HiCommand® Device Manager Error Codes

Preface

This document lists and describes the error codes and error messages that may be reported by the Hitachi Device Manager.

This preface includes the following information:



Intended Audience



Software Version



Release Notes



Document Revision Level



Document Organization



Referenced Documents



Document Conventions



Convention for Storage Capacity Values



Getting Help



Comments

Notice: The use of Hitachi Tiered Storage Manager and all other Hitachi Data

Systems products is governed by the terms of your agreement(s) with Hitachi

Data Systems.

Preface v

Hitachi Device Manager Error Codes

Intended Audience

This document is intended for users who manage systems containing storage subsystems (disk array devices). Such users should have a basic knowledge of:



Data processing and peripheral storage device subsystems and their basic functions,



Hitachi Device Manager and the operating systems (OS) on which it operates (e.g., Windows, Solaris and Red Hat Linux for Device Manager server; Windows, Solaris, AIX, HP-UX, Red Hat Linux and SUSE LINUX for

Device Manager agents),



Relevant operating systems (if using the Device Manager Web Client), such as Windows, Solaris, HP-UX, or Red Hat Linux,



Relevant operating systems (if using Device Manager CLI), such as

Windows, Solaris, AIX, HP-UX, or Red Hat Linux,



Relevant operating systems (if using Device Manager CLIEX), such as

Windows, Solaris, or AIX,



Management tools appropriate to the individual storage subsystem (e.g.,

Storage Navigator for Universal Storage Platform and Lightning 9900V,

DAMP for Thunder 9500V), and



SANs (storage area networks).

Note: The use of Hitachi Device Manager and all other Hitachi Data Systems products is governed by the terms of your agreement(s) with Hitachi Data

Systems.

Software Version

This document revision applies to Hitachi Device Manager version 6.4.

Release Notes

Release notes can be found on the documentation CD. Release notes contain requirements and more recent product information that may not be fully described in this manual. Be sure to review the release notes before installation.

Document Revision Level

vi Preface


Revision

MK-92HC016-00

MK-92HC016-01

MK-92HC016-02

MK-92HC016-03

MK-92HC016-04

MK-92HC016-05

MK-92HC016-06

MK-92HC016-07

MK-92HC016-08

MK-92HC016-09

MK-92HC016-10

MK-92HC016-11

MK-92HC016-12

MK-92HC016-13

MK-92HC016-14

MK-92HC016-15

MK-92HC016-16

MK-92HC016-17

MK-92HC016-18

MK-92HC016-19

MK-92HC016-20

MK-92HC016-21

MK-92HC016-22

MK-92HC016-23

Date

November 2002

May 2003

September 2003

February 2004

April 2004

August 2004

October 2004

February 2005

June 2005

July 2005

November 2005

February 2006

May 2006

November 2006

February 2007

June 2007

October 2007

January 2008

May 2008

February 2009

July 2009

October 2009

December 2009

June 2010

Description

Initial Release

Revision 1, supersedes and replaces MK-92HC016-00
























Document Organization

The following table provides an overview of the contents and organization of this document. Click the chapter title in the left column to go to that chapter.

The first page of each chapter provides links to the sections in that chapter.

Chapter

Hitachi Device Manager

Messages

Universal Storage Platform

V/VM Messages

Hitachi USP Messages

Lightning 9900V series

Messages

Lightning 9900 Messages

Description

Describes the error messages for Device Manager server, Device

Manager Web Client, Device Manager Agent, Device Manager VDS

Provider, Device Manager CLI, and Device Manager CLIEX.

This chapter lists and describes the Hitachi Device Manager storage subsystem error messages for Universal Storage Platform V/VM.

This chapter lists and describes the Hitachi Device Manager storage subsystem error messages for Hitachi USP.

This chapter lists and describes the Hitachi Device Manager storage subsystem error messages for the Lightning 9900V series.

This chapter lists and describes the Hitachi Device Manager storage subsystem error messages for Lightning 9900.

This chapter lists and describes the Hitachi Device Manager storage subsystem error messages for Hitachi AMS2000/AMS/WMS/SMS,

Thunder 9500V, and Thunder 9200.

Hitachi

AMS2000/AMS/WMS/SMS,

Thunder 9500V series, and

Thunder 9200 series

Messages

Alerts Produced by Hitachi

Device Manager Software

Error Messages from the

Hitachi Storage Command

Suite Common Component

Error Messages from HiRDB

Troubleshooting

Acronyms and Abbreviations

Outputs alerts to the event log or to the syslog file on the Device

Manager Server. This chapter lists and describes those alerts.

Lists and describes the error messages output by the Hitachi Storage

Command Suite Common Component.

Lists and describes the error messages output by the HiRDB.

Provides resources for troubleshooting Device Manager.

Defines the acronyms and abbreviations used in this document. viii Preface


Referenced Documents

The following Hitachi referenced documents can be found on the applicable

Hitachi documentation CD:

Hitachi Storage Command Suite:



Hitachi Device Manager Server Configuration and Operation Guide, MK-

08HC157



Hitachi Storage Command Suite Server Installation Guide, MK-98HC150



Hitachi Device Manager Command Line Interface (CLI) User's Guide,

MK-91HC007



Hitachi Device Manager Agent Installation Guide, MK-92HC019

Hitachi Enterprise Storage Systems documents:



User and Reference Guide for USP, MK-94RD231



Hitachi Lightning 9900V Series User and Reference Guide, MK-92RD100



Hitachi Lightning 9900 User and Reference Guide, MK-90RD008

Hitachi Modular Storage Systems documents:



Hitachi Thunder 9500 V Series User and Reference Guide, MK-92DF601



Hitachi Thunder 9200 User and Reference Guide, MK-90DF504

Other Hitachi documents:



Hitachi Device Manager Server XML API Manual, MK-91HC008


Document Conventions

This document uses the following typographic conventions:

Convention Description

Bold

Italic

screen/code

Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels. Example: Click OK.

Indicates a variable, which is a placeholder for actual text provided by the user or system. Example: copy source-file target-file

Note: Angled brackets (< >) are also used to indicate variables.

Indicates text that is displayed on screen or entered by the user.

Example:

# pairdisplay -g oradb

< > angled brackets Indicates a variable, which is a placeholder for actual text provided by the user or system. Example:

# pairdisplay -g <group>

Note: Italic font is also used to indicate variables.

[ ] square brackets

Indicates optional values. Example: [ a | b ] indicates that you can choose a, b, or nothing.

{ } braces Indicates required or expected values. Example: { a | b } indicates that you must choose either a or b.

| vertical bar Indicates that you have a choice between two or more options or arguments.

Examples:

[ a | b ] indicates that you can choose a, b, or nothing.

{ a | b } indicates that you must choose either a or b.

This document uses the following icons to draw attention to information:

Icon Label Description

Note Calls attention to important and/or additional information.

Provides helpful information, guidelines, or suggestions for performing tasks more effectively.

Tip

Caution Warns the user of adverse conditions and/or consequences (e.g., disruptive operations).

WARNING Warns the user of severe conditions and/or consequences (e.g., destructive operations). x Preface


Convention for Storage Capacity Values

Physical storage capacity values (e.g., disk drive capacity) are calculated based on the following values:

1 KB

1 MB

1 GB

1 TB

1 PB

1 EB

Physical Capacity Unit

1,000 bytes

1,000 2 bytes

1,000

3

bytes

1,000

4

bytes

1,000 5 bytes

1,000

6

bytes

Value

Logical storage capacity values (e.g., logical device capacity) are calculated based on the following values:

Logical Capacity Unit

1 KB

1 MB

1 GB

1 TB

1 PB

1 EB

1 BLOCK

1,024 (2 10 ) bytes

1,024 KB or 1,024

2

bytes

1,024 MB or 1,024

3

bytes

1,024 GB or 1,024 4 bytes

1,024 TB or 1,024

5

bytes

1,024 PB or 1,024

6

bytes

512 BYTES

Value

Getting Help

The Hitachi Data Systems Support Center staff is available 24 hours a day, seven days a week. To reach us, please visit the support Web site for current telephone numbers and other contact information: http://www.hds.com/services/support/ . If you purchased this product from an authorized HDS reseller, contact that reseller for support.

Before calling the Hitachi Data Systems Support Center, please provide as much information about the problem as possible, including:



The circumstances surrounding the error or failure.



The exact content of any error message(s) displayed on the host system(s).


Comments

Please send us your comments on this document: [email protected]

.

Include the document title, number, and revision, and refer to specific section(s) and paragraph(s) whenever possible.

Thank you! (All comments become the property of Hitachi Ltd., Hitachi Data

Systems Corporation.) xii Preface



HiCommand® Device Manager Error Codes

Preface

Intended Audience

Software Version

Release Notes

Document Revision Level

Document Organization

Referenced Documents

Document Conventions

Convention for Storage Capacity Values

Getting Help

Comments

Key Features

Frequently Answers and Questions

What is the Hitachi Device Manager?

What are the main functions of the Hitachi Device Manager?

What types of storage devices can be managed by the Hitachi Device Manager?

How can I access the Hitachi Device Manager?

Table of contents