HiCommand® Device Manager Error Codes

Lightning 9900V series Messages

This chapter lists and describes the Hitachi Device Manager storage subsystem error messages for the Lightning 9900V series.



Details About Lightning 9900V series Messages

Lightning 9900V series Messages

Hitachi Device Manager Error Codes

4-1

Details About Lightning 9900V series Messages

Some messages displayed by Device Manager contain, as a part of the message, a message output from the storage subsystem. This section lists and describes the error messages from the Lightning 9900V series that are contained in Hitachi Device Manager messages.

If you are unable to resolve the conditions of an error, see

Calling the Hitachi

Data Systems Support Center for instructions on calling the Hitachi Data

Systems Support Center.

When a Device Manager message contains a message from the Lightning

9900V series, the Device Manager displays two types of error code identifying

the Lightning 9900V messages and the message text. Table 4-1 lists and

describes the Lightning 9900V messages that are displayed by Hitachi Device

Manager.

Note: The list of messages below shows error codes 1 and 2, separated by a comma. The asterisk ("*") indicates that the error code output varies. If a displayed error code does not match any of the codes listed below, see the explanation for the message labeled *,*.

Table 4-1 Lightning 9900V Messages

Error Code

*,*

3,1002

3,1003

3,1004

3,1005

3,1007

Description Recommended Action

An error has occurred in the subsystem. If you cannot solve this problem, contact the

Support Center.

You have set the Command Device for the volume to be used by TrueCopy or

ShadowImage.

You have attempted to specify more than one Path from one Group to the same volume.

You have attempted to set more than one volume for one Port/GroupID/LUN combination.

When you change the Path configuration, you cannot specify for the following volumes. 1. The volumes that have not been implemented. 2. The volumes other than the top volume of the LUSE. 3.

HIHSM Reserve Volumes 4."On-Demand" volumes.

You have attempted to delete the last

Path to TrueCopy volume or

ShadowImage volume.

If the problem persists, contact the Support Center.

Review the settings.

Correct the LU Path settings, and issue a request to set the configuration information again.

4-2 Lightning 9900V series Messages


Error Code Description Recommended Action

3,1009

3,1010

3,1011

3,1012

The emulation type of the volume to be connected as a part of a LUSE is not Open volume.

You have attempted to set a LUSE that includes a LU that has already been extended.

The volumes to be connected as a LUSE extend across CU#.

A LU Path is set for the volumes to be connected as a LUSE.

The emulation types of the volumes to be connected as a LUSE are not the same.


3,1013

3,1015

3,1018

3,1020

3,1021

A LU Path is set for the LUSE to be released.

The Port for which you have specified to change the configuration does not exist.

An invalid LUN has been specified.

The specified volume does not exist.

When specifying volumes as a

LUSE, you must use volumes with the same emulation types, sizes, and attributes (you cannot specify Normal Volume and

Customized Volume together.).

Remove the Path for the target volume before releasing the

LUSE.

You may have specified a Port that has not been implemented, or a Mainframe Port. Review the specified Port.


You may have specified a volume that has not been implemented, or a Mainframe volume. Review the specified volume.

Review the settings. 3,1022

3,1024

An invalid Host Mode has been specified.

1010,1023 An invalid Fibre Address has been specified.

Invalid Fibre Topology information has been specified.

3,1025

3,1027

The specified LU Path does not exist.

You have specified an invalid value in the

Command Device settings.

3,1028 The maximum number of volumes that can be connected as a LUSE has been exceeded. (MAX 36).

3,1029

3,1035

The volumes you have tried to connect as a LUSE do not have the same volume size. Or, you have tried to connect a

Customized Volume and a Normal Volume together.

You did not set the required Subsystem ID when you performed a CVS operation.

(INSTALL CV/Volume Initialize)

When specifying volumes as a

LUSE, you must use volumes with the same emulation types, sizes, and attributes (you cannot specify Normal Volume and

Customized Volume together.).

Set the Subsystem ID required for adding a volume, and issue a request to change the configuration again. (Note that you can either specify Boundary with 64 or 256.) For more details, contact the Support Center.



4-3

4-4

Error Code

3,1036

3,1037

3,1038

3,1039

3,1040

3,1041

3,1043

3,1044

3,1045

3,1049

3,1050

3,1051

3,1059

3,1061

Description

When specifying the Customized Volume, you have specified the size that is outside the legal value range. (The value specified is either less than the minimum value or greater than the maximum value.)

There is not enough space left in the

Logical Parity Group to create a CV.

Recommended Action

Note that the legal value range may differ depending on the emulation type of the target volume.

You have specified emulation types for CV that cannot be used together. Or, you have specified the emulation types that are not supported.

When you perform CVS operations, you cannot specify for the following volumes.

1. The volumes to which LU Path is set. 2.

The volumes which are connected as an expanded LU. 3. The volumes where LDEV

Security is set.

An internal logical error has occurred.

The CU number or the LDEV number specified in the CVS operation is already used by other volumes.

You have instructed to perform an CVS operation on a Logical Parity Group which has not been implemented.

When you performed a CVS operation

(Volume Initialize), the number of volumes to be returned to Normal

Volumes and the number of volumes requested by Volume Initialize were not the same.

The specified Subsystem ID already exists.

When you performed a CVS operation

(Volume Initialize), you did not specify a

CV within the Logical Parity Group.

When you change the configuration for a

LUSE, you cannot specify for the following volumes. 1. HIHSM (hierarchy control function) Reserve volumes 2. "On-

Demand" volumes

You have specified an incorrect emulation type in the CVS operation.

You have set LUN Management Function

(LUN Security) for a Port that is not a

Fibre Port.

You have attempted to perform a LUN

Security operation on the Port for which

LUN Security Function is disabled.

When you specify the value, consider the fact that the number of LDEVs that can be stored in a

Parity Group may vary depending on a Drive Type and a RAID Type.

For more details, contact the

Support Center.

Since each emulation type has a different definition, contact the

Support Center for more details.

Review the target volume.

Contact the Support Center.


Switch on the Security.



Error Code Description

3,1062

When you performed a CVS operation, you specified a wrong emulation type of a volume, and the way in which the size of the volume is specified does not correspond to its emulation type.

3,1063 You have attempted to register an existing WWN number.

1110,1064 You have attempted to register an existing WWN.

3,1065 You have attempted to register an existing WWN nickname or an existing

Host Group nickname.

1110,1065

You have attempted to register an existing WWN nickname or an existing

Host Group nickname.

3,1066 You have specified a WWN number that has not been registered (at the time of deletion or modification)

3,1067

3,1068

You have attempted to register an existing Host Group number.

You have specified an unregistered Host

Group.

3,1074

3,1075

3,1101

3,1102

The CU you have specified when performing the CVS operation (Install CV) is invalid.

You have specified different types of CVS operations (Volume Initialize, Install CV,

Volume to Space) in a single request to set the configuration information.

You have requested a CVS operation for a volume that has not been implemented.

At least one LDEV is required in a Parity

Group, so further reduction is impossible.

3,1103

3,1104

You have instructed to perform a CVS operation on the Parity Group, which has not been implemented.

You have tried to specify a SubSystem ID without performing a CVS operation.


Specify the user-defined Cylinder number for Mainframe volumes, and specify user-defined size for

Open volumes.


Specify one of the operation types when performing a CVS operation.


Issue a request to change the

SubSystem ID when you perform a CVS operation.

Review the volume to which the

Command Device is set.

3,1108 When you change the configuration for

Command Device, you cannot specify for the following volumes. 1. HIHSM Reserve volumes 2. "On-Demand" volumes 3.

Volumes other than Open volumes

(including the volumes not yet implemented)

1110,1110 You have specified invalid characters in the Host Group nickname or the WWN nickname.

3,1111 You did not specify a nickname when you issued a request to change the configuration for LUN-Security.

You cannot use

\/:,;*?"<>|

, and you cannot place a blank at the top or at the end of the string.

Make sure to specify a Host

Group nickname.



4-5

4-6

Error Code

3,1113

3,1116

3,1123

3,1124

3,1125

3,1126

3,1127

3,1128

3,1129

3,1130

3,1131

3,1132

3,1133

3,1134


The volume you have tried to create in the CVS operation is currently used to provide the HPAV function.

You did not specify a value when you registered the WWN. Or, you specified 0 for the WWN value.

You have requested to set the Command

Device Security, but the Command Device has not been set to the volume.

There is an error in the Command

Device/Command Device Security settings. You cannot do the following on the same volume. 1.Setting the Command

Device + Releasing the Command Device

Security 2.Releasing the Command Device

+ Setting the Command Device Security

There are no Host Groups to which the

WWN is registered.

Some volumes, which you have tried to connect as a LUSE, have the Command

Device settings.

You have specified CHA high speed mode, but the CHA has not been implemented.

You have requested to change the channel speed, but the version of Fiber PCB is not supported.

When you registered the WWN in the

LUN-Security operation, the maximum number of WWN that can be registered

(MAX 255) was exceeded.

When registering the Host Group nickname and the WWN nickname, you specified an invalid nickname. (xx-G00: xx is a Port name, such as 1A, 1B)

When setting the Host Group

(add/change/delete), you specified a value larger than the maximum value (0 to 127) allowed for the Port.

When setting the WWN (add/change), you specified a value larger than the maximum value (0 to 254) allowed for the

Port.

When setting the Host Mode, you specified a value for Host Group ID that is larger than the maximum value allowed for the

Port.

When setting the Path (add/change), you specified a value larger than the maximum value allowed for the Port.

(When Security Switch is OFF:256 / When

Security Switch is ON: 512)

Change the specified volume ID, or release the HPAV settings.

Make sure to specify the WWN value before issuing a request to change the configuration.

You need to set the Command

Device to the volume before or at the same time you set the

Command Device Security.


Review the Channel Package.




Error Code

3,1135

3,1136

3,1137

3,1140

3,1142

3,1143

3,1144

3,1145

3,1146

3,1147

3,1148

3,1149

3,1150

3,1151

3,1154

3,1156

3,1159

Description

When setting the Port Information (Fibre

Address/Fibre Topology/Channel Speed), you provided more than one instruction to make changes to the same Port.

When setting CHA high speed mode, you provided more than one instruction to make changes to the same Port.

When setting LUSE, you specified a value larger than the maximum value allowed in

DKC (MAX. 4096).

You cannot change it as it has the settings for Port Group.

The specified LDEV cannot be changed as it has LDEV Security Settings.

This error normally does not occur.

Contact the party who created the program.

The LDEV on which you have specified to perform a CVS operation is specified to be a LUSE.


Multiple configurations are specified for the port for which you attempted to change the configurations.


Release the settings for Port

Group.

Release the LDEV Security settings for the LDEV, and then specify the LDEV again.

This error normally does not occur. Contact the party who created the program.

Release the LUSE settings for the

LDEV, and then respecify the

LDEV on which the CVS operation is performed.

Review the settings. You have attempted to change Fibre

Address, Topology, Channel Speed,

Security Switch, Initiator/Target of a Port on E-NAS.

You attempted to add a Path to a User group in E-NAS, but you failed because the status of the System LU has not been defined.

You have attempted to add a Path to an

LDEV that has been defined to be used for

System LU in E-NAS.

You have specified the Intermediate volume as User LU of E-NAS.

You have attempted to set (add/delete) a

Path to the System LU Group in E-NAS.

You have specified CMDDEV for the LDEV that is defined for System LU in E-NAS.

You have attempted to change the speed mode by specifying a package for E-NAS

(CHA).

When specifying OPEN-V, you specified a volume with a different size including

LUSE.

When specifying OPEN-V, you specified a volume with different CU including LUSE.

When specifying OPEN-V, you specified more than 2[TB] of size of a volume including LUSE.

Set the System LU in SVP.






4-7

4-8

Error Code

3,1169

3,1175

3,1176

3,1180

3,1181

3,1182

3,1183

3,1184

3,1192

3,1201

3,1203

3,1204

3,1350

3,1351

3,1352

3,1353


You have specified the same Logical PG for the old settings and the new settings where both settings exist.

Fibre port settings cannot be made for an iSCSI port.

High-speed mode cannot be set for iSCSI packages.

You have specified System-LU and other

LUs with 1 PDU.

You have specified to add a Path to a volume with a Remote Copy Pair, but the

Path cannot be added.

You have attempted to set more than 2TB for LUSE.

You have attempted to set Point to Point for a high speed mode PCB port.

In the high speed mode, you have attempted to set a Fiber Address that already exists.

A command device setting cannot be made for a volume for which a path from an iSCSI port is defined.

You have specified CHA high speed mode, but some Paths you have specified cannot be set to high speed mode. (CHA SPEED is not always the same)

You have specified CHA high speed mode, but some Fiber Addresses of the Port you have specified cannot be set to high speed mode. (Fibre Address is always the same)

You have specified CHA high speed mode, but some Fibre Topologies of the Port you have specified cannot be set to high speed mode. (not all are specified to use FC-AL)

Since the Port to which you have tried to set the Path is a Port for Fibre TrueCopy, you cannot use it.




Some Ports to which you have tried to set the CHA high speed mode have different attributes.

Since the logical Path for Fibre TrueCopy is set to the port you have tried to specify, you cannot change it.

Since the S-VOL logical Path is set to the

Port you have tried to specify, you cannot change it.

In order to be able to set the path, change the attribute of the port. (Change the attribute to

Target or RCU Target.)

When specifying CHA high speed mode, set the same attribute to all the Ports.

Release the logical Path, and then issue a request to change the configuration again.

Delete the S-VOL logical Path that is set to RCU Target Port, and then specify the settings. Issue a request to change the configuration again.



Error Code

3,1354

3,1355

3,1356

3,1357

3,2003

3,2004

3,2005

Description

Since the Port you have tried to set has an Initiator attribute, you cannot change it.



Since the Port you have tried to set is a port used for Fibre TrueCopy, you cannot set it.

The program that allows you to use the functions of LUN Management is not installed. Alternatively, the program is no longer available as it has expired.

You have failed to retrieve the configuration information.

The files required by the application cannot be loaded.

The amount of memory required by the application cannot be secured.


Change the attribute of the Port.

(Change the attribute to Target or

RCU Target.)

After deleting the logical Path, set it again.

3,1600

3,1601

3,1602

The program that allows you to use the functions of Open Volume Management is not installed. Alternatively, the program is no longer available as it has expired.

The program that allows you to use the functions of Volume Management is not installed. Alternatively, the program is no longer available as it has expired.

3,1603

4105,1603 The program that allows you to use the functions of Open Cache Management is not installed. Alternatively, the program is no longer available as it has expired.

3,1604

The program that allows you to use the functions of Open Cache Management is not installed. Alternatively, the program is no longer available as it has expired.

The program that allows you to use the functions of Cache Management is not installed. Alternatively, the program is no longer available as it has expired.

3,2002 You have failed to establish a communicating connection between the

DKCs (SVPs).

Install the required program.

(Since there are three different series of programs, after the program has expired, you may not be able to install another one.)

Review the LAN settings. If the problem persists after reviewing the settings, contact the Support

Center.

Check for SVP if the status of DKC is normal. If the problem persists after checking the status, contact the Support Center.

Since it is likely that there is not sufficient memory, reboot SVP and try again. If the problem persists after reviewing the settings, contact the Support

Center.



4-9

4-10

Error Code

3,2009

3,2010

3,2011

3,2012

2,2013

3,2013

3,2014

3,2015

2,2016

3,2016

3,2017

3,2022

3,2033

3,2081

3,2082

3,2083

3,2084

3,2085

3,2086


The version of microcode in SVP and the version of microcode in DKC are not the same.

The host for the target Path/volume may be generating I/O.

Check the status of DKC (if it is blocked or not).

A Port blockage error has occurred.

Requests to change the configuration for different P.P.s have been received at the same time.

A download error has occurred.

Review the versions of microcode in SVP and DKC.

Check if the host for the target

Path/volume is generating I/O.

If the problem persists after reviewing the settings, contact the Support Center.


Review the settings, then retry.


A Port recovery error has occurred.

A communication error occurred between

SVP and DKC.

Revise the LAN settings. If the problem persists after revising the settings, contact the Support

Center.

Wait for a while, then retry. Another user is changing the configuration, or the configuration is being changed.

A SNMP user or maintenance staff is accessing the system in Modify mode.

Lock has been released.

A CVS process is being performed in DKC. Wait for a while and issue a request to change the configuration again.

The system is in the process of initial start-up, or internal refresh.

After obtaining Lock, change the configuration again.

Contact the Support Center. An error has occurred during the CVS increase/decrease process.

It is being mounted by a host, or the cluster configuration option has been selected.

An error has occurred during the process to change the configuration on the DKC.

Since it is being mounted by a host, or the cluster configuration option is being selected, cancel these states.

Check the status of DKC for the current configuration settings. If necessary, perform the set up operation again.

The result of changing the configuration is unknown.

An error has occurred during the precheck of a CVS operation. (While performing

COPY of TrueCopy/ShadowImage)

An error has occurred during the precheck of a CVS operation. (The configuration for

TrueCopy/ShadowImage has been defined.)

Wait a while, then retry.

Release the configuration definition of

TrueCopy/ShadowImage, then retry.



Error Code

3,2087

3,2088

3,2089

3,2090

3,2091

3,2092

3,2093

3,2094

3,2095

3,2096

3,2097

3,2170

3,2201

3,3000

3,3001

3,3002

Description

An error has occurred during the precheck of a CVS operation. (Vary Online has been issued from Mainframe host.)

An error has occurred during the precheck of a CVS operation. (TrueCopy is being suspended.)

An error has occurred during the precheck of a CVS operation. (The specified CHA may include the last path between MCU and RCU of TrueCopy.)

An error has occurred during the precheck of a CVS operation. (The ShadowImage option has been set.)

An error has occurred during the precheck of a CVS operation. (The back up server for ShadowImage is running.)

An error has occurred during the precheck of a CVS operation. (A ShadowImage Pair is included.)



An error has occurred during the precheck of a CVS operation. (A maintenance related operation is being performed.)

An error has occurred during the precheck of a CVS operation. (The function is not supported on the main side. The specified function is not supported.)

The specified WWN is doing I/O, or you have issued a request to an unregistered

WWN or a WWN used by a group.


Issue Vary Offline from the

Mainframe host you are connected to.

Add an alternative Path.

Check that there is an alternative path from MCU first.

Release the settings for

ShadowImage, or stop the I/O, then retry.

Stop the backup server, then retry.

Separate the ShadowImage Pair.

Resynchronize the ShadowImage

Pair.

Change the ShadowImage volume to Simplex.

Wait for a while, then retry.


The I/O during running Extended Copy

Manager may not have been stopped.

Processing cannot be performed because of the Open LDEV Guard settings.

The system has failed to retrieve a pointer from an external function that is required within the application.

The system has failed to retrieve a pointer from an external function that is required within the application.

The interfaces between the applications are inconsistent.

Review the specified WWN and check if it has been registered or not, release from the Host Group, or stop the I/O from the host.

Then, retry.

Stop the I/O during running

Extended Copy Manager.

Review the settings, then retry.

Try again after rebooting SVP. If the problem persists, contact the

Support Center.



4-11

4-12


3,3003

3,3004

3,3005

3,3006

3,3007

1,4002

1,4003

1,4004

*,4005

*,4011

*,4012

*,4020

An unexpected error has occurred.

Login failed. The inputted user ID is incorrect.

Login failed. The inputted password is incorrect.

The user ID is already logged in.

There is no RMI object or forcible logoff was carried out.

The maximum number of RMI connections was exceeded.

Try again after rebooting SVP. If the problem persists, contact the

Support Center.

The process to manage the configuration information has failed.

The process to manage the configuration information has failed.

An error occurred in accessing the file that is required within the application.

An interface logical error within the application has been detected. Or, an unregistered error has occurred.

There is no data in the authorization file, so login failed.


It is necessary to register the authorization data. Contact the

Support Center.

Input a correct user ID, then retry.

Input a correct password, then retry.


Attempt to login again.

The lock was canceled by force.

The maximum number of users are logged on. Wait for a while, then retry.

The lock was cancelled. You need to re-lock.


Check the P.P. code, then retry.

Login again using the other user name.

Wait for a while, then retry.

405,5047

405,5070

An error has occurred during

INSTALL/DEINSTALL operation.

P.P. code is not matching.

*,5132

*,5510

*,5511

The user of a same name has already logged in.

This subsystem is under configuring or maintenance. Wait for a while, and then retry.

P.P. required for this function is not installed.

*,5626 The specified volume cannot be used because write protection is set by LDEV

Guard.

7010,5653

The Command was rejected because a path is defined from an iSCSI port for the specified volume.

8105,5789 The intermediate volume cannot be specified as a command device.

4,6001 A timeout has occurred. The SVP will reboot. Wait a while, and then retry.

2,6502 The subsystem is busy.

Install P.P. required for this function, and then retry.

Change the LDEV Guard settings.

Select a volume for which a path from an iSCSI port does not exist.

Check the specified LDEV.






1010,6509 The specified host mode is invalid.

6005,8940 The operation failed because the specified

R-VOL is Read Only by LDEV Guard.

6005,8944 The specified S-VOL is not available because an attribute of the S-VOL was changed by Open LDEV Guard.

6005,8974 You cannot create a pair because a path is defined from an iSCSI port to the specified P-VOL.

6005,8975 You cannot create a pair because a path is defined from an iSCSI port to the specified S-VOL.

2,9000 Another user has locked.

Check the specified host mode.

Check if the attribute of the specified R-VOL is Read Only in

LDEV Guard.

Check the status of the specified

S-VOL.


P-VOL.


S-VOL.




4-13

4-14 Lightning 9900V series Messages


HiCommand® Device Manager Error Codes

Lightning 9900V series Messages

Details About Lightning 9900V series Messages

Key Features

Frequently Answers and Questions

What is the Hitachi Device Manager?

What are the main functions of the Hitachi Device Manager?

What types of storage devices can be managed by the Hitachi Device Manager?

How can I access the Hitachi Device Manager?

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