C H A P T E R

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Product Safety and Security

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Safety and Performance Information, page 95

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Compliance Statements, page 100

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Cisco Product Security Overview, page 105

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Important Online Information, page 106

Safety and Performance Information

Read the following safety notices before installing or using your wireless IP phone.

Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

To see translations of the warnings that appear in this publication, refer to the statement number in the

Regulatory Compliance and Safety Information—Cisco Wireless IP Phone 882x Series at the following URL: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/882x/english/RCSI/RCSI-0266-book.pdf

Warning

Read the installation instructions before using, installing, or connecting the system to the power source.

Statement 1004

Warning

Voice over IP (VoIP) service and the emergency calling service do not function if power fails or is disrupted.

After power is restored, you might have to reset or reconfigure equipment to regain access to VoIP and the emergency calling service. In the USA, this emergency number is 911. You need to be aware of the emergency number in your country. Statement 361

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Product Safety and Security

Safety Guidelines

Warning

Ultimate disposal of this product should be handled according to all national laws and regulations. Statement

1040

Warning

The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. Statement 1019

Safety Guidelines

The following are safety guidelines for using the Cisco Wireless IP Phone 882x Series in specific environments:

• Do not use this product as the primary communications tool in healthcare environments, as it may use an unregulated frequency band that is susceptible to interference from other devices or equipment.

• The use of wireless devices in hospitals is restricted to the limits set forth by each hospital.

• The use of wireless devices in hazardous locations is limited to the constraints posed by the safety directors of such environments.

• The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA).

Battery Safety Notices

These battery safety notices apply to the batteries that are approved for the Cisco Wireless IP Phone 8821 and

8821-EX.

Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Statement 1015

Warning

Do not touch or bridge the metal contacts on the battery. Unintentional discharge of the batteries can cause serious burns. Statement 341

Warning

Explosion Hazard: Do not charge the phone battery in a potentially explosive environment. Statement 431

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Product Safety and Security

Battery Safety Notices

Caution

• Do not dispose of the battery pack in fire or water. The battery may explode if placed in a fire.

• Do not disassemble, crush, puncture, or incinerate the battery pack.

• Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If the electrolyte has come in contact with the eye, flush the eye with water for 15 minutes and seek medical attention.

• Do not charge the battery pack if the ambient temperature exceeds 104 degrees Fahrenheit (40 degrees

Celsius).

• Do not expose the battery pack to high storage temperatures (above 140 degrees Fahrenheit, 60 degrees Celsius).

• When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries.

To obtain a battery, contact your local dealer. Use only the batteries that have a Cisco part number.

Battery

CP-BATT-8821=

Use only the Cisco power supply that is compatible with your phone. To order your power supply, contact your local dealer and refer to the list of Cisco part numbers.

Argentina

CP-PWR-8821-AR=

Australia

CP-PWR-8821-AU=

Brazil

CP-PWR-8821-BZ=

Europe

CP-PWR-8821-CE=

Korea

CP-PWR-8821-KR=

Japan

CP-PWR-8821-JP=

Switzerland

CP-PWR-8821-SW=

North America

CP-PWR-8821-NA=

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Hazardous Environments

United Kingdom

CP-PWR-8821-UK=

Note

The battery and power supply are not provided with your phone. To order the battery and power supply, contact your local dealer.

Hazardous Environments

The Cisco Wireless IP Phone 8821-EX is ATEX Class I Zone 2 and CSA Class I Division 2/Zone 2 certified equipment. This means the phone can be operated in an area in which an explosive gas atmosphere is not likely to occur in normal operation and if it does occur, is likely to do so only infrequently and will exist for a short period only.

Note

The Cisco Wireless IP Phone 8821-EX is not currently supported.

Warning

Explosion Hazard: Do not charge the phone battery in a potentially explosive atmosphere. Statement 431

Power Outage

The ability to access emergency service through the phone depends on the wireless access point being powered.

If there is an interruption in the power supply, Service and Emergency Calling Service dialing will not function until power is restored. In the case of a power failure or disruption, you may need to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing.

Regulatory Domains

The radio frequency (RF) for this phone is configured for a specific regulatory domain. If you use this phone outside of the specific regulatory domain, the phone will not function properly, and you might violate local regulations.

Health-Care Environments

This product is not a medical device and uses an unlicensed frequency band that is susceptible to interference from other devices or equipment.

External Devices Usage

The following information applies when you use external devices with the wireless phone.

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Product Safety and Security

Phone Behavior During Times of Network Congestion

Cisco recommends the use of good quality external devices (such as headsets) that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals.

Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions:

• Move the external device away from the source of the RF or AF signals.

• Route the external device cables away from the source of the RF or AF signals.

• Use shielded cables for the external device, or use cables with a better shield and connector.

• Shorten the length of the external device cable.

• Apply ferrites or other such devices on the cables for the external device.

Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors.

Caution

In European Union countries, use only external headsets that are fully compliant with the EMC Directive

[89/336/EC].

Phone Behavior During Times of Network Congestion

Anything that degrades network performance can affect Cisco IP Phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:

• Administrative tasks, such as an internal port scan or security scan

• Attacks that occur on your network, such as a Denial of Service attack

SAR

This product's SAR value meets applicable USA, Canada, and

Korea SAR limits of 1.6 W/kg.

This product's SAR value meets other national SAR limits of 2.0

W/kg.

The specific values can be found in the product datasheet.

When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 5 cm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

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Compliance Statements

Compliance Statements

Compliance Statements for the European Union

CE Marking

For the Cisco Wireless IP Phone 882x Series, the following CE mark are affixed to the equipment and packaging:

RF Exposure Statement for the European Union

This device has been evaluated and found compliant in accordance with EU EMF Directive 1999/519/EC.

Compliance Statements for the USA

SAR Statement

The Cisco Wireless IP Phone 882x Series handsets have been tested for body-worn Specific Absorption Rate

(SAR) compliance using the specific belt-clip/holster configuration provided with the handset. The FCC has established the detailed body-worn SAR requirements and has established that these requirements have been met with the specific belt-clip/holster provided with the handset. Other belt-clip/holsters or similar accessories that have not been tested may not comply and therefore should be avoided.

RF Exposure Information

The radio module has been evaluated under FCC Bulletin OET 65C (01-01) and found to be compliant to the requirements as set forth in 47 CFR Sections 2.1091, 2.1093, and 15.247 (b) (4) addressing RF Exposure from radio frequency devices. This model meets the applicable government requirements for exposure to radio frequency waves.

This wireless phone contains a radio transceiver. The radio transceiver and antenna have been designed to meet the RF emission requirements for human exposure as specified by the FCC as well as by other agencies from other countries. These guidelines were developed by the industry based on guidance from the World

Health Organization (WHO). These industry standards have been developed to include additional safety margins to ensure that the user is exposed to the least amount of RF radiation.

The radio transceiver uses a non ionization type of radiation as opposed to an ionized radiation such as an

X-Ray wave.

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Compliance Statements for the USA

The exposure standard for these devices references a unit of measure known as SAR. The limit as set by the

FCC is 1.6W/kg. The tests for this emission level is done in an independent laboratory who employs test methods and operating positions reviewed by the FCC and other agencies.

Before the phone was placed on the market, the product was tested and certified in accordance with the FCC regulations to verify that the product did not exceed the FCC SAR requirements.

Additional information on SAR and RF Exposure can be obtained off the FCC website at: http://www.fcc.gov/ oet/rfsafety

There is no conclusive proof that these mobile phones are or are not a health risk. The FDA and numerous researchers are continuing studies of RF radiation and health issues. Additional information on this subject can be obtained from the FDA web site at: http://www.fda.gov

A recent Swedish study concluded that there is no link between the RF energy emitted from mobile phones and cancer. For more information, refer to the article written by John Boice and Joseph McLaughlin entitled

“Epidemiological Studies of Cellular Telephones and Cancer Risk.”

The Cisco Wireless IP Phone 882x Series operates at power levels that are 5 to 6 times lower than most standard cellular, Personal Communications Service (PCS), or Global System for Mobile Communication

(GSM) phones. This lower power coupled with a lower transmitter duty cycle reduces the user’s exposure to the RF fields.

There are several suggested methods to reduce exposure for the user. Among those include:

1

Using a hands-free handset to increase the distance between the antenna and the head of the user.

2

Orienting the antenna away from the user.

Additional information can be obtained from the following documentation:

• Cisco Systems Spread Spectrum Radios and RF Safety white paper at the following location: http:// www.cisco.com/warp/public/cc/pd/witc/ao340ap/prodlit/rfhr_wi.htm

• FCC Bulletin 56: Questions and Answers about Biological Effects and Potential Hazards of Radio

Frequency Electromagnetic Fields

• FCC Bulletin 65: Evaluating Compliance with the FCC guidelines for Human Exposure to Radio

Frequency Electromagnetic Fields

• FCC Bulletin 65C (01-01): Evaluating Compliance with the FCC guidelines for Human Exposure to

Radio Frequency Electromagnetic Fields: Additional Information for Evaluating Compliance for Mobile and Portable Devices with FCC limits for Human Exposure to Radio Frequency Emission

Additional information can also be obtained from the following organizations:

• World Health Organization Internal Commission on Non-Ionizing Radiation Protection at http:// www.who.int/emf

• United Kingdom, National Radiological Protection Board at http://www.nrpb.org.uk

• Cellular Telecommunications Association at http://www.wow-com.com

General RF Exposure Compliance

This device has been evaluated and found compliant to the ICNIRP (International Committee on Non-Ionizing

Radiation Protection) limits for Human Exposure of RF Exposure.

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Canadian Compliance for Cisco Wireless IP Phone 882x Series

Part 15 Radio Device

Caution

The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency.

Any changes or modification to said product not expressly approved by Cisco, including the use of non-Cisco antennas, could void the user’s authority to operate this device.

Canadian Compliance for Cisco Wireless IP Phone 882x Series

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Avis de Conformité Canadien

Ce dispositif est conforme aux normes CNR exemptes de licence d’Industrie Canada. Le fonctionnement de ce dispositif est autorisé sous réserve des deux conditions suivantes : (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

Canadian RF Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must be at least 20 cm from the user and must not be collocated or operated in conjunction with any other antenna or transmitter.

Déclaration d'exposition aux RF canadienne

Cet appareil est conforme aux limites d’exposition aux rayonnements définies pour un environnement non contrôlé. Les utilisateurs finaux doivent suivre les instructions de fonctionnement spécifiques pour satisfaire la conformité aux expositions RF. Cet émetteur doit être d'au moins 20 cm de l'utilisateur et ne doit pas être co-implantés ou exploités conjointement avec une autre antenne ou émetteur.

Compliance Statements for New Zealand

Permit to Connect (PTC) General Warning

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

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Compliance Statements for New Zealand

Use of IP Networks with the PSTN

Internet Protocol (IP) by its nature introduces delay into speech signals as each data packet is formulated and addressed. Telecom Access Standards recommends that suppliers, designers and installers using this technology for calls to or from the PSTN refer to ITU E Model requirements in the design of their networks. The overall aim is to minimise delay, distortion and other transmission impairments, particularly for those calls involving cellular and international networks, which already suffer extensive delay.

The Use of Voice Compression Through the PSTN

Because of the extensive delay already experienced when calling cellular and international networks, some of which is already caused by their use of voice compression technologies. Telecom Access Standards will only approve G711 voice technology for use on the PSTN. G711 is an ‘instantaneous speech-encoding technique’ whereas G729 and all its variants are considered ‘near instantaneous’ introducing additional delay into the speech signal.

Echo Cancellation

Echo cancellers are not normally required in the Telecom PSTN because geographic delays are acceptable where CPE return loss is maintained within Telepermit limits. However, those private networks making use of Voice-over-IP (VoIP) technology are required to provide echo cancellation for all voice calls. The combined effect of audio/VoIP conversion delay and IP routing delay can cause the echo cancellation time of 64 mS to be required.

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Compliance Statements for Taiwan

Compliance Statements for Taiwan

DGT Warning Statement for Cisco Wireless IP Phone 882x Series

Product Safety and Security

Compliance Statement for Argentina

Advertencia

No utilizar una fuente de alimentación con caracteristícas distintas a las expresadas ya que podría ser peligroso.

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Compliance Statements for Brazil

Compliance Statements for Brazil

Art. 6º - 506

This equipment is a secondary type device, that is, it is not protected against harmful interference, even if the interference is caused by a device of the same type, and it also cannot cause any interference to primary type devices.

For more information, go to this URL: http://www.anatel.gov.br

Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.

Site Anatel: http://www.anatel.gov.br

Resolution nº 303/2002 e nº 533/2009

This product is approved by Anatel, in accordance with the procedures regulated by Resolution no. 242/2000 and meets the technical requirements applied, including the exposure limits of the Specific Absorption Rate for electric, magnetic and electromagnetic fields of radiofrequency, in accordance with Resolutions nº 303/2002 and nº 533/2009.

Resoluções no. 303/2002 e no. 533/2009

Este produto está homologado pela Anatel, de acordo com os procedimentos regulamentados pela Resolução no. 242/2000 e atende aos requisitos técnicos aplicados, incluindo os limites de exposição da Taxa de Absorção

Específica referente a campos elétricos, magnéticos e eletromagnéticos de radiofrequência, de acordo com as

Resoluções no. 303/2002 e no. 533/2009.

Compliance Statement for Singapore

Cisco Product Security Overview

This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S. and local country laws. By using this product, you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

Further information regarding U.S. export regulations can be found at https://www.bis.doc.gov/ policiesandregulations/ear/index.htm

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Important Online Information

Important Online Information

End User License Agreement

The End User License Agreement (EULA) is located here: https://www.cisco.com/go/eula

Regulatory Compliance and Safety Information

Regulatory Compliance and Safety Information (RCSI) is located here: https://www.cisco.com/c/dam/en/us/ td/docs/voice_ip_comm/cuipph/882x/english/RCSI/RCSI-0266-book.pdf

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