C H A P T E R

5

Recent Calls

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Access the Recents App, page 57

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New Voicemail Message and Missed Calls Indicators, page 57

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Missed Calls List, page 57

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Recents Calls List, page 59

Access the Recents App

You can access the Recents app from the home screen. From the Recents app, you can see your voicemail messages, missed calls, and recent calls.

Procedure

From the home screen, press the up arrow of the navigation cluster to select Recents .

New Voicemail Message and Missed Calls Indicators

The red box on the Recents icon on the home screen shows the number of missed calls.

In the Recents list, you can see the number of missed calls.

When you have an unheard voicemail message, you could also hear a stutter tone played when you access a phone line. This stutter tone is line-specific. You only hear it when using a line that has voice messages.

Missed Calls List

You use the Missed Calls lists to see the 150 most recent individual calls and call groups. If your phone has multiple lines, your administrator can set up the Missed Calls list so that calls on all lines are in one list.

Calls in the Missed Calls list are grouped together if they are from the same number and are consecutive.

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View Your Missed Calls

View Your Missed Calls

Procedure

Step 1

Access the Recents app.

Step 2

Select Missed calls.

Step 3

Select a phone line or All missed.

Find Details About a Missed Call

Procedure

Step 1

Access the Recents app.

Step 2

Select Missed calls.

Step 3

Select a line or All missed.

Step 4

Select a missed call entry.

Step 5

Press More and select Details.

Return a Missed Call

Procedure

Step 1

Access the Recents app.

Step 2

Select Missed calls.

Step 3

Select a line or All missed.

Step 4

Select a missed call entry.

Step 5

Press More and select Call.

Delete a Missed Call Entry

You can delete an entry from your Missed Call list.

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Recent Calls

Recent Calls

Clear the Missed Calls List

Procedure

Step 1

Access the Recents app.

Step 2

Select Missed calls.

Step 3

Select a line or All missed.

Step 4

Select a missed call entry.

Step 5

Press More and select Delete.

Step 6

Press Delete to confirm the deletion.

Clear the Missed Calls List

You can delete all entries from your Missed Call list.

Procedure

Step 1

Access the Recents app.

Step 2

Select Missed calls.

Step 3

Select a line or All missed.

Step 4

Press More and select Clear list.

Step 5

Press Clear to confirm the deletion.

Recents Calls List

You use the Recents lists to see the 150 most recent individual calls and call groups. If your phone has multiple lines, your administrator can set up the Recents list so that calls on all lines are in one list.

Calls in the Recents list are grouped together if they are to and from the same number and are consecutive.

View Your Recent Calls

Procedure

Step 1

Access the Recents app.

Step 2

Select Recents.

Step 3

Select a line or All recents.

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Find Details About a Recent Call

Find Details About a Recent Call

Procedure

Step 1

Access the Recents app.

Step 2

Select Recents.

Step 3

Select a line or All recents.

Step 4

Select a call entry.

Step 5

Press More and select Details.

Return a Recent Call from Recents

Procedure

Step 1

Access the Recents app.

Step 2

Select Recents.

Step 3

Select a line or All recents.

Step 4

Select a call entry.

Step 5

Press More and select Call.

Delete a Call Record

You can delete an individual call from your Recent Calls list.

Procedure

Step 1

Access the Recents app.

Step 2

Select Recents.

Step 3

Select a line or All recents.

Step 4

Select an entry.

Step 5

Press More and select Delete.

Step 6

Press Delete to confirm the deletion.

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Recent Calls

Recent Calls

Clear the Recent Calls List

You can clear all the entries from your Recent Calls list.

Procedure

Step 1

Access the Recents app.

Step 2

Select Recents.

Step 3

Select a line or All recents.

Step 4

Press More and select Clear List.

Step 5

Press Clear to confirm the deletion.

Clear the Recent Calls List

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Clear the Recent Calls List

Recent Calls

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Cisco Wireless IP Phone 8821 and 8821-EX User Guide