ICX Section 700 Feature Operation Ver 5

Chapter 5. Key Telephone Features

Callback Request

Section 700 - Operation

Description

If you dial a busy extension, Callback Request enables the System to call you back when that extension becomes free. When you answer, the System automatically rings the called party again.

Operation

To set a Callback Request:

Action

1. Lift the handset or press the ON/OFF key.

2. Dial the extension number.

Result

Intercom dial tone

• Dialled extension number displays

• Busy tone

Ringback tone 3. Enter the Callback Request code (default = 3 [UK/HK] or

3# [Taiwan, Malaysia, Indonesia]).

4. Replace the handset after you hear the ringback tone.

System calls back when called extension becomes free

To respond to a callback request:

Action

1. Lift the handset.

Result

System automatically redials extension

To cancel a Callback Request (Version 3.0 and higher):

Action

1. Lift the handset or press the ON/OFF key.

2. Dial the Callback cancellation code (default = 769 [UK/HK] or 769# [Taiwan, Malaysia, Indonesia]).

3. Replace the handset .

Result

Intercom dial tone

Hardware Requirements

• N/A

• FF1-2-03: Dial Plan (Callback Cancel)

Considerations

• N/A

128 ICX (International) issued October 2000 ICX-50-700