Caller ID. Samsung DS 24D, DS 616

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#

EXIT TO AUTO ATTENDANT

PERSONAL SERVICES

1

or

3

LISTENING TO OLD OR

NEW MESSAGES

3

4

1

Play / replay the message you just heard.

11

Play the previous message.

2

Save the message you just heard and listen to the next message.

Delete the message you just heard and listen to the next message.

Reply to the message.

This will allow you to leave a message in the mailbox of the sender (if the sender has a mailbox on this system).

5

Return the call directly to the telephone number that left the message.

This will work for internal and external callers, but Caller ID service is needed to use this feature on an outside call.

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Deliver a fax copy.

6

This will allow you to receive attached faxmail document(s). Faxmail documents can be delivered to any fax machine of your choice as long as out calling is authorized. You can also have faxmail messages automatically delivered to the fax machine of your choice.

Forward the message and saves a copy.

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9

The subscriber can be selected by dialing their mailbox number (nnn), using the directory service (#) or you may also add comments and leave it as a memo to yourself (##).

The Send and Copy Service (option 6) allows a user to send copies of a message to multiple recipients easily. A different introduction message may be left for each recipient.

7

Rewind the message 5 seconds.

77

Change playback volume of the recording.

There are two levels of volume during playback. Dialing this code will toggle between the two levels.

Pause or resume during message playback.

Fast forward the message 5 seconds.

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99

Change playback speed of the recording.

0

There are two levels of speed during playback. Dialing this code will toggle between the two speeds.

Play options.

Pressing this key will play all the menu options available to you from this point.

00

Hear the time and date, and sender's information of the message you just heard. Sender information is not available on outside calls.

#

Move to the next message. This does not Save or Discard the current message - it is retained as new.

##

Scan. Plays first 7 seconds of a message then skips to next message.

This is similar to the scan button on a radio. It will allow you to find a specific message quickly. To stop scanning press [1].

4

Cancel and return to previous menu.

11

or

33

GROUP NEW OR OLD MESSAGES

Messages can be grouped as either Reminders, press [3] or Messages from a specific sender, press [9].

Additionally you can press [#] and hear a summary of your mailbox contents: a) Number of messages b) Number of reminders c) Number of urgent messages d) Number of messages needing a callback e) Number of private messages f) Number of fax messages

2

RECORD OR SEND A MESSAGE

This option is used to send a message to another subscriber. The steps are simple: a) Enter the recipient’s mailbox number, or if this is not known enter [#] to use the system directory.

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iDCS_16_DS_24D.qxd 12/14/2004 3:49 PM Page 55 iDCS_16_DS_24D.qxd 12/14/2004 3:49 PM Page 56 b) Record your message at the tone. After recording the message, you will hear the Send Menu with the following functions:

1

Review

2

Continue Recording

3

Discard and Re-Record

4

Set Message Attributes (Delivery Options)

5

Schedule Future Delivery

6

Save and Send then Send a Copy to Someone Else

#

Save and Send the Recording

Setting Message Attributes

If after recording a message you select [4] you can set up any combination of the following delivery options:

1

Urgent Delivery

2

Return Receipt Requested

3

Request a Call Back

4

Private Delivery

5

Reply Required

4 Exit

Scheduling Future Delivery

If after recording a message you select [5] to schedule future delivery, you will be able to set message attributes and set this message as:

#

Immediate Delivery

1

Next Few Hours

2

End of Current Business Day (based on your Availability Schedule)

3

Beginning of Next Business Day (based on your Availability Schedule)

4

A Coming Day of the Week

5

Specific Day / Time

4

Exit

4

ACCESS MANAGER

The Access Manager allows the subscriber to set a number of options for when, where and how, and/or if the SVM/SVMi E-Series contacts you when a caller dials your extension number. All of the options are toggled on/off based on their current status when you access them.

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Note: ALL Access Manager options MUST be individually allowed by the

System Administrator for each Subscriber. They are:

1 Follow Me

Allows the subscriber to enter an alternate location and set how long the new destination (Designated Location) will be active. This number may be an internal or external number. This is useful if you are frequently traveling or changing the number where you can be reached.

When Follow Me is activated, the transfer will be supervised and confirmed. This means that if the call is not answered or if rejected by the

Subscriber at the designated location it will be recalled to the

Subscriber’s mailbox.

3 Call Blocking

When this feature is active, callers will not be transferred to your extension, they will hear your 'blocked' greeting (if recorded) and will go directly to your mailbox if they do not select any or are not offered any other options.

4 Call Forwarding

Unlike Follow Me where the subscriber wants to take their calls at an alternate location this feature allows the subscriber to pass control of his calls to another Subscriber. The “Forwarded To” Subscriber will now be in control of the caller and the caller will NOT return to originating

Subscriber’s Mailbox. If the “Forwarded To” Subscriber does not answer the caller it will now follow what ever the “Forwarded To” Subscriber has set up for their call conditions. The Caller will hear “Forwarding to”

“{Subscriber Name}” before actually being forwarded.

5 Call Screening

If this is turned on, the caller will be asked their name and the SVM/SVMi

E-Series will play this name to you before the transfer, giving you an option to accept or reject the call.

6 Find Me

Find Me, when enabled, will attempt to locate the subscriber by calling a list of preprogrammed phone numbers. The stored phone numbers are entered in 'Personal Services' [#][2] (if allowed by the

Administrator). The stored telephone number list can contain up to 9 preprogrammed telephone numbers. The Find Me feature only use the first five.

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