system tree, go to Server Overview, and then Click → Update → Server Component Update.
The Server Component Update page is displayed.
2.
Filter the component or device (optional).
3.
In the Current Version column, select the check box for the component or device for which you want to re-install the firmware.
4.
Select one of the following options:
• Reboot Now - Reboot immediately.
• On Next Reboot - Manually reboot the server at a later time.
5.
Click Reinstall. The firmware version is re-installed for the selected component or device.
Rolling Back Server Component Firmware
You can install the firmware image of the previously installed firmware for selected components or devices across one or more servers. The firmware image is available within the Lifecycle Controller for a rollback operation. The availability is subject to the version compatibility logic of the Lifecycle Controller. It also assumes the previous update was facilitated by the Lifecycle Controller.
Rolling Back Server Component Firmware Using CMC Web Interface
To rollback the server component firmware version to an earlier version:
1.
In the CMC Web interface, expand the system tree, go to Server Overview and then click Update → Server Component
Update.
The Server Component Update page is displayed, in the Choose Update Type section, select Update from File.
2.
Filter the component or device (optional).
3.
In the Rollback Version column, select the check box for the component or device for which you want to roll back the firmware.
4.
Select one of the following options:
• Reboot Now - Reboot immediately.
• On Next Reboot - Manually reboot the server at a later time.
5.
Click Rollback. The previously installed firmware version is re-installed for the selected component or device.
Deleting Scheduled Server Component Firmware Jobs
You can delete jobs scheduled for the selected components and/or devices across one or more servers.
Deleting Scheduled Server Component Firmware Jobs Using Web Interface
To delete scheduled server component firmware jobs:
1.
In the CMC Web interface, in the system tree, go to Server Overview and then click Update → Server Component Update.
The Server Component Update page is displayed.
2.
In the Choose Update Type section, select Update from File. For more information, see
Choosing Server Component Update
NOTE: You cannot perform the job deletion operation for the Update from Network Share mode of server component update.
3.
In the Component/Device Update Filter section, filter the component or device (optional). For more information see
Components for Firmware Updates Using CMC Web Interface .
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4.
In the Job Status column, a check box displayed next to the job status indicates that a Lifecycle Controller job is in progress and currently is in the indicated state. You can select the job for a deletion operation.
5.
Click Job Deletion.
The jobs are deleted for the selected components or devices.
Recovering iDRAC Firmware Using CMC
iDRAC firmware is typically updated using iDRAC interfaces such as the iDRAC Web interface, the SM-CLP command line interface, or operating system specific update packages downloaded from support.dell.com. For more information, see the iDRAC User’s
Guide.
Early generations of servers can have corrupted firmware recovered using the new update iDRAC firmware process. When CMC detects corrupted iDRAC firmware, it lists the server on the Firmware Update page. Perform the steps as mentioned for updating firmware.
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